Test 4 Ges PART 1 ‘Complete the form below. Questions 1-10 Write ONE WORD ANDIOR A NUMBER for each answer Customer Satisfaction Survey Customer details Name: Occupation: Reason for travel today: Journey information Name of station returning to: ‘Type of ticket purchased: Cost of ticket: When ticket was purchased: ‘Where ticket was bought Satisfaction with journey Most satisfied with Least satisfied with: Satisfaction with station facilities: Most satistied wit Least satisied wits \Nolther satisfied nor dissatisfied wit: ‘Sophie Bird ticket a 5 yesterday Jack of seats, particularly on the 2 - available 74 9/@.125)/(Sp.773]Ustening PART 2 — Questions 11-20 Questions 11-16 Label the map befow. Whit the correc letter, A-H, next to Questions 11-16. Croft Valley Park Tea B] [Adventure playground a t wefee | Al s R Bp = mw) [5 ‘houses | i H ® South gate 1 cal 12 toilets 13. formal gardens - 14 outdoor gym 15. skateboard ramp 16 wild flowers 75Test 4 ‘Questions 17 and 18 Choose TWO letters, AME, ‘What does the speaker say about the adventure playground? Children must be supervised. eoste more in winter, ‘Some activities are only for younger children. No payments required. twas recently expanded. moow> Questions 19 and 20 Choose TWO lettors, AME. What does the speater say about the glass houses? ‘They are cosed at weekends, Volunteers are needed to work there, They were badly camaged by fire. More money is needed to repair some of the glass. Visitors can see palm trees from tropical regions. moom> 18PART 3 Questions 21-30 ‘Questions 21-24 (Choose the correct letter, A, B or €. Presentation about refrigeration 21, What aid Annie discover from reading about icehouses? ‘A why they wore frst craated B how the ice was kept frozen © where they were located 22, What point doos Anne make about refrigeration in ancient Rome? ‘A Itbecame a commercial business, BItused snow fron nearby. © _Ittook along time to become popular. 23. In connection with modem refrigerators, both Annie and Jack are worried about ‘A the complexity cf the technology. B the fact that some are disposed of irresponsibly. © the large number that quickly break dovin, 24 What do Jack and Arnie agree regarding domestic fridges? A They are generally good value for money. There are plenty of useful variations © They are more useful than other domestic appliances. 7 j | | ! | |Test 4 ‘Questions 25-30 Who is going to do research into each topic? Writ the correc letter, A, B or , next to Questions 25-30. People A Annie B Jack © both Annie and Jack Topics the goods that are retigerated ai the effects on health the impact on food producers - the impact on cties one ‘wfigerated transport : domestic fridges — SBENB re 9 (Bp. 125)[B 5.115)stening PART 4 — Questions 31—40 Complete the notes below. Wiite ONE WORD ONLY for each answer How the Industrial Revolution affected life in Britain 419th century + For the frst time, people's possessions were used to measure Britain's Nese ‘+ Developments in production of goods and in 32. ‘greatly changed Ives. MAIN AREAS OF CHANGE. Manufacturing ‘+ The Industrial Revolution would not have happened without the new types of BL nono that were used then, The leading industry WS $4 no-one ts rodets became Widely available) + New 35... made factories necessary and so more people moved int towns Transport ‘+ The raitways took the place of canals. ‘+ Because of the new transport: = gfeater 260655 10 36 se ‘of what they could buy in shops. when shopping, people were not limited to buying aT ann GOS, ‘made people more aware Retailing ‘+The fist department stores were opened. + The displays of goods were more visible: ~ Inside stores because of better 38... ~ ouside stores, because 39... were bigger. Se that was persuasive became much more common, (Gp. 125|(Bp.17] 79