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Teaching Practitioners To Conduct Behavioral Skills Training: A Pyramidal Approach For Training Multiple Human Service Staff
Teaching Practitioners To Conduct Behavioral Skills Training: A Pyramidal Approach For Training Multiple Human Service Staff
Dennis H. Reid
Carolina Behavior Analysis and Support Center
PRACTICE POINTS
• Behavioral skills training (BST) is a well-researched, performance- and competency-based means of training job
skills to human service staff.
• Pyramidal training, through which a senior trainer (e.g., behavior analyst) trains staff to train other staff, repre-
sents a means of reducing the amount of time for the senior trainer to use BST to train multiple staff.
• In this investigation, pyramidal training was used to train (using BST) staff in an adult education program for
people with disabilities to use BST to train other staff in the agency. The pyramidal training was accompanied
by staff acquisition of BST skills and effective use of BST to train desired job skills to other staff within the
regular work setting.
• Behavioral skills training within a pyramidal format is likely to be most beneficial when behavior analysts are
expected to train large numbers of staff or staff in different geographical locations.
An important skill set for many behavior analysts is training until trainees perform the target skills compe-
how to conduct behavioral skills training (BST). Behav- tently. For example, when training staff to implement a
ioral skills training is an evidence-based approach for teaching procedure with a student, the training would
training human service personnel to implement behav- not be considered complete until each staff person was
ior change and related procedures (Parsons, Rollyson, & observed to carry out the procedure at a designated level
Reid, 2012). Numerous work skills have been trained of competency. These features differentiate BST from
to staff in the human services through BST including more traditional approaches to staff training in human
how to teach consumers with disabilities (Sarokoff & service agencies that emphasize verbal teaching strategies
Sturmey, 2004) and implement procedures to reduce such as vocal and written instructions (Parsons et al.).
problem behavior (Miles & Wilder, 2009). The sig- In contrast to the noted effectiveness of BST (see Reid,
nificance of behavior analysts being skilled in BST is O’Kane, & Macurik, 2011, for a review), investigations
highlighted by demonstrations that without such skills, have repeatedly demonstrated the lack of effectiveness of
staff training is not likely to be consistently effective the latter approaches for training staff to perform target
even if the staff trainer (e.g., behavior analyst) is skilled skills (Alavosius & Sulzer-Azaroff, 1990; Gardner, 1972;
in implementing the behavior-change procedure that is Petscher & Bailey, 2006).
being trained to staff (McGimsey, Greene, & Lutzker, Despite the effectiveness of BST, a practical concern
1995; Parsons & Reid, 1995). In short, being skilled in with this training approach is the amount of trainer
applying a behavior-change strategy with consumers is time required (Parsons et al., 2012). Because BST
not sufficient for training others to apply the strategy— involves performance—and competency-based com-
one must also be skilled in training performance skills ponents in addition to vocal and written instructions
to staff (Parsons et al.). usually constituting traditional training approaches,
Two key features of BST are performance—and BST often requires more time for the staff trainer. The
competency-based training components (Parsons et increased time requirement is one explanation regarding
al., 2012). The performance component involves the why verbal-based training strategies are more prevalent
trainer and trainees demonstrating the skills of concern. in human service agencies than BST (Reid, 2004). The
The competency component pertains to continuing the time-efficiency concern can be especially relevant for
Step Definition
6 Observe and record trainee correct vs. incorrect performance of target skill.
Table 2. Average Percentage (and Range) of BST Skills Performed Correctly by Individual Participants During Baseline,
Post-Training, and the On-The-Job Assessment
Rick 25 ( – ) 100 ( – )
ity of training their peers or other agency staff. In this pertains to a relatively small amount of observational
regard, future research would seem desirable to better data regarding the participants’ skills in carrying out the
delineate the conditions that facilitate practitioner use steps of BST. Only three to five baseline assessments and
of BST once trained in lieu of practitioners using more three post-training assessments were conducted with the
traditional but frequently ineffective procedures when participants. Although consistent improvement was ap-
training staff (Reid et al., 2011). parent with each group of participants (Figure 1) from
Another qualification with the current results baseline to post-training (as well as with the individual