TEAM DYNAMICS AT WORK

Course Code: MBA415 Credit Units:03

Learning outcome:
The course aims to provide concept and essence of teams in organizational context. The course has both
theoretical aspects and practical exercises to impart learning related to team issues and management.

Course Contents:

Module I Introduction to Team

Concept of team, Common types of teams, Self-managed teams - origins, benefits and challenges.
Concept of virtual team, Challenges in managing virtual teams. Teamwork and rewarding the teamwork,
Team building, Reasons for team building, Barriers to team building, Team dynamics, Team Identity.

Module II Team Development & Management

Strategies for team building, Designing the team – internal external dynamics, Team development model,
Team management. Stages in team management – selection, bonding, development, optimizing
performance, assessment. Team member roles & behaviors, features of norms.

Module III Team Leadership & Empowerment

Building leadership in team, characteristics of team empowerment, factors influencing team effectiveness,
Common characteristics of high performing teams, approaches for fostering team creativity – nominal
group technique, traditional brainstorming and electronic brainstorming, creating smart teams.

Module IV Resolving organizational issues through team exercises

Team building exercises on – Discovering the interpersonal orientation through FIRO-B, Experiential
learning methodologies-T- group sensitivity training, encounter groups, appreciative enquiry, Discovering
facets of interpersonal trust through Johari Model, communication skills, problem solving, decision
making, planning, change management, team morale, collaboration, adaptability and trust.

Examination Scheme:

Components Project/Assignment/Quiz/
Mid term exam Attendance ESE
Numerical/Presentation
Weightage (%) 15 marks 5 marks 10 marks 70 Marks

Text:
 Leigh L. Thompson (2009) Making the Team
 Carol A Beatty & Brenda Scott (2004) Smart Teams

References:
 Uday Kumar Haldar (2010) Leadership and Team Building
 Kevin Pritchard & John Eliot (2012) Help the Helper: Building a Culture of Extreme Teamwork
 James Cain and Barry Jolliff (2010) Teamwork and Teamplay
 Daniel Levi (2010); Group Dynamics for Teams