SAGAR (M.P.

)
2022-23
SUMMER INTERNSHIP
PROGRAME
On
LIFE INSURANCE CORPORATION AT
SAGAR

For the partial Fuillfilment for the degree of MBA

UNDER THE GUIDANCE OF
MR. MANISH JAIN

SUBMITTED TO SUBMITTED BY
DEVPRIYA CHOUHAN MAHIMA CHOURASIYA
( Lecturer) MBA 3RD YEAR
Department of MBA Roll No.
Gyanver Institute of Management & Gyanver Institute of Management &
Science, Sagar Science, Sagar
 Preface

The Project work is field which uses tools and techniques to transfer
subjectivity in the environment into objectives, also the findings of the
research, when applied show results, which can be measured and evaluated
so there is feedback this is what makes it a dynamic activity.

This survey is an analytical study of a different facts of the product. The

focus is given on the Brand profile. This TRANNING PROJECT entitled
SUMMER INTERNSHIP PROGRAME On LIFE INSURANCE
CORPORATION AT SAGAR, ”, is for the partial fulfillment of M.B.A..
The idea behind this project is to give practical knowledge and to make
them to face real life situation. The project survey is commonly used for the
collection from the respondents through questionnaire. In this method
statistical techniques have been used systematically. This project survey is not
only with my own efforts but also that of others.

MAHIMA CHOURASIYA
M.B.A.
 ACKNOWLEDGEMENT

I would like to whole hearty thank and express my sincere gratitude to MR.
MANISH JAIN Head of the Department of Busines Studies, GYANVEER
INSTITUTE OF MANAGEMENT & SCIENCE for suggesting me this
problem and for giving an insight in dealing with the subject

.I am highly obliged to DEVPRIYA CHOUHAN, and All Faculty member,

for guiding me in various aspects of this project like conducting field work and
designing questionnaire and suggesting me the Project Work and helping me in
finalising the Report. I express my gratitude to all the customers who very
kindly discussed various aspects of this study and provided useful suggestions
for discussing various problems.

Lastly, I Must express my gratitude to all the elders of the family and
citizen of the city who blessed me in course of discussion. I also extend my
sincere thanks to my family and my friends for their encouragement and
support.

MAHIMA CHOURASIYA
 CERTIFICATE

This to certify that MAHIMA CHOURASIYA Student of M.B.A.

(MARKETING ) GYANVEER INSTITUTE OF MANAGEMENT &
SCIENCE Has diligently worked on the SUMMER INTERSHIP TRAINING
Report of the SUMMER INTERNSHIP PROGRAME LIFE
INSURANCE CORPORATION AT SAGAR ” He has done this Work
under My Guidance and Supervision. This project work is original and not
submitted earlier for the award of any degree or associate ship of any other
University.
During this study he made meticulous efforts for its completion. I wish
him all the best in this sincere endeavors for a bright and successful future.

Signature of the Signature of the Signature of the

Supervisor Head of the Department Examiner

-
 DECLARATION

I hereby declare that the TRAINING work entitled

SUMMER INTERNSHIP PROGRAME On LIFE INSURANCE

CORPORATION AT SAGAR. submitted to the GYANVEER

INSTITUTE OF MANAGEMENT & SCIENCE is a record of an original

work done by me under the guidance of MR. MANISH JAIN Lecturer

& Faculty Member at GYANVEER INSTITUTE OF MANAGEMENT &

SCIENCE. I also ensure that this work done by me is purely original and

is my own creativity.

Date : MAHIMA CHOURASIYA

Place :
 INDEX

Table of Contents
   
Student Declaration i

Certificate from Guide ii

 
Acknowledgement iii
 
Executive Summary iv
CHAPTER-1 1
Introduction

CHAPTER -2 4
Company Profile

CHAPTER -3 21
Research Methodology

CHAPTER-4 25
Policies and Plans

CHAPTER -5 53
Findings

CHAPTER -6 55
Conclusion
 
BIBLIOGRAPHY 57
 
 INSURANCE COMPANIES IN INDIA

In India, Insurance is a national matter, in which life and general insurance is yet a
booming sector with huge possibilities for different global companies, as life
insurance premiums account to 2.5% and general insurance premiums account to
0.65% of India's GDP. The Indian Insurance sector has gone through several phases
and changes, especially after 1999, when the Govt. of India opened up the insurance
sector for private companies to solicit insurance by passing Insurance Regulatory and
Development Authority (IRDA) Bill, allowing FDI up to 26%. Since then, the
Insurance sector in India is considered as a flourishing market amongst global
insurance companies. However, the largest life insurance company in India is still
owned by the government.

The history of Insurance in India dates back to 1818, when Oriental Life Insurance
Company was established by Europeans in Kolkata to cater to their requirements.
Nevertheless, there was discrimination among the life of foreigners and Indians, as
higher premiums were charged from the latter. In 1870, Indians took a sigh of relief
when Bombay Mutual Life Assurance Society, the first Indian insurance company
covered Indian lives at normal rates. Onset of the 20th century brought a drastic
change in the Insurance sector.

In 1912, the Govt. of India passed two acts - the Life Insurance Companies Act, and
the Provident Fund Act - to regulate the insurance business. National Insurance
Company Ltd, founded in 1906, is the oldest existing insurance company in India.
Earlier, the Insurance sector had only two state insurers - Life Insurers i.e. Life
Insurance Corporation of India (LIC), and General Insurers i.e. General Insurance
Corporation of India (GIC). In December 2000, these subsidiaries were de-linked
from parent company and were declared independent insurance companies: Oriental
Insurance Company Limited, New India Assurance Company Limited, National
Insurance Company Limited and United India Insurance Company Limited.

With an annual growth rate of 15-20% and the largest number of life insurance
policies in force, the potential of the Indian insurance industry is huge. Total value of
the Indian insurance market (2004-05) is estimated at Rs. 450 billion (US$10 billion).
The life insurance industry in India grew by an impressive 36%, with premium
income from new business at Rs. 253.43 billion during the fiscal year 2004-2005,
braving stiff competition from private insurers. This report, "Indian Insurance
Industry: New Avenues for Growth 2012", finds that the market share of the state
behemoth, LIC, has clocked 21.87% growth in business at Rs.197.86 billion by
selling 2.4 billion new policies in 2004-05. But this was still not enough to arrest the
fall in its market share, as private players grew by 129% to mop up Rs. 55.57 billion
in 2004-05 from Rs. 24.29 billion in 2003-04.

Though the total volume of LIC's business increased in the fiscal year (2004-2005)
compared to the previous one, its market share came down from 87.04 to 78.07%.
The 14 private insurers increased their market share from about 13% to about 22% in
a year's time. The figures for the first two months of the fiscal year 2005-06 also
speak of the growing share of the private insurers. The share of LIC for this period
has further come down to 75 percent, while the private players have grabbed over 24
percent.

There are presently 12 general insurance companies with four public sector
companies and eight private insurers and private insurance companies collectively
have a 10% share of the non-life insurance market.
 COMPANY PROFILE

The story of insurance is probably as old as the story of mankind. The same instinct
that prompts modern businessmen today to secure themselves against loss and
disaster existed in primitive men also. They too sought to avert the evil consequences
of fire and flood and loss of life and were willing to make some sort of sacrifice in
order to achieve security. Though the concept of insurance is largely a development
of the recent past, particularly after the industrial era – past few centuries – yet its
beginnings date back almost 6000 years.

Life Insurance in its modern form came to India from England in the year 1818.
Oriental Life Insurance Company started by Europeans in Calcutta was the first life
insurance company on Indian Soil. All the insurance companies established during
that period were brought up with the purpose of looking after the needs of European
community and Indian natives were not being insured by these companies. However,
later with the efforts of eminent people like Babu Muttylal Seal, the foreign life
insurance companies started insuring Indian lives. But Indian lives were being treated
as sub-standard lives and heavy extra premiums were being charged on them.
Bombay Mutual Life Assurance Society heralded the birth of first Indian life
insurance company in the year 1870, and covered Indian lives at normal rates.
Starting as Indian enterprise with highly patriotic motives, insurance companies came
into existence to carry the message of insurance and social security through insurance
to various sectors of society. Bharat Insurance Company (1896) was also one of such
companies inspired by nationalism. The Swadeshi movement of 1905-1907 gave rise
to more insurance companies. The United India in Madras, National Indian and
National Insurance in Calcutta and the Co-operative Assurance at Lahore were
established in 1906. In 1907, Hindustan Co-operative Insurance Company took its
birth in one of the rooms of the Jorasanko, house of the great poet Rabindranath
Tagore, in Calcutta. The Indian Mercantile, General Assurance and Swadeshi Life
(later Bombay Life) were some of the companies established during the same period.
Prior to 1912 India had no legislation to regulate insurance business. In the year 1912,
the Life Insurance Companies Act, and the Provident Fund Act were passed. The Life
Insurance Companies Act, 1912 made it necessary that the premium rate tables and
periodical valuations of companies should be certified by an actuary. But the Act
discriminated between foreign and Indian companies on many accounts, putting the
Indian companies at a disadvantage.

The first two decades of the twentieth century saw lot of growth in insurance
business. From 44 companies with total business-in-force as Rs.22.44 crore, it rose to
176 companies with total business-in-force as Rs.298 crore in 1938. During the
mushrooming of insurance companies many financially unsound concerns were also
floated which failed miserably. The Insurance Act 1938 was the first legislation
governing not only life insurance but also non-life insurance to provide strict state
control over insurance business. The demand for nationalization of life insurance
industry was made repeatedly in the past but it gathered momentum in 1944 when a
bill to amend the Life Insurance Act 1938 was introduced in the Legislative
Assembly. However, it was much later on the 19th of January, 1956, that life
insurance in India was nationalized. About 154 Indian insurance companies, 16 non-
Indian companies and 75 provident were operating in India at the time of
nationalization. Nationalization was accomplished in two stages; initially the
management of the companies was taken over by means of an Ordinance, and later,
the ownership too by means of a comprehensive bill. The Parliament of India passed
the Life Insurance Corporation Act on the 19th of June 1956, and the Life Insurance
Corporation of India was created on 1st September, 1956, with the objective of
spreading life insurance much more widely and in particular to the rural areas with a
view to reach all insurable persons in the country, providing them adequate financial
cover at a reasonable cost.

LIC had 5 zonal offices, 33 divisional offices and 212 branch offices, apart from its
corporate office in the year 1956. Since life insurance contracts are long term
contracts and during the currency of the policy it requires a variety of services need
was felt in the later years to expand the operations and place a branch office at each
district headquarter. Re-organization of LIC took place and large numbers of new
branch offices were opened. As a result of re-organization servicing functions were
transferred to the branches, and branches were made accounting units. It worked
wonders with the performance of the corporation. It may be seen that from about
200.00 crores of New Business in 1957 the corporation crossed 1000.00 crores only
in the year 1969-70, and it took another 10 years for LIC to cross 2000.00 crore mark
of new business. But with re-organization happening in the early eighties, by 1985-86
LIC had already crossed 7000.00 crore Sum Assured on new policies.

Today LIC functions with 2048 fully computerized branch offices, 100 divisional
offices, 7 zonal offices and the corporate office. LIC’s Wide Area Network covers
100 divisional offices and connects all the branches through a Metro Area Network.
LIC has tied up with some Banks and Service providers to offer on-line premium
collection facility in selected cities. LIC’s ECS and ATM premium payment facility
is an addition to customer convenience. Apart from on-line Kiosks and IVRS, Info
Centers have been commissioned at Mumbai, Ahmedabad, Bangalore, Chennai,
Hyderabad, Kolkata, New Delhi, Pune and many other cities. With a vision of
providing easy access to its policyholders, LIC has launched its SATELLITE
SAMPARK offices. The satellite offices are smaller, leaner and closer to the
customer. The digitalized records of the satellite offices will facilitate anywhere
servicing and many other conveniences in the future.

LIC continues to be the dominant life insurer even in the liberalized scenario of
Indian insurance and is moving fast on a new growth trajectory surpassing its own
past records. LIC has issued over one crore policies during the current year. It has
crossed the milestone of issuing 1,01,32,955 new policies by 15th Oct, 2005, posting
a healthy growth rate of 16.67% over the corresponding period of the previous year.

From then to now, LIC has crossed many milestones and has set unprecedented
performance records in various aspects of life insurance business. The same motives
which inspired our forefathers to bring insurance into existence in this country inspire
us at LIC to take this message of protection to light the lamps of security in as many
homes as possible and to help the people in providing security to their families.

Some of the important milestones in the life insurance business in India are:

1818: Oriental Life Insurance Company, the first life insurance company on Indian
soil started functioning.

1870: Bombay Mutual Life Assurance Society, the first Indian life insurance
company started its business.
1912: The Indian Life Assurance Companies Act enacted as the first statute to
regulate the life insurance business.

1928: The Indian Insurance Companies Act enacted to enable the government to
collect statistical information about both life and non-life insurance businesses.

1938: Earlier legislation consolidated and amended to by the Insurance Act with the
objective of protecting the interests of the insuring public.

1956: 245 Indian and foreign insurers and provident societies are taken over by the
central government and nationalized. LIC formed by an Act of Parliament, viz. LIC
Act, 1956, with a capital contribution of Rs. 5 crore from the Government of India.

The General insurance business in India, on the other hand, can trace its roots to the
Triton Insurance Company Ltd., the first general insurance company established in
the year 1850 in Calcutta by the British.

Some of the important milestones in the general insurance business in India are:

1907: The Indian Mercantile Insurance Ltd. set up, the first company to transact all
classes of general insurance business.

1957: General Insurance Council, a wing of the Insurance Association of India,

frames a code of conduct for ensuring fair conduct and sound business practices.

1968: The Insurance Act amended to regulate investments and set minimum solvency
margins and the Tariff Advisory Committee set up.

1972: The General Insurance Business (Nationalization) Act, 1972 nationalized the
general insurance business in India with effect from 1st January 1973.

107 insurers amalgamated and grouped into four companies’ viz. the National
Insurance Company Ltd., the New India Assurance Company Ltd., the Oriental
Insurance Company Ltd. and the United India Insurance Company Ltd. GIC
incorporated as a company.
 LIC SUBSIDIARIES

Unlike provisions for private players in the insurance sector, the LIC Act provides for
setting up subsidiaries through policy holders fund. It is due to the LIC act that LIC of
India has a number of subsidiaries which help it in leveraging its potential to the
maximum, providing an enhanced set of diversified services to its customers. These
subsidiaries include LIC International, LIC Nepal, LIC Lanka, LIC Housing Finance
and LIC Mutual Fund.

LIC INERNATIONAL
This is a joint venture offshore company promoted by LIC which commenced
operations in July, 1989 with the objectives of offering US$ denominated policies to
cater to the insurance needs of NRIs and providing insurance services to holders of
LIC policies currently residing in the Gulf. LIC International operates in all GCC
countries.

LIC NEPAL
A joint venture company formed in 2001 with the Vishal Group of Industries, Nepal.

LIC LANKA
A joint venture company formed in 2003 with the Bartleet Group of Companies, Sri
Lanka.

LIC HOUSING FINANCE LTD.

The Company is recognized by National Housing Bank and listed on the National
Stock Exchange (NSE) & Bombay Stock Exchange Limited (BSE). LIC Housing
Finance Ltd. is one of the largest Housing Finance Company in India. Incorporated
on 19th June 1989 under the Companies Act, 1956, the company was promoted by
LIC of India and went public in the year 1994. Its main objective is to provide long
term finance for construction or purchase of houses or apartments. It has a Dubai
office.
LIC MUTUL FUND LTD.
Life Insurance Corporation of India set up LIC Mutual Fund on 19th June 1989 and
contributed Rs. 2 Crores towards the corpus of the Fund. LIC Mutual Fund was
constituted as a Trust in accordance with the provisions of the Indian Trust Act, 1882.

There are some other subsidiaries of LIC which are

1. LIC Mutual Fund Asset Management Company Ltd.
2. LIC HFL Care Homes Ltd.
3. LICHFL Asset Management Company Private Limited.
4. LICHFL Trustee Company Private Limited.
5. LICHFL Financial Services Limited, etc.
 OBJECTIVES OF LIC

 Spread Life Insurance widely and in particular to the rural areas and to the
socially and economically backward classes with a view to reaching all insurable
persons in the country and providing them adequate financial cover against death at a
reasonable cost.

 Maximize mobilization of people's savings by making insurance-linked

savings adequately attractive.
 Bear in mind, in the investment of funds, the primary obligation to its
policyholders, whose money it holds in trust, without losing sight of the interest of
the community as a whole; the funds to be deployed to the best advantage of the
investors as well as the community as a whole, keeping in view national priorities and
obligations of attractive return.
 Conduct business with utmost economy and with the full realization that the
moneys belong to the policyholders.
 Act as trustees of the insured public in their individual and collective
capacities.
 Meet the various life insurance needs of the community that would arise in the
changing social and economic environment.
 Involve all people working in the Corporation to the best of their capability in
furthering the interests of the insured public by providing efficient service with
courtesy.
 Promote amongst all agents and employees of the Corporation a sense of
participation, pride and job satisfaction through discharge of their duties with
dedication towards achievement of Corporate Objective.

MISSION/VISSION
MISSION
"Explore and enhance the quality of life of people through financial security by
providing products and services of aspired attributes with competitive returns, and by
rendering resources for economic development."

VISSION
"A trans-nationally competitive financial conglomerate of significance to societies
and Pride of India."

BOARD OF DIRECTORS

Members on the Board of the Corporation

1. Chairman: Shri. T.S. Vijayan

2. Managing Director: Shri. D.K. Mehrotra

3. Managing Director: Shri. Thomas Mathew T.

4. Managing Director: Shri. A.K. Dasgupta

5. Finance Secretary: Shri. Ashok Chawla (Ministry of Finance, Govt. of India)

6. Additional Secretary: Shri. G.C. Chaturvedi (Department of Financial

Services, Ministry of Finance, Govt. of India.)

7. Chairman cum Managing Director: Shri. Yogesh Lohiya (GIC of India)

AWARDS AND ACHIVEMENTS

Brand Equity Most Trusted Brand Golden Peacock Innovative Product /
2009 Top in Insurance Category Service Award – 2009

Readers Digest Trusted Brand

Loyalty Awards - 2009
Award 2009 in the Platinum category

NDTV Profit Business Leadership

CNBC Awaaz Consumer Awards 2008
Award 2008
INDY's Silver Award for Best INDY's Silver Award for Best in
Corporate Film House Magazine

IT USER 2008  NASCOM Selected Business Super brand India

2008

ASIA BRAND CONGRESS BRAND Pitch Award -" Rank 1 " India's Top
LEADERSHIP AWARD 2008 50 service Brands
Loyalty Awards 2008 - Insurance SKOCH Challengers Award 2008 for
Sector Jeevan Madhur

Readers Digest Trusted Brand Award Golden Peacock Award for

2008 in the Platinum category. Excellence in Corporate Governance

Web 18 Genius of the web awards 2007

TAX BENEFITS
The aggregate amount of deduction under all the relevant sections viz. section 80C,
section 80CCC and section 80CCD shall not, exceed Rs.1 Lakh.

1)  Deduction from Income for payment of Premium (Sec. 80C).

(a) Life Insurance premia:

The insurance premia paid for a policy is eligible for deduction. The premium paid
should not be in excess of 20% of capital sum assured.
(b) Contribution to Deferred Annuity Plans:  
The premia paid for a Deferred Annuity; provided such contract does not contain a
provision to exercise an option by the insured to received a cash payment in lieu of
the payment of annuity is eligible for deduction.

(c)  Contribution to Pension/Annuity Plans:

Contribution to New Jeevan Dhara-I and New Jeevan Akshay-V Schemes of LIC
are qualified for rebate under this section.

2) Income tax exemption on Maturity/Death Claims proceeds under

Section 10(10D)

All the benefits payable under a Life Insurance policy are tax free. However in cases
the premium paid in excess of 20% of the capital sum assured within a year,
benefits paid excess of premiums will be taxable. The benefits from a key man
Insurance policy and any sum received under Sec 80DD, Sub-section (3) are also
taxable.

3) Jeevan Nidhi Plan & New Jeevan Suraksha - I Plan (U/s. 80CCC)
Amounts paid from the taxable income to premiums of the above
annuity are deductible.

4) Deduction under section 80D Medical Premium paid for a Health

Insurance policy is deductible to the extent of Rs. 15000 for an
assessee and/or his family members’ policy/s. A separate exemption
to the extent of Rs. 15,000 for premiums paid for an assessee’s
parent is also available. If any one or both of the parents are Senior
citizens, then an enhanced exemption limit of Rs. 20,000 is
available. Section 80D also covers payment of premium exclusively
for Critical Illness Rider.

5) Jeevan Aadhar Plan (Sec.80DD)

Premium paid for LIC’s Jeevan Aadhar Plan (for the maintenance of an
handicapped dependent) is eligible for deduction from the total income to the extent
of Rs.50,000 and to the extent of Rs.75,000/- where handicapped dependent is
suffering from specified severe disability.

6) Exemption in respect of commutation of pension under Jeevan

Suraksha &    Jeevan Nidhi Plans.  (Section 10(10A):

A payment received by way of commutation of pension from Jeevan Suraksha  &

Jeevan Nidhi Annuity plans is exempt from tax
 FINDINGS

Findings: After completing the study following points can be drawn:

1. It has one of the single distribution networks amongst government insurance
players.
2. LIC has many numbers of insurance policies and plans having flexible to meet the
customers’ requirement and expectation.
3. LIC entered the market with aggressive marketing and supported by after sale
services with the help of technology.
4. All LIC Plans come with Sovereign Guarantee i.e., Government of India Guarantee
regarding repayment. Infact, as of now, only LIC plans enjoy this Government
Guarantee.

CONCLUSION

After completing the project it is concluded that LIC develop its various plans and
policies, flexible in nature, according to the requirements of its targeted market or
customers and is thus beneficial to its customers in various ways. The most important
benefit it provides to its customers is that it is a government owned company. This
lead to increase in the satisfaction level of its customer that is why LIC has more than
200 million policyholders which is equal to the fourth largest country in world.
Therefore it is not only beneficial but better than other insurance companies not only
regarding its product but also its services.
 BIBLIOGRAPHY

Information and data used in the project has been collected from the
following sources:-
1. www.licindia.com
2. www.licmutual.com
3. www.lichousing.com
4. www.wikipedia.org
5. www.reportbuyer.com
6. Outlook Money Magazine
12th August 2009, 09 September 2009
7. Money Today Magazine
11 June 2009, September 2009