What is a Business Intelligence Framework?

A business intelligence framework is a strategic approach to conducting business

intelligence for better decision-making. 

2
Business Intelligence or (BI) is the process of using technology to collate, compile, and
analyze data, translate it into useful information, and make strategic business decisions.

3
A data warehouse is an enterprise system used for the analysis and reporting of
structured and semi-structured data from multiple sources, such as point-of-sale
transactions, marketing automation, customer relationship management, and more. A
data warehouse is suited for ad hoc analysis as well custom reporting

ERP
enterprise resource planning
Supply chain management (SCM) is the optimization of a product's creation and flow from raw
material sourcing to production, logistics and delivery to the final customer.

Customer relationship management (CRM) is a technology for managing all your

company's relationships and interactions with customers and potential
customers. 

• What is the relationship between OLTP and OLAP?

OLTP and OLAP: The two terms look similar but refer to different kinds of systems.
Online transaction processing (OLTP) captures, stores, and processes data from
transactions in real time. Online analytical processing (OLAP) uses complex queries to
analyze aggregated historical data from OLTP systems.

Critical BI System Considerations:

1. Conduct research and don’t go it alone

“Conduct research and discover lessons learnt from those who have been there, and if you haven’
t done it before, don’t attempt to do it by yourself. You need to bring in people who know what
they’re doing, people who have achieved it before, and Yellowfin certainly fits that category.
2. Accuracy of data

“Ensure the accuracy of your data. If the data is not accurate, it will not generate confidence in
the user base, users will not see it as a trusted source of information. So first and foremost, they
have to have absolute confidence in the data set. We’ve spent six to nine months working on the
data set itself, to make sure that it’s accurate. 

3. Self-service Business Intelligence: Fast, trustworthy, accessible

“If we have a fast, agile system that can support self-help, that runs on the Web, that can be
delivered on iPads, iPhones, desktops, and be completely platform independent, is like gold for
us. So Yellowfin absolutely fits that category.

4. Make your key customers part of your project team

“Understand who your customer base is, and get them involved in the project process from day
one. We selected single points of contact from all our defined user groups and made them part of
the project team to ensure that they were completely across what we were doing. This ensured
that they understood what was going on, that they had input into the process, and that they could
provide feedback every step of the way to generate a sense of ownership. The result meant that
our key customers could see that this was going to solve their problems.

5. Ensure that business and customer needs drive the technology

“Use the business need as the driver of the technology, not the other way around. You don’t want
to be deploying a tool without a problem to solve. You want to understand the immediate needs
of your customers, or users, and ensure those concerns become the focus. 

“In the BI space, everyone for the most part, is intelligence poor – drowning in a sea of data, but
with very little timely, actionable, accurate intelligence. So the ability to now equip our customer
base with useful and useable reports, that can immediately help them perform their jobs better, is
again like gold for us.