HTT340 EXERCISE 4

STUDENT NAME:

STUDENT ID:

SECTION A
Answer all questions .

1. State the mandatory fields to create booking file. (5 Marks)

PRINT: Phone, Received, Itinenary, Name, Ticketing

2. Entry to enter passenger name (Mr Azwan Bin Mohd Nazmi)

N.AZWAN/BINMOHDNAZMIMR

3. Entry to enter passenger name (Mstr Harith Bin Razak, 09 year old)
N.HARITH/BINRAZAKMSTR*P-C09
4. Entry to enter passenger name (Miss Awenn Richard, DOB: 08.11.2019)
N.I/RICHARD/AWENNMISS*08NOV19
5. Entry to enter passenger name (Mr Tan Kok San)
N.TAN/KOKSANMR
6. To delete passenger name number 4 in the booking file.
N.P4@

7. To delete passenger name number 2 and 3 in the booking file

N.P2-3@

8. To enter received from Norman (passenger) in the booking file.

R.NORMAN
9. To insert ticket review / tiketing dateline on 08 June
T.TAU/08JUN
10. To insert Arrival Not known / ARNK in the booking itinerary.
Y or 0A
11. To request muslim meal (Passenger 2 for segment 2).
SI.P2S2/MOML
12. To cancel SSR for Passenger 1, segment 4.
SI.P1S4@
13. To request special meal (No EGG, Passenger 3, Segment 2).
SI.P3S2/SPML*NO EGG
14. To request wheel chair for passenger 1 (Leg Surgery).
SI.P1/WCHR*LEG SURGERY
15. To insert notepad remarks in the booking (Do not call passenger after 5pm).
NP.DO NOT CALL PASSENGER AFTER 5PM
SECTION B
Creating PNR / Booking File.

Azam, an agent for Rayaz Travel, Kuala Lumpur received a call from Mr Fahmi that asking for seat
availability check. After performing related entry, the following respond returned by GDS:

Mr Fahmi later provides the travel details for Mr Azam to process with a booking. Based on the given
information, create a ticket reservation using cryptic entries.

Passengers’ Name : Mr Fahmi bin Mansor

: Mrs Sofea binti Karim

: Mr Yong Thau Lek

: Miss Azura binti Fahmi (Children 09 yrs)

Itinerary : KULBKI

: BKIKUL

Travel class :Y

Contact : 03-8888 7878 8825 (Agent)

: 013-1234 5678 (Mr Fahmi)

Ticketing Dateline : 20 November 2020

Answer:

PRINT

NAME:

N.FAHMI/BINMANSORMR
N.SOFEA/BINTIKARIMMS
N.YONG/THAULEKMR
N.AZURA/BINTIFAHMIMISS*P-C09

ITINERARY:
N4Y4 (KULBKI) N4Y3 (BKIKUL)

PHONE:
P.KULT*RAYAZ TRAVEL 03888878788825 MR AZAM
P.KULM*013 12345678 MR FAHMI

TICKETING:
T.TAU/20NOV

RECEIVED:
R.MR FAHMI

E OR ER
SECTION C
State the correct answer for the SSR detail / SSR codes requested below.

1. AVML : ASIAN VEGETARIAN MEAL

2. Diabetic Meal : DBML

3. Kosher Meal : KSML

4. MOML : MUSLIM MEAL

5. VGML : VEGETARIAN / NON DAIRY

6. Special Meal : SPML

7. FPML : FRUIT PLATTER

8. BLML : BLAND MEAL

9. Gluten-Free Meal : GFML

10. Low Protein Meal : LPML

11. Bassinet : BSCT

12. MEDA : MEDICAL ASSISTANCE/MEDICAL CASE

13. WCHR : WHEELCHAIR FOR DISTANCE/RAMP

14. Meet and Assist :MAAS

15. WCHC :WHEELCHAIR FOR CABIN SEAT

16. INF : INFANT

17. CHD : CHILD

18. Extra Seat :EXST

19. Unaccompanied Minor : UM

20. Deaf Passenger :DEAF

- End of Exercise 4 -