Professional Practice and

Communications
CE 301

Dr. Mohammed Kabirul Islam

Professor, Civil Engineering
Department
 Communications Syllabus
• Introduction to Communication

• The Seven C’s of Effective

Communication

• Preparing Effective Business Messages

 Communications Syllabus
• Types of Messages

• Reports

• Oral presentation of Written Reports

 Communications Syllabus
• Proposals

• Informal Oral Communication

• Interpersonal Communications
 Communications Syllabus
• Business and Group Meetings

• Communication and Legal Issues

• Job Application Process

 Communications Syllabus
• Vocabulary, Grammar, Punctuation and
Style

• Code of Ethics for Engineers

 Communications Syllabus
• Introduction to Effective Business
Communication
– Defining Communication
– Defining Business Communication
– Describing the Process of Communication
– Benefits and Importance of Effective
Communication
– Importance of Communication in Business
– Different types of Communication
– Barriers to Communication
– Challenges to Communication in the global
market
 Communications Syllabus
• Seven C’s of Effective Communication
– Completeness
– Conciseness
– Consideration
– Concreteness
– Clarity
– Courtesy
– Correctness
 Communications Syllabus
• Preparing Effective Business Messages
– Planning
– Organizing
– Beginning
– Ending
– Composing
 Communications Syllabus
• Types of Messages
– Good news and neutral messages
– Bad news messages
– Persuasive messages
– Memorandum
– Notices, Agendas, Minutes
– Quotation, Orders, Tenders
– Modern Message Media