Improving supplier relationships and standards is a critical aspect of corporate social

responsibility (CSR). To address the ATA issues, we need to adopt a holistic approach
that aligns with our CSR positioning. Below is a strategic plan that outlines the steps
we can take to improve our supplier relationships and standards.

1. Conduct a comprehensive supplier audit: A comprehensive supplier audit will

help us identify any ATA-related issues that may exist within our supplier
network. We will evaluate each supplier against our CSR standards and
policies, including human rights, labour, environmental, and business ethics.
This audit will enable us to determine the areas where we need to improve
and prioritize our resources.
2. Develop a supplier code of conduct: We will develop a supplier code of
conduct that aligns with our CSR positioning. This code of conduct will clearly
outline the ethical, social, and environmental standards that our suppliers
must meet. We will also require our suppliers to adhere to all applicable laws
and regulations.
3. Implement a supplier performance management system: We will develop a
supplier performance management system that will enable us to monitor and
evaluate supplier performance against our CSR standards continuously. This
system will allow us to identify areas of non-compliance and take corrective
action. We will also use this system to reward suppliers who consistently meet
or exceed our CSR standards.
4. Provide training and capacity building: We will provide our suppliers with the
training and capacity building necessary to meet our CSR standards. This
training will cover topics such as human rights, labor, environmental, and
business ethics. We will also work with our suppliers to develop action plans
to address any areas where they may be falling short of our CSR standards.
5. Establish a grievance mechanism: We will establish a grievance mechanism
that enables our suppliers and their workers to raise concerns about working
conditions or other issues. This mechanism will be accessible, transparent, and
accountable. We will investigate all grievances promptly and take appropriate
action to address them.
6. Engage in continuous improvement: We will continuously monitor and
evaluate our supplier relationships and standards to identify areas for
improvement. We will work with our suppliers to implement best practices,
reduce risks, and improve overall performance against our CSR standards.

In conclusion, the strategic plan outlined above presents a holistic approach to

improving supplier relationships and standards in line with our CSR positioning. By
conducting a comprehensive supplier audit, developing a supplier code of conduct,
implementing a supplier performance management system, providing training and
capacity building, establishing a grievance mechanism, and engaging in continuous
improvement, we can address the ATA issues and strengthen our supplier
relationships while upholding our CSR standards.