Instructor: Prof. George A. Hamoy Subject: HRM 221
CASE STUDY: BENEDICT AND HIS MANAGEMENT STYLE
I. CASE FACTS Benedict’s poor management technique causes the group to be distant and resistant to him. For this reason, the group disliked him and their performance causes unproductivity. The office atmosphere became dull after the evaluation. II. PROBLEM
How can Benedict manage his team better to promote unity, teamwork, and togetherness within the division? III. OBJECTIVES
To end the disagreement between Benedict and his staff.
To rebuild the previous optimistic work atmosphere. To enhance Benedict's leadership style. IV. ANALYSIS OF CAUSES The incident shows that one of the teammates, Cecile, misunderstood Benedict's manager's remark. V. ALTERNATIVES
Establish clear performance standards and objectives.
Modify the management model and conduct regular feedback and support. Fire the teammate. VI. SELECTION OF ALTERNATIVES
ALTERNATIVE PROS CONS
1. Establish clear performance Everyone will be able to fully The idea might cause workers to standards and objectives. understand what is asked of leave. them better. 2. Modify the management Assists workers in enhancing Testing what coaching approach styles and conduct regular their performance and aids is most effective. feedback and support. managers in comprehending workers' worries. 3. Fire the teammate. Potentially make the workplace This management approach can comfortable. cause other employees to leave.
VII. RECOMMENDATION
A healthy workplace atmosphere encourages satisfaction at work. Better task
performance is frequently the result of this. Manager should pay close attention to how each employee behaves, set aside prejudices, engage in active listening, and demonstrate empathy. The engagement and motivation of one's team will rise as a result of regular coaching and feedback, as well as their level of job satisfaction.