Document name: Fresh Call Script (Hindi)

Version: 2.0
Release date: 14-Feb-2023
Approved By: Sana Ur Rehman
Call Opening:-
Good Morning, Am I speaking to Mr. XYZ
Hi XYZ, My name is ABC and I am calling from HeroMotocorp . Kya yeh sahi samey hai apse baat krne ka ?
Apne humare naye Xoom Scooter me apna interest show kia hai

Hame apko yeh btate hue khushi ho rhi hai Hero Motocorp ne new Xoom Scooter launched kiya hai new Hi-Tec
features or New design ke sath.

Xoom humare pas 5 colours aur 3 variants me uplabdh hai jo aap apne lifesytle and usage ke anusar choose kr
skte hai . Sath hi ye scooter kuch 1st in the Scooter indurtry aur Best in Segment features ke sath aaya hai .

Mai aapko Xoom scooter ke best features batana chaunga jo iss scooter ko baaki sab scooter se alag banata hai

1. Corner Bending Lights :- yeh apko better visibility and safety provide karte hai, agar apke vehicle ki speed
more then 15 kmph hai to turn lete time ye cornering light activate ho jati hai jis se aapko better visibility milti
hai and ye feature 1st in industry hai jo ki abhi tak sirf cars me milti hai .

2. Bigger and wider tyre with diamond cut alloy wheel :- Isme aapko is segment ke 12 inc bigger and
wider tyres milte hai for better stability and comfortable ride on uneven roads .

3. Digital meter console with Bluetooth :- Isme aapko fully digital console meter milta hai with Bluetooth
connectivity jis se aapko apne meter console me calls alert with caller id and sms alert show karega

4. LED Projector Headlamp Position & Tail Lamp :- Isme aapko industry first in segment led Projector
Headlamp with “H” signature and tails lamp ka full package milta hai .

5. Fastest in Acceleration 0-60 in 9.35 Seconds :- Isme aapko segment ka best pick up milta hai jo ki 0-60
kmph tak, sirf 9.35 seconds me ho sakta hai .

Sir/Ma’am ye humare Xoom model ke kuch features hai jo maine aapko abhi batae hai. Inke sath aapko aur bhi
features milte hai jiske liye aap apne nazdeeki dealership visit kar sakte hai.

Xoom ke 3 variants aate hain jinka aur ex showroom price (use Ex- Delhi Price) se start hota. Jo iss segment
mein best aur affordable hai.

USP:
Mr. ABC, “Hero Brand ke karan apko apke product ki high resale value milti hai, sath hi Hero apko 5 years ki
warranty and 5 free services deta hai aur Hero apko easy service and apke product ki sare spare parts ki
uplabdhi bhi krwata hai”.
Website:
Sath hi app hamari website www.eShop.heromotocorp.com pr visit kr ke online booking bhi karwa sakte hai

3 Rapid Questions:-

 Kya aap Finance karwana chahte hai?

 Kya aap purani two wheeler Exchange karwana chahte hai?
 Kya Aapke naam pe koi purani two wheeler registered hai?

Location Confirmation:

 Mr. ABC agar aap Xoom scooter ki Test Drive ke liye visit karna chahte hai, kya me aapka Pincode
jaan sakta/Jaan sakti hu ?
 Apke location me 2 dealers hai…. 1 hai ABC and 2 hai XYZ.
 Kya mai jaan sakta hu kon sa dealer apke nearby hai
 OK, mai ABC dealer ko apki request forward kar deta
 Kya mai jaan sakta hu aap dealership kab visit kar sakte hai ?
 Kya main apka Age jaan sakta hoon ?
 Sath hi aap apna DL sath lekr jaye ga
 Asha hai ki apko humari bike/Scooter pasand aaega.

Call Closing:
HeroMotoCorp ko apna keemti samay dene ke lie dhanyavaad.
Apka din shubh ho.