This document outlines principles for problem solving including respect for people, continuous improvement, going to the source of the problem, collecting data, experimenting scientifically, blaming processes not people, and returning joy to work through empowerment. It suggests rating adherence to each principle on a 1-10 scale and identifying specific actions to apply principles better by answering when, where, and how those actions will occur.
This document outlines principles for problem solving including respect for people, continuous improvement, going to the source of the problem, collecting data, experimenting scientifically, blaming processes not people, and returning joy to work through empowerment. It suggests rating adherence to each principle on a 1-10 scale and identifying specific actions to apply principles better by answering when, where, and how those actions will occur.
This document outlines principles for problem solving including respect for people, continuous improvement, going to the source of the problem, collecting data, experimenting scientifically, blaming processes not people, and returning joy to work through empowerment. It suggests rating adherence to each principle on a 1-10 scale and identifying specific actions to apply principles better by answering when, where, and how those actions will occur.