Professional Documents
Culture Documents
Instructional Material on
(COOP-20063)
Cooperative Marketing and
Fair-Trade Movement
Compiled by:
ANGELITA S. VILLARUEL, MCD
Polytechnic University of the Philippines,
College of Social Science and Development,
Department of Cooperatives and Social
Development
TABLE OF CONTENTS PAGE
NUMBER
UNIT 1 LESSON Introduction: The Economic Emphasis on 3
1
PRODUCTION AND MARKETING
UNIT 1 LESSON History of Production and Marketing 6
2
Cooperatives
Agricultural / Industrial Producers and
Marketing Cooperative
UNIT 1 LESSON Concept of Marketing 11
3
UNIT 1 LESSON Analyzing Market Opportunities and 16
4
Environments
UNIT 1 LESSON Market limitations, Trends, Segmentation, and 18
5
Strategic Positioning Strategy
UNIT 1 LESSON Service and Environmental Considerations in 22
6
Product Development in Green Marketing
UNIT 1 LESSON Study of Market and Buyer’s Behavior 26
7
UNIT 1 LESSON Managing Product, Sales, Product lines and 32
8
Brands
UNIT 1 LESSON Display, Pricing and Distribution Channel 40
9
UNIT 2 LESSON Fair Trade Movement 46
1
UNIT 2 LESSON Preparation of Marketing / Product and Fair- 53
2
Trade Exhibit Plan
Reference 57
1
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
COURSE TITLE : Cooperative Marketing & Fair-Trade Movement
COURSE CODE : COOP 20063
Compiled By : Angelita F. Sumaway-Villaruel
OVERVIEW
Cooperative Marketing and Fair-Trade Movement is designed to provide BSC students a
comprehensive understanding and useful skills in relation to the different dimensions of
production, marketing and Fair-Trade Movement Organizing for cooperatives.
It covers orientation, developmental strategies and operational processes affecting
business of cooperatives as well as the different component procedures of effective
marketing, production operations management and Fair-Trade movement organizing.
Furthermore, it hones the skills of the students in real product development, marketing
and trade development of cooperative enterprises.
MODULE OBJECTIVES:
KNOWLEDGE: Adapt responsibly on the use of technology and information systems on
cooperatives’ operations management, 5s continuous improvement philosophy and other
coop’s performance standards for marketing and fair-trade movement
ATITUDE: Practice the ethical and organizational values of cooperation, honesty,
integrity, care, service, sincerity among other values. Adapt strong sense of justice, work
ethics, and social responsibility expressed in the core values of love of God and neighbor.
SKILLS: Support strategies for global co-operative future and engage in operationalizing
coop business which is a practical vehicle for promoting self-reliance amongst individuals
and society.
2
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
COURSE MATERIAL
LEARNING OBJECTIVES:
1. Discuss the Mode of Economy or economic cycle (from production, distribution
and consumption)
2. Identify the difference and connection of production, marketing and consumer //
operations management
3. Show interest and appreciation of the importance of knowing the course
DEFINITION OF ECONOMICS
Economics relating to, or based on the production, distribution, and consumption of goods
and services growth.
That Economics is a social science that seeks to analyze and describe the production,
distribution, and consumption of wealth.
In the 19th century economics was the hobby of gentlemen of leisure and the vocation of
a few academics; economists wrote about economic policy but were rarely consulted by
legislators before decisions were made.
Today there is hardly a government, international agency, or large commercial bank that
does not have its own staff of economists. Many of the world’s economists devote their
time to teaching economics in colleges and universities around the world, but most work
in various research or advisory capacities, either for themselves (in economics consulting
firms), in industry, or in government
Economics as:
Production the action of making or manufacturing from components or raw materials, or
the process of being so manufactured. As finished products
4
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Marketing or distribution of finished product. Is the activity, set of institutions, and
processes for creating, communicating, delivering, and exchanging offerings that have
value for customers, clients, partners, and society at large
Consumption: The process in which the substance of a thing is completely destroyed,
used up, or incorporated or transformed into something else.
2.
3.
4.
5.
5
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
UNIT ONE LESSON 2
History of Production and Marketing Cooperatives
Agricultural / Industrial Producers and Marketing Cooperative
LEARNING OBJECTIVES:
1. Discuss Coop History focus on producers and marketing co-op experiences
2. Value the success and failures of Cooperatives in all walks of life.
COURSE MATERIAL:
What are a Production Cooperatives?
The production or industrial cooperative is a cooperative, which is, first and foremost,
designed to provide employment and a source of livelihood for the members who work in
it.
"Workers' production cooperative societies are established by the workers or employees
for the purpose of jointly practicing their occupation for their employment, or public or
private services resulting from the practice of the said occupation, including the sale of
products manufactured, processed, converted or extracted by them, and the execution of
auxiliary emplacement and installation work.“ - Antoine Antoni (French Cooperative Law of 1937)
They operate, first and foremost, in accordance with democratic principles whose
precepts, as adapted to economic and industrial life, represent their members' welfare
not only on the economic level (raising the entrepreneur's income and value added), but
also on the social level (with an emphasis on provident schemes, solidarity and mutual
level) and the human level (improving the working environment by the sense of
confidence resulting from the choice of managers by and from among the members, and
the feeling of being among one’s own').
History of Production Cooperatives
6
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
FRANCE, 1830’S
Trade union organizations, non-governmental organizations and even governments
themselves began to regard industrial production cooperatives as potential vehicles for
the creation of employment.
1848
300 Production Coops were established in France, on which 100 of them are in Paris.
Philippe Bûchez; workers should be self-reliant and build a production coop for their
employment.
Louis Blanc; government or state should fund and build a production coop for the
employment of its common people.
BRITAIN
Establishment of production cooperative, consisted of workers’ associations which
provided the capital necessary for their enterprises. The workers supplied the capital,
thereby earning the right to work in the cooperative and participate in the democratic
cooperative process followed Philippe Bûchez's instigation
GERMANY (1825-1864)
The instigation of Louis Blanc inspired Ferdinand Lasalle, as he emphasized the role of
the government in FUNDING the establishment of production cooperative.
1973; Years of high number of unsuccessful production coops
1975; Gained success. In INDIA, 12, 508 coop associations of textile branch alone (30%
of the Indian Weavers' Association formed a production coops), and the value of their
combined production amounted to 140 million USD.
AGRICULTURAL COOPERATIVES
What does an Agricultural Cooperatives do?
Marketing—ranging from helping members sell their products at the first-handler level, to
processing, distributing, retailing, and exporting
Supplying high-quality products at reasonable prices to Members, providing specialized
services such as drying, credit, utilities, insurance, or trucking, Potential benefits of
Agricultural Cooperatives.
Cash Trading
This is business done on a cash and carry basis. The customer enjoys at least the use
of the goods and services for cash payments he/she gives.
Industrial Cooperatives are very helpful in Obtaining raw materials, Improving the quality
of products and Securing the economies of large-scale production
8
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
What is an Industrial Cooperative Association?
MARKETING COOPERATIVES
1898 Emilio Jacinto organized another failed commercial marketing cooperative in San
Pedro, Laguna. The initial gem of cooperativism during the Spanish colonial period
however failed to take root due to the intense revolutionary struggles of the Filipinos
against the Spaniards.
December 9, 1927 The Americans introduced the Cooperative Marketing Law (PA No.
3425) which encouraged the formation of state-initiated Coop, Bureau of Commerce and
Industry Vested the right to organize farmers’ marketing Cooperatives.
1952 The state organized Farmers' Cooperative Marketing Associations (FACOMAs) and
Producers Marketing Associations (PROCOMAs)
FACOMA to Provide collateral-free loans (to buy machineries) funded by the US agency
mostly in Central Luzon.
9
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
THE MARTIAL LAW PERIOD
Featured the height of state-initiation of cooperative organizing which was patterned after
the Japanese- mode of cooperative development tied-up with the government-initiated
Land Reform Program.
2016 754
2017 669
2018 672
SOURCE: CDA
ACTIVITY / ASSESSMENT:
1. In a power point presentation and or word format, make an additional
presentation or research paper about the origin of cooperatives in Europe,
Asia and Philippines, focusing on Producers, Marketing and Consumer
Cooperatives up to year 2020.
2. In an essay form, not less than 100 words, How do you see the future of
Cooperative movement and the youth today on manner of distribution of
products?
10
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
UNIT ONE LESSON 3 Concept of Marketing
LEARNING OBJECTIVES:
After each and every session the learners are able to:
COURSE MATERIAL:
The marketing concept is the strategy that firms implement to satisfy customers’ needs,
increase sales, maximize surplus and beat the competition. There are 5 marketing
concepts that organizations adopt and execute. These are; (1) production concept, (2)
product concepts, (3) selling concept, (4) marketing concept and (5) societal marketing
concepts.
Marketing is a department of cooperative management that tries to design strategies
that will build gainful relationships with target consumers.
Marketers must answer 2 important questions.
1. what philosophy is the best for a cooperative in setting marketing strategies?
2. What will be the importance for organization, customers and society’s interests?
To answer these; there are five alternative concepts under which organizations design
and carry out their marketing strategies.
These 5 alternative marketing concepts are also called marketing management
philosophies.
12
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Production Concept:
The idea of production concept – “Consumers will favor products that are available and
highly affordable”. This concept is one of the oldest Marketing management orientations
that guide sellers. Companies adopting this orientation run a major risk of focusing too
narrowly on their operations and losing sight of the real objective. Most times; the
production concept can lead to marketing myopia. Management focuses on improving
production and distribution efficiency. Although; in some situations; the production
concept is still a useful philosophy.
You see in Amazon or retail stores; the market is flooded with cheap products from china.
Everything from the cheap plastic product from China is on your cart now. The best
example of the production concept is Vivo, the Chinese smartphone brand. Their phones
are available in almost every corner of the Asian market. You can walk in any phone shop
in Asia and can walk out with the latest and greatest smartphone from Vivo.
Product Concept
The product concept holds that the consumers will favor products that offer the most in
quality, performance and innovative features.
Here; under this concept,
She or he needs something that can be used to store the data. It can be achieved by a
USB Flash drive, SD memory cards, portable hard disks, etc.
So that the company should not look to make the best floppy disk. They should focus to
meet the customer’s data storage needs.
Selling Concept
The selling concept holds the idea- “consumers will not buy enough of the firm’s products
unless it undertakes a large-scale selling and promotion effort”. Here the management
13
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
focuses on creating sales transactions rather than on building long-term, profitable
customer relationships. In other words; The aim is to sell what the company makes rather
than making what the market wants. Such an aggressive selling program carries very
high risks. In selling concept, the marketer assumes that customers will be coaxed into
buying the product will like it, if they don’t like it, they will possibly forget their
disappointment and buy it again later. This is usually a very poor and costly assumption.
Typically, the selling concept is practiced with unsought goods. Unsought goods are that
buyers do not normally think of buying, such as insurance or blood donations. These
industries must be good at tracking down prospects and selling them on a product’s
benefits.
Marketing Concept
what is marketing concept
The marketing concept holds- “achieving organizational goals depends on knowing the
needs and wants of target markets and delivering the desired satisfactions better than
competitors do”.
Here marketing management takes a “customer first” approach. Under the marketing
concept, customer focus and value are the routes to achieve sales and profits. The
marketing concept is a customer-centered “sense and responds” philosophy. The job is
not to find the right customers for your product but to find the right products for your
customers. The marketing concept and the selling concepts are two extreme concepts
and different from each other.
14
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Societal Marketing Concept
Societal marketing concept questions whether the pure marketing concept overlooks
possible conflicts between consumer short-run wants and consumer long-run welfare.
The societal marketing concept holds “marketing strategy should deliver value to
customers in a way that maintains or improves both the consumer’s and society’s well-
being”. It calls for sustainable marketing, socially and environmentally responsible
marketing that meets the present needs of consumers and businesses while also
preserving or enhancing the ability of future generations to meet their needs. The Societal
Marketing Concept puts Human welfare on top before profits and satisfying the wants.
The global warming panic button is pushed and a revelation is required in the way we use
our resources. So, companies are slowly either fully or partially trying to implement the
societal marketing concept.
ACTIVITIES / ASSESSMENT
1. Working paper and Analysis, to Identify the on What are the Marketing
concept did the cooperatives follows and How?
2. Enumerate the difference between Marketing concept and Selling concept
of a cooperatives.
15
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
UNIT ONE LESSON 4
Analyzing Market Opportunities and Environments
LEARNING OBJECTIVES:
1. Determine the use of marketing mix in the cooperative business operations
2. Choose product potentials in changing market and customer’s preferences
16
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Identifying your competition and staying informed about their products and
services is the key to remaining competitive in the market and is crucial to the
survival of any business.
4. Profitability
refers to the financial factors that affect a company’s ability to make money after
subtracting overhead costs like employee salaries, rent and equipment. Whether
you’re starting a new business or just introducing a different product in your market,
it’s important that you determine whether the market can support you and your
goals.
5. Consumer and product type
Is your product a repeat buying product or one-time sale only?
17
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
UNIT ONE LESSON 5 :
Market limitations, Trends, Segmentation, and Strategic Positioning Strategy
LEARNING OBJECTIVES;
1. Recognize market limitations, trends, segmentation and strategic
positioning strategy
2. Analyze factors affecting product generation and production
3. Services and environmental considerations in product development
Green marketing concept
COURSE MATERIAL:
Trends
A pattern of gradual change in a condition, output, or process, or an average or general
tendency of a series of data points to move in a certain direction over time, represented
by a line or curve on a graph.
Market Segmentation
Market segmentation is the research that determines how your organization divides its
customers or cohort into smaller groups based on characteristics such as, age, income,
personality traits or behavior.
18
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Firmographic Segmentation
Firmographic segmentation would take into consideration things like company size,
number of employees and would illustrate how addressing a small business would differ
from addressing an enterprise corporation.
Behavioral Segmentation
Behavioral segmentation divides markets by behaviors and decision-making patterns
such as purchase, consumption, lifestyle, and usage.
Psychographic Segmentation
Psychographic segmentation takes into account the psychological aspects of consumer
behavior by dividing markets according to lifestyle, personality traits, values, opinions,
and interests of consumers.
FACTORS OF PRODUCTION
Inputs that a business uses to produce a good or service. These are the building blocks
or materials and supplies that businesses use to create goods and service in an effort to
make a profit.
Land
Ordinarily when we speak of land, we refer to the space upon which we build our homes,
farms and factories. In economics we speak of land as a factor of production and hence
we refer to not only the soil but all the natural resources which we find on
the ground, beneath the ground in the water and in the air.
Characteristics of Land
The land is a free gift of nature.
The land has no cost of production.
It is immobile.
The land is fixed and limited in supply.
Passive factor of production
Labor In ordinary language, labor refers to the work done manually or it refer to the
workers who use their hands and feet. In economics the term labor refers to
20
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
“The inclusion of all efforts made by man to earn a living” If a person uses his energy and
exerts his mind and body with the motive of getting an income, he is engaged in labor.
Characteristics of Labor
Labor is an active factor of production, Labor cannot be separated from the laborer, A
laborer sells his labor and not himself, Efficiency of labor differs, Labor cannot be engaged
continuously in production like machine Factors Affecting Productivity of Labor, Morale
and Attitude, Fatigue, Absenteeism, Skills and qualifications of workers, Reassignment
of manpower
Capital Generally when we speak of capital, we refer to it as money but in economics the
term capital is used in a much wider sense, it refers to all man-made goods which are
used in production. Capital includes tools, equipment's, machinery, equipment, etc.
Characteristics of Capital
Capital is man-made- it is not a gift of nature; Supply of capital is elastic. It can be
produced in large quantity when its requirement increases, Capital is a passive factor of
production, Capital is perishable as it can be destroyed, Capital is highly mobile
Characteristics of Entrepreneurship
• Risk taker
• Innovative
• Visionary
• Leadership
• Problem-solver
In Green Marketing
Green Marketing
• Refers to the process of selling products and/or services based on their
environmental benefits.
• Typically practiced by companies that are committed to sustainable development
and CSR.
A. Green Design
• Intended to develop more environmentally products and processes.
• The application of green design involves a particular framework for considering
environmental issues.
B. Recycling Initiatives
• Engineers been incorporating recyclable materials in many new product designs
for years.
• The goal is to ensure that products are designed in or way that is as attractive as
possible to recyclers.
C. System Thinking
• A central concept in green design is the notion that the systems effects of design
decisions should be considered.
D. Engineering Design
22
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
• Most engineering designs can be classified as inventions – devices or systems
that are created by human efforts and did not exist before or are improvements
over existing devices or systems.
E. Ecological Factors during Engineering Design
• We should take varied factors into consideration: functional, marketing,
sociological; economic; qualitative, ecological.
23
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
fuels. But this fact doesn't influence the positive image of the brand, as the
community sees its sincere passion for helping the planet.
2. Starbucks has been certified by LEED since 2005, but it has move beyond that by
planning to eliminate all plastic straws by 2020 and open 10,000 environmentally
friendly stores by 2025.
Starbucks tries hard to engage its community in sustainable issues. It uses green
materials for producing, packaging, and delivering its product to customers. As part
of its "Green Store" initiative, the brand also plans to reduce waste and use 30
percent less water and 25 percent less power during production processes.
3. . Timberland – World-known clothing manufacturer and retailer Timberland uses
sustainable stories to introduce its products. As active LOHAS supporters, its
clients wouldn't choose the brand if there was no green element in it.
4. IKEA -This brand uses many tactics and sources to manage waste and renew
energy. Ninety percent of its buildings have solar panels, it uses wind farms to
generate energy, and it has planted millions of trees, while sending only 15 percent
of waste to landfills.
5. The Body Shop -
This brand is known for its effective green positioning. The Body Shop is approved
by Leaping Bunny, the gold standard for non-animal tested products. It also
supports farmers, defends human rights, initiates health treatments and training
events for employees, identifies its values as to protect the planet, and –what's
more important – actually lives up to those values.
• Coca-Cola, with its Plant Bottle campaign, aiming at empowering female
entrepreneurs, encouraging a healthy lifestyle, and helping to conserve water
worldwide by 2020.
• PepsiCo, with its campaigns on reducing water and energy usage across all
business operations. (In 2012, it got the Stockholm Industry Water Award for it.)
• Tom’s of Maine, with its #GREENSCHOOLFUND campaign, teaching students
how to contribute to a cleaner environment.
24
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
• Hershey, with its environmentally-friendly practices, aiming at reducing
greenhouse gases by 50 percent by 2025.
• Seventh Generation, with #ComeCleanand #GenerationGood campaigns,
encouraging Customers market and Behavior [issues] affecting customers
behavior/buying and decision-making [process]
• Institutional and organizational Market [coop market, industrial/market, sellers’
market and government market]
• Market demand
• Forecasting manufacturers to green all production processes.
25
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
UNIT ONE LESSON 7
Study of Market and Buyer’s Behavior
LEARNING OBJECTIVES:
1. Examine customers/member market and behavior [issues] affecting customers
behavior/
2. buying and decision-making [process]
3. Locate institutional and organizational Market [coop market, industrial market,
sellers’ market and government market]
4. Determine market demand for a product
5. Predict market and buyers’ behavioral patterns
26
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Key Factors that influence the buying decision of consumer
Motivation, Perception, Learning, Attitude and Beliefs
• Family, Reference Group, Role and Status
• Culture, Sub-culture, Social Class
• Age, Income, Occupation, Lifestyle
• Personal Income, Family Income, Income Expenses, Consumer Credit, Liquid
Asset of the Consumer, Savings
PSYCHOLOGICAL - factor that talks about psychology of an individual that drives his
action to seek satisfaction.
SOCIAL - factors that are prevalent in the society where a consumer lives in
CULTURE factors that an individual learns at a very early stage of life due to socialization
within the family and other key institutions, such as the set of values, preferences,
behavior patterns, and perceptions are learned as the individual grows.
PERSONAL factors to the consumers that strongly influences their buying behaviors.
These factors vary from person to person that results in a different set of perceptions,
attitudes and behavior towards certain goods and services.
ECONOMIC factors that talk about the level of sales in the market and the financial
position of the consumer, i.e. how much an individual spends on the purchase of goods
and services that contribute to the overall sales of the company.
INFORMATION SEARCH This is the search stage of the process. One that is continually
changing from old fashioned shopping around to the new shop front which is Google.
Information is not only gathered about stuff and on things but from people via
recommendations and through previous experiences we may have had with various
products.
27
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
EVALUATION OF ALTERNATIVES
This step involves evaluating different alternatives that are available in the market along
with the product lifecycle. Once it has been determined by the customer what can satisfy
their need, they will start seeking out the best option available. This evaluation can be
based upon different factors like quality, price or any other factor which are important for
customers. They may compare prices or read reviews and then select a product which
satisfies their parameters the most.
PURCHASE
After the alternatives have been evaluated, consumers take the decision to purchase
products and services. They decide to buy the best brand. But their decision is influenced
by others’ attitude and situational factors.
Institutional Market This is the market where buyer are large players like hospitals,
schools, university and hotels and the product purchased is not directly consumed by
them. They use the purchased good to deliver and create goods and service of their
own.
Organizational Market buys goods and services to use in producing other products,
to resell, or for their own use. Organizational markets usually have fewer buyers but
purchase in far greater amounts than consumer markets.
Resellers Market are organizations that buy goods and services which they later sell
at a profit. Resellers anticipate the needs of their customers, and they fill up their
stockrooms with products for resale.
MARKET DEMAND
28
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
DEMAND is the quantity of a good or service that consumers and businesses are
willing and able to buy at a given price in a given time period.
MARKET DEMAND is the sum of the individual demand for a product from buyers in
the market. If more buyers enter the market and they have the ability to pay for items
on sale, then market demand at each price level will rise.
EXAMPLE
The following table shows their individual demand schedules as well as the market
demand which is obtained by horizontally adding the quantities demanded by
individuals at a given price.
There are several factors that determine the demand for a product.
These are:
29
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Demonstration Effect Often, the new commodities or new models of an
existing product are bought by the rich people.
FORCASTING
Forecasting is done by any company to estimate future trends for the
market, product, etc. Market forecast is a key component of market
analysis which provides with estimated figures based upon some
calculation done on the figures of market research.
Executive Opinion This is pretty much the best guess of the company
executives. It is usually the starting point of many forecasts. It can be made
even more thorough and accurate by basing the bonuses of executives on
the amount of sales they make.
Expert Opinion This is just like executive opinion, only the expert is a third
party from outside the company. Just like executive opinion, it should also
be backed by research and quantitative methods.
30
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
BUYER'S BEHAVIORAL PATTERN
“The most important thing is to forecast where customers are moving, and
be in front of them." Philip Kotler
31
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
UNIT ONE LESSON 8
Managing Product, Sales, Product lines and Brands
MARKET RESEARCH
Market research is the process of determining the viability of a new service or product
through research conducted directly with potential customers. Market research allows a
company to discover the target market and get opinions and other feedback from
consumers about their interest in the product or service.
PRODUCT RESEARCH
Product research is the marketing research that provides information on the desired
characteristics of a product or service. Product research helps companies to understand
what the customers really want, so that the product can be tailored to match the needs of
the customer. This research can help to refine new product ideas.
32
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
ADVERTISING It is the best way to communicate to the customers. Advertising helps
informs the customers about the brands available in the market and the variety of products
useful to them. Advertising is for everybody including kids, young and old. It is done using
various media types, with different techniques and methods most suited.
BRANDING The process involved in creating a unique name and image for a product in
the consumers' mind, mainly through advertising campaigns with a consistent theme.
Branding aims to establish a significant and differentiated presence in the market that
attracts and retains loyal customers.
PROCESS OF QUALITY ASSURANCE This helps reduce problems and errors, in the
final product.
Plan - Organization should plan and establish the process related objectives and
determine the processes that are required to deliver a high-Quality end product.
Do - Development and testing of Processes and also "do" changes in the processes
Check - Monitoring of processes, modify the processes, and check whether it meets the
predetermined objectives
Act - Implement actions that are necessary to achieve improvements in the processes
33
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Difference between Quality Control and Quality Assurance
PRODUCT It is an object or system made available for consumer use; it is anything that
can be offered to a market to satisfy the desire or need of a customer.
BRAND NAME: It is that name which is given by the manufacturer or maker of the product
or a range of products. A brand name is most often trademarks.
Brand Identity: This is the way in which any business perceives its brand. This is basically
the image of the brand from the point of view of its maker and how the maker wants it to
be perceived by consumers.
BRAND LOYALTY: This refers to the tendency of a particular group of customers who
will continue buying the particular brand instead of other similar brands in the market.
BRAND ASSOCIATION is a link which a customer creates in his mind about the brand.
This link should be positive so that the brand is perceived as positive.
SONIC BRANDING: This refers to the use of sound in advertising a particular product or
service. The underlying concept is that when a customer hears that sound, they will think
of that particular product.
34
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
BRAND VOICE: The way a brand speaks to its customers. It is that unique and constant
feature included in every brand decision which makes your customer recognize it and
differentiate it from others. (E.g. Sprite, in India, has a unique brand voice of being
straightforward in everything) Brand voice gives rise to the personality.
BRAND RECALL: is the ability of consumers to recognize the brand when the product
category is mentioned. (E.g. coca cola is recalled when soft drinks are mentioned)
BRAND RECOGNITION: is the ability of consumers to recognize the brand when asked
questions about that brand or when shown products of that brand. (E.g. a product is
shown to you and you’re asked if you’ve seen this before or not or do you remember its
name or not)
Barrier protection: A barrier from oxygen, water vapor, dust, etc., is often required.
Permeation is a critical factor in design. Some packages contain desiccants or oxygen
absorbency to help extend shelf life. Modified atmospheres or controlled atmospheres
are also maintained in some food packages. Keeping the contents clean, fresh, sterile
and safe for the intended shelf life is a primary function.
PROMOTIONAL MIX
blend of promotional variables chosen by marketers to help a firm reach its goals.
35
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Personal selling- is the process of helping and persuading one or more prospects to
purchase a good or service or to act on any idea through the use of an oral presentation,
often in a face-to-face manner or by telephone. Examples include sales presentations,
sales meetings, sales training and incentive programs for intermediary salespeople,
samples, and telemarketing.
Sales Promotion- is media and non-media marketing communication used for a pre-
determined limited time to increase consumer demand, stimulate market demand or
improve product availability. Examples include coupons, sweepstakes, contests, product
samples, rebates, tie-ins, self-liquidating premiums, trade shows, trade-ins, and
exhibitions. Public relations or publicity- is information about a firm's products and
services carried by a third party in an indirect way. This includes free publicity as well as
paid efforts to stimulate discussion and interest. It can be accomplished by planting a
significant news story indirectly in the media, or presenting it favorably through press
releases or corporate anniversary parties. Examples include newspaper and magazine
articles, TVs and radio presentations, charitable contributions, speeches, issue
advertising, seminars.
36
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
SALES FORCE OBJECTIVES
A sales force will have one or more of the following tasks.
Prospecting – search for leads
Targeting – allocation of time between prospects and customers
Communicating – info about company and products
Selling – Approach, presentation, answering objections, closing sales
Servicing – consulting, technical, financing, etc.
Info gathering – market research
Allocating – scarce products to customers.
Ways sales reps work with customers to maintain company competitive edge:
Rep to buyer – discuss issues with a prospect or customer
Rep to buyer group – rep gets to know as many members of buyer group as possible
Sales team to buyer group –
Conference selling – company sales rep and resource group to customer to talk big
problems or opportunities
Selling Seminar – Company team to group of buyers/customers
Once company has strategy can go with direct sales force or contractual force. Direct
sales force is standard sales force with office and field reps, while contractual reps are
purely commission sales forces.
Territorial – each rep gets own piece of land to work equally divided by workload or
potential – result is no customer confusion as to who the rep is
Product - Sales force sells along product lines
Customer – Sales force sells along Customer/Industry lines
Complex – combination of both
Depends upon the number of customers you want to reach then:
Group customers into classes by annual sales volume
Establish desired call frequency-The number of calls to be made per year on each
account in a size class
Classes size time freq. = workload
Determine number of calls a rep can make a year
Workload divided by rep calls per year = number of reps needed
37
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
TRAINING METHODS:
38
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
COMPENSATING SALES REPRESENTATIVES
39
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
EVALUATION OF SALES REPRESENTATIVES
a. Sources of Information
b. Call Reports
c. Sales Reports
d. Work Plan
e. Expense Reports
LEARNING OBJECTIVES:
a) Organize product display, pricing and distribution strategies
b) Discover the proper layout and appropriate to product of cooperative
c) Recognize the importance of being organize to give service excellence
Product display
The merchandise display happens to be a special presentation of the products of a store
that is used to attract and even entice consumers. The nature of these displays can vary
between industries, but all merchandise displays will be based on various basic principles
that were designed to help increase purchases. Yes, merchandise displays are a big part
of the merchandising concept, which is there to help promote sales by coordinating
market, sales strategies and advertising.
1. Categorize your products by aisles or groups of aisles, meaning you should have
departments throughout your store for a consistent look and feel.
2. Place high margin items at the front of your store. These include things like:
• Sunglasses displays
40
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
• Back to school items
• Sodas and candy bars
• Batteries and small electronics
3. Place consumables and everyday goods at the back of your store. Everyone
needs paper towels, toilet paper, and Ziploc bags. Placing these high-volume
items at the back of your store allows customers to eye other products as they
walk to the back, giving you a better chance to get extra sales.
Store Layouts
Since moving merchandise is the name of the game, the store layout should help to
achieve that goal by guiding customers through the store, exposing them to product, all
while managing important stimuli that encourages purchasing behaviors. How people
experience your store is a big part of your brand that needs to be as carefully crafted as
other aspects of your brand.
41
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
4. Free-Flow The free-flow layout philosophy is almost a rejection of the others.
With free-flow, there is no deliberate attempt to force customers through
predictable traffic patterns; wandering is encouraged. Therefore, with free-flow,
there are far fewer rules, but that doesn’t mean there aren’t any — don’t forget
about the commonalities that are based on natural human behavior. Free-flow
has been called the simplest store layout because there’s no defined pattern, but
arguably that’s what makes it the most complex. How you organize your
merchandise in a free-flow store is limited only by your square footage and your
imagination.
42
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
FC = Fixed Cost - are those that tend to remain constant regardless of
Volume of output.
VC = Variable Cost- vary directly with volume of output. The major
Components of variable cost are material and labor
Q = Quantity or volume of output
TC = Total Cost QBEP = Break even quantity
TR = Total Revenue P = Profit
SP = Specified Profit R = Revenue
Total Revenue
Break-even point
Fixed cost
Total Variable cost
Revenue per unit, like variable cost per unit, is assumed to be the same regardless of
quantity. The total revenue will have a linear relationship to output, assume that all output
can be sold. The total revenue associated with a given quantity of output.
Q=RxQ
The difference between total revenue and total cost and volume of output, is the
volume at which total costs and total revenue are equal is referred to as the break-even
point (BEP). When volume is less than the break-even point, there is a loss rather than a
profit; when a volume is greater than the break-even point there is a profit. The greater
the deviation from this point, is the greater the profit or loss. Total profit can be computed
using the formula:
P = TR – TC
= R x Q – (FC + VC x Q)
Volume = SP + FC
R – VC
A special case of this is the volume of output needed for total revenue to equal total cost.
This is the break-even point, computed using the formula:
QBEP = F C
R - VC
43
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Example:
The owner of Sampaloc Multi purpose Cooperative, R. Bughao, is contemplating adding
a new line of pies, which will require leasing new equipment for a monthly payment of P
6,000.00. Variable costs would be P2.00 per pie, and pies would retail for P 7.00 each.
a. How many pies must be sold in order the break even?
b. What would the profit (loss) be if 1,000 pies are made and sold in a month?
c. How many pies must be sold to realize Profit of P 4,000.00?
Solution:
FC = P 6,000.00 VC= P 2 per pie Rev = P 7 per pie
a. QBEP = F C 1 = P 6,000.00 = 1,200 pies / month
REV- VC P 7–P 2
b. For Q = 1,000, P = REV x Q –(FC + VC x Q )
= P 7 x 1,000 –(P 6,000 + P 2 x 1,000) = P 1,000.00
c. P = PHP 4,000: solve for Q in the preceding equation:
PHP 4,000 = PHP 7 Q – (PHP 6,000 + PHP 2 Q)
Rearranging terms, we obtain
PHP 5 Q = PHP 10,000 Q = 2,000 pies
44
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
HOW INTERMEDIARIES MINIMIZE TRANSACTIONS? is Having one intermediary
MARKETING CHANNEL (MANAGEMENT refers to the process of analyzing, planning,
organizing, and controlling a firm’s marketing channels.
How to maximize the profit of the company is in Managing the marketing channels
effectively and efficiently.
Motivational Strategies
To induce member cooperation:
➢ Paying higher slotting allowances.
➢ Offering higher trade discounts.
➢ Provide strong advertising and promotional support.
➢ Training channel members’ salespeople and;
➢ Offering superior logistical support.
45
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
LEARNING OBJECTIVES:
a) Discuss Fair-trade movement History focus on product development
experiences
b) Identify the issues and problems that affect the operations and management of
Fair-Trade movement
c) The Opportunities of Fair-Trade Movement
Definition
Fair-trade is a set of business initiatives that are run according to certain objectives and
criteria. At the same time, it is an international social movement (IIED, 2000; Young, 2003;
Pirotte, 2005). The idea of fair-trade originated in the 1960s as a response to the unequal
terms of trade imposed upon the developing countries. “Fair-trade is a trading
partnership, based on dialogue, transparency and respect, which seeks greater equity in
international trade. It contributes to sustainable development by offering better trading
conditions to, and securing the rights of, marginalized producers and workers – especially
in the South”.
Goals of Fair-Trade:
1. To improve the livelihoods and wellbeing of producers by improving
market access, strengthening producer organizations, paying a better price
and providing continuity in the trading relationship.
2. To promote development opportunities for disadvantaged
producers, especially women and indigenous people and to protect children from
exploitation in the production process.
46
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
3. To raise awareness among consumers of the negative effects on producers
of international trade so that they exercise their purchasing power positively.
4. To set an example of partnership in trade through dialogue, transparency
and respect.
5. To campaign for changes in the rules and practice of
conventional international trade.
6. To protect human rights by promoting social justice, sound
environmental practices and economic security.
History
1940s An American lady called Edna Ruth Byler first sold handcrafts made by the dis
favored people.
1946, she and her colleague Ruth Lederach buy needle from Puerto Rico producers
and sell them in USA. Importance and How to develop a Fair Trade
In 1958, he first fair trade shop was opened in Ohio in USA.
In 1968, the developing countries adopted a new political at the second session of the
United Nations Conference on Trade and Development ( UNCTAD ) in New Delhi. The
conference emphasizing the massage " Trade not Aid".
In 1969, the first European shop was opened in Breukelen, Netherlands.
In 1988, Max Havelaar was launched as the first Fairtrade label under the initiative of
the Dutch development agency Solidaridad.
In 1989, International Fair-Trade Association (IFAT), which is WFTO, was established
as the first global fair-trade network. The first ‘Fairtrade’ coffee from Mexico was sold
into Dutch supermarkets.
In 1994, Network of European World Shops (NEWS!) was formed. Green and Black
Maya Gold Chocolate launched, followed by Cafedirect coffee and Clipper Tea. (Early
fair-trade goods)
In 1997, Fairtrade Labelling Organization (FLO) was formed. Hence, a universal label
was established worldwide to measure the standard.
2000s Garstang located in Lancashire of the UK becomes the first ‘Fairtrade town’ in
the world. The annual retail value of FAIRTRADE Mark sales in the UK reaches £45m
and Fairtrade coffee takes 14% of the UK market.
In 2002, an International Fairtrade Certification Mark was launched by FLO in order to
improve the visibility of the fair trade mark in shops.
In 2007, the first fair trade franchise business becomes available in the UK. 21 labeling
initiatives are members of FLO international. Fair trade retail sales research £1.67
billion worldwide.
Recently, 2011, the fair-trade retail sales go up to £4.42 billion. More than 1.2 million
farmers and workers are benefit from fair trade movement.
47
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
How to Develop Fair Trade Movement
Fair Trade is a global movement committed to paying fair prices in trade, impacting
producers in developing countries. The concept came as a response to global poverty
levels and focuses on the marketing of products and development trade.
Fair trade is an institutional arrangement designed to help producers in developing
countries achieve better trading conditions.
The Fair-trade support small scale farmers and workers who is marginalized from trade
in every variety of ways also they monitor the impact of fair trade in communities.
It promotes sustainable development by offering better trading conditions to, and securing
the rights of, marginalized producers and workers in developing countries
a. Types of Agencies
Cooperatives Fair Trade
48
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
c. Organization Culture and Values
Cooperatives Fair Trade
d. Economic Activities
Cooperatives Fair Trade
Benefits
1. stable prices that cover the costs of sustainable production
2. market access that enables buyers to trade with producers who would otherwise
be excluded from market;
3. partnership (producers are involved in decisions that affect their future) and
4. empowerment of farmers and workers
49
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
ACTIVITY AND ASSESSMENT :
Cooperative Marketing and Fairtrade Movement
Summary Exam
1. _________ is a trading partnership, based on dialogue, transparency and respect, which seeks
greater equity in international trade. It contributes to sustainable development by offering better
trading conditions to, and securing the rights of, marginalized producers and workers – especially
in the South”.
2. This refers to the commodity that a cooperative produces and has to present to the market for the
intended customers.
3. The merchandize display happen to be special of the products of a store that is use to attract and
even entice consumers.
5. ______________ is a general idea and an abstract meaning behind the brand working
6. ___________ is the sale of goods to end users, not for resale, but for use and consumption by the
purchaser, involves the sale of merchandise from a single point of purchase directly to a customer
who intends to use that product.
50
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
7. _________THE WRAPPING MATERIAL AROUND A CONSUMER ITEM THAT SERVES TO CONTAIN,
IDENTIFY, DESCRIBE, PROTECT, DISPLAY, PROMOTE AND OTHERWISE MAKES THE PRODUCT
MARKETABLE AND KEEP IT CLEAN.
10. Cooperatives offer goods and services at _______________________. This promotes stability. It can
cope with operational expenses and cover up the negative effects of shrinkage, depreciation and
losses. It helps maintain the prices of goods.
11. According to Art. 23 of Republic Act No. 9520, _______________________ is one which engages in the
supply of production inputs to members and markets their products.
12. The change or value for a Product service, a value that will purchase a finite quantity, weight or other
measure of goods or services.
13. Cost that will vary depend on how much it will cost to manufacture one unit of the product.
14. Expenses incurred by the producers cooperatives that are not related to actual processing of goods and
tend to remain constant, cost even without production of goods.
15. Is done by any company to estimate future trends for the market / product etc. Also known as the
“statement of the future”.
51
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
16. A Person or organizational unit that plays a role in the consummation of a transaction with the
marketer or an entity.
17. _______________________is the attitude displayed by a person while buying, consuming and
disposing a product or services, and it could be affected by several factors.
18. In 1844, the Rochdale pioneer founded a successful cooperative store. In 1854, they also founded
the Rochdale Cooperative Manufacturing Society, extending their principles to production as well as
_______________.
19. A decade later, they set up the __________________________ which was followed by its
counterpart in Scotland established in 1868-69, to exchange their products to other retail trading.
52
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
UNIT TWO LESSON 2
Preparation of Marketing / Product and Fathenir Trade Exhibit Plan
LEARNING OBJECTIVES:
1. Design a Marketing Plan for a particular cooperative business
2. Present the proposed marketing plan to intended coop beneficiary or
panel of evaluators
DEVELOPING FAIR TRADE
FAIR TRADE AND ITS IMPACTS IN DEVELOPING COMMUNITIES
1. Fair Trade is a global movement committed to paying fair prices in trade,
impacting producers in developing countries.
2. Fair trade Labelling International set international standards for products in
certifying production trade.
3. Fair Trade impacts the building of sustainable businesses by demanding fair
wages and treatment.
4. Fair Trade uses the money that may have been put toward high-priced goods to
build schools instead.
5. Fair Trade impacts workers, farmers and families.
6. Fair Trade is a model for alleviating global poverty.
53
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
FORMAT OF FAIR-TRADE PLAN
54
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
Do's and Dont's to Develop a successful Fair Trade Show
How to have a successful trade show? For almost every industry, trade shows are
wonderful opportunities for companies big or small to market their brand, showcase
products, network with fellow industry partners, and interact with customers or
prospective clients directly.
56
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020
ACTIVITY AND ASSESSMENT :
1. In a power point presentation or a separate sheet (hand written) or word
format prepare an additional report presentation and additional data on Unit 2
Lesson 1 and 2.
2. Prepare a whole marketing / product development plan for a fair trade. Using
the approved title on the green marketing
3. Present the product in a class organized fair trade plan in written or in a video
format.
REFERENCES:
1. http://sfp.ucdavis.edu/pubs/Family_Farm_Series/Marketing_556/coops/
2. Altman, M. (2009). History and Theory of Cooperatives. University of Newcastle.
https://www.researchgate.net/publication/228272144
3. http://www.cda.gov.ph/transparency/overview/historical-background
4. https://encyclopedia2.thefreedictionary.com/Producers+Cooperative
5. https://www.co-oplaw.org/co-op-basics/types/producer-cooperatives/
6. http://kooperatiba.ph/coop-cgm.php
7. BSC 2-1, 2-2,2-3 and 2-4 batch 2019-2020
Thank you very, much, God bless and Keep safe always….
57
Cooperative Marketing & Fair-Trade Movement
PUP,CSSD,DCSD
A.S. Villaruel 2020