Professional Documents
Culture Documents
1. Clarity: Communication should be clear, concise, and to the point. Avoid using jargon or
technical terms that may not be familiar to everyone. Use simple language and avoid using
overly complex sentences.
2. Active listening: Effective communication involves active listening. This means paying
attention to what others are saying, asking questions, and clarifying any misunderstandings.
Active listening can help avoid miscommunication and build trust.
3. Respectful tone: Communication should be respectful and professional. Avoid using a harsh
or critical tone, and be mindful of nonverbal cues such as body language and tone of voice.
4. Timeliness: Communication should be timely and relevant. Respond to emails and messages
promptly, and ensure that information is shared in a timely manner.
5. Feedback: Effective communication involves providing feedback. This can include both
positive feedback to recognize good work, as well as constructive feedback to address areas
for improvement. Feedback should be specific, actionable, and delivered in a respectful
manner.
6. Technology: Technology can be a useful tool for communication, but it can also be a barrier
to effective communication. Use technology appropriately and avoid over-reliance on email
or other digital communication methods.
7. Cultural sensitivity: Effective communication requires cultural sensitivity. Be mindful of
cultural differences and avoid making assumptions or stereotypes based on cultural
backgrounds.