oO PRONUNCIATION Contrastive stress © A Listen and practice. Notice how a change in stress changes the meaning ‘of each question and elicits a different response. ° Is the bedroom window cracked? —_(No, the kitchen window is cracked.) ° Is the bedroom window cracked? _(No, the bedroom door is cracked.) . Is the bedroom window cracked? —_(No, it’s stuck.) © B Listen to the questions. Check (Y) the correct response. 4. a, Are my jeans torn? 2. a. Is the computer screen flickering? No, they're stained. IAINo, it’s freezing. No, your shirt is torn. [1No, the TV screen is flickering. b. Are my jeans torn? b, Is the computer screen flickering? No, they're stained. No, it’s freezing. Ne, your shirt is torn. Tio, the TV screen is flickering. we LISTENING a throwaway culture © A Listen to a conversation between two friends. Answer the questions. 11. What is wrong with Hayley's phone? Keeps freezing 2. What is Hayley’s solution? _Just bought a new one 3. What is Aaron’s solution? Fix it . - 4. Why doesn't Hayley like Aaron's solution? She doesn't trust the technicians and says the problem could come back. © B Listen again. What is a “throwaway culture”? 7 Something like throwing things away instead of fixing them. C GROUP WORK Do you agree that electronics aren't made as well as they used to be? Give an example to suppart your opinion. ‘My mother had ast generation Motorola Ga, she alvays took good cae of tang rnever had ary problems, one day she just receive an update message saying that it was obsolete and that not perform certain functions that itused to \ A Imagine that you ordered a product online, but when you received it, you were unhappy with it. Write a critical online review. Explain all of the problems with the product and why you think others shouldn't buy it ordered a phone from Best 4's website for my son's birthday. First, it took six weeks for the company to send it, and it arrived two weeks after his birthday. Now, the battery keeps dying very fast when he's just watching a movie or ... READ MORE B_ GROUP WORK Read your classmates’ reviews. What would you do if you read this critical online review and worked for the company that sold the product? i A INTERCHANGE 6 Home makeover Do you have an eye for detail? Student A, go to Interchange 6A on page 119; Student B, go to Interchange 6B on page 120. fT Unit 6& READING A Skim the advice column. What problem did the reader have? How does the writer suggest solving the problem? He asked for a ride through the app, when his car arrived a colleague offered him a ride. He canceled the order on the app and for canceling so late he was charged afee. Penk reece. i © Ask the Fixer! After a meeting downtown, | used my ‘On the other hand, | do think something needs to phone to book a ride with a private car _be fixed. Do you know anyone who reads all the way service in order to get home. As soon as _ through the terms of use for any app? There isn’t ‘the pick-up was confirmed, a friend came — enough time in the day! | talked to a representative at ‘out of the building, spotted me, and your ride-sharing company and made two suggestions. offered me a ride home. | immediately First, they need to highlight their cancellation policy canceled the car. But the next day | got an at the beginning of the terms, where people will see alert on my phone - the car service had it. Then, when you cancel a ride, a notification needs charged my credit card $10! | contacted _to be sent that the service, and they said it was for a late _ tells you about the cancellation. | didn’t realize they were cancellation charge. going to charge me for that! Can you fix That way, riders this? ~ Lawrence, New York City won't keep getting surprise. Let's hope The facts, Lawrence, that you need to read the terms of your ride-sharing app. Itstates clearly - somewhere in all those thousands of words ~ that when you cancel your ride less than ten minutes before What do you your ears scheduled to arrive, you have to think? Post your paya fee, After all, the driver has already comments, refused other possible passengers andis suggestions, driving in your direction, so it’s a loss when complaints, and ytcrancal anecdotes. B Read the advice column, Find the words in italics in the article. Then check (7) the meaning of each word. 4. confirm [make something available [state that something will happen 2. cancellation TB act of stopping something (act of delaying something 3. representative [3] person who speaks fora company —_[_] person who owns a company 4, terms Ty rules of an agreement Li features of an app 5. notification BJ act of giving information act of asking a question C For each statement, check (Y) True, False, or Not given. 41. Lawrence booked a ride by mistake. Oo 2. Lawrence did not expect to be charged for his ride. a 3. The cancellation rule is available to read on the app. DB 4. Marci Davis thinks the cancellation fee is too expensive. oO 5. The company representative apologized for what happened. oO 6. Marci says ride-sharing agreements should be more clear. a oO D Have you ever used a ride-sharing service? What do you think of this type of service? Yes, | already used it. | find it very convenient when you need a quick ride somewhere. That needs fixing.