rir2021 TACNS_TANSS1_T3 Multiple choice questions Please choose ONE best answer for each of the following questions. You are required to answer all of them, 4.We allow a 3% cash discount payment within one month. * (1 Point) against with for 5. The item you enquired is no longer _ (1 Point) in production producing production for production 6. Delivery can be made within one month from of your official order. * (1 Point) receiving received receive receipt hitps forms. ofce.com/PagesiRespansePage.aspx?id=oxOLWD190yKwF mE‘ cIBr6YiduJBOm-RFBzKceppUNUMESPUAXS1FKUE(OREESUUN.... 2/19Tist2024 ‘TACN*_TANS31_T3 7.A firm of this order is that delivery is made in mid- July. * (1 Point) condition situation status state 8.Two months must be allowed for as we are dependent on our suppliers for raw materials. * (1 Point) payment delivery shipping discount 9. We would like to confirm that the 25% trade discount is quite a (1 Point) satisfied satisfying pleased satisfactory 10.We no longer produce this item as there is no longer sufficient demand it* (1 Point) hitpsforms.ofce.com/PagesiRespansePage.aspx?id=ox0LWD190yKwF mE‘ c/Br6YiduJBOm-RFBzKceppUNMUMESPUAXS1FKUE(OREESUUN.... 3119Tist2024 ‘TACN*_TANS31_T3 to of for 11. Could you inform us which vessels are to reach London before the end of next month? * (1 Point) unavailable ready present available 12. The earliest vessel due out of Hai Phong Port for the USA is the Eagle, which is at present loading at Dock No. 2, and will accept until 21st January when she sails. * (1 Point) merchandise cargo goods commodity 13.Our___ rate for crated cargo is $102 per ton. * (1 Point) freight shipping hitps forms. ofce.com/PagesiRespansePage.aspx?id=ox0LWD190yKwF mE‘ cIBr6YiduJBOm-RFBzKceppUNMUMESPUAXS1FKUE(OREESUUN.... 4/19Tist2024 ‘TACN*_TANS31_T3 carriage transport 14. It was agreed that the product would be by 10th June but by today's date | have not received the product. * (1 Point) delivered delivery send dispatch 15. The consignment will be put to one side until receiving your o (1 Point) sides instructions guides directions 16. We had the cases opened and examined, and a survey made by representatives from Vinacontrol in Haiphong. * (1 Point) certificate record report document hitpsforms.ofce.com/PagesiRespansePage.aspx?id=oxOLWDt90yKwF mE‘ cIBr6YiduJBOm-RFBzKceppUNUMESPUAXS1FKUE(OREESUUN.... S119Tist2024 ‘TACN*_TANS31_T3 17.0n the container under the supervision of the Customs and representatives from Vinacontrol, the consignment was in short and damaged condition. * (1 Point) unlock wrap unpack unpacking 18. We need these items to our sales to our customers so we will buy them from China at your expense. * (1 Point) take complete bring do 19.We to inform you that the consignment we received yesterday was 2 weeks late. * (1 Point) want wish like regret 20.We are sorry to you that we are unable to accept the items delivered. * (1 Point) hitpsfforms.ofice.com/PagesiResponseP age. aspx?id-oxOLWDIGO WF mE‘ ciBr8YidiJBOr-RF8zKeespUNMUMESPUAXS1FAUEIREESUUL... 8119,Tist2024 ‘TACN*_TANS31_T3 inform tell note notice 21.We an order with your company for 20 pieces of office desks. * (1 Point) did put made placed 22.1 would like to for the inconvenience that may have caused. * (1 Point) regret sorry apologize excuse 23. Thank you for your letter of 15th October the damage to a consignment of garden furniture. * (1 Point) saying concerning about hitpsforms.ofce.com/PagesiRespansePage.aspx?id=oxOLWD190yKwF mE‘ cIBr6YidujBOm-RFBzKceppUNMUMESPUAXS1FKUE(OREESUUN.... 719rv20a8 ‘TAON!_TANS31_T3 subject 24. This was due to a staffing __. * (1 Point) matfunction fault shortage mistake 25. However, since | spoke to you, we have four new employees at our depot, and | am pleased to tell you that your order is now ready for dispatch. * (1 Point) dismissed promoted fired taken on 26. The consignment will you within five working days. * (1 Point) come deliver reach arrive hitps forms. ofce.com/PagesiRespansePage.aspx?id=oxOLWD190yKwF mE‘ cIBr6YiduJBOm-RFBzKceppUNMUMESPUAXS1FKUE(OREESUUN.... 8/19Tist2024 ‘TACN*_TANS31_T3 27. Special has been taken to ensure that the consignment has been packed according to your requirements, * (1 Point) attention intention care caution 28. Each item will be individually wrapped to damage. * (1 Point) prevent stop lead cause 29. The prices quoted are CFR Yokohama, but are a 20% trade discount off net prices. * (1 Point) offered subject to allowed given 30. We regret we are not to supply the quantity you required. * (1 Point) hitpsforms.ofce.com/PagesiRespansePage.aspx?id=oxOLWD190yKwF mE‘ cIBr6YiduJBOm-RFBzKceppUNUMESPUAXS1FKUE(OREESUUN.... S19Tist2024 ‘TACN*_TANS31_T3 in condition ina position on a position under position 31. We are confident that our products will be popular the UK customers. * (1 Point) to with for 32. This offer is subject to within 15 days, * (1 Point) disagreement negotiation agreement acceptance 33, We guarantee that all of your orders will be given our best * (1 Point) notice care attention look hitps forms. ofce.com/PagesiRespansePage.aspx?id=ox0LWD190yKwF mE‘ cIBr6YiduJBOm-RFBzKceppUNMUMESPUAXS1FKUE(OREESUUN.... 10/19Tist2024 ‘TACN*_TANS31_T3 34, Your order No. 6712/1 is now being processed and should be ready for by the end of this week. * (1 Point) receipt dispatch pick up collect 35. We only supply on payment proforma invoice. * (1 Point) on to against 36. We are a small company and could not possibly an order for 20,000 units. * (1 Point) receive handle deal make hitps forms. ofce.com/PagesiRespansePage.aspx?id=oxOLWD190yKwFmE‘LcIBr6YiduJBOm-RFBzKceppUNMUMESPUEXS1FKUEYOREESUUN.... 11/19Tist2024 ‘TACN*_TANS31_T3 37.1 can confirm that we have extensive experience in fragile consignments. (1 Point) selling handling dealing doing 38.To transfer a cheque or bill of exchange to someone else by signing it on the back isto i* (1 Point) endorse write draw make out 39.1 have images of damaged items to prove the case. * (1 Point) given surrounded enclosed bounded 40. Please find enclosed a copy of the in support of my claim. * (1 Point) hitpsforms.ofce.com/PagesiRespansePage.aspx?id=ox0LWD190yKwF mE‘ cIBr6YiduJBOm-RFBzKceppUNUMESPUAXS1FKUE(OREESUUN.... 12/19Tist2024 ‘TACN*_TANS31_T3 paper receipt tab note 41.1 therefore that you deliver the product by 16th June. * (1 Point) request like call 42, Should you to deliver the product by 16th June, | will have to cancel the order. * (1 Point) succeed fail manage pass 43. If you are unable to meet the delivery time, we will reserve our right to cancel the (1 Point) agreement relationship treaty hitps forms. ofce.com/PagesiRespansePage.aspx?id=oxOLWD190yKwF mE‘ cIBr6YidujBOm-RFBzKceppUNUMESPUAXS1FKUE(OREESUUN.... 13/19Tist2024 ‘TACN*_TANS31_T3 bond 44, As we cannot use the product, we will demand the reimbursement of the price of US$ 299. * (1 Point) credit pay purchase buy 45. We would be grateful if you could remit the sum of US$ 200 to the following : 345100004628452. * (1 Point) story account report statement 46. We are returning the damaged items to your store and would be glad if you could them. * (1 Point) return retell refine replace hitpsfoms.ofce.com/PagesiRespansePage.aspx?id=ox0LWDt90yKwFmE‘LcIBr6YiduJBOm-RFBzKceppUNUMESPUEXS1FKUE(OREESUUN.... 14/19Tist2024 ‘TACN*_TANS31_T3 47. Thank you for your letter of 15th October the damage to a consignment of garden furniture. * (1 Point) concerning about saying subject 48.1 can confirm that the goods were checked before they left our warehouse, so it appears that the damage occurred during - (1 Point) manufacture shipment workmanship design 49. We will send a refund by banker's as soon as we receive them. * (1 Point) draft book note cheque 50. We would like to take this opportunity of you that to avoid delay in future all orders should be sent to our office address. * (1 Point) asking hitps forms. ofce.com/PagesiRespansePage.aspx?id=ox0LWD190yKwF mE‘ cIBr6YiduJBOm-RF8zKceppUNMUMESPUAXS1FKUE(OREESUUN.... 15/19rv20a8 ‘TAON!_TANS31_T3 ordering telling reminding 51.To show we would offer you a 5% discount for your next purchase. * (1 Point) goodwill feeling like emotion 52. We have sent our staff to and repair the broken machine with no additional charge. * (1 Point) take inspect look see 53, We have received your letter complaining about the consignment of trucks the Invoice No G1234. * (1 Point) in against of on hitps forms. ofce.com/PagesiRespansePage.aspx?id=oxOLWD190yKwFmE‘LcIBr6YiduJBOm-RFBzKceppUNUMESPUEXS1FKUE(OREESUUN.... 16/19Tist2024 ‘TACN*_TANS31_T3 Writing task Please read the instructions carefully and write accordingly. 54. Céng ty Xay dung BRG dia chi 25 Ly Thudng Kiét, HN nhap clia Céng ty Unimax, cé try sé tai 115, dudng Victoria, Hong Kong 150 tan xi mang (3.000 bao) va 5 cugn thép. $6 hang giao theo hgp déng mua ban s6 HD1039/19 dugc déng trong 3 containers 20 feet ché trén tau Orient dén cing Hai Phong ngay 04 thang 10 nam 2020. Khi ngudi mua kiém hoa tai cdng véi sy cé mat cia dai dién céng ty giam dinh qudc té SGS va dai dién Hai Quan cila cang Hai Phong, ngudi mua da phat hién: + Cé 260 bao trong sé 3.000 bao xi mang bi rach vé va mét lugng xi mang ude tinh khong 9,000 kg (tudng duong 180 bao) da bi dé ra ngoai va bi hu hai nang khdng thé str dung dugc. Nguyén nhan cla tén that nay la do ngudi ban sty dung bao xi mang khéng dat tiéu chun. Cu thé a thay vi str dung bao xi mang 3 lép theo nhu qui dinh déng géi trong hgp ding, ngudi ban da sti dung bao 2 Ip. Do day [a di cla nguéi ban nén ngudi mua yéu cau ngudi ban phai tra khoan tién boi thudng la 39 USD /1 bao, tdng tién dén bil Id 10,530 USD bao gdm ca chi phi giam dinh la 390 USD. Dé nghi ngudi ban gui bang dién hGi (T/T) sé tién trén vao tai khoan cia Céng ty Xay dung BRG tai NGAN HANG THUONG MAI CO PHAN DONG NAM A (SEABANK) s6 NHTMCP DNA 45289 - Hanoi + Giao thiéu 1 cugn thép. Vi céng ty Céng ty Xay dung BRG dang can gap sé thép dé phuc vu mét dy an xay dying dang thi céng, dé nghi bén ban giti ngay sé hang +thiéu trong vong 1 tuan, chi phi bén ban chiu. + Trong s6 4 cudn thép nhan dude, 01 cugn la thép dng, khéng phai [a loai thép trong don dat hang. Ngudi mua sé giff cuén thép 6ng lai ché bén ban dinh doat hodc bén ban cé thé ct ngudi dén mang di. Hay gifi kem thu nay nhiing chting tu va tai ligu can c6 dé chting minh cho khiéu nai. Mong rang nhiing Idi tuong ty sé khéng xay ra trong cac lan giao dich khac trong tudng lai. Anh/chi hay thao mét thu khiéu nai vdi ni dung trén, c6 thé thém nhiing chi tiét can thiét khac dé dam bao thy day du vé ndi dung va phu hgp vé van phong va hinh thé - Ngay viét thu 8 ngay thi va ngudi ky thu: Nguyén Bach, Gidm déc diéu hanh. * (50 Points) hitpsfoms.ofce.com/PagesiRespansePage.aspx?id=ox0LWDt90yKwF mE‘ cIBr6YiduJBOm-RFBzKceppUNMUMESPUAXS1FKUE(OREESUUN.... 17/19Tist2024 ‘TACN*_TANS31_T3 25 Ly Thuong Kiet Street Hanoi VIETNAM 31 December 2020 Unimax Co. 115 Victoria Road HONGKONG Dear Sirs, We are writing to complain about the consignment of 150 tons of cement packed in 3000 bags and 5 steel rolls under the sales contract No.H®1039/19, packed in three 20-feet containers, shipped on board the MV Orient, which arrived at Haiphong Port on 4 October 2020. Upon loading the consignment with the presence of representatives from International Inspection Company SGS and the local Customs in Haiphong, we discovered that: 260 out of 3000 cement bags were torn, an estimated amount of 9000 kgs (equivalent to 180 bags) was spilt out and damaged to the point that it can not be used. It appears that the packaging was not up to the standard. Specifically, instead of 3-layer bags as stated in the contract, 2-layer bags were used. ‘We would like to make a claim for USD39,00 per bag, USD 10,530.00 in total, in which the inspection fee makes up for USD390.00. Please send the above sum by T/T to our account No.NHTMCPDNA 45289-Hanoi at Seabank. We also found that one steel roll was missing. As we urgently need this roll of steel for an ongoing construction project, it must be delivered within one week with all the expenses to your account. Additionally, out of 4 rolls of steel delivered, one of them was tube steel. This was not what we ordered in the contract. We will hold this roll of steel at your disposal, or you can send someone to collect it. ‘We enclose herewith the Survey Report and other relevant documents to support our complaint, and hope that this problem will not happen again in the future We look forward to your solution soon. Yours faithfully, Nguyen Bach General Manager Fre 1 Sunvew Renae hitpsforms.ofce.comIPagesiRespansePage.aspx?id=oxOLWDt90yKwF mE‘ cIBr6Yid\lJBOm-RFBzKcespUNNUMESPUIAXS1FKUE(GREESUUN 189Tist2024 ‘TACN*_TANS31_T3 2. Other relevant documents for the claim This content is created by the owner ofthe form. The data you submit will be sent to the form owner. Microsoft is not responsible for the privacy or security practices of its customers, including those of this form oviner. 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