Terms & Conditions

The below mentioned terms and conditions read with the payment terms and the privacy policy
governs the relationship between you and PayMate India Limited (“PayMate”) [previously known
as PayMate India Private Limited]. You are hence requested to read and understand the following
terms and conditions, carefully, before registering on, accessing, browsing, downloading or using
our website located at www.paymate.in or through any mobile application or API or any similar
platform (hereinafter referred to as “PayMate Platform”) owned, managed and controlled by
PayMate India, having their registered office at 111, 1st Floor, A-Wing, Sundervilla, S.V.Road,
Santa Cruz West, Mumbai – 400054 on any such device and/or before availing any services
offered by PayMate on or through this Paymate Platform. A User can opt for the services through
the PayMate platform, only when he accepts to abide by all of the Terms and Conditions
hereinafter contained.
The access to and use of this PayMate platform is subject to the following terms and conditions of
use ("Terms"). The words, “he”, "his", "You" “User” and "Customer" refer to the person(s) who
opens the account and shall include both singular and plural. Reference to masculine shall include
the feminine and third gender. The terms may be accepted by individuals or entities/non-
individuals such as corporates, private limited companies, public limited companies, trusts,
association of persons, public sector undertakings, non-government organisations, partnership
firms etc. and the terms within the document need to be construed accordingly irrespective of the
usage therein. Reference to any statute, ordinance or other law includes all regulations and other
instruments and all consolidations, modifications amendments, re-enactments or replacements as
may be applicable, for the time being in force. All headings, bold typing and italics (if any) have
been inserted for convenience of reference only and do not define limit or affect the meaning or
interpretation of these Terms.
The User shall comply with all such terms and conditions as PayMate may prescribe from time to
time with regard to the Services provided by it. All Transactions effected by or through this
PayMate platform, shall constitute legally binding and valid transactions between the user and
PayMate.
These terms and conditions as accepted by User shall be read along with and in addition to any
terms and conditions in force from time to time and issued if any issued by any Service Provider,
relating to the usage of this PayMate Platform They will also be read in conjunction with the
Privacy policy
It is clarified that the Privacy Policy (that is provided separately), form an integral part of these
Terms of Use and should be read contemporaneously with the Terms of Use. Illegality or
unenforceability of one or more provisions of these Terms of Use shall not affect the legality and
enforceability of the other terms of the Terms of Use. For avoidance of doubt, if any of the
provisions becomes void or unenforceable, the rest of the provisions of these Terms of Use shall
be binding upon the User.
The user is solely and exclusively responsible for understanding and complying with all applicable
laws of your specific jurisdiction, including but not limited to the provisions of the RBI Guidelines
on Regulation of Payment Aggregators and Payment Gateways, Payment and Settlement
Systems Act, 2007, Prevention of Money Laundering Act, 2002, Know Your Customer (KYC) /
Anti-Money Laundering (AML) / Combating Financing of Terrorism (CFT) guidelines issued by the
Department of Regulation, RBI (the "KYC GUIDELINES") etc., that may be applicable to the user
in connection with the business and use of PayMate Services.
1. Changes to the terms and conditions:
Paymate reserves the right to change or modify the Content, or information appearing on or in
connection with this Paymate platform, including these Terms at any time without notice to the
user. Paymate may at any time revise these Terms of Use by updating this posting. The user is
bound by such revisions and should therefore do visit these pages to review the current Terms of
Use from time to time. All future Changes shall be notified once you log in into your account and
please ensure to read and keep updated of the terms and conditions from time to time. By
continuing to access the PayMate Platform or use the Services on or after the Effective Date of the
revised Terms, the User agrees to have read, understood and also be bound by the revised
Terms.
2. Definitions:
2.1. For the purpose of these Terms, the following words and phrases shall have the meaning
assigned to them under this Article.
2.1.1 “Acquiring bank" :-
means any bank or financial institution that processes debit card or credit card payments of the
user
2.1.2 "Services" :-
means the service provided by PayMate and Service Providers, if any, to Users, whereby a User
can (i) receive payments from their vendors or other payers; or (ii) make payment to suppliers,
beneficiaries or other payees, or (iii) make settlement by (a) NEFT/RTGS; or (b) credit/ debit card;
or (c) net banking; or (d) any other mode of payment or settlement through banks, that may be
accepted by PayMate from time to time; or (v) make tax payments including but not limited to
goods and service tax payments, payment against challan no. 280, 281, 282, and 283 towards
direct taxes as per the Income Tax Act, 1961 or any other taxes that may be offered for payment
by PayMate on the PayMate Platform; or (vi) make utility bill payments or such other services as
may be offered by PayMate from time to time and availed and used by the User on the PayMate
platform
2.1.3 "User” :-
shall mean any person [ individual resident in India and/or a company/partnership firm/sole
proprietor/ or entity registered in India] who/which is registered on the PayMate platform for using
this PayMate platform and/or who/ which subscribes for the Services through this PayMate
platform, to make or to receive payments to or from third parties or to make any settlement. The
term "User" shall also cover such personnel of any User who are duly authorized to avail of the
Services on behalf of the User.
2.1.4 "Settlement Account” : -
means such bank account maintained by PayMate under the relevant guidelines of Reserve Bank
of India or under any other law or regulation as may be applicable from time to time
2.1.5 "Payee” : -
means any person to whom a payment is made, using the Services, (and the term includes a
User who uses the Services to receive payment).
2.1.6. "Payer" :-
means any person who makes a payment, using the Services (and the term includes a User who
uses the Services to make payment) and for tax payments or utility bill payments it means a
person on whose behalf the User has paid taxes or utility bills using PayMate Services.
2.1.7 "Products":-
mean any services or products which are purchased/ offered for sale by a User to third parties
from time to time, Products shall not include those banned products and services that are listed in
Annexure A.
2.1.8. "Service Provider”: -
means a bank, association, facility provider, card issuing institution, acquiring bank, other financial
institution, card processor, clearing house networks or any such vendors or service providers, that
PayMate may engage with from time to time to provide the services
2.1.9 "Transaction":-
means a payment instruction that results in the successful transfer of monies or settlement (a)
from a User to a Payee; or (b) from a Payer to a User.
2.1.10 "Transaction Amount":-
means the total amount payable/ receivable by a User/Payee. This amount shall include all
applicable taxes, charges, interest, delivery costs, commissions and other such incidental charges
etc.
2.1.11 “API”:-
Application programming interface (API) is a set of subroutine definitions, communication
protocols and tools for building software and implies a software code that allows two software
programs to communicate with each other.
2.1.12 “Affiliate” -
i) any natural person, partnership, corporation, association, or other legal entity directly or
indirectly owning, controlling, or holding with power to vote 10% or more of the outstanding voting
securities of the user; (ii) any partnership, corporation, association, or other legal entity 10% or
more of whose outstanding voting securities are directly or indirectly owned, controlled, or held
with power to vote by the user; (iii) any natural person, partnership, corporation, association, or
other legal entity directly or indirectly controlling, controlled by, or under common control with,
user; or (iv) any officer or director of the user. Notwithstanding the foregoing, “affiliates” for
purposes of this Section 2 shall include only those persons acting on behalf of the user and
performing services for the user within the scope of the authority of the user, as set forth in this
Agreement.
3. Eligibility:
To be eligible to use the PayMate Services, you must be (a) an entity eligible and registered to
carry out business or operate in India; or (b) an individual who is at least 18 years old and a
resident of India. The PayMate platform and Services are intended solely for persons who can
form legally binding contracts under Indian Contract Act, 1872 and who are 18 years of age or
older and anyone who is not previously suspended or removed by PayMate from availing the
PayMate Services or accessing the PayMate Platform. Any access to or use of the PayMate
platform or Services by anyone under 18 is expressly prohibited. User also confirms and declares
that his Payer/ Payee is similarly competent to contract. A User represents and warrants that he
has full power and authority for using the Services and is in strict compliance of all laws as
applicable from time to time. Finally, the user also represents not to impersonate any person or
entity, or falsely state or otherwise misrepresent his identity, age or affiliation with any person or
entity.
4. Registration:
In order to avail the Services, User must be registered with PayMate and the Service Providers, if
required. User shall provide PayMate with all such identification and address proof documents as
may be required by PayMate. By registering with PayMate, User agrees to provide true, accurate,
current and complete information, failing which PayMate may at any time reject User’s registration
and terminate his right to use or access the PayMate platform and/or Services. When User
registers on the PayMate, a User Account will be created, that is associated with User’s user
name, password and other identifying information. User shall be responsible for anything that
happens through his User Account. User also expressly covenants that the User Account shall be
used by him only for his valid and genuine business transactions and not otherwise or for any
activity prohibited in Annexure A or for scrupulous/fake transactions. User/Payer/Payee hereby
expressly acknowledges, agrees and undertakes not to enter into/ facilitate /carry on or attempt to
enter into/ facilitate/ carry on any self-financing transaction [“self – financing” means where the
registered user avails or uses the Platform to fund his own business account or that of his spouse
or relatives or affiliates] on or through PayMate platform. In the event, the User/Payer or Payee is
found to be doing so or attempting to do such self-financing transaction, PayMate shall at its
discretion have recourse to take such actions as it deems fit (including suspension of account,
investigation etc, levy of fines or penalty, appropriation of funds lying in the user account) as the
case may be, including initiating appropriate legal action as may be
By registering with PayMate, User expressly consents to the terms and conditions, payment terms
and Privacy Policy. If the User do not feel comfortable with any part of our Terms of Service, he
must not use or access the Service. The User expressly undertakes to keep his account
information, which includes but not limited to his primary email address, contact number, credit
card number, bank account number, communication address, ownership or legal status current
and valid and in case of any change in information provided, update his account immediately. In
the event of any action/notice by any law enforcement agency or conviction by a court of law, the
User shall undertake to forthwith without any delay inform PayMate about the same and keep
PayMate updated
5. Information:
The user will be required to submit the following information while registering:
Valid Identification and address proof
Permanent Account Number Card [PAN CARD]
Business document in case of an entity

The User authorises PayMate directly or through third parties, to make any inquiries as PayMate
consider necessary to validate the identity, including as necessary to comply with the obligations
under applicable laws and regulations. This may include asking the user for further information or
documentation, requiring him to provide personal identification documents, valid identity proof and
address proof
6. Use of Services:
The Services may be used exclusively by the User for making and receiving payments from and/or
to Payer/Payee or making settlement of a valid and legal transaction and/or to make tax payments
or make utility bill payments.
To enable the User to use the Services, a link with login credentials will be communicated to the
User on his mobile phone or notified email address and the User irrevocably and unconditionally
accepts the sole responsibility for use, confidentiality and protection of said login credentials,
including passwords, as well as for all orders and information and changes entered into the
mobile/ e mail/web account using such login credentials. For use of services provided by PayMate,
the user hereby shall subscribe to a suitable plan as he may deem appropriate and make payment
to PayMate as per Payment Terms laid down hereunder.
As a default configuration for the use of the Services, only the admin registered by the User will be
able to undertake Transaction on the User Account. For making any change/modification in the
default configuration, the User will need to submit a request through his account on PayMate
Platform. The User will be notified via email once the requested change is being effected.
The User hereby understands, accepts and acknowledges that he is solely responsible for any
loss or damage caused to the User or User’s vendors/customers arising as result of this
configuration whether directly or indirectly and shall release PayMate from any such liability arising
therefrom
PayMate has no obligation to verify the authenticity of the Transaction once the transaction is
generated through a valid login and authenticated through a password. The User shall at all times
take all appropriate steps, including those as mentioned herein, to maintain the security and
confidentiality of the information. PayMate shall not be liable for any mistake or misuse of the
Services by either the User or by any person authorized by the User, or by any person gaining
access to the Services through the User. User agrees that PayMate accepts all instructions
originating from his Account in good faith and that they are genuine and are normal business
transaction and, in a manner, consistent with commercially reasonable security standards. User
shall indemnify and hold PayMate safe and harmless for direct or indirect losses resulted as a
result of the disclosure of sensitive information by or through User or for any loss or damage
caused to PayMate, its officers and employees or the acquiring bank for any breach of the terms
of use/privacy policy/payment terms by the user or his customer or vendor, or for any Intellectual
Property infringement claim brought by third party or for any other loss or damage due to security
breach
a) On receiving the necessary details from the Service Provider, PayMate shall initiate the
required payment to Payee/User/ as instructed by User/ Payer.
b) Confirmation of the Transaction performed using valid login credentials shall be conclusive
evidence of a Transaction being effected.
c) User is responsible to furnish PayMate with correct and current Payee or Payer information. In
the event that the payment is in respect of a purchase or sale of product or services by the
User/Payee, PayMate shall not be required to ensure that the purchased Products and/or services
have been duly delivered. In the event a User chooses to complain about a Transaction, the same
should be communicated to PayMate within 3 (three) days of the Transaction. The User expressly
agrees and warrants that PayMate is only an online intermediary / platform for facilitating the
payment or settlement of transaction and hence is not responsible to the User or to any other third
party for any wrong payment or defect in products delivered or any other dispute between the user
and the payee or with banks
All transactions shall be done in Indian Rupees
d)In case of any request under clause 2.1.2(i) for an amount more than INR 2,00,000/- and is in
fraction, PayMate may retain fraction component in the user account and the transaction amount
shall be processed through RTGS immediately to the user.
e) In case of tax payment, once the GST and/or direct tax payment is processed successfully, the
status of the payment will be updated on the GST and/or Direct Tax Portal.
The user shall get a challan confirmation on receipt of the same from the respective tax authorities
7. User Obligations:
a) Every User is responsible to (i) furnish correct and accurate information of the Payer/ Payee as
may be required, on an independent basis; (ii) furnish to PayMate forthwith on demand, the
original copy/copies of proof of delivery of Products, invoices or other records pertaining to any
Transaction; (iii) ensure that all licenses and registrations required by him are in full force and
effect to enable them to carry on the business of sale/ purchase of Products and rendering of
Services and agrees to furnish immediately copies of such licenses on request by PayMate
b) User shall not (i) carry out any activity, which is banned, illegal or immoral, (ii) use the Services
in any manner or in furtherance of any activity, which constitutes a violation of any law or
regulation or which may cause PayMate to be subject to investigation, prosecution or legal action.
c) User undertakes and assures to PayMate that payments shall not be made/ received in respect
of any Products mentioned in the banned items list set out in Annexure A hereto and that
payments are been made in under valid business contract with the customer or vendor and the
payments are in respect of genuine business transaction
d) User undertakes to inform PayMate if he has any dealing or engages as a
vendor/supplier/customer/dealer in any of such prohibited goods at any point of time
e) User shall act in compliance with all laws, rules and regulations and shall at all times comply
with the guidelines set by Visa/Master Card/ acquiring banks/ Service Providers, as may be
applicable from time to time
f) User shall not sell, provide, exchange, or otherwise disclose to third parties or use themselves
(other than for the purpose of completing a Transaction, or as specifically required by law) any
personal information about any third party, including the account details and mobile number,
without obtaining the prior written consent of such third party.
g) User shall take all precautions as may be feasible or as may be directed by PayMate to ensure
that there is no breach of security and that the integrity of the link between their systems/ site, the
PayMate platform and the payment mechanism is maintained at all times. In the event of any loss
being caused as a result of the link being breached or as a consequence of the link being
improper or being in violation of the provisions of this clause, the loss shall be to the account of the
User and the User shall indemnify and keep indemnified PayMate and the Service Providers from
any loss as may be caused in this regard.
h) User shall bear and be solely and exclusively responsible for the payment of all relevant &
applicable taxes (including any applicable withholding taxes) as may be due from time to time
i) A User shall not at any time require any other user or any other person to provide him with any
details of the accounts held by the other users with any Banks including, the passwords, account
number, card numbers, mobile phone numbers and PIN which may be assigned to them by the
Banks from time to time.
j) A User shall use the information regarding a Payee/ Payer (including name, address, e-mail
address, telephone numbers and other data) conveyed to him whilst using the Services, only for
the purpose of completing the Transaction for which it was furnished, and not to sell or otherwise
furnish such information to others unless he has an independent source of such information or
obtains the express written consent of such Payee/ Payer.
k) A User shall inform PayMate of any change in his email address, mobile number, address,
ownership or legal status or his cessation of business in writing forthwith on such change.
l) User shall not interfere with or damage the PayMate platform, including, without limitation,
through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service
attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address information or
similar methods or technology.
m) As a condition of use of the Services, the User will not use the Services for any purpose that is
unlawful or prohibited by these terms, conditions, or violate the T&Cs. PayMate reserves the right
to suspend the user’s PayMate account or restrict use of services or any such other action as
PayMate may deem fit [ including but not restricted to such legal recourses as may be available],
without any prior notice to the user
n) User shall not impersonate any person or entity, falsely claim or otherwise misrepresent his
affiliation with any person or entity, or access the accounts of others without permission, forge
another person’s digital signature, misrepresent the source, identity, or content of information
transmitted, perform any other similar fraudulent;
o) User shall not infringe Paymate’s or any third party’s intellectual property rights, rights of
publicity or privacy;
p) User shall not use the PayMate Services or the Paymate Platform in any manner that could
damage, disable, overburden, or impair it, including, without limitation, using the Paymate Services
or the Paymate Platform in an automated manner or otherwise;
q) PayMate has the right to investigate and prosecute violation of any of the above to the fullest
extent of the law or seek such legal recourse as available.[including but not restricted to indemnify
and keep PayMate and its officers, affiliates from any such losses or damages as PayMate may
incur on account of such violations and also right to adjust any money lying in the settlement
account towards losses or damages that PayMate may suffer on account of such violation, without
prior notice to the user
r) User shall not use PayMate Services or Paymate Platform for any self-financing activities which
includes but not limited to transfer of funds to the Payee against any fake or fraudulent
transactions, use of credit card registered in User’s name by any other User/Payer on Paymate
Platform, transfer of funds to any subsidiary, holding, associate company of the User or any
related party, unless such transfer of funds is towards a genuine transaction between the User and
the other Party.
s) PayMate has the right to temporary terminate such User’s access to the PayMate platform.
User shall be given a reasonable opportunity of being heard and provide evidences/proof ensuring
the validity of the transaction, any failure to prove the validity of the transaction will lead to
permanent embargo on the User to access the PayMate Platform. In addition to this, PayMate also
has the right to impose penalty or appropriate funds in the user account as it deems fit
t) The User hereby expressly agrees and undertakes not to use this PayMate platform to facilitate
any payment or settlement or collect monies from Vendor/Customer who /which is an affiliate.
u) Every User availing GST payment service on PayMate Platform shall ensure that: i) valid login
credentials are entered by the User while accessing the GST portal; (ii) correct and accurate
amounts are mentioned against respective type of tax heads; (iii) CPIN amount mentioned on the
PayMate Platform should be verified; (iv) losses that may incur due to providing of incorrect CPIN
or incorrect amounts in the tax heads while making GST payments, User shall be held solely and
exclusively responsible in such instances.
v) Every User availing utility bill payment service on PayMate Platform is responsible to (i) furnish
correct and accurate information of himself or of the Payer if the User is making payment of utility
bill on behalf of the Payer (ii) verify name, address, e-mail address, telephone numbers,
utility/consumer account number and other data of the Payer if the User is making utility payment
on behalf of the Payer
w) Every User availing direct tax payment service on the PayMate Platform is responsible to (i)
furnish correct and accurate information of the Payee and/or of the Payer if the User is making
payment of tax of deducted at source on behalf of the Payer (ii) verify name, address, e-mail
address, telephone numbers, PAN/TAN and other data of the Payer if the User is making tax
payment on behalf of the Payer; (ii) verify the challan type selected before initiating payment; (iii)
losses that may incur due to providing of incorrect PAN/TAN or other information of the Payer on
PayMate Platform while making tax payments, User shall be held solely responsible in such
instances;
x) In the event of any dispute between the User and the Payer with respect to the tax payments,
Paymate shall not be made a party to any litigation, arbitration or other proceeding instituted in
respect of such disputes.
8. Fees:
(a) Subscription Fees:
A User is required to subscribe to any of the available plans to be able to utilize the Services. The
Subscription Fees shall be payable by User as per the subscription plan chosen by him. The
various plans available are set out in the Payment Terms. Subscription plans of various durations
are available to Users. Payments for subscription plans can be made only by credit card.
A User’s subscription will be automatically renewed at the end of each subscription period unless
User downgrades his paid subscription plan to a free plan or informs PayMate that he does not
wish to renew the subscription. At the time of automatic renewal, the Subscription Fee will be
charged to the credit card last used by a User. PayMate provides Users the option of changing
credit card details if he would like the payment for the renewal to be made through a different
credit card. If User does not wish to renew the subscription, he must inform PayMate at least
seven days prior to the renewal date. If User has not downgraded to a free plan and if User has
not informed PayMate that he does not wish to renew the subscription, he will be presumed to
have authorized PayMate to charge the Subscription Fee to the credit card last used by him.
A User shall not be entitled to any refunds or credits in respect of the Subscription Fees/ other
fees or payments paid by him, even in cases where the User has elected to terminate his
subscription to the Services or cancel his Account prior to the end of the period of his subscription.
PayMate may, from time to time, make changes in the subscription plans, Subscription Fees, the
prices of any Services or PayMate may charge Users for use of Services that are currently
available free of charge. Any such changes made by PayMate will however not apply until the
expiry of a User’s existing subscription period/ billing cycle.
PayMate reserves the right to terminate unpaid User accounts that are inactive for a continuous
period of 120 days. In the event of such termination, all data associated with such User account
will be deleted unless required to be maintained by law as may be applicable. PayMate will
provide User prior notice of such termination and option to back-up his data. The data deletion
policy of PayMate may be implemented with respect to any or all of the Services.
(b) Transaction Fees:
The acquiring bank will authenticate, authorize, and process the payment instructions given by the
Payer in respect of a Transaction upon fulfilment of valid criteria as set forth by the acquiring bank
from time to time and accordingly transfer such approved Transaction Amount from the Payer’s
bank account to the settlement account maintained by PayMate
In consideration of the Services rendered by PayMate to the User, the User shall pay to PayMate
a Transaction Fee that is more specifically detailed in the Fee Schedule defined in the Payment
Terms
PayMate shall deduct its Transaction Fees plus service tax per successful Transaction and make
payment of the balance of the Transaction Amount to User/ Payee’s designated bank account. All
other taxes, duties or charges shall be borne and paid by User, unless otherwise agreed between
the Parties. PayMate reserves the right to alter / modify / change the discount / commission or
transaction fee payable at its discretion at any time without notice to the user.
It is hereby agreed and acknowledged by the User that the transaction fees charged by PayMate
in respect of a Transaction that has been settled or completed shall not be returned or repaid by
PayMate to the User or any other person irrespective of the Transaction being rejected, charged
back, refunded or disputed.
9. Specific Terms:
a) PayMate and or the Acquiring Bank will not be responsible for any disputes between the Users
and the Payers/ Payees, including issues regarding prices, delivery, non-delivery, deficiency of
services or delay in delivery of the Products, quality of Products or services or otherwise. All such
disputes will be dealt with by and between the User and the Payer/ Payee directly, and PayMate
shall not be a party to such disputes.
b) PayMate cannot and does not guarantee the timings of any payments made or received as
such timing is dependent upon User’s or the Payer’s bank, card issuing bank/ card processor
(where a credit/ debit card is used), acquiring financial institution and other Service Providers.
PayMate assumes no liability and shall not be held responsible for any delays in delivery of
payment or availability of funds when using the Services.
c) PayMate and the Acquiring Bank shall not be a party to the contract between the User and any
Payer/ Payee in any manner whatsoever. All contracts are directly between Users and their
Payers/ Payees.
d) User shall be responsible for any miscommunication or incorrect User/ third party/ other
information that may be provided to PayMate at the time of enabling the Services for the User.
e) PayMate/ Service Provider reserve the right to impose limits on the number of Transactions
which may be charged on an individual credit card or other account during any time period and
reserve the right to refuse to make payments in respect of Transactions exceeding such limit.
PayMate also reserves the right to impose limits on each and every amount which may be
charged on an individual credit card or other account at any point of time. PayMate/ Service
Provider also reserve the right to refuse to make payments in respect of Transactions by Users
with a prior history of questionable charges or for any other reason as the case may be
10. Security:
a) The User will not hold PayMate liable in case of any improper/ fraudulent/unauthorized/
duplicate/erroneous use of his mobile and/or the web-based access or through any other platform.
PayMate will also not be liable for any direct or indirect consequences connected with the use/
misuse of User’s web/ mobile/ e mail account by any third party. If any third parties gain access to
the Services, the User will be responsible and shall indemnify PayMate against any liability, costs
or damages arising out of such misuse / use by third parties based upon or relating to such access
and use, or otherwise.
b) The User shall be fully liable for: (a) any unauthorised use of his mobile/ email account; and/or
(b) all authorised Transactions on his web/mobile/email account.
c) Without prejudice to the remedies available to PayMate and these Terms, PayMate shall be
under no liability whatsoever to the User in respect of any loss or damage arising directly or
indirectly out of:
any defect in any Products supplied to him or services rendered to him;
any inability of a third party to supply or deliver the required Products or services in the
necessary numbers or types or manner;
the refusal of any person (including a Service Provider) to honour or accept a payment;
the malfunction of any computer terminal or equipment;
the utilization of the Services by any person other than by the User;
any transaction which is unsuccessful or fails for any reason whatsoever, whether PayMate has
a prior notice of it or not;
any mis-statement, error or omission in any details disclosed to PayMate.
11. Refunds/ Chargebacks:
A Chargeback shall mean a Transaction that is uncollectible and returned to Service Provider/
PayMate by User/ Payee or acquiring bank for a refund to the concerned Payer / User due to any
of the following reasons:
a) Any payment which the User/ Payer refuses to honour or demands a refund of because the
Products or services, purchased or sold or the delivery thereof, was not as promised or was
defective, deficiency of service, incomplete and /or unsatisfactory for any reason whatsoever, or
that payment for the same has already been made.
b) Any payments by a User/ Payer using the Services, which is returned by the acquiring bank for
any reason whatsoever.
c) Any charge/debit arising out of any alleged hacking breach of security or encryption that may be
utilized by Service Provider/ PayMate/ Payee from time to time or
d) Any Transaction that is unsuccessful.
As a result of the rapid nature of movements of funds, once a payment has been initiated through
the Services, it may not be possible to retract the same using the Services. Hence neither the
Acquiring Bank or PayMate shall be responsible to the User or anyone else for chargeback or
refund. The user hereby expressly acknowledges and confirms that PayMate shall not be liable for
the Chargeback
Any such retraction of a payment shall be between user and payee directly and a chargeback can
be considered only if the Payee refunds the amount back.
In the event of a Chargeback situation arising in case of any Products or services purchased by a
User or Payer, for which payment has not yet been made to the Payee or User, the User or Payer
shall be advised by PayMate to resolve the issue with the Payee or User at the earliest and
PayMate shall then settle the payment in accordance with the solution agreed upon by the Parties
once the same is communicated to PayMate.
In any event, chargeback request may be entertained only if the payee refunds the amount and
hence PayMate is under no obligation otherwise.
In the event of a Chargeback situation arising in case of any Products purchased by a User/
Payer, for which payment has been made to the Payee/User / Service Provider, the User/ Payer
shall be advised to resolve the issue with the Payee/User / Service Provider at the earliest and
shall then settle the payment in accordance with the solution agreed upon by the Parties only if the
Payee refunds the amounts back.
PayMate shall not be responsible to make payments in respect of any Chargeback unless it has
received the requisite amounts from the concerned acquiring bank/ Service Provider/ Payee/ User.
In the event of the receipt by PayMate of an amount of a Chargeback from the acquiring bank /
Service Provider, PayMate shall pass on to User/ Payer such amount received by them within 7
days
Further more :-
The User shall keep the Acquiring Bank and PayMate safe and harmless and indemnified and
shall indemnify the Acquiring Bank and PayMate for any actions, claims, costs, loss, damages,
expenses or liability made against or suffered or incurred by the Acquiring Bank or PayMate
directly or indirectly arising out of:
a Card transaction between user and the vendor
all Card transactions that are charged back;
willful misconduct, collusion to falsify a business transaction or carrying on activities which are
illegal or prohibited as per the law of the land or as may be prohibited in the terms and
conditions agreed with PayMate by the user or fraud by Customer/Vendor or its Employees or
 Agents;
Any fines or penalties imposed on the Bank or PayMate by the Card Schemes in connection
with Paymate’s use of the Services;
Bank may refuse to accept any transaction if it is invalid and may charge it back to Paymate if
the Bank has already processed it.
Bank may reserve the right to:
debit Paymate’s Settlement Account and/or
deduct and set off from settlement funds due to Paymate; and/or
invoice/raise a debit note to recover from Paymate separately,
for any of the following amounts:
funds credited to Paymate’s account in error;
the amount of any refunds issued (if not already deducted from sums paid by Bank to Paymate
invalid transactions (including Chargebacks and our related losses;
government charges; and
any other amounts then due from Paymate to us, arising out of or in relation to the terms of the
Transaction Documents;
Refund
If a User claims a refund, before the vendor is settled, PayMate shall on written request for
refund, roll back the transaction to the User after deducting the relevant MDR charges
In case the User claims a refund after the vendor is settled, the User expressly agrees that such
transactions cannot be rolled back and hence covenants to resolve this transaction with the
Vendor offline and inform PayMate on such resolution. Neither Acquiring Bank nor PayMate
shall be liable to the User or the Vendor for any such refund in this instance
Cardholder/Customer, Paymate must provide a cheque in favors of Bank for the amount of the
refund.
12. Compliance with mandates of the OFAC:
If applicable User undertakes that it shall, during the use of the Services, be in compliance with the
mandates of OFAC and acknowledges that the User has not directly or indirectly lent, contributed
or otherwise made available funds to any of its affiliates, joint venture partners or any other person
or entity for the purpose of financing the activities of any person currently subject to the OFAC
Specially Designated Nationals List (SDN), Consolidated Sanctions List and the Additional OFAC
Sanctions List, as amended from time to time. For the purpose of this paragraph, OFAC means
the Office of Foreign Assets Control constituted under the laws of the United States of America.
13. Fraudulent Transactions:
In case PayMate is intimated, by the Acquiring Bank or a Card Payment Network, that a customer
has reported an unauthorised debit of the customer's payment instrument ("FRAUDULENT
TRANSACTION"), then PayMate shall be entitled to suspend the settlement of the amount
associated with the Fraudulent Transaction during the pendency of inquiries, investigations and
resolution thereof by the Acquiring Bank or the Card Payment Network.
In the event the Fraudulent Transaction results in a Chargeback, then the Chargeback shall be
resolved in accordance with the provisions relating to Chargeback as set out under these Terms of
Use.
If the amount in respect of a Fraudulent Transaction has already been settled to the User pursuant
to these Terms of Use, any dispute arising in relation to the said Fraudulent Transaction, following
settlement, shall be resolved in accordance with the RBI's notification RBI/DPSS/2019-20/174
DPSS.CO.PD.No.1810/02.14.008/2019-20, dated March 17, 2020,
DBR.No.Leg.BC.78/09.07.005/2017-18, dated July 6, 2017 read with RBI's notification DBOD.
LEG. BC 86/09.07.007/2001-02 dated April 8, 2002 and other notifications, circulars and
guidelines issued by the RBI in this regard from time to time.
14. Termination:
If either PayMate or Service Provider suspects, on reasonable grounds, that a User has committed
a breach of these Terms or any other agreement with PayMate or any act of dishonesty or fraud
against PayMate/ any Service Provider, PayMate shall be entitled to (a) suspend all payment
under these Terms; (b) deactivate/ suspend your User Account and disable your password; and
(c) terminate User’s access to the PayMate platform or the Services; pending enquiries by
PayMate. User may cancel his User Account at any time by sending Paymate’s an email to that
effect.
15. Indemnity:
User shall keep PayMate and the Acquiring Bank safe and harmless and indemnified from and
against any and all liability (including but not limited to liabilities, judgments, damages, losses,
claims, costs and expenses,) or any other loss that may occur, arising from or relating to any
claim, suit or proceeding brought against PayMate by another User/ Service Provider/ third party
for reasons including, but not limited to (i) delivery, non-delivery or delay, deficiency or mistake in
respect of the Products purchased sold or services rendered; (ii) a breach, nonperformance, non-
compliance or inadequate performance by the User of any of the terms, conditions,
representations, obligations or warranties made by him; (iii) any acts, errors, misrepresentations,
wilful misconduct or negligence of the User, or his employees, subcontractors and agents in
performance of their obligations under these Terms; (iv) infringement of Intellectual property rights,
privacy rights of third parties; (v) third party claims or suits.
16. Confidentiality:
User agrees not to disclose or attempt to use or personally benefit from any non-public information
that he may learn on the PayMate platform or through the Services.
This obligation shall continue until such time as the non-public information has become publicly
known through no action of your own. If the User is compelled by order of a court or other
governmental or legal body (or have notice that such an order is being sought) to divulge any such
non-public information, he agrees to forthwith and diligently notify PayMate and cooperate fully
with PayMate in protecting such information to the extent possible under applicable law.
PayMate may access, preserve and disclose any of the user’s information if required to do so by
law, or PayMate believes in good faith that it is reasonably necessary to (i) respond to claims
asserted against PayMate or to comply with legal process, (ii) for fraud prevention, risk
assessment, investigation, customer support, product development and de-bugging purposes, or
(iii) protect the rights, property or safety of PayMate, its Users or members of the public. Please
refer to our Privacy Policy for further details
17. Intellectual Property Rights:
The PayMate platform content and the trademarks, service marks and logos contained therein
("Marks") are owned by or licensed to PayMate, subject to copyright and other intellectual property
rights under the law and international conventions. Such PayMate platform content may not be
copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, uploaded, or
otherwise exploited without the prior written consent of PayMate.
The user also expressly agrees and undertakes and consents to use of its trade mark, service
mark and logo on PayMate website/platform/app
18. Privacy Policy:
User understands that his access to the PayMate platform will result in the collection, use and
storage of his information which is subject to PayMate's Privacy Policy. Through his access of the
PayMate platform User consents to the collection, use and storage of such information, which will
be held by PayMate and may be processed and stored by Service Providers. For an explanation
of PayMate’s practices and policies related to the collection, use, and storage of Users’
information, please read our Privacy Policy
19. Disclaimer of Warranties:
THE CONTENT AND FUNCTIONALITY ON THE PAYMATE PLATFORM IS PROVIDED WITH
THE UNDERSTANDING THAT PAYMATE IS NOT HEREIN ENGAGED IN ITSELF FOR MAKING
PAYMENTS. PAYMATE IS AN INTERMEDIARY BETWEEN BANKS, SERVICE PROVIDERS
AND USERS.
ALL CONTENT AND FUNCTIONALITY ON THE PAYMATE PLATFORM IS PROVIDED "AS IS,"
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. PAYMATE MAKES NO
WARRANTIES, EXPRESS OR IMPLIED, AS TO THE ACCURACY, OR ADEQUACY OF THE
PAYMATE PLATFORM OR THAT THE SERVICES PROVIDED OR THE FUNCTIONALITY ON
THIS PAYMATE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE.
PAYMATE DONOT WARRANT TO THE USER THAT :-
THE INFORMATION OR CONTENTS PROVIDED ON THE PAYMATE PLATFORM WILL BE
ACCURATE, COMPLETE AND UPDATED;
THE USE OF THE SERVICES WILL MEET THE USER’S REQUIREMENTS;
THE USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE
FROM ERROR;
ANY INFORMATION OBTAINED BY THE USER AS A RESULT OF USE OF THE SERVICES
WILL BE ACCURATE OR RELIABLE, AND
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE
SERVICES IS DONE AT THE USER’S OWN DISCRETION AND RISK AND THAT THE USER
WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO HIS COMPUTER SYSTEM OR
OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH
MATERIAL.
NO WARRANTY OF ANY KIND, IMPLIED, EXPRESS OR STATUTORY, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES OF NON-INFRINGEMENT OF THIRD PARTY RIGHTS, TITLE,
MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR
PURPOSE, IS GIVEN IN CONJUNCTION WITH PAYMATE’S SERVICES OR ANY
DATA/CONTENT.
PAYMATE DOES NOT WARRANT THAT PRODUCTS/SERVICES OR ANY CONTENT/DATA
WILL BE PROVIDED UNINTERRUPTED OR FREE FROM ERRORS OR THAT ANY
IDENTIFIED DEFECT WILL BE IMMEDIATELY CORRECTED. FURTHER, NO WARRANTY IS
GIVEN THAT PRODUCTS/SERVICES OR ANY DATA/CONTENT ARE FREE FROM ANY
COMPUTER VIRUS OR OTHER MALICIOUS, DESTRUCTIVE OR CORRUPTING CODE,
AGENT, PROGRAM OR MACROS. BANK PROVIDE THE PRODUCTS/SERVICES AN "AS IS",
"WHERE IS", "WITH ALL FAULTS" BASIS. USER HEREBY ACKNOWLEDGES THAT HIS USE
OF THIS PAYMATE PLATFORM AND THE SERVICES IS AT HIS SOLE RISK.
UNDER NO CIRCUMSTANCES SHALL PAYMATE OR ANY OF ITS PREDECESSORS,
SUCCESSORS, PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS,
SHAREHOLDERS, INVESTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, ATTORNEYS
AND THEIR RESPECTIVE HEIRS, SUCCESSORS OR ASSIGNS BE LIABLE FOR ANY
DAMAGES, INCLUDING DIRECT, INCIDENTAL, PUNITIVE, SPECIAL, CONSEQUENTIAL OR
EXEMPLARY DAMAGES THAT DIRECTLY OR INDIRECTLY RESULT FROM THE USE OF, OR
THE INABILITY TO USE, THIS PAYMATE PLATFORM OR THESERVICES, INCLUDING FOR
VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM THE PAYMATE PLATFORM, EVEN IF
PAYMATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES
AND REGARDLESS OF THE THEORY OF LIABILITY.
20. Limitation of Liability:
USER EXPRESSLY ACKNOWLEDGES AND AGREES THAT, TO THE MAXIMUM EXTENT
PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF HIS ACCESS TO AND USE OF
THE PAYMATE PLATFORM AND SERVICES, REMAINS WITH HIM. NEITHER PAYMATE NOR
THE ACQUIRING BANK NOR ANY OTHER PARTY INVOLVED IN PROVIDING OR
DELIVERING THE PAYMATE PLATFORM OR SERVICES WILL BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST
PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER
DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES, OR IN
CONNECTION WITH THESE TERMS, AS A RESULT OF HIS USE OF THE PAYMATE
PLATFORM OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND
WHETHER OR NOT PAYMATE HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH
DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED
OF ITS ESSENTIAL PURPOSE. FOR TAX PAYMENTS AND OR UTILITY BILL PAYMENTS
THROUGH THE PAYMATE PLATFORM, PAYMATE SHALL NOT BE RESPONSIBLE FOR ANY
SYSTEM FAILURE OR NON-COMPLETION OF TRANSACTION WHETHER SUCH FAILURE
OR NON-COMPLETION INCLUDES SYSTEM FAILURE, DOWNTIME OR NONAVAILABILITY
AT THE BANK/UTILITY PROVIDERS WEBSITE OR TAX AUTHORITIES WEB SITE
EXCEPT FOR PAYMATE’S OBLIGATIONS TO MAKE PAYMENTS THROUGH THE
SETTLEMENT ACCOUNT AS ENVISAGED HEREIN, IN NO EVENT WILL PAYMATE'S
AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS AND
USER’S USE OF THE PAYMATE PLATFORM AND SERVICES, EXCEED THE AMOUNT OF
INDIAN RUPEES ONE THOUSAND ONLY IN AGGREGRATE AT ALL TIMES OR THE AMOUNT
PAID BY THE USER FOR AVAILING PAYMATE PLATFORM, WHICHEVER IS LESSER
21. General Terms:
Unless otherwise set out, all payments may only be made in Indian Rupees.
PayMate may, change any fee or charge or institute new fees or charges. The User agrees to
pay all fees and charges so levied.
PayMate shall not make any refunds of any amounts other than as agreed by these Terms.
The User hereby accepts that he may, from time to time, receive from PayMate or its
associates, communications such as service announcements, advertisements or
administrative communications.
PayMate’s sole obligation and User’s sole and exclusive remedy in the event of interruption to
the Payment Services or loss of use and/or access to the Payment Services, shall be to use all
reasonable endeavoursto restore the Payment Services as soon as reasonably possible.
In no event shall PayMate or a Service Provider be liable to a User or any other third party for
any applicable taxes and government levies.
In no event will PayMate’s total liability to User for all liabilities, losses, damages and causes of
action arising out of or relating to these terms and conditions; or the User’s use of the PayMate
platform; however, caused, exceed the amount paid by User, if any, for utilising the PayMate
platform or One Thousand Rupees (Rs.1000), in aggregate, at all times whichever is lesser.
Any link on the PayMate platform to a third-party site is not an endorsement of that third-party
site or platform. The use or browsing by a User of any other PayMate platform shall be subject
to the terms and conditions in each such PayMate platform.
PayMate does not endorse any advertiser or merchant linked to its PayMate platform. In case
of any such endorsement, the User must verify all information provided by the merchants/
advertisers before arriving at his decision to purchase any Product.
The User’s participation in any event/ contest/ promotion shall be governed by the terms and
conditions mentioned in the respective event/ contest/ promotion along with these Terms.
PayMate shall not be liable for any unauthorised access to the User’s data or any
unauthorized transmissions sent through the PayMate Services.
PayMate shall have the right, at its sole discretion, to:
restrict or terminate a User's access to its Services;
modify or discontinue its Services or any part thereof;
require a User to provide details in respect of any transactions and any other details as required
by PayMate from time to time; without incurring any liability therefor.
PayMate shall have the right, in its sole discretion, for any or no reason, and without penalty,
to suspend or terminate a User’s use of the PayMate platform and its Services or any part
thereof, with or without notice.
The User shall not (whether on-line or otherwise) describe itself as agent or representative of
PayMate or make any representations to any customer or any third party or give any
warranties which may require PayMate or Service Provider to undertake to or be liable for,
whether directly or indirectly, any obligation and/or responsibility to customer or any third party.
 PayMate shall not be liable for any breach of these Terms due to any force-majeure event
such as act of god, fire, lightning, explosion, flood, inclement weather conditions, power
failures, failure in any communication systems, equipment breakdown, strikes, lock-out or any
other cause beyond the control of PayMate.
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable
law including, but not limited to, the warranty disclaimers and liability limitations set forth
herein, then the invalid or unenforceable provision will be deemed superseded by a valid,
enforceable provision that most closely matches the intent of the original provision and the
remainder of the Terms shall continue in effect.
PayMate may assign or transfer its rights and obligations to any other party.
In case of any dispute between the parties on the interpretation or implementation of these
Terms, the appropriate court in Mumbai shall have exclusive jurisdiction.
No failure or delay by PayMate in exercising any right, power or privilege shall operate as a
waiver thereof.
All claims, matters and disputes are subject to the sole and exclusive jurisdiction of the
competent courts in Mumbai, State of Maharashtra
For any queries / details Users can contact:
PayMate India Limited(Previously known as PayMate India Private Limited), 111, SunderVilla, S.V.
Road, Santa Cruz (W), Mumbai 400054, India.
Or
Write to us at contact@paymate.co.in
Annexure A: Banned items
Adult goods and services which includes pornography and other sexually suggestive materials
(including literature, imagery and other media); escort or prostitution services.
Alcohol which includes Alcohol or alcoholic beverages such as beer, liquor, wine, or
champagne.
Body parts which includes organs or other body parts.
Bulk marketing tools which includes email lists, software, or other products enabling
unsolicited email messages (spam).
Cable descramblers and black boxes which includes devices intended to obtain cable and
satellite signals for free.
Child pornography which includes pornographic materials involving minors.
Scrupulous Copyright unlocking devices which includes Mod chips or other devices designed
to circumvent copyright protection.
Scrupulous Copyrighted media which includes unauthorized copies of books, music, movies,
and other licensed or protected materials.
Scrupulous Copyrighted software which includes unauthorized copies of software, video
games and other licensed or protected materials, including OEM or bundled software.
Counterfeit and unauthorized goods which includes replicas or imitations of designer goods;
items without a celebrity endorsement that would normally require such an association, fake
autographs, counterfeit stamps, and other potentially unauthorized goods.
Drugs and drug paraphernalia which includes illegal drugs and drug accessories, including
herbal drugs like salvia and magic mushrooms.
Drug test circumvention aids which includes drug cleansing shakes, urine test additives, and
related items.
Endangered species which includes plants, animals or other organisms (including product
derivatives) in danger of extinction.
Gaming/gambling which includes lottery tickets, sports bets, memberships/ enrolment in online
gambling sites, and related content.
Government IDs or documents which includes fake IDs, passports, diplomas, and noble titles.
Hacking and cracking materials which includes manuals, how-to guides, information, or
equipment enabling illegal access to software, servers, watomites, or other protected property.
Illegal goods which includes materials, products, or information promoting illegal goods or
enabling illegal acts.
Miracle cures which includes unsubstantiated cures, remedies or other items marketed as
quick health fixes.
Offensive goods which includes literature, products or other materials that: a) Defame or
slander any person or groups of people based on race, ethnicity, national origin, religion, sex,
or other factors b) Encourage or incite violent acts c) Promote intolerance or hatred.
Offensive goods, crime which includes crime scene photos or items, such as personal
belongings, associated with criminals.
Prescription drugs or herbal drugs or any kind of online pharmacies which includes drugs or
other products requiring a prescription by a licensed medical practitioner.
Pyrotechnic devices and hazardous materials which includes fireworks and related goods;
toxic, flammable, and radioactive materials and substances.
Regulated goods which includes air bags; batteries containing mercury; Freon or similar
substances/refrigerants, chemical/industrial solvents, government uniforms, car titles or logos,
license plates, police badges and law enforcement equipment, lock-picking devices,
pesticides; postage meters, recalled items, slot machines, surveillance equipment; goods
regulated by government or other agency specifications.
Securities, which includes stocks, bonds, or related financial products.
Tobacco and cigarettes which includes cigarettes, cigars, chewing tobacco, and related
products.
Traffic devices which includes radar detectors/ jammers , license plate covers, traffic signal
changers, and related products.
Weapons which includes firearms, ammunition, knives, brass knuckles, gun parts, and other
armaments.
Wholesale currency which includes discounted currencies or currency exchanges.
Live animals or hides/skins/teeth, nails and other parts etc of animals.
Multi-Level Marketing collection fees.
Matrix sites or sites using a matrix scheme approach.
Work-at-home information.
Drop-shipped merchandise.
Any product or service which is not in compliance with all applicable laws and regulations
 whether federal, state, local or international including the laws of India.
The User shall not sell, purchase, provide or exchange a cardholder's name or MasterCard /
Visa account number information in any form obtained by reason of a MasterCard/ Visa Card
transaction to any third party other than its MasterCard/ Visa acquiring member-Citrus Pay, or
pursuant to a government /statutory or competent body's request.
Pyrotechnic devices, combustibles, corrosives and hazardous materials which includes
explosives, fireworks and related goods; toxic, flammable, and radioactive materials and
substances
Regulated goods which includes air bags; batteries containing mercury; Freon or similar
substances/refrigerants; chemical/industrial solvents; government uniforms; car titles; license
plates; police badges and law enforcement equipment; lock-picking devices; pesticides;
postage meters; recalled items; slot machines; surveillance equipment; goods regulated by
government or other agency specifications
Relate to a) promotion of hate, violence, racial intolerance or the financial exploitation of a
crime, (b) items that infringe or violate any copyright, trademark, right of publicity or privacy or
any other proprietary right under the laws of any jurisdiction, (c) certain sexually oriented
materials or services, (d) to store, track, transfer, and manage balances of digital currencies,
like Bitcoin or Ethereum or cryptocurrencies or by whatever name so called
Relate to transactions that (a) show the personal information of third parties in violation of
applicable law, (b) support pyramid or ponzi schemes, matrix programs, other "get rich quick"
schemes or certain multi-level marketing programs, (c) are associated with purchases of
annuities or lottery contracts, lay-away systems, offshore banking or transactions to finance or
refinance debts funded by a credit card, (d) involve currency exchanges or check cashing
businesses, (e) involve certain credit repair, debt settlement services, credit transactions or
insurance activities, or (f) involve offering or receiving payments for the purpose of bribery or
corruption or money laundering in any manner whatsoever by whatever name as called or (g) )
Securities which includes stocks, bonds, or related financial products

Last Updated on: 16th March, 2022

Accepted By:
Date: 8/17/2022 4:47:35 PM