Professional Documents
Culture Documents
Management
Skill to handle Problem-solving
and leadership Technical skill
stress skill
skill
Functional Manager vs Project Manager
FUNCTIONAL MANAGER PROJECT MANAGER
• Analytically oriented • Systems oriented
(skilled in synthesis)
• Specialist
• Generalist
• Direct, technical
supervisor • Facilitator
• Has authority for
technical decisions • Responsible for the
project
• Knowledgeable of the
processes being managed • Knowledgeable in
project management
Important Characteristics in the Selection of
Project Manager
Negotiation
Dealing with Obstacles:
The PM should understand the way teams develop.
Phases of Team Development
Forming Tuckman Ladder: A Model of Team Development
(Team members come together for the first time and begin learning
about their roles and responsibilities.)
Storming
(Work on the project begins, but initially the team members tend to
work independently, which often lead to conflict.)
Norming
(Team members begin to establish team norms and team cohesiveness
develops. They reconcile their behaviors to support the overall team,
and trust develops.)
Performing
(Team members come together for the first time and begin learning
about their roles and responsibilities.)
Adjourning
(The work of the project is completed and the team members return to
their functional departments or move on to another project.)
Dealing with Obstacles
What differentiates successful PMs from their Approaches to handling complex
counterparts are their problem-finding ability. projects:
At any stage of the project life cycle, there will 1. Effective communication
be obstacles and PMs should be prepared to with all stakeholders
“scramble”.
2. Client knowledge
3. Leadership
Making Project Goal Trade-Offs
Trade-offs:
1. Trade-offs between the project
goals of cost, time and scope
2. Trade-offs between project
progress and process (technical
vs managerial function)
3
Roles Roles Roles
Meredith, Jack R., Mantel, Jr., Samuel J., and Shafer, Scott M. (2016). Project
Management: A Managerial Approach. 9th ed. Asia: John Wiley & Sons
(Asia) Pte Ltd.