Merry Justine Ann Bodegas BSA – AF 1

ASSIGNMENT:

1. Give at least two examples in each of the five skills and qualities of the employees.
a) Communication skills
 Active listening
 Volume and clarity
b) Strong work ethics
 Obeying the company's rules
 Mutual respect for your colleagues at work
c) Teamwork skills
 Problem-solving
 Collaboration
d) Analytical skills
 Research
 Forecasting
e) Initiative
 Offering to help when no one asks
 Resolving minor problems before they become seriou

2. Give at least two examples in each of the ten communication skills for workplace success.

a) Non-verbal communication
 Proper eye contact
 Good posture
b) Clarity and concision
 Saying just enough
 Convey messages as few words as possible
c) Friendliness
 Treat everyone with respect
 Provide a tension release for your employees
d) Picking the right medium
 Using Gmail to send important and private messages
 Meeting with an individual for a face-to-face, in-person discussion may ensure
that they receive your message and can ask questions for clarity
e) Feedback
 Your input to today's meeting was a game-changer for this project
 Consistency is one of your biggest strengths
f) Confidence
  Always doing the right thing, despite what others might think of you
 Identifying your own weaknesses and implementing ways to overcome them
g) Respect
 Be considerate and discreet
 Saying ‘thank you’
h) Open-minded
 Staying calm when they are wrong
 Wanting to hear what other people have to say
i) Empathy
 Be encouraging
 Giving people your full attention in meetings
j) Listening
 Building trust
 Establishing rapport
2. Give at least two examples in each of the three kinds of speech according to purpose.
a) Informative Speech
 Reports
 Lectures
b) Persuasive Speech
 Political campaign
 Advertisement
c) Argumentative Speech
 Debate
3. Give at least two examples in each of the four kinds of speech according to delivery.
a) Read speech
 A President's or Prime Minister's address
 A televised news report (given using a teleprompter) seen on television
b) Memorized speech
 Declamation
 A valedictory address
c) Impromptu speech
 introducing yourself in front of everyone
 sharing stories and experiences to your friends
d) Extemporaneous speech
 Debate
 Answering your teachers questions in front of the class