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Supply chain management is a complex process that involves the coordination and
management of activities related to the production, procurement,and distribution of goods and
services. It is an essential component of any successful business operation, as it helps to ensure
that a company has the resources it needs to meet customer demand and achieve its strategic
objectives. In this essay, we will examine the key benefits of supply chain management system
and explore how they can help organisations improve efficiency, reduce costs and enhance
customer satisfaction
Improved efficiency
Reduce Costs
Supply chain management systems can help organisations reduce costs by optimizing processes
and minimizing waste. For instance a system may identify opportunities to reduce
transportation cost by consolidating shipments or finding more efficient routes. It may also help
to identify areas where inventory can be reduced without impacting customer service levels. An
example of reduced cost through supply chain management systems is Procter and Gamble.
The company uses a sophisticated supply chain management system to optimize its
transportation routes, reduce inventory level and minimize waste. This has resulted in
significant cost savings for the company
Supply chain management systems provides organisations with improved visibility into the
supply chain operations. This allows them to track shipments, monitor inventory levels, identify
potential issues before they become problems. It also helps to improve collaboration between
different departments and stakeholders. An example of improved visibility through supply chain
management system is Apple. The company uses supply chain management system that
provides real-time visibility into its global supply chain operations. This allows Apple to quickly
identify potential issues and take action to mitigate them
Supply chain management system help organisations to enhance customer service by improving
their ability to meet customer demand. For example, a system may help to ensure the products
are always in stock , orders are delivered on time and customer inquiries are handles promptly.
An example of enhanced customer service through supply chain management systems is
Amazon. The company’s sophisticated supply chain management system allows it to deliver
products to customers quickly and efficiently, resulting in high levels of customer satisfaction
Supply chain management helps organisations to manage risks by identifying potential issues
before they become problems. A system may track weather patterns to identify potential
disruption in the transportation routes or monitor supplier performance toidentify potential
issues. An example of improved risk management through supply chain management system is
Toyota. The company’s supply chain management system helps it to identify potential risks and
take proactive steps to mitigate them, such as by identifying alternative supplier or diversifying
its supply base
Increased Collaboration
Supply chain management system facilitates collaboration between different departments and
stakeholders in the supply chain. For instance a system may allow suppliers and customers to to
access the same data, improving communication and coordination between different parties.
An example of increased collaboration through supply chain management is Dell. The
computer’s supply chain management system allows it to collaborate with suppliers and
customers to optimize its supply chain and improve customer satisfaction
Supply chain management systems can help organisations to improve quality control by
ensuring that products meets certain standards. A system may track the quality of raw
materials or monitor the performance of suppliers to ensure that products meet certain
specifications. An example of improved quality control through supply chain is McDonald’s. The
company supply chain management system tracks the quality of its ingredients and ensures
that suppliers meet certain standards, resulting in consistent quality across all restaurants
Improved Sustainability
Supply chain management systems can help organisations to improve sustainability by
reducing waste and improving resource efficiency. For example a system may identify
opportunities to reduce energy consumption or minimize packaging waste. An example of
improved sustainability through supply chain systems is Patagonia. The company’s supply chain
management system helps it to minimize waste, reduce energy consumption and source
materials from sustainable sources, resulting in a more environmentally-friendly supply chain
Competitive Advantage
Supply chain management system can provide organisations with a competitive advantage by
improving efficiency, reducing costs and enhancing customer satisfaction. A system may help a
company deliver products more quickly and at a lower cost than its competitors, giving it a
competitive edge. An example of competitive advantage through supply chain management
systems is Zara. The company’s supply chain management system allows it to quickly respond
to changes in customer demand, resulting in fast fashion trends and a competitive adavantage
over its rivals
Supply chain management systems provide rich data and analytics that can be used to drive
business decisions. For example companies can use these systems to track sales trends, analyse
customer behavior and forecast future demand. This helps in improving decision-making and
ensuring that companies remain competitive in a rapidly changing business environment
References
Chopra, S, & Meindl,P.(2015). Supply Chain Management: Strategy, planning and costs
Fawcett, S.E,& Magnan, G.M.(2002). The rhetoric and reality of supply chai intergration.
International journal of physical distribution & logistics management, 32(5), 339-361
Christopher, M. (2015). Logistics & supply chain management. Pearson UK.
Li,S , Ragu-Nathan, B, Ragu-Nathan, T.S, & Rao, S.S (2006). The impact of supply chain
management practices on competitive advantage and organizational performance. Omega,
34(2), 107-124
Hult, G.T.M, ketchen Jr, D.J, & Slater, S.F. (2015). Market orientation and performance: An
integration of disparate approaches. Strategic management journal, 26(12)
EXPLAIN THE AIMS OF PRODUCT PACKAGING [15]
Product packaging plays a vital role in today’s competitive business environment, as it serves as
the first point of contact between the customer and the product. The aim of packaging is not
only to protect the product from damages during transportation and storage, but also to attract
potential customers and differentiate the product from its competitors. Effective product
packaging should convey the product’s key features, benefits and value proposition in a clear
and visually appealing manner. In this essay I will explore the various aims of product
packaging, their importance to business and key considerations in designing effective product
packaging
Product packaging plays a crucial role in protecting and preserving the product from damages
during transportation and storage. The packaging should be designed to provide cushioning and
insulation that can prevent breakage, leakage or spoilage of the product. For instance food
products requires packaging that can withstand the rigor of transportation and storage, while at
the same time providing a barrier against air, moisture and light that can cause spoilage. A good
example of this is the packaging used by Oreo cookies, which is designed to keep the cookies
fresh and crisp, and preventing them from breaking during shipping
Packaging is an essential tool for marketing and branding, and it can influence consumer’s
perceptions and buying decisions. The packaging design and graphic should be appealing and
eye-catching, attracting potential customers and differentiating the product from its
competitors. For example, Coca-Cola’s classic red and white logo and distinctive bottle shape
have become synonymous with the brand and help it stand out on store shelves
Packaging should also provide security and tamper-evidence to prevent unauthorized access or
tampering with the product. The packaging should be designed to provide a clear indication of
of any attempts to open or tamper with the product, to insure safety and integrity. For example
pharmaceutical products require packaging that is tamper-evident, to prevent contamination or
tempering, and to ensure the safety and effectiveness of the product and also the packaging
used by Pringles chips includes a tamper-evident seal that shows whether the can has been
opened, ensuring that the chips are fresh and uncontaminated
Product packaging should be designed to be cost- effective and efficient, minimizing the costs of
production, transportation and storage. The packaging should hence be light weight, easy to
assemble and transport and should use materials that are affordable and readily available. For
example , the packaging used by Amazon for its products is designed to be efficient, using
minimal waste and enabling the company to reduce its transportation and storage costs
Product packaging should be aesthetically pleasing and well-designed, reflecting the values and
personality of the brand. The packaging should be designed to evoke emotions and create a
memorable experience for the consumer, encouraging brand loyalty and repeat purchases. For
example, the packaging used by Apple products is known for its minimalist design, clean lines
and attention to detail, reflecting the company’s focus on innovation and quality
Cultural Considerations
Product packaging should take into account cultural considerations and preferences, adapting
to different cultural norms and practices. The packaging should be designed to appeal to local
tastes and sensibilities, and should be designed to appeal to local tastes and sensibilities and
should avoid any cultural taboos or offensive symbols. For example, McDonald’s has adapted its
packaging to suit different cultural contexts, using different colors, images and symbols to
appeal to local tastes and preferences. In India McDonalds uses bright colors and Bollywood-
inspired graphics, while in Japan, it uses minimalist designs and traditional Japanese Imagery
In conclusion each of the aims of product packaging requires careful consideration and planning
to ensure that the packaging meets the needs of the product and the consumer. Companies
must strike a balance between these different aim to create packaging that is effective ,
efficient and sustainable while also reflecting the values and personality of the brand
References
Jevons,C,& de Ruyter, K.(2016). Product packaging and consumer behavior: A literature review.
Journal of Marketing Management, 32(7-8), 655-668
Kupiec-Teahan, B, & Pettit, N. C (2019). Consumer perception of product packaging: The effects
of sustainability and aesthetics. Journal of consumer Marketing, 36(2), 231-243
Pellow,D.N, & Park, L. S. H (2019). Packaging as social problem. Annual Review of Environment
and Resources, 44, 285-306