Professional Documents
Culture Documents
Participants
(either disputants, third parties, or both) analyze the conflict including background, participants, issues,
dynamics, and possible solutions. Then participants decide on a plan of action.
Assessment clarifies who the stakeholders are, each stakeholder's interests and needs, as well as the
nature of the past and current conflict dynamics. Once they understand these elements, participants
can decide whether there is a possibility to manage or resolve the conflict and which resolution process
is most likely to succeed. Participants can then design a work plan, with or without a third party
intervenor.
It offers a reflective tool which clarifies issues, participants' interests, needs, and values and reveals
those of other stakeholders
It reframes relationships
Examples: