● Post implementation Support includes solving service requests raised by end user.
● Solving tickets which is logged on to helpdesk within stipulated time & analysis of issue in case of change
requests or new developments.
● Process clarification for the end-user.
● Handling tickets on Material Management- Analysis of a problem and proposing the solution to the user
and fixing the tickets.
● Understanding of requirements, coordinating with technical consultants to get it developed and t
● Post implementation Support includes solving service requests raised by end user.
● Solving tickets which is logged on to helpdesk within stipulated time & analysis of issue in case of change
requests or new developments.
● Process clarification for the end-user.
● Handling tickets on Material Management- Analysis of a problem and proposing the solution to the user
and fixing the tickets.
● Understanding of requirements, coordinating with technical consultants to get it developed and t
● Post implementation Support includes solving service requests raised by end user.
● Solving tickets which is logged on to helpdesk within stipulated time & analysis of issue in case of change
requests or new developments.
● Process clarification for the end-user.
● Handling tickets on Material Management- Analysis of a problem and proposing the solution to the user
and fixing the tickets.
● Understanding of requirements, coordinating with technical consultants to get it developed and t