UNIVERSITY OF AGRONOMIC SCIENCES AND VETERINARY MEDICINE

OF BUCHAREST
FACULTY OF MANAGEMENT AND RURAL DEVELOPMENT
PART-TIME AND DISTANCE LEARNING DEPARTMENT

ENGLISH PROJECT

- First Semester -

Presented in partial fulfillment of the requirement for the degree of Bachelor of Science
by
Gheorghita Ionut- Catalin

YEAR: II
SPECIALISATION: I.M.A.P.A.

- January 2023 -
I. Complete the phrases for sensitive email communication by putting one of the
following words in the correct space:

decision writing support appreciate

opinion convenient enable

1. I …appreciate…………….. that this will create some work. I realise that this is very
short notice but...
2. Would it be a good idea to... This is just my …opinion…………….. What do you
think?
3. We need to take a ……decision………….. on this by Friday. Shall I call you tomorrow
at 10 am your time to discuss? If tomorrow is not …convenient…………….. can you
please let me know when would be a good time for you to talk?
4. I'm just ……writing………….. to request because... This is important because I need...
In order to do this, I need your support……………….. If things go well, it will ………
enable……….. us to...

II. Match the expressions above with the following strategies:

a) Give clear and positive reasons behind your thinking to avoid misinterpretation.
b) Acknowledge possible 'negative' impact of your email.
c) Stress a common objective: ask for support rather than demand things.
d) Communicate openness to others' opinions and ideas.
e) Have clear actions and suggest a telephone call if the email topic is sensitive.

1.b 2.d 3.e 4.c, a

III. Interactive communication. Choose the correct phrase(s) to complete the blanks in
guidelines below:
I couldn't agree more on that. I think, and it's just my experience,
that ...
I'm not disagreeing with you. It's just that ... You mean that ...
What's your experience with this? I may be wrong about this but for me …
What do you think? What's your take on this?\
What about you? What you said was very interesting…
 Interesting. Yes, but...
Absolutely.
When speaking:
- Give an opinion briefly. Don't speak for too long before letting the other person speak (90
seconds maximum).
- Don't be too direct when giving an opinion. Show modesty and openness, perhaps by
saying the other person could be right, e.g. . I'm not disagreeing with you. It's just
that .......................................................
- Make clear that your opinion is not negative about what the other person said, e.g. .... I
couldn't agree more on that..................................................

As you decide to stop talking:

- Finish with a question such as ........ What do you think?............................................... or
Do you see what I mean? to hand over to the other person and to show you are interested in
their point of view.
- This handover question also helps to make the conversation flow more easily.

When listening:
- Give feedback to the speaker. Do this with non-verbal communication, e.g. nodding or
smiling, or verbally, e.g. Aha, OK, I see what you're saying or . What you said was very
interesting…....... .............................................. .

As the other person stops talking:

- Don't disagree too quickly by saying ............ I may be wrong about this but for
me...........................................
- Begin with a short summary of what was said, e.g. If I understand you correctly or ..........
You mean that ................................................
- Focus first on areas of agreement, e.g. You may be right or .................. Yes,
but........................................ .
- If you want to disagree, be polite and ask a question to discover more about the opinion:
Why do you say…? What's your take on this?\
- Finally, give your opinions briefly. Absolutely.