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Counselling

Psychology
Review
The Journal of The British Psychological Society
Division of Counselling Psychology

Special Edition on
Counselling Psychology and
Psychological Testing

Volume 19 Number 4 November 2004


Counselling Psychology Review
Editor: Alan Bellamy Pembrokeshire and Derwen NHS Trust

Reference Library Editor Waseem Alladin Hull University, Centre for Couple, Marital & Sex Therapy and
and Consulting Editor: Hull & East Riding Health NHS Trust

Book Reviews Editor: Kasia Szymanska Centre for Stress Management

Consulting Editors: Malcolm C. Cross City University


Nicky Hart Wolverhampton University
Ruth Jordan Surrey University
Martin Milton Surrey University
Stephen Palmer Centre for Stress Management and City University
Linda Papadopoulos London Guildhall University
John Rowan The Minster Centre
Mary Watts City University

Editorial Advisory Board: Alan Frankland APSI Nottingham


Heather Sequeira St. George’s Medical School
Sheelagh Strawbridge Independent Practitioner and Kairos Counselling and
Training Services, Hessle, East Yorkshire

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Copyright for published material rests with the Division of Counselling Psychology and The British Psychological
Society unless otherwise stated. With agreement, an author will be allowed to republish an article elsewhere
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Counselling psychologists and teachers of psychology may use material contained in this publication in any way that
may help their teaching of counselling psychology. Permission should be obtained from the Society for any other use.
The British Psychological Society
Counselling Psychology Review
Volume 19 ● Number 4 ● November 2004

Editorial 2
Alan Bellamy
Guest Editorial: Introduction to the Special Edition 3
Pavlo Kanellakis
Counselling psychology and psychological testing: 5
Professional issues
Susan Van Scoyoc
Using psychometrics in an NHS addictions service 6
Jo Ploszajski
Embracing psychometric assessment 18
Courtney G. Raspin & Pavlo Kanellakis
Counselling psychology and psychometrics: 25
A South African perspective
Jace Pillay
The use of psychological tests and measurements by 32
psychologists in the role of counsellor in Greece
Sofia Triliva
Hard science in a soft world (a personal view) 41
Bruce Grimley
Book Reviews 45
Newsletter Section
Letter from the Chair 49
Divisional News
Continuing Professional Development (CPD) – 50
New Society requirements
Vivienne Purcell
News from the Surrey course 53
Martin Milton
Correspondence 54
Talking Point 56
Martin Milton
Events Diary 58
Index to Volume 19 61

Counselling Psychology Review, Vol. 19, No. 4, November 2004


Editorial
Alan Bellamy
HIS THEMED EDITION of Counselling to tell you that Heather Sequeira will be taking

T Psychology Review, on Counselling


Psychology and Psychological Testing,
is guest edited and introduced by Pavlo
over after this issue. I have enjoyed the past
two years as Editor and I hope that you have
found the new style CPR interesting and infor-
Kanellakis. We thank Pavlo for undertaking mative. Don’t forget that this is your Journal –
this task. The views expressed in some of the let us know what you want in it. The new
papers may well conflict with the position held editorial contact details will be:
on this topic by some readers; as always we Heather Sequeira
would be happy to hear from you. In addition Chartered Psychologist,
to the themed section, in the Newsletter section Psychological Services,
we have a piece on Continuing Professional Gulson Hospital, Gulson Road,
Development. Coventry CV1 2HR.
This is the last Counselling Psychology E-mail: heathersequeira@onetel.com
Review for which I will be acting as Editor; the I would like to thank Martin Reeves at the
roles of Chair of the Division and Editor of CPR BPS for his never-failing helpfulness. Also the
are both time-consuming, although greatly Editorial team and reviewers, and everyone
rewarding, and cannot be combined for long who has contributed to CPR over the past two
without danger of frazzling the brain or at least years. I am sure CPR will continue to grow and
forgetting something that shouldn’t be prosper under Heather’s leadership.
forgotten. Therefore, it gives me much pleasure

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2 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Guest Editorial:
Introduction to the
Special Edition
Pavlo Kanellakis, Royal Free Eating Disorders
Service, London.
ELCOME TO THIS special edition of senting these voices beyond the letter

W Counselling Psychology Review on


Counselling Psychology and
Psychological Testing. When I read in the
published in the last issue of CPR; hopefully,
the ‘Correspondence’ section can be used again
to support our diversity and inclusiveness.
January issue of The Psychologist (p.47 in the Susan Van Scoyoc provides an introduction
‘Society Section’) the announcement entitled by addressing historical issues as well as some
‘PTC’ ONLINE, I found it highly concerning of the professional implications of psycho-
that with the exception of counselling psycho- logical testing on counselling psychology.
logists, all other applied psychologists (i.e. Jo Ploszajski shares her experience of using
occupational, forensic, educational, clinical psychometrics as a counselling psychologist
and health psychologists) have been invited to working in an NHS addictions service; I found
contribute for the articles to be commissioned this article not only interesting in terms of the
for the ‘Think Outside the Box’ series. I think topic but also in terms of learning more about
that counselling psychology has a lot to addictions work. This is followed by my article
contribute with its stance towards psycho- with Courtney Raspin, which illustrates how
logical testing. we use psychological testing within a coun-
After my first degree in psychology, which selling psychology framework at a London
included a couple of modules on psychological Eating Disorder Service.
testing, I did a Masters in Counselling As coaching is one area of non-clinical
Psychology at the University of East London. application of counselling psychology, I invited
At that time Martin Fine was heading the the submission of articles for this special
course and he provided significant emphasis edition through the Coaching Psychology
on psychological testing before he moved to Forum. This resulted in the refreshing contri-
City University. I need to acknowledge that in bution of Bruce Grimley.
my identity as a counselling psychologist, Further to the call for articles for the special
psychological testing is a significant element. edition in the May issue of CPR, I also
Although the Society-accredited post- contacted all the English-speaking interna-
graduate courses were contacted for contribu- tional psychological associations with a
tions regarding the training perspectives, it Counselling Psychology Section/Division. As a
became apparent that they are currently pre- result, I am delighted that we have a contribu-
occupied with aligning their curriculum with tion from Jace Pillay, the Chair of the
the Society’s new Qualification in Counselling Counselling Psychology Division of The
Psychology, which includes psychological Psychological Society of South Africa, which is
testing amongst the competencies. a country which has taken psychology to new
Although I was hoping to invest a signifi- frontiers in several areas. Unfortunately, the
cant amount of energy and time to include liaison with the American, Canadian and
voices that disagree with the use of Australian psychological associations did not
Psychological Testing by Counselling lead to contributions. I was particularly inter-
Psychologists, there was no submission repre- ested in learning more about the Australian

Counselling Psychology Review, Vol. 19, No. 4, November 2004 3


experience as the website of the Counselling psychology does not have the history and
Psychology Section of the Australian identity that it has in Britain and North
Psychological Society states that ‘Psychological America and it is conceptualised as
tests may be part of the counselling process’. Psychologists practising counselling/
As I am originally from Greece, where therapeutic interventions in private practice
counselling psychology is at its formation versus the psychologists who work in their
stage, I was able to liaise and have a National Health Service.
contrasting contribution by Sofia Triliva and May we be respectfully challenged!
Anastassios Stalikas. In Greece, counselling

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British Association for Counselling and Psychotherapy, BACP House, 35-37 Albert Street, Rugby, CV21 2SG
Company limited by guarantee 2175320. Registered in England and Wales. Registered charity 298361

4 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Counselling psychology
and psychological testing:
Professional issues
Susan Van Scoyoc*

Introduction developed to determine at the age of 10 or 11


days of the Counselling which type of school children would attend

I
N THE EARLY
Psychology Division in the UK the ‘grand- (the 11-plus). These tests were now being used
parents’ who became the first Chartered to stream pupils and also to justify separate
members were psychologists who had gone on schooling. Arguments were based on the idea
to pursue training and employment in the that ‘bright ‘children should not be held back
counselling arena. by the ‘dull’ and the idea that ‘dull’ children
Most Counselling Psychologists at this time should be offered extra facilities to compensate
had no wish to use psychological tests with their for their natural disadvantage.
clients. Indeed, the use of tests was opposed by However, Terman (1919) in his introduction
the majority of Counselling Psychologists as a to the manual for the first Stanford-Binet had
form of ‘labelling’ or categorisation in the same no such modern sensitivities and stated: ‘It is
way diagnostic labels can be used to discrimi- safe to predict that in the near future intelligence
nate against clients. It was seen as not in keeping tests will bring tens of thousands of…high-grade
with our humanistic philosophy. defectives under the surveillance and protection of
However, time and the success of coun- society. This will ultimately result in the curtailing
selling psychologists has resulted in increasing of the reproduction of feeble-mindedness and in the
numbers of Counselling Psychologists being elimination of enormous amounts of crime,
employed in settings which require the use of pauperism and industrial inefficiency. It is hardly
tests as part of their work with clients. Can necessary to emphasise that the high-grade cases, of
these demands be reconciled with our human- the type now so frequently overlooked, are precisely
istic underpinnings? Should they? Can we as the ones whose guardianship it is most important
Counselling Psychologists use these tests and for the state to assume.’
preserve our way of being and thinking about Terman, in his comments on children with
our clients? Can we use these tests and enable high intelligence, went on to say: ‘…really
them to benefit rather than harm our clients? serious faults are not common among them, they are
nearly always socially adaptable, are sought after as
History of psychometric testing playmates and companions, they are leaders far
The first tests were developed at the bidding of oftener than other children, and not withstanding
the Minister of Public Instruction in Paris in their many really superior qualities they are seldom
1904 who appointed a committee to find a vain or spoiled.’
method of separating ‘mentally retarded’ from As tests developed they were introduced into
‘normal’ children in schools. These Binet tests occupational settings. Tests of varying kinds were
and their derivatives were used widely used in order to select the ‘right’ employee for the
throughout Europe, UK and the US for the job offered. It is in this employment sphere that
following 60 years. In the UK, tests were later personality and aptitude tests were developed.

*Former Chair Subcommittee for Practice & Research (2000–2004). Applicant for seat on Steering Committee for
Psychological Test Centre. Registered Test User (UK & US). UK Registered Expert Witness. Chartered Counselling & Health
Psychologist. Foundation Member of Register for Psychologists Specialising in Psychotherapy.

Counselling Psychology Review, Vol. 19, No. 4, November 2004 5


The use of such personality tests in such circum- use of tests continues to be as an aid to decision
stances is highly questionable. There is little making, for example, what type of services
evidence to support their validity for predicting should be provided to an individual and
subsequent job performance. The reasons for the whether a person feels they have benefited
low validity is that personality tests ask about from the provision of that service. In research,
preferences rather than measure demonstrable tests are used to help measure variables, to
constructs. The measures are based on self-report explore whether changes have occurred and to
items. They are, therefore, liable to distortion by explore whether there are relationships
the applicant for the job, whether consciously or between cognitive, affective and behaviour
unconsciously. The measures often use a partic- traits. In the area of self development some
ular kind of forced choice question format which humanistic psychologists such as Constance
means that their predictive value is low (Jackson, Fischer (1994) and Finn and Tonsager (1997)
1996). have broken away from the objections to
One of the most widely used tests in the labelling and categorisation and explored the
world is Minnesota Multiphasic Personality use of tests and assessment tools to provide
Inventory (MMPI). This is commonly used in clients with information to promote self under-
the US for employment applicants and also in standing and positive growth. It is in this area
mental health settings. However, those who that counselling psychologists may find
take a closer look at its history have found its knowledge of the use and application of tests
Masculinity-femininity scale (Mf) to be a beneficial to their clients.
notorious example of how a construct can be This edition of Counselling Psychology
made to appear scientific, measurable and, Review aims to give just some examples of the
therefore, valid. Perhaps the assumptions use of tests by Counselling Psychologists.
being made by those establishing this Those seeking to train in the use of tests
‘construct’ were clear with the use of ‘Mf’. are advised to look carefully at what is
However, the subscale was not validated using being offered, particularly those funding them-
women at all. Heterosexual soldiers (or those selves for the Qualification or for continuing
who had not yet come out as ‘gay’) were used development purposes. These is, as yet, no
to produce the masculine criterion and 13 competence standard set for clinical testing
homosexual males responses were used to (BPS Steering Committee on Test Standards
supply the feminine criterion (Lewin, 1984). Q & A available from the Society’s website,
In clinical and forensic settings measures of www.bps.org.uk/documents/psytesting.pdf).
depression, anxiety, suicide risk and many Level A and B courses are to train in Occupational
others are now widely used to both assess testing. Whilst this gives the basics of theoretical
clients and monitor their ‘progress’. In some knowledge required by all those who administer
CMHTs tests, such as the Beck Inventories, are tests such as reliability, validity, T-tests, standard
sent out to the client on the waiting list before deviations and so on, the difficulty for
any human contact is made. Indeed, looking at Counselling Psychologists is that this is a training
a global trend, tests are now being adminis- in the selection of tests for use in employment
tered and scored over the internet. and recruitment. International guidelines are also
With such questions about the humanity, being developed with the co-operation of the
reliability and validity of tests are there circum- British Psychological Society and details of these
stances in which Counselling Psychologists developments can be seen on the website
should or do consider their use? Despite the www.intestcom.org
strong concerns surrounding the use of An added difficulty for Counselling
psychometric tests there are arguments for Psychologists who wish to or are required to
their use by Counselling Psychologists use tests as part of their practice is the difficulty
(Sequeira & Van Scoyoc, 2004). obtaining them from test publishers. Many test
The current use of tests falls into three main publishers do not at present allow Chartered
categories: decision making, psychological Counselling Psychologists to purchase their
research, and self understanding. The primary tests.

6 Counselling Psychology Review, Vol. 19, No. 4, November 2004


The way forward? References
The new list of competences for Counselling Finn, S.E. & Tonsager, M.E. (1997).
Psychologists, whether taking the course route Information-gathering and therapeutic
or the Qualification (Independent route) models of assessment: Complementary
includes ‘an understanding of the use and paradigms. Psychological Assessment, 9,
interpretation of tests and other assessment 374–385.
procedures.’ I suggest that it is only from a Fischer, C. (1994). Individualising psychological
position of knowledge, even if does not sit assessment. Mehwah, NJ: Lawrence
comfortably with your philosophical approach Erlbaum & Associates.
or therapeutic model, that one can argue Jackson, C. (1996). Understanding psychological
competently for or against their use. I would testing. Leicester: BPS Books.
apply the same argument to the use of DSM-IV Lewin, M. (1984). Psychology measures
and psychopharmacology. femininity and masculinity: 2. From ‘13
It is hoped that this competence requirement gay men’ to the instrumental-expressive
will help to eliminate the employment discrimi- distinction. In M.Lewin (Ed.), In the shadow
nation previously encountered in some posts of the past: Psychology portrays the sexes.
where at present Counselling Psychologists are New York: Columbia University Press.
not employed because ‘you cannot do testing’ or Sequeira, H. & Van Scoyoc, S. (2002).
where a Chartered Counselling Psychologist Divisional Round Table 2001: Should
with a doctorate and several years of experience Counselling Psychologists oppose the use
administering and interpreting tests is informed of DSM-IV and testing? Counselling
they have to ‘be under the supervision of a Psychology Review, 16(4), 44–48.
Clinical Psychologist because Clinical Sequeira, H. & Van Scoyoc, S. (2004)
Psychologists are trained in testing’. Discussion paper on Psychological Testing.
The British Psychological Society has estab- Counselling Psychology Review, 19(2), 37–39.
lished the Psychological Test Centre which is Terman, L.M. (1919). Measurement of
attempting to ensure professional standards intelligence. London: Harrap. In J. Rust & S.
and ethical considerations are met when tests Golombok (1989), Modern psychometrics:
are used in various settings. A certificate in The science of psychological assessment (p.7).
Clinical Testing is being discussed at the London: Routledge.
Psychological Test Centre and there are
possible plans to incorporate this into the clin- Correspondence
ical psychology training. The International Test Susan Van Scoyoc
Commission is doing much to promote reliable Suite 54, Dorset House,
and competent testing. Do we need to incorpo- Duke Street, Chelmsford,
rate a comparable training which ensures we Essex CM1 1TB.
examine the doubts about such tests as well as E-mail: susan@twp-psychology.com
their possible usefulness? If we do not do so
will we be excluded from posts again?

Counselling Psychology Review, Vol. 19, No. 4, November 2004 7


Using psychometrics in
an NHS addictions
service
Jo Ploszajski, Danestrete Health Centre,
Stevenage.
to see that the editor has one cannot sensibly construct a formulation

I
WAS PLEASED
chosen to dedicate an edition of Counselling without taking into account the functional and
Psychology Review to the use of psycho- structural effects which drugs of abuse have on
metric testing, as I believe that our growing the brain. In most instances, knowledge of the
knowledge of the workings of the brain at the neuropsychology of substance misuse (e.g.
neuropsychological level means that WHO, 2004) together with patients’ subjective
Counselling Psychologists need to take into accounts of impairment, are sufficient to guide
account any structural and functional problem formulation and treatment aims. This
neuropsychological limitations patients may is generally the case, when one can be reason-
have when we formulate their problems and ably confident that the patient’s brain is
develop treatment plans. Sometimes, as I shall functioning within relatively normal limits.
show below, psychometric methods seem to be However, in some instances, for example the
the most efficient way of assessing structural case of dementia and attention deficit disorder,
and functional deficits (or indeed strengths) which crop up regularly in substance misuse,
and yet little published information seems to there is, by definition, an assumed enduring
be available to guide the non-specialist cognitive impairment, which would limit both
psychologist with limited NHS resources. I will the extent of recovery and the methods of
aim, therefore, in this essay, to provide an achieving recovery. With both these conditions,
outline of my rationale for using psychometric there is the possibility for medication but there
tests as part of my role as a Counselling are also a number of similar conditions,
Psychologist, indicate some of the practical requiring different treatments, which give rise
issues I have encountered, and give two exam- to similar subjective experience. For example,
ples of how I have used testing in the course of memory loss in early old age could be due to
assessing patients with suspected alcohol alcohol damage or Alzheimer’s disease,
induced dementia and suspected attention amongst other diseases; problems with concen-
deficit disorder. tration and organisation could be due to
withdrawal from amphetamine, attention
Rationale: Why might deficit disorder, anxiety, hypervigilance, hypo-
psychometric tests be useful to mania, etc. To be able to distinguish between
patients? these conditions, we need to differentiate
1. Differential diagnosis/refined formulation between different types of memory and
I work as a Counselling Psychologist in an different types of attention. In addition, as
addictions service, which forms part of an NHS language ability is preserved in alcohol-related
Mental Health Trust. The majority of my work dementia, I have found that it is tempting to
comprises the usual mix of psychotherapy and underestimate the extent of person’s impair-
behaviour therapy, which typifies the work of ment, if one forms a general impression from
trying to help people overcome addictions. interview data alone. Consequently, I have
However, in formulating the problems of found that the combination of thorough
patients with substance misuse, it is clear, that psychosocial history plus data from psycho-

8 Counselling Psychology Review, Vol. 19, No. 4, November 2004


metric tests provides a more comprehensive mine, although there is evidence of effects
data set from which to construct the formula- lasting for as much as five years (Kunio et al.,
tion and treatment plan, compared with 2000). Therefore, on-going allowance for the
discursive methods alone. potential for further recovery needs to be made
in any assessment.
2. Ego strengthening
In responding to requests for assessment of 2. Competence and battery selection
suspected deficits in attention or memory, it is My counselling psychology training at the City
probably helpful to bear in mind Festinger’s University, provided training to BPS Level A in
Social Comparison Theory (Festinger, 1954), Competence for Occupational Testing, which
which suggests that we place greater salience provided competence in test delivery and
on objective methods of self-evaluation than interpretation, but did not provide training in
subjective methods. Consequently, it is appro- specific tests for use with clinical problems.
priate to have concerns about possible loss of Texts, such as Adams et al. (1996) and Snyder
self-esteem if a measured deficit is identified, and Nussbaum (1998), provided excellent
as patients may tend to believe this data more background information to clinical conditions,
strongly than subjective experience. However, but recommend test batteries which were very
in my experience, patients seem to find extensive and drew sub-tests from several
measured deficits, placed in the context of a different batteries not available in my depart-
comprehensive explanation for the deficit and ment. However, in the case of assessing for
prognosis for amelioration, to be an easier alcohol induced dementia, my colleague from
concept to come terms with, than, unquantified the Elderly Mental Health team, suggested
feelings of constant struggling with aspects of trying a new battery, the Repeatable Battery for
daily life. It seemed to me that the effect of the the Assessment of Neuropsychological Status
psychometric data, compared with the clinical (RBANS), recently published by The
interview data, could be likened to the differ- Psychological Corporation for the assessment
ence between seeing a photograph of yourself, of dementia. It was both inexpensive and quick
compared with knowing what you look like. to administer and gave me confidence that it
Although only a snap-shot in time, it’s some- was comprehensive for the purpose designed,
times helpful to see yourself, objectively, from as opposed to a piecemeal collection of
the outside. Thus, in keeping with both subtests. Despite the limitations regarding
cognitive and psychodynamic theories, validity discussed in Stebbins and Wilson,
psychometric data can be used as a source of (1998), I also use the National Adult Reading
evidence to facilitate ego strengthening. Test (NART), to estimate pre-morbid capacity.
I have found that estimated pre-morbid
Practical issues predicted IQ has correlated closely with the
1. Abstinence language subtests in RBANS, perhaps
In the past, I have used psychometric tests to suggesting that alcohol induced dementia may
demonstrate the acute effects of alcohol on the affect reading ability less than other dementias
brain to an older heavy drinker, who was still and head trauma. A further limitation of the
drinking heavily, but denying that it had any NART is that most patients find this test
effect. However, mostly I have wanted to be demoralising, as even a person of average
able to assess structural deficits in brain func- intellect will not be able to read 25 of the 50
tion, rather than the functional effects of the words correctly. An alternative would be the
substance. This means achieving a period of a vocabulary test of the WAIS-III, but at present
least one month abstinence prior to testing. this is not available in my department.
Research seems to suggest that for alcohol, In selecting tests for attention deficit, I was
recovery time can be variable (Goldman, 1995), more restricted, as although the RBANS
so that one month may or may not be sufficient subtests for memory and attention were appro-
recovery time for any particular individual. priate, the department had no tests for
I am not aware of equivalent data for ampheta- response selection and control, such as Trail

Counselling Psychology Review, Vol. 19, No. 4, November 2004 9


making, Stroop or the Wisconsin Card sort, Case examples:
which may have provided helpful additional 1. Psychometric tests for alcohol induced
data. I was, however, able to use the Brown Test dementia
for Attention Deficit and NART for pre-morbid DSM-IV-TR distinguishes between alcohol
function. In addition, because part of the induced persisting amnesia due to thiamine
differential diagnosis required data gathering deficiency (Korsakoff syndrome) and alcohol
for the possibility of axis I anxiety or depres- induced persisting dementia, in which
sion and axis II avoidant traits which could memory and at least one other cognitive func-
contribute to lack of concentration, I included tion is affected. However, current research such
the Depression, Anxiety and Stress Scale as Oslin et al. (1998) or Smith and Atkinson
(DASS) and the Young Schema questionnaire. (1995) suggests that it would be appropriate to
Although the latter is not standardised and review and refine the DSM-IV-TR categories
consequently cannot provide normative data, it and their review suggests that the following
does, through a long series of self-statements are required for a differential diagnosis:
which the patient can take away to complete, ● Deficit in short-term memory function;
provide extensive ‘personality’ data very effi- ● Deficit in visuospacial functions;
ciently, from which patterns of interpersonal ● Spared language;
behaviour can be inferred, for subsequent ● History of drinking;
further discussion with the patient. ● Peripheral neuropathy;
● Decline in cognitive function halts or
3. Process of data gathering improves with abstinence.
Even when patients have been referred for an It is these features which I aim to assess
assessment of cognitive function, because using the combination of psychosocial history,
people with addictive behaviour often also RBANS and NART.
have other axis I or axis II disorders, during my
first meeting with the patient, I aim to complete Case example
a full psychosocial history, in order to develop Mr P, a 60-year-old married man with a
an initial formulation which takes into account suspected long history of secret drinking (indi-
four main factors: cated by partial self-disclosure and abnormal
● pre-morbid personality, both genetic and liver function tests) was referred by a CMHT
psychosocial; psychiatrist, after a claimed period of eight
● traumatic brain damage, both physical and months’ abstinence. An opinion on whether
emotional; Mr P was suffering from Korsakoff syndrome
● past and present stressors; and (see Kopelman, 1995, in addition to Oslin et al.,
● the neuropsychological and neurophysio- 1998 ) was requested.
logical effects of substance misuse in the I proceeded as outlined above and obtained
acute phase of use, ‘withdrawal’ effects and the following test results:
any lasting impact on brain function. NART: 98 i.e. average for the population
The second session is then used for the RBANS:
administration of psychometric tests, and a
further session may be needed for preliminary Cognitive Standardised Percentile
feedback from the tests and the administration function score rank
of a structured questionnaire to explore specific Immediate
qualitative data. Finally the fourth session is 61 0.4
memory
used to summarise and discuss the findings
Visuospacial/
and their implications for further interven- 64 1
constructional
tions.
Language 104 63
Attention 94 37
Delayed
52 0.1
memory

10 Counselling Psychology Review, Vol. 19, No. 4, November 2004


These clearly show impaired memory and increasing amounts to get the same effects, in a
visuospacial function, so that a diagnosis of way that many people seem to use cannabis,
possible alcohol-induced dementia was indi- alcohol, tea or coffee to adjust their mood and
cated. However, as the patient had not been energy. Thus the absence of escalation in habit,
offered thiamine supplements, it was does not in itself indicate self-medication of
suggested that he tried these for three months, clinically abnormal cognitive function.
and was then reassessed. However, these people often have experienced
The second assessment using the B form of considerable disadvantages in their early
RBANS produced the following: family circumstances and whilst it is possible
that these problems have arisen or been exacer-
Cognitive Standardised Percentage bated due to deficits in the patient’s attention
function score change from system, it is also possible for problems with
previous score
attention to be secondary to other conditions,
Immediate such as:
81 +33%
memory ● Disorders of response inhibition system;
Visuospacial/ ● Depression;
96 +44%
constructional ● Anxiety/hypervigilance;
Language 102 0 ● Hypomania.
Attention 94 0 In addition, people who have felt chroni-
Delayed cally anxious or lacking in self confidence may
92 +77% find that the boost to confidence, alertness and
memory
‘feeling good’, which they may experience with
which indicate that the patient’s memory moderate amphetamine use, may well make
impairment was reversible and at this stage a them feel ‘normal’.
diagnosis of alcohol-induced persisting Consequently, to assess these patients, data
dementia would not be appropriate. is needed on cognitive function related to
In addition, liver function tests showed memory and attention, as well as measures of
considerable improvement, but not as much as present mood and self/social schema content,
would have been expected with complete absti- to indicate enduring disposition. Although
nence. Consequently, the combination of Adams et al. (1996) provide a very helpful and
improved memory and attention (facilitating comprehensive guide to the ideal range of tests
the ability to think about the problem), together one might use to assess cognitive function in
with physiological test data indicating possible attention deficit disorder, as already
on-going drinking and the potential for relapse, mentioned, most of these were not available to
provided me with a strong basis for further me and consequently, I used the following:
motivational work to reinstate abstinence. (i) Self report scales:
● Depression anxiety stress scale (DASS);
2. Psychometric tests in attention deficit ● Young Schema questionnaire;
disorder ● Brown ADD Scales.
Several people have referred themselves to our (ii) Psychometric data
service who use street amphetamine at a ● NART (2nd ed.);
moderate daily level. They find this helps to ● RBANS.
give them the feeling of being alert and focused I have given the outcome of these tests in
and enables them to get on with every-day the appendix for a 23-year-old single woman,
living. They say that the amphetamine helps Teri, as the reader may wish to review these.
them to feel ‘normal’ and wonder whether this However, I interpreted these as indicating that
means that they are self-medicating for atten- Teri’s presenting problems with memory and
tion deficit disorder. Anecdotal experience with attention, were probably not due to current
several amphetamine users indicates to me that anxiety or depression, but could be due to
it is quite common to use amphetamine in an schemas built up in childhood and or, the after
on-going daily low level basis, without effects of stopping an amphetamine habit of

Counselling Psychology Review, Vol. 19, No. 4, November 2004 11


several years. My reasoning was as follows: others and her frustrated need for communica-
The Brown’s scales indicated a greater problem tion, which manifested as controlled
with memory than attention in day-to-day destructiveness and disobedience/rebellious-
experience. However, RBANS seemed to indi- ness as she grew older. Present obsessional
cate the opposite, and in particular, that features could be due to amphetamine use
although her attention score was low, once and/or loss of confidence during the ‘with-
material had been ‘registered’, Teri’s memory drawal’ period. I further felt that although her
function was normal. Barkley (1997) argues emotional communication during the inter-
that it is not typical of people suffering from views was very restrained her eye contact was
attention deficit to find measurable attention good. She also expressed a strong desire to
deficits in psychometric testing, because the learn to communicate successfully, and had
stimulation of the test context facilitates already worked hard on developing assertive-
focused attention. Teri had also rated social ness. I felt that on balance it was best for this
isolation, emotional inhibition and unrelenting patient to continue to work on maintaining
standards higher than insufficient self-control abstinence, developing her social skills and
and defectiveness/shame on the Young gaining security by continuing with her
Questionnaire, which suggested to me that recently obtained employment and obtaining
psychosocial problems may be primary and housing. If, after a longer period of abstinence,
neurorological control secondary. Conse- say two years, she continued to experience
quently, I thought that on balance, the problems with attention, memory or relating to
likelihood was that this pattern of results was others, a reassessment may be appropriate.
due to a combination of loss of attention due to
amphetamine ‘withdrawal’ and disturbance of Conclusion
concentration ability due to historical stressors. Psychological tests can provide quick access
It is normal to observe strategies for both to subjective and objective cognitive func-
completing tests and to discuss significant tioning data. They need not interfere with the
features both of the self-report and ‘objective’ therapeutic relationship, if used sensitively and
tests with patients after they have completed can be integrated with psychotherapeutic tech-
them. In Teri’s case, such discussions identified niques in terms of gathering evidence (CBT) or
several features indicative of Asperger’s ego-strengthening through reality testing
syndrome. For example, she said that she was (psychodynamic). Many counselling psycholo-
meticulous in her work to ensure that objects gists will be working with clients in whom
were carefully lined up; she enjoyed taking cognitive function within the normal range
mechanical objects apart from an early age for cannot automatically be assumed and conse-
no particular reason and enjoyed watching quently, without the resource of psychometric
vinyl records turning. She also felt that she did tests where appropriate, they may run the risk
not fit in at school, but enjoyed helping the of working towards an unattainable level of
caretaker, rather than attending lessons. These functioning and eventual disappointment.
features, together with her subjective experi- Despite the risks of ‘labelling’, it may some-
ence of social isolation led me to spend a times facilitate mental health to have a medical
further session working through a structured diagnosis of an enduring structural impair-
questionnaire drawn up to elicit data on ment, in order to tailor both medical and
whether this condition could also be a part of psychological interventions. Alternatively, as
the overall presentation. has been the majority of my experience so far,
Having gathered quite extensive historical the measurements may indicate that a
data, I eventually concluded, that although suspected structural deficit is probably a conse-
there were Asperger’s features prior to drug quence of the transitory effects of substance
misuse, these could be explained as conse- use, thus reinforcing motivation to abstain and
quences of an emotionally remote and to develop other coping mechanisms.
controlling maternal parenting style, leading to I hope, in future, to be able to increase my
obsessional features, difficulties relating to resources by acquiring the Psychological

12 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Corporation’s test battery for Frontal Executive References
Function (D-KEFS), which will provide the Adams, R.L., Parsons, O.A., Culbertson, J.L &
additional tests required for a more compre- Nixon, S.J. (Eds.) (1996). Neuropsychology
hensive assessment of attention deficit. In for clinical practice: Etiology, assessment and
addition, as there is some evidence that the treatment of common neurological disorders.
children of ‘alcoholics’ have a congenital deficit Washington DC: American Psychological
in executive functions (Oscar-Burman et al., Association.
1997) it may be that identification of such Festinger, L. (1954). A theory of social
deficits may inform treatment options. There is comparison processes. Human Relations, 7,
also potential for developing testing for 117–140.
suspected HIV dementia in some of our Goldman, M.S. (1995). Recovery of cognitive
‘chaotic’ HIV positive patients. Perhaps some functioning in alcoholics. Alcohol Research
of our assumptions that these patients are and Health, 19(2).
choosing a chaotic life-style, underestimates Kopelman, M. (1995). The Korsakoff Syndrome.
the effects of the disease on the brain, which British Journal of Psychiatry, 166(2).
can occur even prior to the development of Kunio,Y., Shigenori, I., Takeo, I. & Kimihiko, G.
AIDS (Lopez & Becker, 1998). (2000). Studies of amphetamine or
The editor of this edition has asked me to methamphetamine psychosis in Japan.
comment on aspects of my experience which I Annals of the New York Academy of Sciences,
believe were specifically related to being a 914.
counselling psychologist as opposed to Clinical Lopez, O. & Becker, J. (1998). HIV infection
Psychologist, Psychotherapist, Psychiatrist or and associated conditions. In P.J. Snyder &
Nurse. In working with patients, my primary P.D. Nussbaum (Eds.), Clinical
concern is to try to understand how an indi- neuropsychology: A pocket handbook for
vidual’s mind is functioning and how I can assessment. Washington DC: American
help that individual to understand and if Psychological Association.
possible overcome problems they may have Oscar-Burman, M., Shagrin, B., Evert, D. &
encountered in using their mind to govern Epstein, C. (1997). Impairments of brain
their body’s interactions with their environ- and behavior: The neurological effects of
ment. To understand the mind’s workings, we alcohol. Alcohol Health and Research World,
need to take into account present and past 21(1).
structural and functional influences. Oslin, D., Atkinson, R., Smith, D. & Hendrie,
Counselling Psychology provides the breath of H. (1998). Alcohol-related dementia:
knowledge to use the methodology of Proposed clinical criteria. International
psychotherapy and psychological science to Journal of Geriatric Psychiatry, 13, 203–212.
gather and integrate these different kinds of Smith, D. & Atkinson, R. (1995). Alcoholism
data, always holding in mind that these data and dementia. International Journal of the
are only valuable to the extent that they can be Addictions, 30(13 & 14).
used for therapeutic purposes. My guess is that Snyder, P.J. & Nussbaum, P.D. (Eds.) (1998).
psychotherapists, psychiatrists and nurses may Clinical neuropsychology: A pocket handbook
not have sufficient knowledge of the meaning- for assessment. Washington DC: American
fulness and limitations of interpretation of test Psychological Association.
data without additional training, but I would Stebbins, G. & Wilson, R. (1998). Estimation of
not expect Clinical Psychologist colleagues to premorbid intelligence in neurologically
approach the problem significantly differently impaired individuals. In P.J. Snyder & P.D.
from me. Nussbaum (Eds.), Clinical neuropsychology:
A pocket handbook for assessment.
Washington DC: American Psychological
Association.

Counselling Psychology Review, Vol. 19, No. 4, November 2004 13


World Health Organisation (2004). Correspondence
Neuroscience of psychoactive substance Jo Ploszajski
use and dependence. Geneva: WHO. Chartered Counselling Psychologist,
(Also available for download online at Community Drug and Alcohol Teams
www.who.int/substance_abuse/ (North Herts & Stevenage),
publications/psychoactives/en/) Danestrete Health Centre,
Southgate,
Stevenage,
Herts. SG1 1HB.
Tel: 01438 781457 (day)
01234 215695 (evening)
E-mail: Jo.Ploszajski@hpt.nhs.uk

APPENDIX

TERI’S SCORES:

Depression Anxiety Stress Scale (DASS)


An estimate of depression, anxiety and stress in the past week.

Depression Mild
Anxiety Normal
Stress Normal

Comments:
The highest D score was for ‘I just couldn’t seem to get going’, which she felt applied to a
considerable degree, most of the time.
Other responses suggested moderate anhedonia.

Young Schema Questionnaire


Social isolation 27
Emotional inhibition 23
Unrelenting standards 22
Emotional deprivation 21
Insufficient self-control 21
Mistrust/abuse 20
Self-sacrifice 17
Defectiveness/shame 12
Failure 12
Vulnerability 11
Subjugation 11
Dependency/incompetence 10
Entitlement 10
Enmeshment 9
Abandonment 8

14 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Comments:
She felt the following described her perfectly:
● I’m fundamentally different from other people.
● I don’t fit in.
● I must be the best at most of what I do; I can’t accept second best.
Other strong feelings were:
● I have not felt listened to or understood.
● I feel alienated and don’t belong.
● I can’t seem to discipline myself to complete routine tasks.
● I become easily frustrated and give up.
● I have rarely been able to stick to my resolutions.
● I am a good person because I think of others more than myself.
● I find it embarrassing to express my feelings to others.
● I find it hard to be warm and spontaneous and control myself so much that people think I’m
unemotional.

Brown ADD Scales

Raw score Percentile*


Memory 18 96
Attention 13 62
Activation 8 51
Effort 2 < 50
Affect 1 ≤ 50
*Percentile: indicates the proportion of the population who would have this score or less,
i.e. a score of 96 suggests that four per cent of the population would have a higher score.

Comments:
Her total score placed her in the ‘probable but not certain’ category.
High scores were given for:
● Losing concentration when reading.
● Having to re-read to make things stick.
● Disorganised.
● Forgets to do what she intended to do.
● Is excessively rigid/perfectionist.
● Daydreaming.
● Frequent mistakes in written work.
● Difficulty memorising information at work, names ,etc.
She commented that:
● She has good physical stamina, but gets exhausted with mental activities.
● Feelings of lacking energy and apathy are much less now than they used to be.
● She has worked hard on developing assertiveness and stress reduction strategies.

(iii) Psychometric data

National Adult Reading Test (NART) (2nd ed.)


22 errors : Predicted full-scale IQ : 103 i.e. About average.

Comments:
She said that although she found sustained reading and writing difficult, she knew how to read
and write without any specific problems.

Counselling Psychology Review, Vol. 19, No. 4, November 2004 15


Repeatable Battery for the Assessment of Neuropsychological Status (RBANS)

Index score*
Visuospacial/constructional 102
Delayed memory 99
Language 96
Immediate memory 87
Attention 64

Comments:
Assuming her general ability level is about 103 (estimated by NART), her scores on RBANS
would be expected to be about 100 +/– about 10.
Her scores on immediate memory and attention are below what one would expect.
Her delayed memory score was about comparable with her overall ‘intellect’, which suggests
that her reduced immediate memory score could be due to a restricted ability to hold
information in order to process it.
She used explicit meaning-linking strategies to aid her memory.

TEST PUBLISHERS

Brown Attention Deficit Disorder Scales


Thomas Brown, The Psychological Corporation,
Harcourt Brace & Co., San Antonio, USA.

Depression, Anxiety and Stress Scale (DASS)


Available for unrestricted download
Psychology Foundation of Australia
www.psy.unsw.edu.au/Groups/Dass

National Adult Reading Test (NART) (2nd ed.)


H. Nelson & J. Wilson
Nfer Nelson, www.nfer-nelson.co.uk

Repeatable Battery for the Assessment of Neuropsychological Status (RBANS)


Delis-Kaplan Executive Function System (D-KEFS)
Wechsler Adult Intelligence Scale (WAIS-III)
The Psychological Corporation
Harcourt Education
www.harcourt-uk.com

Young Schema Questionnaire (Long form)


Jeffrey Young
Cognitive Therapy Centres of New York & Connecticut
www.schematherapy.com

16 Counselling Psychology Review, Vol. 19, No. 4, November 2004


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Counselling Psychology Review, Vol. 19, No. 4, November 2004 17


Embracing psychometric
assessment:
Enhancing a cognitive-
behavioural eating disorders
practice through the
qualitative use of self-report
measures
Courtney G. Raspin & Pavlo Kanellakis,
Royal Free Eating Disorders Service, London.
psychometric assessment in primarily for outcome can be used qualita-

T
HE ROLE OF
counselling psychology continues to be tively, thus providing not only valuable
a topic of debate within the discipline. outcome data, but also an indispensable oppor-
The reasons for this are varied, but it is largely tunity to develop the therapeutic relationship,
because these tests are the offspring of the better plan treatment, and harness the subjec-
‘scientific psychology,’ and thus emphasise tive experience of our clients.
‘objectively observable facts’ as well as the Before venturing further, we want to
operationalisation of human constructs. Some acknowledge that our approach is not unique;
say that these ideals are in opposition to the indeed, we have colleagues from a variety of
humanistic underpinnings of counselling professional backgrounds who sometimes use
psychology whose super ordinate foci are a measures in this way. However, we see a
client’s subjective experiences, feelings, and majority of colleagues grudgingly administer
values. measures (as the powers that be often require
As two Counselling Psychologists working them to do so for purposes of outcome), score
in the NHS, we sympathise with this perspec- them, and never look at them again. We also
tive and acknowledge the importance of being acknowledge that our approach is grounded
guided by the philosophy of counselling within our fondness for cognitive behavioural
psychology when using psychological tests interventions, and thus may not be congruent
(Sequeira & Van Scoyoc, 2004). What exactly with all models of psychological therapy (e.g.
this means, however, is sometimes unclear, and psychoanalytic therapy). We hope that
varies greatly from practitioner to practitioner. describing our experience in an eating disor-
For us, this means a careful consideration of ders service will stimulate clinicians across
how and when these measures are introduced, models to use self-report measures in qualita-
as well as a detailed exploration and creative tive ways that complement their ways of
use of clients’ answers to both individual ques- working.
tions and scores on test subscales.
This paper is an effort to briefly outline The Royal Free Eating Disorders
how we strive to translate the philosophy of Service: Who we are and the
counselling psychology into the use of self- self-report measures we use
report measures. In doing so, we hope to model The Royal Free Eating Disorders Service is a
how self-report questionnaires designed specialist eating disorders service located in

18 Counselling Psychology Review, Vol. 19, No. 4, November 2004


north London. The team is multidisciplinary, tive fashion. (2.5.2) Act to reduce test-taker anxiety
and is comprised of psychiatric nurses, a and avoid creating or reinforcing unnecessary
family therapist, an occupational therapist, a anxiety…’ (p.21).
dietician, a dance therapist, an art therapist, a In accordance with these guidelines, we
massage therapist as well as both clinical and believe it is important to pay close attention to
counselling psychologists. The team is led by a when and how measures are introduced, as
consultant psychiatrist and the service these factors provide an opportunity for
manager is trained as both a nurse and family empathic engagement and can profoundly
therapist. influence the development of a therapeutic
We regularly use three psychological partnership.
measures within the service: The first is the
Eating Disorders Inventory (EDI; Garner, When?
Olmstead & Polivy, 1983). The EDI is a 64-item With many client groups, shame often plays a
self-report measure designed to assess psycho- role in the experience of oneself and one’s diffi-
logical and behavioural traits common in culties. This is especially true in the field of
anorexia and bulimia along eight subscales: eating disorders (Sifter, Barlow, Marshall &
Drive for Thinness, Bulimia, Body Dissatisfaction, Tangney, 1995). The self-report measures
Ineffectiveness, Perfectionism, Interpersonal described above ask highly personal questions
Distrust, Interoceptive Awareness and Maturity about the client and their difficulties. Hence,
Fears. when we ask clients to complete these
The second test we use is the Bulimia measures, we are in essence asking, ‘Please tell
Investigatory Test, Edinburgh (BITE; me about your most intimate thoughts, feelings
Henderson & Freeman, 1987). The BITE is a and behaviours – especially those about which
33-item self-report measure assessing binge- you are most ashamed.’
eating and compensatory behaviours. To assume one can do this without first
Participants receive two scores – a Symptom meeting and establishing rapport we believe is
score, which assesses the presence of behav- presumptuous. In addition, we believe that
iours, thoughts, and attitudes consistent with doing so has the potential to intimidate the
bulimia nervosa, and a Severity score, which client and harm the relationship. Add to this
measures the frequency of bingeing and the possibility that the client’s written language
compensatory behaviours. skills are poor (a common occurrence given the
The third test we use is The Beck multinational population within London) and
Depression Inventory-II (BDI-II; Beck, Steer, there is potential to alienate the client and
Ball & Ranieri, 1996). The BDI-II is a 21-item undermine the therapeutic relationship.
self-report measure that provides an estimate To avoid such transgressions, we ask clients
of the overall severity of depression. Each item to complete the questionnaires following an
is rated on a four-point scale ranging from hour-long assessment interview. This gives the
0 to 3. assessor time to engage the client and hope-
fully foster an environment of trust and
Introducing self-report measures develop rapport. Further, one can assess the
It is common practice across the NHS to either degree to which shame and secrecy play a part
mail measures to clients before the first assess- in their experience of an eating disorder. If a
ment or have them complete measures on site client is clearly hesitant about sharing their
prior to the assessment interview. Further, the experience, then this should be explored
instructions for completing measures are during the assessment (e.g. ‘It seems that this is
unfortunately often glossed over and rushed. a very difficult thing for you talk about; how is
We disagree with these practices. Indeed, they it for you to share these things with me?’ ‘What
are in conflict with the International Test did you expect my reaction to be?’) Through
Commission Guidelines (2000): ‘…the competent taking these steps, we hope to create an atmos-
test user will: (2.5.1) Establish rapport by phere of ‘non-judging’ collaboration – an
welcoming test-takers and briefing them in a posi- atmosphere that lays the groundwork for the

Counselling Psychology Review, Vol. 19, No. 4, November 2004 19


smooth introduction of self-report measures strates our efforts to use them as an opportu-
and strong working alliance. nity to engage clients in the therapeutic
process. Through first establishing rapport, we
How? hope to put clients at ease and to identify and
Once this groundwork has been laid, we close explore any issues (such as shame) that may
the assessment interview by summarising the inhibit their likelihood of accurately
client’s difficulties through reflection, checking completing measures. Through our specific
that our understanding is accurate, acknow- dialogue (and of course, this varies depending
ledging their strength in disclosing their upon the client’s needs), we hope to model our
difficulties. It is at this time that we introduce role as ‘working with’ rather than ‘working on’
the measures: them in an effort to improve the quality of their
Now that we have spoken about your reasons for lives.
coming, I’d like to show you some
questionnaires that will allow us to better Using individual questions and
understand what is happening for you and how subscale scores to facilitate
we might be able to work together to improve treatment
things for you. These questionnaires also help Following this introduction, we score measures
our service see how we are doing, and may be and look at answers to individual questions and
used for research purposes. Of course, if they are subscale scores prior to the first therapy
used for research, you will remain completely meeting. This allows us to formulate much
anonymous and results will be presented only in richer potential treatment plans and initial case
group format. formulations than if we had only done the
How does that sound to you? assessment interview. In initial therapy sessions,
The client hopefully says ‘OK’. If ‘no’ is the we review answers as a means to forming
answer, then we attend to any questions or shared treatment goals. Further, items and
concerns. We have rarely had an occasion when subscales can be referenced throughout therapy
the completion of measures has been refused, to stimulate discussion, gauge progress, or in
although if this is the case, this refusal and the case of Cognitive Behavioural Therapy
reasons behind it gives the therapist a plethora (CBT), to introduce the model, as well as
of qualitative information that can be challenge negative automatic thoughts,
addressed later in therapy. dysfunctional assumptions or core beliefs.
These first two measures (EDI and BITE) ask To illustrate how we use the EDI, BDI-II,
some questions about your thoughts, feelings and BITE in our therapeutic work, we have
and behaviours – particularly around food and compiled the following three case examples
weight. I realise that you have already told me based on our experiences. In order to protect
much about your eating disorder, but this could our clients’ anonymity, each case example
help us discover some things that we might have represents a composite of several clients.
missed during our short assessment. This
measure (BDI) asks a bit about your mood and Example 1: Claire
how you have been feeling over the last two Claire was a 19-year-old young woman with
weeks. (At this point, we show clients the bulimia nervosa. Two factors that clearly
measures and provide instructions about contributed to the maintenance of her bulimic
their completion.) symptoms were her persistent belief that she
Do you have any questions or concerns about was overweight and her overall poor body
completing these? image. By all objective standards, Claire’s body
Again, we attend to any potential concerns. was perfectly normal (in fact, she had a low
If the client says ‘no’, we ensure they have a pen normal body mass index). In addition to trig-
or pencil, and leave them to complete the gering her to restrict her diet, her distorted
measures. body image often prevented her from going
The above description of ‘when’ and ‘how’ out with friends (nothing looked right on her
we introduce self-report measures demon- ‘fat’ body) and inhibited her ability to enjoy a

20 Counselling Psychology Review, Vol. 19, No. 4, November 2004


sexual relationship with her boyfriend (she was difficulty maintaining eye contact and fidgeted
always focusing on how ‘horrible’ her body with his jacket. While he was able to report his
looked rather than the moment). When asked bulimic symptoms (i.e. frequency of bingeing
what she specifically disliked about her body, and vomiting), he could access neither his
she was unable to attribute levels of dislike to thoughts nor his emotions related the eating
different body parts. Rather, she replied disorder. He often needed questions repeated
emphatically that she hated her whole body and appeared confused in response to ques-
–’it’s flabby all over and I can’t stand any of it.’ tions about his thinking or feelings. He could
As expected, Claire’s Body Dissatisfaction only say that he was feeling ‘bad’ and that he
subscale score on the EDI confirmed her poor wanted to stop feeling that way. When asked
body image and together with the assessment, what he meant by ‘bad,’ he responded by
formed a clear potential treatment goal. One saying, ‘I don’t know – just out of it.’
potential starting point came from her specific It was difficult to know where to begin in
answers to the Body Dissatisfaction subscale helping Duncan to overcome his difficulties, as
items of the EDI. While her overall score was he struggled to express anything but the most
high, her individual answers indicated that she concrete facts about his eating disorder.
indeed did like some her body parts more than Duncan’s self-report measures helped to
others: I am satisfied with the shape of my body – stimulate potential starting points. His overall
Sometimes; I think my thighs are the right size – BDI score indicated he was significantly
Never; I like the shape of my buttocks – Rarely; My depressed. While this corroborated some of his
stomach is the right size – Sometimes. behaviour during the assessment (the lack of
When this variability was pointed out to concentration and slow response time), his
her, Claire was curious to see that she in fact specific answers added texture to the picture
did feel more strongly about some parts of her sketched during assessment. Moreover, it
body than others, and led to a discussion of provided information about his internal experi-
how satisfied or dissatisfied she was with other ence that might have taken several sessions to
body parts (e.g. calves, arms, breasts). The access otherwise: I am too tired or fatigued to do
enabled Claire and her therapist to create a most of the things I used to do; I sleep a lot less than
‘Body Dissatisfaction Hierarchy’ which was usual; I don’t have enough energy to do anything;
then used as a part of an exposure program to It’s hard for me to keep my mind on anything for
improve her body image. very long.
This variability in body dislike also created These answers provided clear problem
an opportunity to introduce the cognitive areas for Duncan: his sleep, his concentration,
model. Through looking at her statement, ‘[My and his energy levels. Second, his low energy
whole body] is flabby and I can’t stand any of levels and lack of concentration suggested that
it’, cognitive errors were introduced, and Claire lengthy homework assignments were not
quickly identified her use ‘all or nothing appropriate for him. (We often use the BDI to
thinking’ and ‘mental filter’. Her use of these establish what type of homework might be
errors became themes throughout the therapy, most appropriate, as assigning tasks are not
as Claire discovered they also caused her achievable can reinforce feelings of failure.)
distress in other life spheres. Duncan’s EDI scores were also helpful in
Claire’s progress was monitored generating potential treatment goals. Of partic-
throughout the course of therapy by ular interest was his high score on the
completing the EDI at different intervals. This Interoceptive Awareness subscale of the EDI: I get
data was especially helpful when Claire felt frightened when my feelings are too strong – Often;
discouraged, as it provided some objective I worry that my feelings will get out of control –
evidence of her improvement over time. Always; I get confused to what emotion I am feeling
– Often; When I am upset, I don’t know if I am sad,
Example 2: Duncan frightened or angry – Often. His answers
Duncan was a 27-year-old man with bulimia suggested that he might benefit from some
nervosa. During assessment, Duncan had psychoeducational work on emotional literacy.

Counselling Psychology Review, Vol. 19, No. 4, November 2004 21


Further, his worry about tolerating emotional incidences influence the development of core
distress suggested he could benefit from mind- beliefs, assumptions, and thoughts.
fulness training and some behavioural Some of Annie’s answers to BDI-II items
experiments focused on testing alternative were as follows: I blame myself for everything bad
coping strategies. that happens; As I look back, I see a lot of failures;
Indeed, when these answers were reviewed I feel more worthless compared to other people;
in the first therapy session, Duncan agreed that I have much greater difficulty in making decisions
these were problem areas. He considered his than I used to. Her feelings of worthlessness and
difficulty sleeping to be the most distressing past failure led to a discussion of thinking
behavioural difficulty and thus an initial goal errors, and Annie identified her frequent use of
was mutually formed. Further, Duncan was ‘personalisation’ and ‘discounting the posi-
curious about the concept of emotional literacy, tive’. This led to devising behavioural
and felt relieved to hear that identifying experiments to test the beliefs that maintain her
emotions was something he might learn to do low self-esteem. Further, her difficulty in
better. making decisions (acknowledged through the
With regard to goals focused on reducing BDI-II) was addressed by teaching her
his bulimic symptoms, Duncan’s BITE scores problem-solving skills. Annie welcomed this
indicated the frequency with which he learning, as this difficulty often contributed to
engaged in different bulimic behaviours her low mood and anxiety.
(taking diet pills, taking diuretics, bingeing,
vomiting, and laxative use). This information Conclusion
provided a starting point for discussion about The above illustrates some of the ways we use
which symptoms to tackle first and which ones the EDI, BDI-II, and BITE in our practice. Our
would be most difficult to overcome. experience is such that trust and rapport can be
developed through a mindful and interactive
Example 3: Annie introduction to measures. We also develop
Annie was a 19-year-old young woman with a richer case formulations, create more informed
two-year history of anorexia nervosa. She was initial treatment goals, and monitor progress
a college athlete, and began to diet when her throughout therapy through exploring scores
running coach told her she should lose some on measure subscales and individual items.
weight to increase her speed on the track. Her Moreover, as answers to these items come
seemingly innocuous diet soon developed into directly from our clients, they provide a rich
anorexia nervosa. sample of their qualitative experience and
Annie’s answers on all measures indicated subjective world.
that she was a perfectionist, highly self-critical Of course, our use of these measures is only
and had low self-esteem. Her answers to items a small sampling of how they can be qualita-
on the Perfectionism subscale of the EDI were as tively integrated into a psychological practice.
follows: Only outstanding performance is good The directions our sessions take when answers
enough in my family – Always; I hate being less to self-report measures are used as starting
than best at things – Usually; I feel I must do things points continuously impress us. We hope that
perfectly, or not do them at all – Usually. our experience will stimulate other practi-
Annie’s answers allowed for a smooth and tioners to experiment with the self-report
personalised introduction to the cognitive measures they use within their practices, as
behavioural model. This was done by they can be valuable tools for discovery
rephrasing one of the questions from the EDI: throughout the therapeutic process.
‘Can you tell me about a time when you believed
only the best would do?’ Annie’s description of
this event provided all information necessary
to illustrate an ABC analysis. Further, as this
event was a ‘critical incident’ for her, this
example also served to describe how critical

22 Counselling Psychology Review, Vol. 19, No. 4, November 2004


References Correspondence
Beck, A.T., Steer, R.A., Ball, R. & Ranieri, W.F. Courtney G. Raspin & Pavlo Kanellakis
(1996). Comparison of the Beck Depression Royal Free Eating Disorders Service,
Inventories -IA and –II in psychiatric Royal Free Hospital,
outpatients. Journal of Personality Pond Street,
Assessment, 67, 588–597. London NW3 2XA.
Garner, D.M., Olmstead, M.A. & Polivy, J.
(1983). Development and validation of a
multidimensional eating disorder
inventory for anorexia nervosa and
bulimia. International Journal of Eating
Disorders, 2, 15–34.
Henderson, M. & Freeman, C.P. (1987).
A self-rating scale for bulimia: The BITE.
British Journal of Psychiatry, 150, 18–24.
International Test Commission (2000).
International guidelines for test use.
Leicester: British Psychological Society.
Sifter, J.L., Barlow, D.H., Marshall, D.E. &
Tangney, J.P. (1995). The relation of shame
and guilt to eating disorder
symptomology. Journal of Social and Clinical
Psychology, 14, 315–324.
Sequeira, H. & Van Scoyoc, S. (2004).
Discussion paper: Psychological testing.
Counselling Psychology Review, 19(2), 37–40.

Counselling Psychology Review, Vol. 19, No. 4, November 2004 23


DIVISION OF
COUNSELLING PSYCHOLOGY
❋ ❋ ❋ ❋ ❋

Trainee Counselling Psychologist


Annual Prize
❋ ❋ ❋ ❋ ❋
First prize £250 and two runner-up prizes of £100 and publication
of the article in Counselling Psychology Review.
This award is designed to encourage excellence in studying
Counselling Psychology.
If you are currently training to be a Counselling Psychologist, or have
completed training in the last 12 months (through either a taught
course or the independent route), you are invited to apply
for this award.
Your entry should be an article or paper written as part of your
assessed work (essay, report, etc.) during your training.
Your application should include a brief (100 word) statement from your
tutor/supervisor/co-ordinator of training which supports your entry
and confirms your registration for training.
Four copies of the assessed work should be submitted.
❋ ❋ ❋ ❋ ❋
Closing date for application: 28 February 2005.
❋ ❋ ❋ ❋ ❋
Prizes and certificates to be awarded at the
BPS Annual Conference in March 2005.
❋ ❋ ❋ ❋ ❋
Entries should be sent to:
Melody Cranbourne
Secretary SCPR (DCoP)
The British Psychology Society (Welsh Branch)
University of Wales Institute Cardiff
Llandaff, Cardiff CF5 2YB.

24 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Counselling psychology
and psychometrics:
A South African
perspective
Jace Pillay, Rand Afrikaans University.
With all the changes taking place in South Africa it is not known whether the current training of counselling
psychologists is designed to equip them with the necessary skills to be effective in their psychological inter-
ventions. Nor has the role of psychometrics in their training been adequately explored. A qualitative research
design was used in this study to explore how these gaps can be bridged by describing the current training of
counselling psychologists and the role of psychometrics in their training. Data was collected from 13 univer-
sities in South Africa, through telephonic interviews, e-mails and the extraction of information from the
websites of these institutions. The findings indicate that most universities have restructured their training
to meet the needs of the South African context, but there is still a need for more changes to effectively equip
counselling psychologists with the necessary skills to assist their clients. Psychometrics is an essential
component of the training and should be viewed as complementary to counselling rather than contradictory.
The study concludes with recommendations for enhancing the role of psychometrics in counselling
psychology.

decade of democracy there have counselling psychologists at universities in

I
N THE PAST
been extensive changes in the theory, South Africa, and aims to explore the relevance
method and practice of psychology within of psychometrics in the training of counselling
the South African context (Pillay, 2003). Change psychologists. In order to achieve these aims
was inevitable since psychology needed to the following research questions were formu-
address the deep psychological repercussions lated:
instituted on the majority of people as a result i. Of what does the current training of
of racial oppression and discrimination counselling psychologists consist?
enforced by the previous apartheid regime. It ii. To what extent does it cover psychometric
has become evident that the traditional indi- testing?
vidual approach to psychotherapy is not iii. Is there a contradiction between counselling
adequate to deal with the psychological prob- psychology and psychometrics?
lems in the South African context (Pillay, 2003;
Pretorius-Heuchert & Ahmed, 2001). This Method
implies that the practice of psychology should Design
move beyond individual sessions in a A qualitative research design that is contextual,
consulting room to a broader focus on commu- explorative and descriptive in nature was used
nity and society as a whole (Pillay, 2003, p.261). in the study. I believed that such a design would
However, the question arises: ‘Are psycholo- help me to determine the actual content of the
gists adequately trained to be effective in the training programme of counselling psycholo-
provision of psychological services to the gists, as well as the actual experiences of
majority of South Africans?’ psychometric testing as part of the course work.
This article attempts to answer the above Obtaining data directly from the participants
question by exploring the current training of themselves allowed me to describe their experi-

Counselling Psychology Review, Vol. 19, No. 4, November 2004 25


ences as lived by themselves and prevented me Reliability and validity of data
from working with preconceived ideas about Lincoln and Guba’s (1985) model was used to
such experiences (Coe, 1991; Denzin, 1978; ensure the trustworthiness of the study. They
Guba, 1981; Hammersley & Atkinson, 1983; identify four strategies for ensuring trustwor-
Marshall & Rossman, 1989; Zaharlick, 1992). thiness, namely, credibility, transferability,
This study is qualitative in that it seeks to obtain dependability and confirmability. Credibility
insight into the training of counselling psychol- establishes how confident the researcher is
ogists and the use of psychometric testing. It is with the truth of the findings. Data was
contextual since it focuses on a specific social collected through different methods, namely
and educational context (Mouton & Marais, telephonic interviews, e-mails and websites
1991), that is the training of counselling from different sources, that is 13 different
psychologists at universities in South Africa. participants involved in the training and/or
Exploration is used to gain insight into the co-ordination of counselling psychologists.
actual training to which counselling psycholo- This diversity of methods of data collection
gists are currently exposed. The researcher and sources of data was used to ensure credi-
attempted to provide an accurate description of bility (Sherman & Webb, 1988; Smith, 1987).
the experiences of the participants by using Transferability was ensured through a purpo-
actual data given by them. sively selected sample to allow other
researchers to make comparisons (Krefting,
Data collection 1990). Dependability, that is the consistency of
Data was collected through telephonic inter- the findings (Krefting, 1990), was achieved
views and e-mail submissions from through peer examination of the data.
participants based at 13 different universities in Confirmability was obtained through the use
South Africa. Also, data on the course work of saturation during the data analysis. Themes
pertaining to the training of counselling were identified by their repetitive nature so
psychologists was downloaded from the that the researcher’s biases could not interfere
websites of the respective universities involved with the findings.
in the study. Participants were purposively
selected according to the following criteria: Ethical considerations
they should be co-ordinating or involved in the Strict ethical measures were adhered to during
training of counselling psychologists; they the research. These included obtaining the
should be based at a university in South Africa informed consent of the participants and
and they should have knowledge and experi- ensuring confidentiality and anonymity
ence in psychometric testing. (Denosa, 1998). Great care was taken to ensure
that no participants were identifiable in the
Data analysis reporting of the results. Even the names of the
The levels of data analysis as outlined by universities in which the study was conducted
Merriam (1998) were used. I read the data were withheld to ensure anonymity.
collected and jotted down notes, comments,
observations, and queries relevant to the study Results
in the margins. The data was then analysed to The data was analysed according to the three
construct themes that indicated some recur- research questions asked and the results are
rence in its pattern. The themes were presented as such.
systematically devised with the research ques-
tions in mind, through the constant Current training of counselling
comparative method of data analysis. This psychologists
involved the continuous comparison of partici- An analysis of the data collected indicates that
pants’ responses with each other. Units of data, most of the universities in South Africa appear
that is bits of information, that had something to have some commonality in the modules or
in common were grouped together according to course work offered as part of the training of
patterns and regularities that were identified. counselling psychologists, namely counselling

26 Counselling Psychology Review, Vol. 19, No. 4, November 2004


interventions, psychological assessment, p.8). Psychologists are also expected to make ‘in-
psychopathology and community interven- depth diagnosis of dynamics within an
tions. Even though there is a difference in the individual, couple, group, community, social
terminology used in naming modules, the system or organisation, according to an accepted
content appears to be similar in most instances. diagnostic methodology’ (Professional Practice
I consider this finding to be very important Framework, 2003, p.8).
since it shows that the universities are contex- In light of the above, all South African
tualising the training to make it more relevant universities are obligated to include psycho-
to the South African context. The past training metric assessments as part of the training of
was not effective in equipping counselling counselling psychologists. Most universities
psychologists with the necessary skills to assist have made psychological assessments as a
the majority of people in the country. Most module on its own as part of the course work.
participants indicated that skills in cross- However, there are few institutions that have
cultural counselling, collective practice, integrated psychometric testing as a holistic
preventative work and action research should part of the curriculum. This means that each
be infused in the training of psychologists. module would include some form of psycho-
In addition to the above modules, students metric testing. Whatever the case,
are expected to complete a stipulated time (720 psychometrics is viewed as an essential
hours currently) of practical work as part of the component in the training of counselling
training. Also, they have to complete a mini- psychologists.
dissertation and a 12-months internship at an The Professional Board for Psychology
accredited institution (Professional Practice allows for the registration of psychometrists in
Framework, 2003, p.4). The Professional Board two categories, namely supervised practice
for Psychology regulates these requirements, and independent practice. In the supervised
together with core competencies and ethical category the individual would have to
codes of conduct for psychologists (Ethical complete a six-months practicum (minimum of
Code of Professional Conduct, 2002). 720 hours) in psychological testing and assess-
ment under the guidance and supervision of a
The extent of psychometric registered psychologist. In addition to this,
testing s/he has to obtain at least 70 per cent in the
Prior to 1994, test development and use were National Board examination. Successful candi-
viewed very negatively in South Africa (Policy dates are permitted to use certain
on the Classification of Psychometric Measuring psychological tests under the supervision and
Devices, Instruments, Methods and Techniques, mentoring of a registered psychologist. To
2002). Most tests were standardised according to register for independent practice, candidates
white middle class norms and lacked cultural must be registered with the Professional Board
appropriateness for the majority of South for Psychology as a psychometrist for at least
Africans. However, these tests were still used for three years. They can practice independently or
the psychological diagnosis, classification and work in an organisation.
institutionalisation of many black people. Hence, In keeping with the International
the Professional Board for Psychology has Guidelines for Test-use (Training and
encouraged test developers to design new tests Examination Guideline for Psychometrists in
that are culturally fair for the diverse cultures in the Categories Supervised Practice and
the country, since the Board identifies psycho- Independent Practice, 2003, pp.3–9) psychome-
logical assessment as one of the core trists need to demonstrate the following core
competencies for psychologists. In addition, the and derived competencies: have adequate
Board requires psychologists to have ‘specialised knowledge and understanding of psychomet-
screening requiring in-depth interpretation of rics, testing and assessment, which informs
psychological dynamics and dysfunction and underpins the process of testing; use tests
including the use of approved assessment instru- in a professional and ethical manner by
ments’ (Professional Practice Framework, 2003, following good testing practices; have appro-

Counselling Psychology Review, Vol. 19, No. 4, November 2004 27


priate contextual knowledge and skills; have participants indicated that high-level training
instrumental knowledge and skills; have in psychological assessment ‘is crucial in the
appropriate communication and interpersonal training of South African psychologists since
skills; have contingency management skills, professional assessment is the defining legal charac-
and have basic practice management and teristic differentiating psychologists from other
referral skills. therapeutic professionals’. Others noted,
I have highlighted the requirements for ‘Counselling psychologists need psychometrics to
registering as a psychometrist, as well as the assist with assessment, therapy planning and inter-
competencies that s/he needs to have, in order vention as well as in the measurement of outcomes
to emphasise the importance placed on psycho- of evidence-based treatment’. Psychometrics
logical assessment within the South African could be used to ‘enhance the counselling process
context. Most counselling psychologists seem by providing a client and therapist with information
to have a positive attitude towards the registra- about the client from a more scientific perspective’.
tion of psychometrists. However, some have According to Foxcroft and Roodt (2001, p.3),
reservations about the independent registra- this guides psychologists in making ‘informed
tion, especially when it relates to marketing and appropriate decisions about the func-
and monetary issues, since it does take away tioning of their clients’.
potential clients and income from the regis- Several participants pointed out ‘the results
tered psychologists. Nonetheless, I believe that of psychometric tools, especially in the South African
it is essential that we do have psychometrists context, cannot be shared with a client without good
since they would help to relieve the backlog, counselling skills. These counselling skills help
especially in the schools. Also, we should see professionals to provide feedback that integrates
psychometrists as playing a supportive role to collateral information with the psychometric results
counselling psychologists. Most psychologists to contextualise the results properly for a client’.
do not have adequate time to conduct psycho- The only disadvantage of psychometrics in
logical assessments that could help them with counselling psychology that was noted by
their interventions with clients, and this could participants was the tendency of some practi-
be easily done by the psychometrist. This also tioners to use tests that are not culturally fair for
enables psychologists to focus on the tests that most South Africans. I concur with all of the
psychometrists are not allowed to administer, above but I must point out that it is essential
for example the TAT, CAT and MMPI-2. that psychometrics should be seen as a tool for
I believe that psychometrics is essential in the collecting data on clients that adds to the infor-
training of counselling psychologists, albeit there mation pool. This would prevent the danger of
should be a shift from working within a medical merely identifying and classifying individuals
model, where problems, needs and deficiencies with some form of psychological disorder, as
are accentuated (Eloff & Ebersohn, 2002; Lockett, used to be the practice in South Africa.
2000; Sharpe & Greany, 2000). The focus should
be on the client’s strengths, resources, capacities Conclusion
and assets (Lubbe & Eloff, 2003). Most South African universities have restruc-
tured the training of counselling psychologists
Contradiction between to suit the needs of the South African context.
counselling psychology and Although psychometrics is an important
psychometrics component of the training, it should be viewed
Most of the participants see no contradiction from an ecosystemic perspective that enables
between counselling psychology and psycho- counselling psychologists to assess their clients
metrics. In fact, many of them see it as in multiple settings. There should be a shift
complementary to each other: ‘The question from using only norm referenced testing to
should not read as to whether they are contra- criterion-based assessments that are dynamic
dictory, but rather to what extent they are able to and developmental in nature. This, I believe,
complement one another. To divorce their functions would assist in focusing on the strengths and
and set them as dichotomous is problematic’. Some assets of clients, which in itself is therapeutic.

28 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Furthermore, if tests were culturally appro- Foxcroft, C. & Roodt, G. (2001). An introduction
priate, a more positive attitude towards to psychological assessment in the South
psychological assessments would develop. African context. South Africa: Oxford
Tests should also be seen as instruments in University Press.
collecting information on clients that would Guba, E.G. (1981). Criteria for assessing the
help in determining psychotherapeutic inter- trustworthiness of naturalistic inquiries.
ventions that would help them reach their Educational Resources Information Center
goals in life. This forces a shift from diagnosis Annual Review Paper, 29, 75–91.
and classification of psychological problems to Hammersley, M. & Atkinson, P. (1983).
recognising the potential within clients to Ethnography: Principles and practice.
manage their own change in life. New York: Tavistock.
Although the findings in this study indicate Krefting, L. (1990). Rigor in qualitative research:
that psychometrics should be seen as comple- The assessment of trustworthiness. The
mentary to counselling psychology rather than American Journal of Occupational Therapy,
contradictory, there is nevertheless a need for 45(3), 214–222.
further research. The research questions should Lincoln, Y.S. & Guba, E.A. (1985). Naturalistic
be extended to lecturers, trainee psychologists inquiry. Beverly Hills, CA: Sage.
and registered counselling psychologists. Lockett, A. (2000). A contextual orientation to
Further exploration with counselling psycholo- assessment. In S. Wolfendale, Special needs
gists working in different contexts, such as in the early years: Snapshots of practice
non-governmental organisations (NGOs), (pp.178–205). London: Routledge Falmer.
government departments, private companies, Lubbe, C. & Eloff, I. (2003). The asset-based
communities and those in private practice, approach in educational psychology.
would also add value to the findings. In this Symposium presented at the
way one would be able to determine the role PsySSA Conference, Johannesburg,
that psychometrics play in different contexts. South Africa, September.
There is a need for further research in deter- Marshall, C. & Rossman, G. (1989). Designing
mining the actual use of psychological qualitative research. Newbury Park: Sage.
assessment in psychotherapeutic interventions Merriam, S.B. (1998). Qualitative research and
with clients. This study concludes that coun- case study applications in education.
selling psychologists need more skills, San Francisco: Jossey-Bass Publishers.
especially in cross-cultural counselling, collec- Mouton, J. & Marais, H.C. (1991). Basic
tive practice, preventative work and action concepts in the methodology of the social
research to be more effective in their work. sciences. Pretoria: Human Sciences
Also, it points out that psychometrics is essen- Research Council.
tial in the training of counselling psychologists Pillay, J. (2003). Community psychology is all
since it provides one with more information on theory and no practice: Training
clients that may be useful for their positive educational psychologists in community
growth in psychotherapy. practice within the South African context.
South African Journal of Psychology, 33(4),
References 261–268.
Coe, D.E. (1991). Levels of ethnographic Pretorius-Heuchert, J.W. & Ahmed, R. (2001).
inquiry. Qualitative Studies in Education, Community psychology: Past, present,
4(4), 313–331. and future. In M. Seedat, N. Duncan &
Denosa (1998). Nursing News, 22(7). S. Lazarus (Cons. Eds.), Community
Denzin, N.K. (1978). Sociological methods. psychology: Theory, method and practice
New York: McGraw-Hill. (pp.17–33). New York: Oxford University
Eloff, I. & Ebersohn, L. (2002). The Press.
implications of the asset-based approach Professional Board for Psychology (2002).
for early intervention. Perspectives in Ethical code of professional conduct. Health
Education, 19(3), 147–157. Professional Council of South Africa.

Counselling Psychology Review, Vol. 19, No. 4, November 2004 29


Professional Board for Psychology. (2002). Smith, M.L. (1987). Publishing qualitative
Policy on the classification of psychometric research. American Educational Research
measuring devices, instruments, methods and Journal, 24(2),173–183.
techniques. Health Professional Council of Zaharlick, A. (1992). Ethnography in
South Africa. anthropology and its value for education.
Professional Board for Psychology. (2003). Theory into Practice, 31(2), 118–123.
Professional practice framework. Health
Professional Council of South Africa. Correspondence
Professional Board for Psychology. (2003). Jace Pillay
Training and examination guidelines for Department of Educational Sciences,
psychometrists in the categories supervised Rand Afrikaans University,
practice and independent practice. Health P.O.Box 524, Auckland Park, 2006,
Professional Council of South Africa. South Africa.
Sharpe, P.A. & Greany, M.L. (2000) Assets- E-mail: jpi@edcur.rau.ac.za
orientated community assessment. Public
Health Reports, 115(2/3), 205–214.
Sherman, R.R. & Webb, R.B. (1988). Qualitative
research in education: Focus and methods.
London: Falmer Press.

30 Counselling Psychology Review, Vol. 19, No. 4, November 2004


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Counselling Psychology Review, Vol. 19, No. 4, November 2004 31


The use of psychological
tests and measurements
by psychologists in the
role of a counsellor in
Greece
Sofia Triliva, University of Crete &
Anastassios Stalikas, Panteion University of
Social and Political Sciences.
The purpose of this article is to present the results of the survey we have conducted on the use of psycho-
logical tests, assessments and measurements in Greek psychologists in the role of a counsellor. The questions
we have addressed are: (1) Which tests and measurements are used? (2) How useful do professionals consider
these tests? And, (3) what are the reasons for using these instruments? The findings of the survey are
discussed within the context of the cultural conditions – both ‘internal and external’ – to psychology as a
discipline that impact upon the use of psychological measurements.

Greek psychologists’ use of tests political and financial support for education at all
and measurements in their levels as well as for test development and use;
counselling practice prevailing social problems that may be addressed by
T IS WELL documented by research that test use; and one’s national language.’ (p.158)

I certain characteristics of the culture and the


policies of the institutions in which psycho-
logical services are offered (counselling,
We refer to these conditions external to
psychology as the ‘cultural and sociopolitical
context’.
therapy, rehabilitation, etc.) influence and Oakland (2004) describes the conditions
impact upon the philosophical underpinnings, internal to psychology which affect test use as
practices, and orientations of the measurement, including professional standards and guide-
evaluation, and testing enterprise (Archer, lines that address issues relevant to test
Maruish, Imhof & Piortrowski, 1991; Cashel, development and use, the availability of tests,
2002; Camara, Nathan & Puente, 2000; measures, and information concerning their
Goldman, 1971; Hambleton & Okland, 2004; use, professional development and preparation
Oakland, 2004). for the use of tests, and attitudes held by
Oakland (2004) aptly identifies two sepa- professionals and professional associations
rate set of conditions that affect the application regarding testing. We will name this influence
of testing; conditions external to psychology the ‘professional context’.
and conditions internal to psychology. He
defines external conditions as: ‘Conditions The cultural and sociopolitical
external to psychology include the nature of a context of Greece
country’s social, political, religious, industrial, Oakland (2004) delineates the various social
economic conditions; attitudes and values toward and economic changes during the Industrial
science, technology, and individual differences; Revolution and how they impacted upon

32 Counselling Psychology Review, Vol. 19, No. 4, November 2004


testing practices. The massive migrations of These two criteria are based upon different
people from rural to urban centres and the philosophical positions that lead to differences
rising needs of a highly educated population in the usage and application of tests. The first
allowed for the emergence of assessment criterion focuses on differences between indi-
methods to meet these needs. The group viduals and the measurement and evaluation of
testing practices that were put into effect even- these differences are for the purpose of finding
tually highlighted the needs of special the best possible place for each person among
populations. Greece, however, did not change other individuals in school, at work, or within
into a major industrial nation (its economy is the social system at large. The emphasis is on
still structured on a small-business and family- formulating an understanding of the indi-
farming foundation) and the family is still vidual’s cognitive, personality, and interest
today a self-contained social and economic profiles and on estimating how their profile will
system that relies on its members for meeting help them fit and feel successful in placement
many essential needs. Schooling and educa- and settings available. The person’s constella-
tion has a high ‘value’ that permeates the tion of potential, abilities, interests, and skills
Greek culture, yet differences in academic apti- are viewed as causes rather than results; the
tudes and achievement and assessing for such person’s profile is whom he or she is.
differences amongst individuals has not come The second criterion focuses on the effects
about. The focus has been primarily on the of the system or the environment on people.
effects of different schooling programs or The implication for practice is that testing is
curricula and on their modifications and revi- used to examine systemic change so that the
sions. As a result, the focus has not been on group as a whole will develop and change effi-
individual differences and special program- ciently and effectively. The testing outcomes
ming has been slow to come (for example, are viewed as results of particular systemic,
Child Study Teams for the evaluation of ecological or environmental conditions. This
children with learning problems were first approach is not interested in differences
introduced two years ago and the University between people but it seeks ‘treatments’ which
Entrance Examination System dos not repre- are effective in increasing the highest average
sent a standardised system of assessment of performance level. For example, which kind of
academic aptitude). programming will aid the individual in
Oakland (2004) also points to the influence learning? The experiences of different kinds of
that political, social, and, economic supports students (people) are not salient in this
have for the development and the usage of approach and the emphasis is on removing or
tests and measurements. Private companies preventing the ill-effects of environmental
have a limited interest in developing Greek deprivation (Goldman, 1971). When the later
versions of tests, given their limited financial societal and systemic conditions prevail,
market. In addition, funding for developing Oakland (2004) has found that there are fewer
tests and measurement devices or the founding tests developed and used.
of testing corporations has never been avail- These fundamental philosophical differ-
able by the Ministry of Education adding to the ences lead to other socio-cultural differences
difficulties in developing and using tests. There which impact upon testing and measurement
has not been a comprehensive and systematic and evaluation practices. According to
system for research funding or for developing Oakland (2004) in societies and cultures where
a research or a ‘test development’ ethos. resources are used or divided on the basis of
Moreover, this cultural and sociopolitical meritocracy instead of egalitarianism there is
context impacts on the manner with which less use and development of tests. In Greece
psychologists use tests (Goldman, 1971). egalitarian customs are more apparent in
Usually testing is based upon one of two hiring, selection, and evaluation. For example,
criteria; either, ‘How will testing help my client up until very recently, educators seeking
to choose?’, or ‘How will testing help the employment were placed on an ‘employment
agency or the institution to change? waiting list’ and assessment and evaluation

Counselling Psychology Review, Vol. 19, No. 4, November 2004 33


criteria were not used for hiring. These prac- In Greece, there has been no survey
tices are indicative of a prevalent belief that conducted to identify what types of tests are
tests can be used unjustly or oppressively. being used in what settings and for what
purposes. It is only lately (Stalikas, Triliva &
The professional context for test Roussi, 2002) that a compilation of psycho-
use in Greece logical tests, available in the Greek language
Psychology is a newly-established profession was completed.
in Greece. The first Department of Psychology The present study was designed to examine
at the University level was founded in 1987 the test usage in Greece. We are primarily
and the first licenses for professional practice concerned with the ways in which professional
were issued in the mid 90s. License is issued to psychologists use tests in their counselling
all holders of a Bachelor degree, a four-year practice.
undergraduate degree in psychology. There is
no specialisation into fields such as Method
Counselling, Clinical, Developmental, etc. Sample
Students take over 45 courses in various subject Our sample was comprised by two different
areas of psychology and complete a short subgroups. The first (N=150) represented
three- to four-week applied practicum. In the psychologists working in private practice. Our
last seven years there has been a surge of sample included practitioners from five major
several graduate programmes in Psychology, geographical areas of Greece and their major
specialising in School, Clinical, Health, cities. Namely, Attica – Athens, Macedonia –
Counselling and Guidance, Organisational, Thessaloniki, Peloponissos – Patra, Crete –
and Cognitive Psychology, a result of a special Hania and Rethymon, and Epirus – Ioannina.
funding project by the European Union for the The second subgroup represented 86 public
development of Graduate Studies. institutions where the majority of public
Even though Psychology is a relatively psychological services in Greece are offered.
young discipline in Greece and the overall The number of psychologists working in each
population of psychologists is relatively small, of these institutions varies from a minimum of
there are two major psychological associations one to a maximum of 12, with an average of
that represent psychologists: the Hellenic four psychologists in each institution.
Psychological Association (membership in this
society requires a doctoral degree in psychology Instruments
and it is a society for academics- something We used one questionnaire containing the
similar to the British Psychological Association), following three questions:
and the Association of Greek Psychologists 1. Which psychometric instruments, tests, and
(AGP, the first professional psychological associ- questionnaires do you use in your practice
ation in Greece). Apart from the AGP which (or institution)?
developed Ethical Principles and Code of Conduct 2. For what purposes do you use each test?
(1997) there have been no developments of stan- 3. How useful do you find these tests or
dards for developing, and using of tests and measures?
measurements in professional. Moreover, The first question was an open–ended.
training in test development, administration, Question three was answered on a five-point
and interpretation is not linked to licensing Likert scale (1=not useful at all, 5=essential).
criteria. Hence, the conditions internal to the The second question had a multiple choice
profession are not those that would bolster the format where the participants could choose as
development of testing initiatives and ethos in many as applicable of the following six cate-
Greece. The profession is in an early stage in its gories: (1) diagnosis; (2) therapy planning; (3)
development, with minimum locally supported research and statistics; (4) follow-up; (5)
and enforced standards of professional practice disability appraisal for disability compensa-
or standards for educational and psychological tion; and (6) psychological evaluation to obtain
testing, and with few locally developed tests. support services. Question three was answered

34 Counselling Psychology Review, Vol. 19, No. 4, November 2004


on a five-point Likert scale (1= not useful at all, the diagnostic phase and as an aid to therapy.
5=essential). The later application was of mostly of projec-
tive measures and they were used very
Procedure creatively. One of the projective measures used
Using the telephone book, professional associa- has been developed locally it is Chatira’s
tion membership lists that were made available Projective Technique (Chatira, 1996). It consists
to us, and professional contacts we conducted a of a set of 10 cards that display scenes from
telephone and e-mail survey of psychologists hospital, family, and school settings from the
working in private practice. A research asso- broader environment of children who are
ciate called or sent them an e-mail and facing major medical illness. The seriously ill
requested their participation to the survey. child is asked during the counselling process to
In order to obtain the list of the major narrate a story for each one of the cards. The
public providers of psychological services in narrative is explored and used to develop an
Greece, we used the handbook, A Guide to understanding of the child’s knowledge
Psychological Services in Greece (Madianos & regarding the seriousness of their illness; their
Stephanis, 1997), published under the auspices worries, fears, and insecurities regarding the
of the Hellenic Ministry of Health. We outcomes of their illness; and how they view
contacted by telephone 85 such institutions their body and life in general. The child or the
which represent more that 75 per cent of the counsellor may use these stories as therapy
overall public psychological services offered. progresses with a focus of re-scripting the orig-
Once more, a research associate called them – inal narrative or developing new and more
or sent them an e-mail – and requested their in-depth constructions. This particular instru-
participation to the survey. The average time of ment was used in counselling not only in
the phone interviews was 10 minutes. private practice but also in two of the major
hospitals that were contacted.
Results Within the second subgroup 66 of the 85
Within the first sub-group of psychologists in institutions contacted responded to the survey.
private practice (N=150) only seven (less than Table 1 shows the types of institutions making
one per cent) reported that they use psycho- up the Greek sample.
logical tests. All of the psychologists reported Here we should note that while the replies
using tests occasionally in their practice, and have been codified as ‘Institution’ and the total
that they used projective measures (projective appears to be 66, it represents more than 250
drawings, Thematic Apperception Test, and psychologists working in these institutions.
Children’s Apperception Test) for the purpose The respondents’ answers to our first survey
of informing the counselling process during question are presented in Figure 1.

Table 1: Types of institutions comprising the sample.

Type of institution Frequency


Community Mental Health Centre 18
Community Rehabilitation Psychiatric Day Clinic 7
Drug Abuse Rehabilitation Centre 6
Mental Health Services: Prefecture-organised 7
Child and Adolescent Services (including Ministry of Education –
11
Child Study Teams and Special Schools)
General and Psychiatric Hospital 17
Total 66

Counselling Psychology Review, Vol. 19, No. 4, November 2004 35


Figure 1: Psychometric instruments most frequently used (five per cent or more)
by 66 Greek institutions.

As Figure 1 indicates the most common child and adolescent service provision are
tests used in Greece are the Wechsler comprised of questions of learning difficulties,
Intelligence Scales, the MMPI and several physical impairment, mental difficulties, and
projective personality tests. It is also worth behavioural and adjustment problems. It is
noting the complete absence of usage of important to note that most of the testing
achievement tests, and the presence of two requests are related to applications for health
inventories for the assessment of depression insurance compensation (e.g. due to learning
(BDI and Hamilton). disability, mental handicaps, etc.) or for
In terms of the purposes of testing the obtaining special services. The evaluation and
results indicated that diagnosis is the most diagnosis of the client function as a certification
usual reason for psychological testing across for special compensation. It is only psycho-
different settings, followed by follow-up logists working as providers of mental health
purposes. The diagnostic questions they services within the ‘public sector’ (agencies
address originate from psychiatrists, educators, that are government sanctioned or approved
parents, or other community providers of for providing such evaluative information)
mental health services. Diagnostic questions in who can conduct such evaluations. In the adult

36 Counselling Psychology Review, Vol. 19, No. 4, November 2004


services sector the referral questions mostly ‘lack of achievement motivation and school
address diagnosis of psychiatric syndromes failure.’ Testing was initially used to diagnose
and the evaluation of psychosocial and psychi- possible learning problems and then to aid in
atric problems. the therapy process. The parents and the
Additionally, the results indicate that the adolescent were asked to guess what the
setting in which testing is conducted influences learning profile of their child was, her strengths
the purposes for which it is conducted. For and weaknesses, and to explain their under-
example, in community mental health services standings to each other in light of the
centres testing is used mostly for diagnosis (82 difficulties they were encountering.
per cent) and appraisal of disability compensa- Table 2 shows the percentage of respon-
tion (41 per cent), while in drug abuse dents indicating each purpose according to
rehabilitation centres it is used predominantly type of institution.
for diagnosis (100 per cent), therapy planning In terms of usefulness of the tests applied,
(100 per cent) and follow-up (67 per cent). In (see Table 3) the respondents indicated a range
the Community Mental Health Centres one of of usefulness within the useful and very useful
the counselling services offered is family or range. It is also worth noting that Child and
systemic interventions. In these settings the Adolescent Medical Centres and Community
family counsellors often used testing in the Rehabilitation Psychiatric programmes eval-
therapeutic process. That is the counsellor used uate the usage of tests as more essential (3.7
the outcomes to stimulate family discussion, to and 4.2 respectively) compared to Prefecture
underline how well the members of the family Mental Health Services and General
know each other, and to aid the family in devel- Psychiatric Hospitals (2.4 and 2.9 respectively).
oping new modes of understanding or This may be due to the fact that they use the
interpreting information. A case example is measures to complete assessments and evalua-
that of an adolescent girl who had attempted tions that certify learning problems, disability,
suicide and whose family sought help at the or handicaps for individuals who are
mental health centre. One of the major requesting services or compensation from the
complaints of the parents was their daughters Ministries of Education or Health and Welfare).

Table 2: Per cent distribution of reasons for using psychometric instruments according to
type of institution*.
Type of institution (N) Reason for using psychometric instruments
Diagnosis Therapy Research Follow-up Disability Psychological
planning and statistics compensation evaluation
for services

Community mental
82% 5% 6% 29% 41% 24%
health centres (18)
Comm. rehabilitation
86% 0% 14% 43% 0% 0%
psychiatric day clinics (7)
Drug abuse
100% 100% 50% 67% 0% 33%
rehabilitation centre (6)
Mental health services
83% 0% 0% 50% 17% 33%
(prefecture) (7)
Child/adolescent
100% 40% 0% 40% 10% 10%
medical centres (11)
General/psychiatric
88% 12% 0% 29% 29% 29%
hospitals (17)

*Most respondents provided more than one reason, thus row totals do not sum to 100%.

Counselling Psychology Review, Vol. 19, No. 4, November 2004 37


Table 3: Average rating of usefulness by 66 institutions according to type of institution.

Type of institution (N) Average rating of


usefulness
Community Mental Health Centre (18) 3.5
Community Rehabilitation Psychiatric Day Clinic (7) 4.2
Drug Abuse Rehabilitation Centre (6) 3.2
Mental Health Services: Prefecture-organised (7) 2.4
Child and Adolescent Services (including Ministry of Education –
3.7
Child Study Teams and Special Schools) (11)
General and Psychiatric Hospital (17) 2.9

In the Community Mental Health Centres, been completed. Similarly, while the MMPI is
Child and Adolescent Medical Centres, and the used widely, and it has been standardised for
Day Clinics where testing results are used in the Greek population, the standardisation of
the counselling process the ratings of useful- the MMPI- II has only recently begun. The only
ness are higher. test, which is widely used, and has been devel-
oped for the Greek population is the Athina
Discussion Test, a test that assesses learning processes and
The results obtained seem to be somewhat difficulties.
different from those in other surveys in other In terms of purposes for test use, the data
countries. The international surveys of test suggest that tests are used in an unsystematic
usage indicate that measures of intelligence manner and mostly for diagnoses purposes.
personality and achievement comprise the 39 These findings do follow the general interna-
per cent, 24 per cent, and 10 per cent respec- tional trends but in comparison to the results of
tively (Oakland & Hu, 1993; Oakland, 2004). other surveys, we can identify less usage, less
Our data indicate – on the average – higher systematic usage and lower degrees of satisfac-
proportions of intelligence and personality tion with the application of testing practices.
testing that is comprised of 48 per cent and 39 The finding that less than one per cent of
per cent of test usage. The one major difference private practitioners use tests is indicative of
being achievement tests which are not used at the overall state of testing in Greece. It seems
all in Greece. This is on the one hand expected that testing has not become part of the identity
since no achievement tests have been standard- of professional psychology or, more specifi-
ised in the Greek language, yet it is also cally, of psychologists in the counsellor role. In
somewhat surprising given the educational addition, the data indicate that testing is
needs and the rapid changes in the Greek limited to applications for social benefits or
educational system. It is possible that the more specialised services and it does not represent a
idiographic testing procedures are more valued method that Greek professional psychologists
as compared to the nomothetic ones and this use readily in their practice. The finding that
can be understood considering the socio- testing is almost exclusively used for very
cultural conditions which affect testing particular purposes – official demands for
practices in Greece. Another interesting obser- compensation and specialised services – it is
vation is that even though the Wechsler Adult indicative of the role that testing has acquired
Intelligence Scale has not been standardised in in Greece.
a Greek population it is broadly used with In summary, the results our survey indi-
unofficial and anecdotal translations and item cated that there is some development of tests in
substitutions. While the standardisation Greece, yet that there is no systematic develop-
process has started for the WAIS-III, the trans- ment of tests. Some tests are used without
lation and standardisation of the WISC-III has proper standardisation, some are old (e.g.

38 Counselling Psychology Review, Vol. 19, No. 4, November 2004


MMPI) and some are in the development Chatira, P.D. (1996). L’investigation
process. The results also indicate that testing is psychologique a travers d’une épreuve
related to particular requests, usually spécifique. Athens : AB Publishers.
involving some of certification of a disability or Goldman, L. (1971). Using tests in counselling.
the acquisition of special status or services. Pacific Palisades, CA: Goodyear
This picture seems to be parsimoniously Publishing Co.
explained by the Oakland (2004) model. It Hambleton, R.K. & Oakland, T. (2004).
seems that as the conditions within and outside Advances, issues, and research in testing
psychology change, the attitude, usage and practices around the world. Applied
symbolisation of the testing process evolves. Psychology: An International Review, 53(2),
Further research examining the way that coun- 155–156.
selling psychologists view the testing Hu, S. & Oakland, T. (1991). Global and
enterprise will add to our understanding of the regional perspectives on testing children
manner that testing is applied in Greece and and youth: An international survey.
may provide suggestions for change. International Journal of Psychology, 26(3),
329–344.
Madianos, M.G. & Stephanis, K.N. (1997).
References A guide to psychological services in Greece.
Archer, R.P., Maruish, M., Imhof, E.A. & Athens: Ministry of Health and Welfare.
Piotrowski, C. (1991). Psychological usage Oakland, T. (2004). Use of psychological and
with adolescent clients: 1990 survey educational tests internationally. Applied
findings. Professional Psychology: Research Psychology: An International Review, 53(2),
and Practice, 22, 247–252. 157–172.
Archer, R.P. & Newsom, C.R. (2000). Oakland, T. & Hu, S. (1993). International
Psychological test usage with adolescents perspectives on tests used with children
clients: Survey update. Assessement, 7, and youth. Journal of School Psychology, 31,
227–235. 501–517.
Association of Greek Psychologists (1997). Stalikas, A., Triliva, S. & Roussi, P. (2002).
Ethical principles and code of conduct for Psychometric instruments in Greece. Athens:
psychologists in Greece and Europe. Athens. Ellinika Grammata.
Camara, W.J., Nathan, J.S. & Puente, A.E.
(2000). Psychological test usage: Correspondence
Implications in professional psychology. Sofia Triliva
Professional Psychology: Research and Department of Psychology,
Practice, 31, 141–154. University of Crete,
Cashel, M.L. (2002). Child and adolescent University Campus,
psychological assessment: Current clinical 74 100 Rethymnon,
practices and the impact of managed care. Crete,
Professional Psychology: Research and Greece.
Practice, 33, 446–453.

Counselling Psychology Review, Vol. 19, No. 4, November 2004 39


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40 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Hard science in a soft
world (a personal view)
Bruce Grimley, Coaching Psychology Forum.
Psychometrics: Creating the box remains the project of a PhD student, or one
psychology is as an with equal curiosity in a distant past. However

M
Y BACKGROUND IN
independent psychologist who set many papers are written demonstrating a host
up a company nine years ago. It was of reliabilities and validities during the interim,
important for me to obtain Chartership for the the fact remains a psychometric is only one way
simple reason I saw the whole industry of in which we carve up the sensory world with
counselling, coaching and psychotherapy as a abstract words creating in many cases a self
bit of a minefield and I wished to obtain a sense fulfilling prophesy, and circular reasoning. One
of having a high quality professional identity. of the most useful properties of a psychometric
I find after working for these nine years as a is to assist a client to think accurately within a
psychologist (the last 18 months as a chartered box to allow them at a later time to exist outside
occupational psychologist), that there is still of the box, having a greater control over how
quite a bit of ambiguity concerning the differ- they think, feel and behave in a variety of
ences. For me I choose to simply call it contexts. This is the main link as I see it between
one-to-one work. Whether my client comes coaching/counselling and psychometrics.
from a clinical population and has a DSM-IV- Careful selection of the appropriate psychome-
TR appendage or not, the way in which I find tric creates a way of carving up the world with
myself working is similar, I choose to simply words in a way which is meaningful for the
see in front of me a human who operates client. This provides an opportunity for the
according to the principles of psychology. client to experience the fact that their reality is
I could imagine the use of psychometrics in only one of many permutations, represented by
coaching/counselling is determined as much their profile. This realisation allows them to
by the personality type of the administrator as then make choices as to whether that reality is
by anything else. With Level A (BPS accredited one that will assist them in moving towards
training in basic principles of psychometrics their goal when one works in a solution focused
and ability testing) and Level B (BPS accredited context. Because the psychometric is also
training in personality testing) left in the dust feeding back to the client their own reality, use
many moons ago, I have found my idealistic of a psychometric quite early on in an interven-
undergrad days of believing it is only a matter tion is an excellent way of establishing rapport
of time before the science of psychology pins and a strong therapeutic alliance. This would be
down the fundamental variables creating the especially relevant given that Wampold (as
human condition waning. After many years of cited in Jay Lynn & Hallquist, 2004) believed
being in the grip of my inferior types namely such an alliance ‘accounts for the largest
Sensing and Thinking, I find myself naturally proportion of systematic variance in
relaxing back into my more natural type of psychotherapy outcome.’
Intuiting and Feeling. As you might guess the
box in which I am currently musing is that of Discussion documents
Myers Brigg Type Indicator. (MBTI). When in With my coaching hat on I refer to psycho-
this mode, I find psychometrics in coaching metrics as ‘discussion documents’. They
offer themselves to me as a type of portal, provide me with an entry point into the client’s
whereby I can assist my client to understand world. Even though the words they have
and appreciate where they lie in the vast sea of responded to are not their words, the internal
tested humanity. However, this portal always variations provide a unique imprint of who

Counselling Psychology Review, Vol. 19, No. 4, November 2004 41


this person is, and an opportunity for this psychometrics during discussion can assist the
person to explain that variation in their own client accept certain present ‘truths’, leading to
words. The psychometric, therefore, is not the a greater acuity of where they are now in rela-
end point, but the beginning point, the point at tion to their defined outcome of where they
which a rapport is established and a powerful wish to be in the future.
dynamic created. I have found in coaching how During discussion, psychometrics can also
this dynamic is managed as the crucial factor assist in flexibility as well. People often
determining a successful outcome for the become stuck because they process informa-
client. I have also found in my personal devel- tion and act upon it in an inflexible manner,
opment and journey, just as when giving even when feedback demonstrates to them
presentations, PowerPoint slides or flip charts such internal and external behaviour is not
can be a barrier to effective communication, effective in moving them towards their goal.
and something to hide behind if all is not well, Psychometrics such as Kolb’s learning cycle
so too in individual work, psychometrics can and Sylvia Downs learning block question-
be a professional prop, and a bale out strategy naire, in the hands of a skilled coach can assist
if the dynamic created between coach and in providing the client with a new way of expe-
client is not effective. I believe as psychologists riencing how to learn. Kolb’s learning cycle can
even though we work in a scientific way, help the client understand whether or not they
because of our subject matter the necessity to naturally learn more through reflection or
work as an artist as well is undeniable. active participation, through a theoretical
However, unlike artists, the creation of a well- approach or an approach which requires more
defined dependent variable against which to concrete thinking involving experience.
evaluate the independent variable of a Successful learning it is suggested involves
coaching intervention is essential. using a mix and match of all of these
During discussion over this document approaches. Likewise Sylvia Downs’ learning
what the psychometric often does is bring the block questionnaire can help a client under-
client back to an undeniable reality; they stand whether or not they have blind spots in
responded to certain important and relevant their learning. The four dimensions elicit
questions in a particular way, for whatever whether there is a difficulty in learning from
reason, and the way in which they have others, anxieties about learning, difficulties
answered differentiates them from others who with concentration, or a deficit of basic
have taken the questionnaire. One popular learning skills. However, the emphasis in a
psychometric that measures personality is the good coaching intervention is not only to
16PF5. This has 16 factors. One of the factors, provide acuity, and outcome, but also to create
which is made up of 10 questions is that of flexibility, providing the client with a greater
‘Vigilance’. One of the items in this factor to range of options concerning their thought,
give you a taste of it is ‘I suspect that people affect and behaviour within the context of their
who seem friendly to me could be disloyal defined outcome. Without generating this flex-
behind my back.’ To say this item is often true ibility within the client they are left being very
for you is to incur a score of two compared aware that they are very different from what
with if you answered ‘hardly ever’ in which they want to be, or where they want to go, but
case you would score nothing. If, for instance, without the means to do anything about it.
I point out to a client that on the 16PF5 that What psychometrics cannot do is address the
their sten score is 10 on the factor of Vigilance, subtle skill and art the coach needs to bring
then it is pretty undeniable to a psychometri- their client to the realisation they can achieve
cian that their present preferred style of their outcome quite easily.
relating to others is suspicious, sceptical, and
wary. Silence of the Lambs
If one takes as a useful coaching paradigm One of the ways in which I relax and unwind
‘Outcome, Acuity, Flexibility’, (O’Connor & out of work is by watching films. I remember
Seymour, 1995) then it becomes clear how the time in the film Silence of the Lambs, when

42 Counselling Psychology Review, Vol. 19, No. 4, November 2004


agent Starling approached the menacing life along the dimension of their choice. As a
Dr Lecture with a wad of psychometrics. side note, of course, the opportunity to develop
‘Do you expect to dissect me with that blunt rapport with our ‘know it all’ is very much
instrument?’ he sneered, but took them increased if we know what we are talking
anyway because as we know he had his own about. If they are statistically minded to talk of
agenda. tests of maximum and typical performance,
As I come to the point of my professional ipsative and non-ipsative measures, range
life when it is appropriate to settle back into my restriction or standard error of measurement is
natural intuiting and feeling mode I find when actually quite useful. It is also one reason why
using psychometrics in coaching the issue of someone administering psychometrics should
transference is quite central. I remember using be qualified to at least Level A if they are going
Beck’s triad of depression, anxiety and help- to use psychometrics in their professional life.
lessness questionnaires to act as a dependent Just in case there are some readers who are
variable in evaluating my coaching interven- beginning to think I have just come out of the
tion for a client who had suffered temporal Lord of the Rings film set, or maybe The Final
lobe damage and had been referred to me by a Fantasy, I will explicate what I mean by
health care organisation. After answering one ‘connect’.
set of questionnaires and handing them to me, I simply mean to be able to create within
this client must have caught me scanning her the coach’s mind a working model of the client
response set, ‘Are they OK?’ she inquisitively so the coach can predict accurately what the
asked. The experience helps highlight the fact client will say and how the client will feel in
our clients will have a very different way of answer to questions and other external stimuli.
relating to psychometrics and psychometri- To then at one level associate into that model
cians, ranging from a sneering know it all, to when relating to the client, whilst at a higher
the obedient client who actually thinks it is you cognitive level being able to act as a coach in
who knows it all. To administer the psycho- that dynamic.
metric in the standard deadpan fashion as
some say we should, to ensure standardisation Rapport and change
across clients and, therefore, reliability of Piaget came to the conclusion after his three
response set, is something I no longer do in a mountains experiments that children under the
coaching intervention. I recognise there is an age of around eight could not de-centre. They
element of transference in the person who is could not pick out the abstract representation
‘being tested’ and there is emotional baggage seen by another. However, when care was
which goes back quite possibly to pre-11+ days. taken to, in a Vygotsky way, keep within the
Without understanding the nature of their rela- zone of proximal development, Martin Hughes
tionship to having psychometrics administered came up with quite different findings. By estab-
to them it becomes increasingly unlikely the lishing a rapport with his participants by
coach will be able to use the instrument in the ensuring they fully understood, children of
way I believe it is most useful in a coaching eight and under, literally became more intelli-
intervention, that is in a way so that it acts as a gent over night. They were shown to be able to
portal into the client’s own world. Unless we de-centre quite easily in Hughes replications of
use our coaching skills to encourage our ‘naive’ Piaget’s experiments. (Donaldson, 1987). In the
client to relax and answer honestly, unless we same way we will find when working with a
use those same skills to get our ‘know it all’ on client who is a sten 10 on the vigilance dimen-
board, the opportunity to connect with the sion of the 16PF5, when we take care to
client not just at a cognitive level but also at an develop rapport, a very different person can
emotional level will be attenuated. Without this emerge. One who is trusting, believing and
connection the ensuing discussion will not friendly, one who has that capacity in abun-
develop in the client the full capability of being dance. Thus psychometrics in coaching help
self aware and opportunity to develop the the client understand not only where they
required flexibility to move forward with their stand in the sea of tested humanity, but also

Counselling Psychology Review, Vol. 19, No. 4, November 2004 43


help the client recognise they are only there References
because there is a primary or a secondary gain Jay Lynn, S. & Hallquist, M.N. (2004). Toward
to be obtained for them in that place. It helps a scientifically-based understanding of
them recognise they in fact have a capacity to Milton H. Erickson’s strategies and tactics:
be different and to feel different, and to experi- Hypnosis, response sets and common
ence their phenomenal world in a very factors in psychotherapy. Contemporary
different way should they choose to do so. This Hypnosis, 21(2), 63–78.
I suggest applies to the range of psychometrics O’Connor, J. & Seymour, J. (1995). Introducing
from personality, through ability, aptitude, and neuro-linguistic programming (Rev. ed.).
interest, to mood and intelligence. The reason London: Thorsons.
we often remain similar throughout our life, is Donaldson, M. (1987). Children’s minds.
possibly because if we are honest we find we London: Fontana Press.
inhabit the same environment throughout our
life. We warm towards people who are similar Correspondence
to us, we engage in task with which we are Bruce Grimley
familiar, we readily develop habits which ulti- Achieving Lives,
mately define who we are. We can in fact 185 Ramsey Road
change, however we choose not to. If who you St. Ives,
are at present floats your boat, and life is an Cambridgeshire PE17 4TZ.
exhilaration … cool. If that is not your experi- Tel: 01480 359108
ence pick out a psychometric and change your E-mail: Achieving-Lives.co.uk
life forever.

Summary
Psychometrics are constructs within which we
explain behaviour. Rather than being used in a
prescriptive way, when they can become self-
fulfilling prophesies, and seal clients into single
loop learning, they can more effectively be
used in an exploratory way to assist the client
create their own language to explain their
response set when norm referenced.
Psychometrics are a useful tool, but can never
replace the skill and art of being a good
coach/counsellor. They can usefully be
regarded as an entry point into the client’s
phenomenal world, creating an effective coun-
selling alliance, where the coach can then work
with the client to move towards and eventually
obtain agreed outcomes.

44 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Book
R ev i e w s
Handbook of Solution-Focused Therapy some other less helpful aspects which need to
Bill O’Connell & Stephen Palmer (Eds.) be mentioned.
Sage Publications; 2004. For example, the issue of motivation could
ISBN: 0-7619-6783-4 (Cloth); 0-7619-6784-2 (Pbk). have been clarified. The presumption that the
Cloth £60.00; Paperback £17.99. presence of a client in therapy is indicative of
their motivation is simplistic. In particular it
The French Dominican theologian Antonin provides the narcissist or borderline person-
Sertillanges wrote, ‘taking everything into ality client with the perfect grounds to blame
account only one solution becomes me – my their therapist for any failure, before moving
own.’ The message to practitioners in the on to seek out that non-existent ‘magic bullet’.
Handbook of Solution-Focused Therapy is just that; There is a difference between motivation and a
aim to help clients recognise their own solu- will to change. The former can be encouraged
tions. It sounds obvious to those of us coming in therapy; the latter is ultimately a matter of
from an Existential or Humanistic background; the client taking some responsibility.
however, the obvious is not necessarily easy to I was also struck by an example of one
put into practice. particular intervention. It demonstrated every-
I wore two hats whilst undertaking this thing I encourage students not to do. It was
review, those of a practitioner and a tutor. The overly long and complex. Surely effective inter-
following are a few observations. ventions are concise and should aim to give
The first thing to mention is the impressive clients space to reflect.
scope of the book, and how it reflects on SFT in Other fleeting references were made to
many varied contexts. Whilst chapters on issues which were never fully developed.
mental health, psychosis, etc., will be familiar Whilst I understand this lay outside the scope
to many, just as informative are the glimpses of this particular publication, I also feel more
given into social work, parenting issues and could have been done. For example, in the
working in higher education. I was struck by chapter on mental health, the notion of client
the clarity of each chapter, interestingly choice was raised. This issue is very much in
brought to life by case examples which attempt the news as politicians are falling over them-
to demonstrate the application of SFT. selves to convince us that NHS reforms will
Unfortunately, case examples were not present give choice to all. The notion of client empow-
in the chapters on mental health or psychosis, erment is a foreign concept for many who
and they are conspicuous by their absence. experience an increasingly one-eyed system
A good review of research is provided, which offers CBT to all-comers as a potential
something students should always be encour- cure-all. These debates I feel should, at the very
aged to study. However, from the perspective least, have been introduced.
of a tutor and with students in mind, there are

Counselling Psychology Review, Vol. 19, No. 4, November 2004 45


I also found myself surprised that a number Any future crisis will be faced without the
of contributors commented how SFT sessions depth of self-knowledge which can be reached
can feel more optimistic and enjoyable for the via a shared exploration. Whilst hinted at, this
practitioner. This seems a rather strange focus concept needed much fuller consideration if
(pardon the pun), which suggests the needs of students in particular are to appreciate the deli-
the practitioner are of equal importance. Good cate decision making process which is central
practitioners develop ways to look after them- to our work
selves even when the work is at its most That said, I was left feeling how the useful
difficult and yes, depressing. Often the real practical tips which run through this book
work is uncomfortable and can even feel could add to the therapists’ armoury, in as
thankless, but to stick with it brings its much as they help clients ‘live forwards’. The
rewards. I feel that whilst an experienced prac- case examples are littered with excellent use of
titioner will appreciate the point being made reflecting, summarising and paraphrasing.
about the ‘tone’ of sessions, the student reader They encourage practitioners to avoid asking
risks being left confused. for increasing amounts of concrete informa-
To remove ourselves from the discomfort of tion. Ways to use time between sessions,
therapy, risks losing sight of the often mean- something not emphasised enough in other
ingful messages within a client’s anxiety, models, are also offered. There was even a
depression, etc. To arrive at a solution is a good concise example of addressing suicidal
reasonable aim, but in itself does not constitute ideation. All of these helped produce a cogent
real change. Thus, the notion that what we argument for the use of SFT .
need ‘is a method of helping people go on, The book ends creatively whereby SFT
rather than a method of explanation’, as writes a letter 10 years hence reflecting on
suggested in Chapter 8, is as true as it is facile. itself. In this letter many aspects of bad therapy
It is rather like being asked to describe the which most of us would recognise are
night sky by painting the moon but leaving out addressed, whilst the strengths of SFT are
the stars. The viewer gets a general idea, but it considered. This captures for me the essential
has no context. Kierkegaard wrote, ‘It is point of this book, namely, that it is calling for
perfectly true, as philosophers say, that life good therapy. For those wanting to learn about
must be understood backwards. But they SFT, by all means read this book. For students
forget the other proposition, that it must be and practitioners who have little if any interest
lived forwards.’ I have always thought what a in SFT, I would say read this book anyway.
neat description of good therapy this is. As Forget the title and reflect instead on the
described in this book, SFT can undoubtedly general points made, for they capture much of
help people ‘live forwards’, but without under- what good therapy is about.
standing their lives backwards so to speak, the
context in which change takes place is lost. Andrew J. Smith

Counselling Adolescents: The Pro-Active withstanding, what was highlighted for me was
Approach how little developmental insight is provided by
Kathryn & David Geldard many models used in counselling psychology.
Sage Publications; June 2004. Ironically, therefore, it is the sense of there being
ISBN: 1-4129-0234-7 (Cloth); 1-4129-0235-5 (Pbk). a shortfall in theory which will remain for me an
Cloth £65.00; Paperback £18.99. enduring impression of this book.
However, by providing a rational for the
‘This book is not intended to be primarily a use of proactive approaches to counselling
theoretical treatise, but a practical guide for adolescents, this book succeeds in, not only,
counsellors who wish to work with adoles- offering practical ideas but also a philosophical
cents.’ This statement appears in the framework to support the integration of some
introductory paragraph to the book. This not therapeutic theories. It is primarily an intro-

46 Counselling Psychology Review, Vol. 19, No. 4, November 2004


ductory text, with clear, well organised sections are made clear. A proactive approach, it is
and headings. Information has been well argued requires skills, strategies and a quality
researched, and is clearly referenced to support of therapeutic relationship, which fits with the
further reading. adolescent’s own developmental needs. We are
The book is separated into four sections. also given a philosophical framework for this
Part 1 seeks to provide an understanding of the approach. I was struck not only by it’s eclectic
adolescent; Part 2 comprehensively explains nature, but also by how well it fitted with the
the notion of proactive counselling; Part 3 illus- issues discussed in Part 1. Here, existentialism,
trates specific strategies that can be used by the constructivism, Roger’s core conditions and
therapist; finally, Part 4 provides concrete even transactional analysis are thrown together
examples of the proactive approach through in a pyramid, which seemed to work surpris-
case studies. ingly well.
In Part 1, adolescence is presented as a There is also a description of the proactive
combination of challenges: biological, cogni- process. I was particularly intrigued, by the
tive, psychological, social, moral and spiritual. section on joining with the adolescent style of
‘Adolescents [we are told] frequently experi- communication. Again, this seemed to fit very
ence feelings of ridicule, humiliation and well with the ideas and philosophies presented
embarrassment and feel disgusted and in the book and struck me as a unique chal-
ashamed of themselves.’ How well I lenge for counselling psychologists. According
remember! In fact, this section brought back to the authors, adolescents are struggling with
painful memories of my own adolescence and changing constructs. They may have difficul-
made me look at my own teenage son with a ties describing their problems and may only be
mixture of wonder and respect. able to focus on parts of their world.
I was particularly drawn to the description Accordingly, the counselling process needs to
of psychological challenges, which include the be flexible, spontaneous, creative and oppor-
forming of a new identity and of individuation. tunistic drawing from a variety of approaches
We are also presented with the types of expec- and using a variety of strategies. Dialogue may
tations placed on these developing adults by jump from one subject to another. In addition,
society. Such expectations, it is felt, can prove therapists must work with the possibility that
overwhelming to many adolescents and are each session must be complete as it may be the
often at odds with their own individual needs. last one.
In contrast, we are told that parents do not To conclude, the authors suggest that the
know what to expect and can become proactive approach should enable emotional
distressed and disengaged from their son or change through a change in thinking.
daughter when they behave in antisocial ways. Facilitating emotional release is not considered
It is a sad irony, that parents can detach them- to be a sufficient strategy for change and may
selves from their teenagers at a time when they pose risks when working with clients who
are most needed. have difficulties controlling their anger. This
The influence of childhood experiences and makes provocative reading for anyone
the environmental stresses faced by some working from a purely person centred
adolescents are outlined. A number of hazards approach.
are also described including drug abuse, In Part 3, various counselling strategies are
unsafe sexual practices, risk taking and weight suggested. I was given an image of a therapy
control. Finally, in Chapter 5, the types of room full of soft cushions, a sand tray, spare
psychological disturbances that can occur in chairs, miniature animals, and miscellaneous
adolescence are detailed. This is tempered by a objects such as a feather or a crystal ball. This
useful and timely description of how some image appealed to me suggesting an environ-
adolescents find ways in which they can cope. ment where the adolescent is safe and free to
Part 2 describes the proactive counselling explore many ways of being and thinking.
approach. The differences between counselling Finally, Part 4 provides concrete examples
adolescents and counselling adults or children with two moving case studies. I was impressed

Counselling Psychology Review, Vol. 19, No. 4, November 2004 47


by the brevity of the interventions; work with difficult to integrate the approaches that I am
adolescents, it seems, is a question of removing learning now with the philosophical frame-
blockages to natural development. Only one work provided by the authors. However, the
session may in fact be necessary to enable the book left me with a much greater under-
client to understand their situation sufficiently standing of adolescent development. I was
and to put them in touch with their own impressed by the skill and experience required
internal and external resources. I see this in order to work with this client group. The
intrinsic respect for the client as a stakeholder book covered a broad range of areas and left
in their own development as very uplifting. me feeling motivated to find out more. I would
On the whole, I found this a very useful and recommend this book to anyone interested in
interesting book. I would have liked to have working in this area and in fact to any coun-
seen a clearer link between theory and some of selling psychologist with adolescent children.
the strategies suggested in the book. As a coun-
selling psychologist in training, I also found it Rachel Lewis

BOOK REVIEWERS NEEDED


We are looking to add new talent to our panel of reviewers. If you would like to apply, please
send a covering letter, stating areas of interest, along with a sample book review if possible,
to Kasia Szymanska, Book Reviews Editor, CPR, Centre for Stress Management,
156 Westcombe Hill, London SE3 7DH.

48 Counselling Psychology Review, Vol. 19, No. 4, November 2004


Newsletter Section

NEWSLETTER SECTION
LETTER FROM THE CHAIR

The Division Committee has just had its annual residential meeting, which provides an opportu-
nity to discuss and debate issues at greater length than is normally possible. It took place in Cardiff
this year, and I would like to give you a summary of the proceedings so that you can see the sorts
of issues that we are dealing with at the moment.
On the agenda were items about changes to the BPS membership application process (stream-
lining it, thankfully), continuing negotiations over statutory regulation of the profession with the
Health Professions Council and all the implications of that, NHS workforce planning, funding
issues and Agenda for Change, the proposed new Psychology Associate grade in the NHS, devel-
opment of the DCoP website, updating the Division’s strategic plan, the possibilities of providing
some recompense for Division officers, rule changes to allow for affiliated regional groups, voting
rights for trainees, greater recognition of counselling psychologists working in forensic settings,
offering a Trainee Prize, structuring and recording CPD more formally, arrangements for coming
conferences, and improving Press and Publicity arrangements for the Division. In addition we
received written or verbal reports from Scotland and Wales and from the subcommittees of the
Division, and from our representatives on the many boards and committees of the Society and the
other organisations that we have links with.
We then had three sessions focused on particular issues. The first of these sessions was about
the current qualifications situation in the profession, where we have accredited university courses
leading to eligibility for Chartered status as a Counselling Psychologist and yet conferring very
different academic awards. Thus from one university successful trainees might apply for
Chartership with a Doctorate; from another with a Masters plus a ‘post-Masters’. And then there
are the Independent Route trainees with their varied learning experiences. The development of the
competence-based BPS Qualification in Counselling Psychology and the advent of Agenda for
Change in the NHS have highlighted the confusion in the current qualifications situation. Not
surprisingly, employing and funding bodies ask questions such as ‘Is yours a Doctoral or Masters
level profession?’ and ‘how can you claim parity with (such-and-such a group) when you don’t
have a Doctorate?’ and ‘How is so-and-so fully qualified with a Masters when so-and-so needs a
Doctorate?’ We can refer to the Chartership requirements but it cuts little ice outside the profession.
Divisional Committee is determined to address this problem, and will be seeking the co-operation
of the Society’s training and qualifications committees and the academic institutions involved.
The second session was focussed on the NHS. As this is the major employer of Counselling
Psychologists in the UK it is vital that the Division is fully engaged, proactive even, in discussion
and debate about all the many issues involved in working in this complex and changing environ-
ment, as well as in related public policy issues such as the new Mental Health Bill. However, we
are also aware that very many of our members do not work in this setting and that it must not be
allowed to dominate our agendas and our discussions. Therefore, the Divisional Committee is
reconvening an NHS subgroup that will take responsibility for NHS matters and will report to the
main committee. One of its first jobs will be ensure that we can cover the many meetings called by
the Department of Health and the NHS Executives in England, Scotland and Wales, often at short
notice. A very small number of us have been attempting to do this up to now, but the responsi-
bility needs to be shared more widely.
The third session looked at revising the Division’s Strategic Plan for the coming years.
We worked through the existing Strategic Plan and, picking up many of the themes of the previous
two sessions, set about prioritising our aims now. The results of this exercise are being collated
right now, and will be reported in the next CPR.

Counselling Psychology Review, Vol. 19, No. 3, August 2004 49


NEWSLETTER SECTION
I hope that you can see from this that the Division Committee is working hard for the profes-
sion; we can always do with more help, however, and statements of interest for joining the
subcommittees are welcome. You may also be reassured that all these business items do not
preclude debate about the really interesting stuff; who we are, what we do, and why we do it in
the ways that we do.

Alan Bellamy
Chair, Divisional Committee for Counselling Psychology.

DIVISIONAL NEWS

CONTINUING PROFESSIONAL DEVELOPMENT (CPD) –


NEW SOCIETY REQUIREMENTS
By the time that you read this, Chartered Psychologists due to renew their practising certificate in
September should have received a pack advising them of the new Society requirements for
Continuing Professional Development. These will apply from September 2005, irrespective of the
number of hours worked or degree of experience, and renewal of the practicing certificate in 2005
will be linked to the submission of a completed CPD log. They will be asked to submit a CPD
record three months before the month in which the certificate is normally renewed (in this case
June). So, if your practising certificate renewal date is in January you will be asked to submit your
record in October 2005, and your CPD year will run from 1st October to the 30th September. All
chartered members currently holding practising certificates will receive this information on their
annual renewal date, and will be asked to submit their log nine months later.
Included in the mailing are a set of topic leaflets explaining CPD and its benefits, how the
Society approach was developed, how to plan and record CPD using the new website system, plus
a policy statement, and information on the generic National Occupational Standards. These are
also available on the Society website: www.bps.org.uk/cpd. Another leaflet explains the Society
requirements for CPD across divisions, but some divisions will also have, or be developing, their
own guidelines. Counselling psychologists have a current set of guidelines, which will be updated
during the coming year now that the new Society guidelines are finalised, and should consider
both sets together when planning their CPD. If you have misplaced yours, they will be available
on the website. This article is intended as a brief summary, and it is hoped that the leaflets will
answer any remaining queries. In addition a helpline will be made available by the Society before
the first submission date, for those who need it.
Those who do not have internet access can request a Microsoft ‘Word’ version of the planning
and recording documentation. But hand-written records cannot be accepted as CPD submissions,
and I would recommend the website log to all those able to use it, as it is a more useful tool. It has
been developed following consultation and pilot studies, and offers a confidential and straight-
forward system. When the submission date arrives it will flash a notification, and you can submit
your log online. Special arrangements will be made for those with visual impairments, who
should contact the Society’s CPD officer directly.
For monitoring purposes those who are members of more than one division will be asked to
nominate one that reflects their main practice. Those not belonging to any will also nominate one,
and may consider this an opportune time to join, in order to benefit from the support that divi-
sions will provide to members over time.
Those members not holding a practising certificate also have an ethical obligation to undertake
and maintain a record of CPD, and will find it useful to familiarise themselves with the information
contained in the leaflets on the Society’s website. While (hopefully) most of us do currently under-

50 Counselling Psychology Review, Vol. 19, No. 3, August 2004


NEWSLETTER SECTION
take CPD, and have at least a rough plan, fewer record it systematically, unless required to for a
specific reason, like an employer’s annual review. If this applies to you, then there are probably
many reasons why this task has not quite struggled to the top of your list. You may also be aware
of how difficult it is to write retrospectively without missing things out! Regular recording is not
time consuming once started, and those taking part in the trials have commented on how helpful
they found the process of planning and reflection. Once begun, the record is easily added to, giving
a useful summary record for reviews or job applications, detailing competencies, knowledge and
skills. There is also room for serendipitous learning to be recorded, and these unplanned experi-
ences sometimes offer great opportunities for growth, more so if time is allowed for reflection.
The new website recording system will be available only to members holding practising certifi-
cates in the first year, as this is the group for whom CPD is mandatory. But provided that the
system develops according to plan it is hoped to open its use to all members at a later date. Up to
five years of records can be kept online, and they are easy to print out, providing a permanent
diary of your development as a professional.
The membership voted to make CPD mandatory in 2000, and following this the Society began
developing this scheme, which is intended to be relevant for psychologists at all stages of their
careers, and in all sectors of employment. The Society-wide nature of the scheme and monitoring
is intended to ensure consistency of standards across divisions.
Consultation regarding the statutory regulation of psychologists under the Health Professions
Council (HPC) is ongoing. The HPC has just published information on their website concerning a
CPD consultation taking place this autumn, with a number of events planned around the country
which interested parties can attend. Further information is available on their website:
www.hpc-uk.org. The Society’s Standing Committee for CPD is keeping a watching brief on
developments, and the new society scheme is in line with the principles so far published. The HPC
has clearly stated that CPD will be linked with registration, and informal comments indicate that
the HPC as an umbrella organisation will look to the very diverse group of professional bodies
involved to provide the necessary support for CPD.
From September 2005 a random sample proportionate to each division will be selected for
detailed scrutiny by Divisional CPD assessors, who may request supporting information. This is
to enable the Society to undertake an evaluation of the CPD process, and ensure standards are
maintained. Before this begins, examples of good practice relevant to counselling psychology will
be made available and linked to the website. During trials participating counselling psychologists
submitted logs, which were recognised as excellent by all divisions for their developmental, reflec-
tive approach, and we will be drawing on these for our models. The Society is keen to have a
facilitative attitude, and where problems are identified, advice and support will be offered, and
time allowed to rectify matters. It is recognised that having a practising certificate withheld may
have very serious implications, and this will not be done while improvements are sought. While
the system will have recourse to a disciplinary procedure via the Conduct Committee if needed, it
is not intended to be punitive, but to enable members to demonstrate their ongoing competence
to employers, clients, and the wider public. However, it is important that the Society both main-
tains standards and is seen to do so as we move towards statutory regulation.
CPD is defined as ‘any process or activity that provides added value to the capability of the professional
through the increase of knowledge, skills and personal qualities necessary for the appropriate execution of
professional and technical duties, often termed competence’ (Professional Associations Research
Network).
The requirements are intended to focus on core outcomes (i.e. the development of competen-
cies) rather than a record of time spent, for instance on training courses. Practitioners are expected
to demonstrate their competence across four key areas within the range of their practice, and extend
it where appropriate in a considered and reflective way. As a guide, and in line with clinical
psychology, 70 hours has been suggested as the minimum number of hours likely to be spent to
maintain competence for counselling psychologists. The recommended minimum for educational

Counselling Psychology Review, Vol. 19, No. 3, August 2004 51


NEWSLETTER SECTION
psychologists will remain 80, and some divisions like occupational psychology, have opted for 40.
Initially 70 may seem a lot, but once the range of core outcomes and suggested activities is under-
stood, which can include reading, supervision, development meetings and so on, people generally
find that they are already doing more than the minimum (but often forgetting to record it).
The ‘core outcomes’ have been based on the key roles of the National Occupational Standards
(NOS) for applied psychologists (generic), and there is an up-to-date listing on the website:
www.bps.org/nos. This gives a general explanation of what they are and their benefits, as well as
listing the first four key roles and underlying units and elements in detail. There is a planned
contextualisation of the standards for the divisions due this autumn – so expect more detailed and
relevant information later. Briefly they are:
1. Ethics – Develop, implement and maintain personal and professional standards and ethical
practice.
2. Practice – Apply psychological and related methods, concepts, models, theories and
knowledge derived from reproducible research findings.
3. Research and evaluation – Research and develop new and existing psychological methods,
concepts, models, theories and instruments in psychology.
4. Communication – Communicate psychological knowledge, principles, methods, needs and
policy requirements.
5. Training – Develop and train the application of psychological skills, knowledge, practices and
procedures.
6. Management – Manage the provision of psychological systems services and resources.
Individuals must be able to relate their CPD activities to at least some aspect of each of these
key roles. In summary here some of them may appear daunting – for instance for those in private
practice, number 3 – ’research’ might seem unreasonably demanding, but the detail of each role
reveals levels accessible to all, so please check before worrying. If you conduct a systematic audit
of your practice, or obtain client feedback, this can count. Plus, it is to be hoped that this process
will encourage members to seek collaboration with others who are local, or share interests, and
will stimulate more good, relevant research. If you still have concerns once you have read the
detailed leaflet, please ask.
The last two apply where relevant to an individual’s role as a practising psychologist. In addi-
tion all psychologists will need to make sure that they maintain an up-to-date knowledge of equal
opportunities issues and how they impact on day-to-day work, in line with the Society’s Equal
Opportunities Policy.
The range of activities relevant to CPD is broad, and counselling psychologists will already be
engaging in many as part of their professional life. Supervision, for instance, both received and
conferred, and personal counselling for professional purposes. Systematic reflection on practice
through case discussion, and learning from participation in multidisciplinary meetings are normal
(good) practice in many settings. For those who work alone, actively seeking opportunities to
network can match this. Reading is made more fun through setting up groups with shared inter-
ests, who meet to discuss papers or topics, and it is hoped that more structures to support this will
develop as the system rolls out. Mentoring through currently provided supervision (by agreement),
or peer support is very helpful in planning development goals, and recommended by the society.
Later, if further evidence is required for monitoring purposes, their support may also be useful.
Of course post-qualification courses or masterclasses may be included in your plan, and the
branches and divisions have plans in the pipeline to offer more, both nationally and locally. But this
list demonstrates that in a financially difficult situation, CPD does not have to be expensive.
Employers will also be made aware of society requirements, and this is one strong reason for recom-
mending minimum hours, so that they understand time is necessary to maintain competence.
Another way to develop as a professional and contribute to your CPD outcomes is to become
involved in the activities of the division through volunteering for committee work, or helping out
at events. Expenses are paid to attend committee, and participants have the opportunity to

52 Counselling Psychology Review, Vol. 19, No. 3, August 2004


NEWSLETTER SECTION
network, as well as contribute ideas. This is not just for the most senior, and it is an exciting time
to become involved, either locally or nationally. If you think this might be for you, make contact
and register an interest. The CPD committee is looking for new members interested in supporting
the development of local informal networks. Also if you have experience in assessment and
would be interested in being part of the team who monitor CPD logs contact me by e-mail on:
v.purcell@reading.ac.uk.
A lot of work has been put in by division members to reach this stage of development, both
through working at committee level and participating in the trials, so many thanks to them, past and
present. As the process rolls out in the next year adjustments will need to be made where problems
arise. If your situation is an exception, because you are returning to work after a career break or
exemption, details of what to do are in the leaflets. It is not possible to cover all detail of the scheme
here, but I hope to have given an outline of the work in progress, and though change is always
anxiety provoking, that it will be a positive experience for you (overall). Think of it as self-care.

Vivienne Purcell
Chair, CPD Sub-committee.

NEWS FROM THE SURREY COURSE


As you read this those of us on the Surrey course are several months into the new academic year.
While some of the experiences of this time of year feel familiar – for example, the getting to know
the new trainees will be well under way and established trainees will have made the move onto
the next stage of their training – this year is different for us for a number of reasons.
Firstly, everyone knows that training courses are evolving and we are looking forward to
‘phase 2’ of grappling with the new Society criteria for counselling psychology training in the UK.
Phase 1 allowed us to review the course as it currently is and to map it onto the new criteria. Phase
2 allows us the chance to think of new and creative developments with which to add to (or
decrease) different aspects of the course. If our experience so far is anything to go by we will be
surprised at how easy some shifts are – then at other times we are confused as to why on earth
principles that in principle seem to make sense seem unwieldy, unhelpful and sometimes counter-
productive. This is a project we look forward to as it gives all of the stakeholders in the Surrey
course a chance to discuss issues of interest to us all – trainees, staff, the University and, of course,
colleagues in the Society.
Secondly, and much more personally, we are delighted that Dr Elena Touroni was able to join
us as professional tutor. We are very lucky to have Dr Touroni join us as not only is she a keen and
dedicated counselling psychologist but she is also a graduate of the course and brings a very
important perspective to the course team. It is rare that we benefit from someone’s experience of
the course and of the range of NHS settings that Dr Touroni is familiar with.
Thirdly, and this is also very personal for us all, we of course have to note that this year is also
different because Dr Margaret Tholstrup retired from her post with us at the end of the last acad-
emic year and has moved onto a range of exciting projects. It is strange to think of Surrey without
Margaret as she made a major impact on the course, on our view of training and on the experience
of many a trainee in her three and a half years on the course. While we are attempting to leave
Margaret to wander the hills of the lake district, the Alps or wherever her travels take her, I am
sure that we will not be completely successful in this regard and that we will manage occasional
interruptions to her new ventures to draw on her wisdom and experience and to collaborate on
exciting new projects.
In an effort to address some of the issues raised in my ‘Talking Point’ article in this issue (where
I reflect on the inevitable yet worthwhile toll that our profession can take on us and ponder whether
it is possible to fully prepare people for the journey ahead), this time of year sees us preparing for
our Open Day in January. This is a time when we welcome a new group of people interested in the

Counselling Psychology Review, Vol. 19, No. 3, August 2004 53


NEWSLETTER SECTION
profession and the course and try to be clear about the joys and the stresses of training. We try to
be clear about both experiences so that people can prepare themselves as fully as possible and dedi-
cate themselves as well as they can to the career of their choice. So if you are interested or have
friends or colleagues interested in training, let them know that we will be opening our doors in
January and hope to meet as many new people as are keen to come and see us.

Dr Martin Milton
Course Director, PsychD Psychotherapeutic and Counselling Psychology, University of Surrey.

CORRESPONDENCE
Dear Editor,

Sure Start — A New Initiative

In October I returned to Sunderland from Scotland to take up a new post. Some of you will know
that my work is rooted in attachment theory and that at the 2001 Glasgow BPS Conference I gave
a seminar on Patricia Crittenden’s work in this field. Many years ago she developed an innovative
observation technique of the interaction patterns of the mother-infant dyad (the CARE Index) (see
www.patcrittenden.com). This approach has become the cornerstone in primary prevention, early
intervention and infant mental health in the Sunderland Infant programme and became part in
one of the first Sure Starts in the country in 1999 (see Svanberg & Jennings, 2001,
October–December). The Sunderland Infant Programme (UK): Reflections on the first year.
The Signal, Newsletter of the World Association for Infant Mental Health, 9, 1–4.) There are now
seven Sure Start Programmes in Sunderland, which offer services to families with under-four-
year-old children.
The Sure Start aim is: to work with parents-to-be, parents and children to promote the
physical, intellectual and social development of babies and young children particularly those who
are disadvantaged – so that they can flourish at home and when they go to school, and thereby
break the cycle of disadvantage for the current generation of young children.
Objective 1: Improving social and emotional development – in particular, by supporting the
development of good relationships between parents and children, enabling early identification of
difficulties, helping families to function effectively and promoting social and emotional well-being.
Objective 2: Improving health, by supporting parents in caring for their children to promote
healthy development before and after birth.
Objective 3: Improving children’s ability to learn, especially by encouraging high quality
environments and childcare that promote early learning, provide stimulating and enjoyable play,
improve language skills and ensure early identification and support of children with special needs.
Objective 4: Strengthening families and communities by involving families in building the
community’s capacity to sustain the programme and thereby create pathways out of poverty.
Over the years I have got used to adults coming to me in my power base; now I go to them in
their homes – at first unsettling but I am amazed at how quickly I feel comfortable with this.
At the moment I work individually with mothers who have been referred by Health Visitors who
have identified psychological/emotional/behavioural factors, which are interfering with the
development of a secure attachment of the infant to the parent. In January I began training in the
Crittenden Care Index and in the next two years further training will enable me to become one of
a new breed of psychologists in this country: an Infant Mental Health Psychologist. As I progress
next year I will work with parents and infants in their homes – the big difference in this approach
is that the infant is the client; we look at what the child needs and how adults may meet these
needs rather than how can change in adults affect the child as a sort of ‘spinoff.

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So it is a bottom-up approach as opposed to a top-down one.
The first point of contact with an expectant mother is the Health Visitor and the majority have
taken enthusiastically to the idea of promoting secure attachment in the mother-infant dyad. They
are the ideal people to develop a good, trusting relationship with the mother and this facilitates
the acceptance of having the interaction between mum and baby videoed (for three or four
minutes) by them.
A major part of my work will be to act as a consultant to the Health Visitors and offer reflec-
tive supervision, and the psychologists and psychological therapist who work in neighbouring
Sure Start projects have also adopted the reflective practitioner approach.
The Strange Situation (Ainsworth, 1978) is used to assess attachment patterns and strategies in
infants who are old enough to explore (>12 months) and who have developed ‘person-permanence’
(Bell, 1970). This involves a series of three-minute, increasingly stressful episodes separated by
opportunities for recovery. (I have not the space to detail the procedure here but the child is placed
in a room with new toys and the mother enters and leaves at designated intervals.) The rationale is
that perception of stress should activate attachment behaviour and the presence of the new inter-
esting toys should elicit exploratory behaviour. This allows us to see how the child balances the two
systems and how the attachment figure is used as part of the strategy for coping with stress.
This is a new and exciting field of mental health work with the emphasis on the healthy devel-
opment of trust, empathy, impulse control and self-regulation in the young child. It is ideally
suited to the counselling psychologist with an interest in developmental psychology and psycho-
dynamic practice.

Louise Turner-Young
Sure Start – Monument, 7 Westbourne Terrace, Shiney Row, Houghton Le Spring DH4 4QU.
Tel: 0191 385 1800.

DIVISION OF COUNSELLING PSYCHOLOGY – INCREASE IN


MEMBERSHIP FEES
Over the last three years, the professional activity of the Division has increased substantially.
Through the work of a number of DCoP subcommittees, Counselling Psychology is strongly repre-
sented within the British Psychological Society, and also to external bodies such as AMICUS and
the Department of Health. The Division continues to organise a number of events each year,
including its Annual Conference, and several training events.
Following on from this, it is of little surprise that the expenditure of the Division has increased
considerably. And as we move towards Statutory Registration, the Division of Counselling
Psychology will continue to take an ever more active role in the development of professional
psychology, resulting in additional administrative expense.
Membership fees were last increased in January 2002. In May 2004, the proposal that fees be
increased was approved by members and agreed by the Society’s Board of Directors.
As of 1 January 2005, annual fees for membership of the Division of Counselling Psychology
will be as follows:
Accredited members .........................................................£45
Accredited (first two-years post-accreditation) ...........£35
General members...............................................................£35
Affiliate members ..............................................................£12
Members in training..........................................................£12

Jennie Rowden
Honorary Secretary to the Division of Counselling Psychology.

Counselling Psychology Review, Vol. 19, No. 3, August 2004 55


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TALKING POINT
A series of short pieces by invited Counselling Psychologists on subjects of topical interest and
debate. Responses to the views expressed in ‘Talking Point’ are welcomed: write to the Editor
marking your letter ‘for correspondence’.

IF YOU SWIM … YOU GET WET!


Martin Milton
In response to my question about how he managed to be so calm in the face of imminent pain and
damage when gloving up to fight, Steve, a boxer friend of mine looked at me quizzically, paused
and then shrugged his shoulders saying: ‘Well … if you swim, you get wet!’ With that he headed
off to the ring for his match leaving me to reflect on his realism and wondering what the coun-
selling psychology equivalent would be of the punishment he absorbed in the ring that night and
the unwaveringly accepting stance he took.
I look back at my own experiences of training (both in the gym and as a counselling psychol-
ogist) and know that as well as the excitement about being in training and the possibilities it opens
up, it can also be a place where some of the knocks are experienced the most forcefully. The pain
caused by missing the heavy bag and hyper-extending the elbow teaches a very sharp lesson and
has its parallel in feedback that I was not expecting from my tutor. I remember my tutor’s sugges-
tion that I was being ‘facetious’ in one of my first essays and on having this essay returned I went
home quite alarmed and even took this to therapy. This time, it wasn’t my arm that was out of
sorts but my world view that had been put out of joint. Gone was the illusion that training would
be easy and my image of therapists (and trainers) as ‘nice’, ‘warm’, ‘soft and fluffy’ were, as my
father might say, ‘gone for a burton’! Who knew that my tutors would (quite appropriately) call a
spade a spade! I am, of course, thankful that the loud, aggressive (yet usually well intentioned)
testosterone-ladened yelling of the gym was not enacted so concretely in my professional training
– but it still packed a punch.
I love the reading that the profession requires of us – in training I took a tour from Rogers to
Jung to Beck and back with a bit of Zen thrown in. I love trying to use what I am reading to assist
me to understand the circumstances of my clients. And I remember feeling as thrilled as I had
hoped when it all came together and my client and I had the ‘aha’ experience. However, I also
found that some reading was beyond me – Kierkegaard depressed me and reading ‘manualised
guides to treatment’ was more soul destroying than facing the dementors on my own without
Harry Potter to protect me!!! I experienced embarrassment when told in group-supervision that I
had misunderstood theory or used it in an illogical manner and there were times when I was
mortified that I had missed some crucial (and to others rather obvious) communication from a
client. I mean who knew that when a client dreams that you arrive in armour on a white horse to
rescue them from the marauding masses that the erotic aspects of the relationship require rather
urgent attention. Thinking back, I realise that I felt prepared for the joys and excitements of
training but was, to be honest, rather more than a little miffed, that no one warned me of, prepared
me for or protected me from, the consistently embarrassing, scary and disappointing experiences
that training offers. It was difficult reconciling what I wanted (knowledge, competence and
esteem) with what, at times, I received (confusion, fear and exposure).
As boxers have to take shots that wind them or disorient them, disappointment seems to be
one of those inevitabilities that influences the practice of therapy – and this took me a while to
recognise. Even now that I ‘know’ this, I am not always sure that I have developed a suitably thick,
yet sensitive skin. I remember not having much patience when clients did not ‘do well’ in therapy
(now I am not even sure what ‘doing well’ means!) and I was knocked for six when I was experi-
enced as the ‘disappointing’ one. Receiving a tirade of putdowns (or sometimes being told of my
inadequacies in the most polite way possible) when I had worked as hard as I could to understand

56 Counselling Psychology Review, Vol. 19, No. 3, August 2004


NEWSLETTER SECTION
the client, made an appropriate formulation and gone out of my way to offer the most appropriate
frame possible made no sense to me! How could they think this about me? Couldn’t they see that
I was different to those that had gone before (I hoped at least!). This disoriented me for a while.
Supervisors worked with me to understand that this is precisely the interpersonal experience that
‘is the stuff of therapy’. Despite this I couldn’t help but feel disappointment.
Like a boxer who has gassed himself (or herself) seven rounds into a 10-round fight chasing
the opponent who slips out of reach at every turn, inertia is one of those things that is unwanted
but often inevitable in our profession. It is not something that is simply within our own powers to
avoid either. As the boxer has to fight the fight that his opponent brings, the counselling psychol-
ogist has to engage with the client as they are – rather than as the manual says they will be. The
boxer may have to slug it out even if he wanted to box and the counselling psychologist may have
to join the client in their intransigent depression – with all the consequences that this brings. Both
need the strength and determination to survive the onslaught.
It is also not just the client that can affect us so significantly, but also very importantly, the
context can too. One of the things I struggled with while working in the context of the Health
Service was the inevitability of nothing happening despite an enormous amount of effort being
put in. So much gets said. So much money gets poured in. So many policy documents get written
– yet it still feels as if you are in the ring with a crooked ref. No matter what you do he is not going
to let you win! Without clarity and fairness (about the structural and managerial requirements of
therapy) the emotional difficulties of psychological work are exacerbated exponentially. Any one
of these may seem unimportant on their own but the fact that room booking sheets are not
respected, people interrupt your sessions, colleagues fail to understand that it is unhelpful to
discuss a recent miscarriage outside the consulting room door and the like really take its toll and
the outcome can be a failure to last the distance. The toll on the therapist can be lack of morale,
withdrawal and disenchantment that might even overwhelm the pleasures of the work.
I could go on I suppose, but let me aim for the good old-fashioned early stoppage. Like Amir
Khan, Lennox Lewis, my friend Steve and countless counselling psychologists before me, I can
look at my efforts and be very pleased. I have ‘got stuck in’ and ‘got the job done’. I have enjoyed
(and am enjoying) many highlights and I value them immensely. Am I simply lucky? I don’t really
think so. I think that I am reaping the benefits that come from staying with the struggle that
requires effort, determination and a degree of ‘heart’. It is this that makes the job all the more
worthwhile.
These thoughts do make me wonder though – is there a way – or are there ways – of allowing
candidates for the profession to know the toll that the profession might take on them as clearly as
aspiring boxers know the risk of their calling? I am not sure there is. Like most things in life even
with open days, advice from careers guidance staff and discussions with course teams, the idea of
entering the profession is different to the experience of it. And of course, the specific struggle is
different for each of us – mine is different to yours simply because I am different to you. That is
unavoidable and if we are to benefit from being in the profession it shouldn’t be avoided. So when
I think of my own circumstances I think that Steve was right – I wanted to swim … so I had to get
wet – and on reflection that isn’t a bad thing at all. I hope that others think about their own dive
into the water and that their is as wonderful as my own.

Dr Martin Milton
University of Surrey.

Counselling Psychology Review, Vol. 19, No. 3, August 2004 57


NEWSLETTER SECTION
EVENTS DIARY

Format of events listed is:


date: event
venue
contact

NOVEMBER 2004

5–7: BPS Psychology of Education Section Annual Conference 2004 –


Creativity, Thinking and Education
University of Glasgow.
Richard Remedios (papers, posters and symposia)
E-mail: richard.remedios@stir.ac.uk
Penny Munn (accommodation information)
E-mail: penelope.munn@strath.ac.uk

20: UK National Work-Stress Network Annual Conference


Hillscourt Conference Centre, Rednal, Birmingham.
Les Roberts, 33 Old Street, Upton-upon-Severn, Worcester WR8 0HN.
Tel: 01684 591156 E-mail: les@roberts.farmcom.net

24–26: European Academy of Occupational Health Psychology Annual Conference


Oporto, Portugal.
Jonathan Houdmont, Institute of Work, Health & Organisations, University of Nottingham,
William Lee Buildings 8, Nottingham Science & Technology Park, University Boulevard,
Nottingham NG7 2RQ.
E-mail: jonathan.houdmont@nottingham.ac.uk or oporto2004@ea-ohp.org
Web: www.ea-ohp.org

26–28: Scottish Branch Annual Conference 2004: ‘Psychology in today’s society’


Fisher’s Hotel, Pitlochry, Scotland.
Dr Tony Anderson, Dept. of Psychology, University of Strathclyde, 40 George Street,
Glasgow G1 1QE.
Tel: 0141 548 2583 E-mail: tony.anderson@strath.ac.uk
Web: www.bps.org.uk/sub-syst/scottish/index.cfm

DECEMBER 2004

6: BPS London Lectures 2004


Kensington Town Hall, London.
BPS Conference Office.
Tel: 0116 252 9555 Fax: 0116 255 7123 E-mail: londonlectures@bps.org.uk

58 Counselling Psychology Review, Vol. 19, No. 3, August 2004


NEWSLETTER SECTION
2005

JANUARY 2005

12–14: Division of Occupational Psychology Annual Conference


Chesford Grange Hotel, Kenilworth near Warwick.
(www.paramount-hotels.co.uk/chesford_grange)
BPS Conference Office: Marie Petcher.
Tel: 0116 252 9555 Fax: 0116 255 7123 E-mail: dopconf05@bps.org.uk

MARCH/APRIL 2005

30 March – 2 April: BPS Quinquennial Conference – Psychology for the 21st Century
University of Manchester.
BPS Conference Office: Helen Wilson.
Tel: 0116 252 9555 Fax: 0116 255 7123 E-mail: helwil@bps.org.uk
Web: www.bps.org.uk/events/ac2005/index.cfm

MAY 2005

12–15: XIIth European Congress on Work and Organizational Psychology


Istanbul, Turkey.
Handan Kepir Sinangil
E-mail: sinangil@boun.edu.tr
Web: www.eawop2005.org

20–21: British Association for Counselling and Psychotherapy 11th Annual Research
Conference
Birmingham.
Angela Couchman, Research Office Manager, British Association for Counselling and
Psychotherapy, BACP House, 35-37 Albert Street, Rugby, Warwickshire CV21 2SG.
Direct line: 0870 443 5237 E-mail: angela.couchman@bacp.co.uk
Web: www.bacp.co.uk/research/conference2005/index.html

JUNE 2005

18–21: 9th ECOTS European Conference on Traumatic Stress


Stockholm, Sweden.
Tina Holmgren, Information Manager, The Swedish National Association for Mental Health
(sfph), Box 3445, SE-103 69 Stockholm, Sweden.
Tel: +46 (0)8 34 70 65 Fax: + 46 (0)8 32 88 75 E-mail: christina.holmgren67@telia.com
Web: www.stocon.se/ecots2005

JULY 2005

3–8: 9th European Congress of Psychology


Granada, Spain.
Tel: +34 91 444 9020 Fax: +34 91 309 5615 E-mail: ecp2005@ecp2005.com
Web: www.ecp2005.com

Counselling Psychology Review, Vol. 19, No. 3, August 2004 59


NEWSLETTER SECTION
4–6: 1st International Conference on Post-Cognitivist Psychology
(Organised by BPS Scottish Branch)
Glasgow.
Dr Tony Anderson, Dept. of Psychology, University of Strathclyde, 40 George Street,
Glasgow G1 1QE.
E-mail: Tony.Anderson@strath.ac.uk
Web: www.strath.ac.uk/conferences/postcog2005/index.htm

SEPTEMBER

7–9: Division of Health Psychology Annual Conference 2005:


‘Health Psychology across the lifespan’.
Coventry University.
Heather Buchanan
Tel: 08700 407285 E-mail: h.buchanan@ibss1.derby.ac.uk
Or BPS Conference Office: Lorna Savage.
Tel: 0116 252 9555 Fax: 0116 255 7123 E-mail: lorsav@bps.org.uk

Please send details of all appropriate conferences or reference websites to me:


By post: People in Progress Ltd, 5 Rochester Mansions, Hove, East Sussex BN3 2HA.
By fax: 01273 726180
By e-mail: CPRconferences@pip.co.uk

I look forward to hearing from you.

Jennifer Liston-Smith

60 Counselling Psychology Review, Vol. 19, No. 3, August 2004


Volume 19 Number 1 February 2004

VOLUME 19 INDEX
● ●

Editorial 2
Alan Bellamy

Guest Editorial: An introduction to the 3


Special Issue on Case Studies
Malcolm Cross, John Davy & Rachel Tribe

The experience of silence: A client case study 5


Angela Harris

A question of dependency: A study of a client suffering from 13


panic disorder with agoraphobia
Joanna Wood

The functions of case studies: Representation or 22


persuasive construction?
John Davy

Book Reviews 39

Newsletter Section
Letter from the Chair 42
Divisional News
The BPS Qualification in Counselling Psychology – A major revision 43
Diane Hammersley
Training Workshops 45
Division website 45
News from the Surrey course, 2003 46
Martin Milton
Agenda for change – a reminder 46
Events Diary 48
Talking Point 50
Ray Woolfe

Counselling Psychology Review, Vol. 19, No. 3, August 2004 61


VOLUME 19 INDEX
Volume 19 ● Number 2 ● May 2004

Editorial 2
Alan Bellamy

When ‘Perfect’ clients receive ‘Imperfect’ therapy: 3


A cognitive approach to working with perfectionism
Sarah Corrie

The therapeutic relationship in cognitive-behavoural therapy 14


Theodoros Giovazolias

Observing John – an exercise in learning 22


Mary Jenkins

Three years of counselling psychology in an 31


Intensive Care Department
Anthony Hazzard & Beverley Henderson

Discussion paper: Psychological Testing 37


Heather Sequeira & Susan Van Scoyoc, Sub-Committee for Practice and Research

Book Review 41

Newsletter Section
Letter from the Chair 47
Divisional News
News from the Surrey course 48
Martin Milton
News from the Wolverhampton course 48
Nicky Hart
Correspondence 49
Talking Point 50
Alan Bellamy
Events Diary 51

62 Counselling Psychology Review, Vol. 19, No. 3, August 2004


Volume 19 Number 3 August 2004

VOLUME 19 INDEX
● ●

Editorial 2
Alan Bellamy

Seeing is believing: Adopting cognitive therapy for 3


visual impairment
Sarah Supple & Sarah Corrie

Critical Incident Stress Debriefing in a County police force 13


David Murphy & Judith Sullivan

Counselling psychology and psychiatric classification: 23


Clash or co-existence?
Richard Golsworthy

Book Review 30

Newsletter Section
Letter from the Chair 32
Divisional News
Update on Funded Training 32
Pam James
News from the Roehampton course 36
New Members 36
Networking Contacts 37
Divisional Committee for 2004/2005 38
Correspondence 40
Talking Point 42
Susan Van Scoyoc
Events Diary 45

Counselling Psychology Review, Vol. 19, No. 3, August 2004 63


VOLUME 19 INDEX
Volume 19 ● Number 4 ● November 2004
Editorial 2
Alan Bellamy
Guest Editorial: Introduction to the Special Edition 3
Pavlo Kanellakis
Counselling psychology and psychological testing: 5
Professional issues
Susan Van Scoyoc
Using psychometrics in an NHS addictions service 8
Jo Ploszajski
Embracing psychometric assessment 18
Courtney G. Raspin & Pavlo Kanellakis
Counselling psychology and psychometrics: 25
A South African perspective
Jace Pillay
The use of psychological tests and measurements by 32
psychologists in the role of counsellor in Greece
Sofia Triliva
Hard science in a soft world (a personal view) 41
Bruce Grimley
Book Reviews 45
Newsletter Section
Letter from the Chair 49
Divisional News
Continuing Professional Development (CPD) – 50
New Society requirements
Vivienne Purcell
News from the Surrey course 53
Martin Milton
Correspondence 54
Talking Point 55
Martin Milton
Events Diary 57
Index to Volume 19 60

64 Counselling Psychology Review, Vol. 19, No. 3, August 2004


Notes for Contributors to
Counselling Psychology
Review
Contributions on all aspects of Counselling Psychology are invited.

Academic Papers: Manuscripts of approximately 4000 words excluding references should be typewritten,
double-spaced with 1'' margins on one side of A4, and include a word count. An abstract of no more than 250 words
should precede the main body of the paper. On a separate sheet give the author’s name, address and contact details,
qualifications, current professional affiliation or activity, and a statement that the paper is not under consideration
elsewhere.This category may also include full-length in-depth case discussions, as well as research and
theoretical papers.

Issues from Practice: Shorter submissions, of between 1000 and 3000 words, are invited that discuss and debate
practice issues and may include appropriately anonymised case material, and/or the client’s perspective.
As with academic papers, on a separate sheet give the author’s name, address and contact details, qualifications,
current professional affiliation or activity, and a statement that the paper is not under consideration elsewhere.

These two categories of submission are refereed and so the body of the paper should be free of information
identifying the author.

Other Submissions: News items and reports, letters, details of conferences, courses and forthcoming events,
and book reviews are all welcomed.These are not refereed but evaluated by the Editor, and should conform to the
general guidelines given below.

● Authors of all submissions should follow the Society’s guidelines for the use of non-sexist language and all
references must be presented in APA style (see the Code of Conduct, Ethical Principles and Guidelines,
and the Style Guide, both available from The British Psychological Society).

● Graphs, diagrams, etc., should be in camera-ready form and must have titles. Written permission should be
obtained by the author for the reproduction of tables, diagrams, etc., taken from other sources.

● Three hard copies of papers subject to refereeing should be supplied, together with a large s.a.e. and a copy of the
submission on disk or CD-ROM (if possible save the document both in its original word-processing format and as
an ASCII file, with diagrams in their original format and as a TIFF or an EPS).Two hard copies of other submissions
should be supplied. Subject to prior agreement with the Editor, however, items may be submitted as e-mail
attachments.

● Proofs of papers will be sent to authors for correction of typesetting errors, and will need to be returned
promptly.

Deadlines for notices of forthcoming events, letters and advertisements are listed below:
For publication in Copy must be received by
February 5 November
May 5 February
August 5 May
November 5 August

All submissions should be sent to: Dr Alan Bellamy, Editor, Counselling Psychology Review, Brynmair Clinic,
Goring Road, Llanelli, Carmarthenshire SA15 3HF.

Book reviews should be sent to: Kasia Szymanska, Book Reviews Editor, Centre for Stress Management,
156 Westcombe Hill, London SE3 7DH.
ISSN 0269–6975

© The British Psychological Society 2004

St Andrews House, 48 Princess Road East, Leicester LE1 7DR

Printed and published in England by The British Psychological Society

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