Project name: Improve order fulllment process to reduce lead time and increase revenue Project manager: Phil Acres Purpose: The purpose ofthe projects to cu ftilment order lead time by 50%, so we meet specications set by Your Home Delivered and become ther preferred furture suppler ‘objective: + To become Your Home Delivereds preferred supplier by the end ofthe year. + To become lean fllment center and operate wit 50% ess non-value ‘added time at each step Budget: + The project has a budget of $258,000 - $190,000 for new processes and $68,000 for miscellaneous and overhead expenses. In scope: + Update current receving process. ‘Out of scope: + Identity cheapest carer services. ate: 2/10:2019 Project sponsor: Anna Yost Description: Design and develop new order fulfilment processes to help land ‘Si milion deal vith Your Home Delivered, Project specification: + Consistent full al orders placed by Your Home Deivered before due dat, * Maintain same amount of employees while processing 0% more orders within sx months, Deliverables: + Customer satisfaction report + Cross-docking practices performed at warehouse. Project risk: + Shipping carers have lite flexibly, and it might be hard to make ‘adjustments to our curentshinping schedule, Milestone review: ‘YHO sign contingent Implement Review customer Sign project charer conact cross-docking ‘satisfacton YHO signs contact an 38 si6 ons PP seting wih YD - 28 | v | | | i | | | | T T T T T T T T T an an an sn on m 8 on son wn 1071 [ Lesend: Bon schedule UH sehind sched IB complete Key stakeholders Roles and Responsibilities @é Ree eee _ (ZS) (tnt) = ‘Your Home Delivered est Furniture ine Project approval requirements: ‘Manufacturer approval for new product packing requirements, Phil Acres | Project manager | Responsible for completing project and staying witin budget Matteo Gobeaux | Warehouse manager | Responsible fr signing oon new processes and ensuring orders are fuiled while Projects inthe works, 8 4 ® ‘Signature of project sponsor: tone Sst Norma Perry | Team member | Responsible fr documenting ‘cutent processes and recommending new processes, ‘Shana Macguie| Team member | Responsible or recommending and documenting new cross-dock processes. Date approved: 072019