NICKOLAY MAKARENKO @ nmakarenko2004@gmail.com oJ +1-778-980-7145 @ Langley, BC, Canada © JaliQ nickomakarenko March 19, 2023 Ms. Emilia Conder Boston Pizza 20090 91A Ave, Langley Township, BC, VIM 3Y9 (Re: Senior Manager) Dear Ms. Emilia Conder, The Boston Pizza's providing guests with a memorable dining experience, exceptional quality of service, and delicious food has always impressed me. Particularly drawn to Boston Pizza's ‘emphasis on teamwork and collaboration among staff members, which creates a positive work environment and enhances the overall dining experience for guests. | am excited about the opportunity to contribute to Boston Pizza's continued success while providing outstanding service to guests. ‘As a seasoned server with over two years of experience in the food service industry, Tam confident that I have the transferrable skills required to excel in the Server position at Boston Pizza. During my time at a high-volume restaurant, I had to handle multiple tables simultaneously while ensuring that each guest received exceptional service. To manage my workload effectively, I developed strong multitasking skills and prioritized tasks based on urgency. I also maintained clear communication with the kitchen staff and other servers to ensure that orders were accurate and delivered on time. My efforts resulted in a 20% increase in customer satisfaction ratings, as well as an increase in my average tips by 25% I believe that my strong communication skills, passion for customer service, and ability to work well under pressure make me an excellent fit for the Server position at Boston Pizza. lam excited about the opportunity to contribute to the restaurant's success while delivering exceptional service to guests. Based on my strong communication skills, ability to work well under pressure, and passion for customer service, I believe that I would be an excellent fit for the Server position at Boston Pizza. Ihave attached my resume and would welcome the opportunity to meet with you for an interview. Please feel free to contact me at any time via email at nmakarenko2004@gmail.com or phone at (778)-980-7145 between 4pm - 10 pm, Monday through Saturday. Sincerely yours, ing Nickolay Makarenko