FACING THE NEW

CHALLENGES FOR
AIR TRANSPORT
FAST-FORWARDING TO PARIS 2024 OLYMPIC AND
PARALYMPIC GAMES AND BEYOND
FEBRUARY 2023
 1

GROUPE ADP
- AT A GLANCE -
 PERSAN-BEAUMONT
A LEADER
IN THE PARIS REGION
OPERATING A UNIQUE PONTOISE- CORMEILLES
INTEGRATED NETWORK PARIS- CHARLES DE GAULLE

OF AIRPORTS AND
AIRFIELDS.
MEAUX-ESBLY

PARIS-LE-BOURGET

CHELLES-LE-PIN

3 CHAVENAY-VILLEPREUX
Airports
LOGNES- EMERAINVILLE
10
Airfields
ISSY-LES -MOULINEAUX
SAINT- CYR-L’ECOLE
1
Heliport

TOUSSUS-LE-NOBLE

PARIS-ORLY

DOCUMENT CONFIDENTIEL 3
 1
GROUPE ADP, A MULTILOCAL GROUP CREATING VALUE THROUGH ITS NETWORK WHO WE ARE

With a global unique network of 30 airports fully owned, managed or under concession, our raison-d’être is to
welcome passengers, operate and imagine airports, in a responsible way around the world.

France Croatia North Macedonia Georgia Turkey

Paris-CDG 57.5 mPax (2019 : 76.3)
Paris-Orly 29.2 mPax (2019 : 31.8)
• :
• Zagreb 3.1 mPax (3.4)
• Skopje, Ohrid 1.4 mPax (2.3)
• Tbilisi, Batumi 2.2 mPax (3.6)
• Antalya: 31.2 mPax (35.,7)
• Ankara: 8.6 mPax (13.7)
• Izmir: 9.2 mPax (12.4)
• Milas-Bodrum: 3.9 mPax (4.3)
• Gazipasa: 0.7 mPax (1)

Kazakhstan
• Almaty: 7.2 mPax (not in the group
in 2019)
United States of America
New-York Stewart 0,5 mPax
(operated) India (GMR not in the group in
2019)
• New Delhi: 59.5 mPax (69.2)
• Hyderabad: 19 mPax (21,4)
• Goa & Bhogapuram (under works)
ADP SA Airports

TAV Airports
Philippines
• Cebu: 5,5 mPax (not in the group in
GMR Airports
2019)

Chile Jordan
• Santiago de Chile • Amman
18.7 mPax (24,6) 7.8 mPax (8.9)

Guinea Tunisie Madagascar Saudi Arabia Saudi Arabia

• Conakry • Enfidha & Monastir • Antananarivo, Nosy Be • Jeddah (Hajj terminal) • Medina
0.5 mPax (0,6) 1.4 mPax (3) 0.2 mPax () 6.3 mPax (8.4)

Titre de la
Groupe présentation
ADP Airport Services *operated with its partners TAV and GMR under full ownership, concession or management contract and on a pool of skills and know-how serving local markets 4
* Traffic figures 2022 in Pax (vs 2019), with a recovery rate estimated 80,9% for Groupe ADP, since 2019.
GROUPE ADP TODAY

World No. 1 300+ million 28 airports 5 areas of

airport group passengers managed, including 3 expertise
Parisian Airports and 150
in passenger
terms
worldwide design and engineering
from aviation, retail and real
estate, to telecommunication
108 million passengers in projects across the globe and international
Paris airports (2019) development

DOCUMENT CONFIDENTIEL 5
Airports are places like
no others. They were
seen, for entire
generations of travelers,
as an invitation to
dream.

Amid today’s growth

and sustainability
challenges, we are
witnessing a paradigm
shift in the way we
travel.

The airport we imagine

for you is one that will
be ready to tackle
those challenges, adapt
and grow sustainably.
 2

GROUPE ADP
-VISION -
 1
GROUPE ADP, A HOLISTIC VISION WHO WE ARE

Rethinking the airport as a generator of new uses, dynamics and experiences,

as a playground for innovation, and as transport and energy hub for the smart
cities of tomorrow.

progressively transitioning
to MULTIMODALITY

We imagine airports at integrated in a holistic TERRITORIAL

the forefront of the state- planning strategy

of-the-art technologies
and processes PERFORMANT for the airlines

with SUSTAINABLE construction

and operational practices

in which ENERGY management

is becoming a major priority

Groupe ADP Airport Services 8

GROUPE ADP TODAY
A global offer covering the whole airport value chain with
strong expertise in innovation and sustainable development.

Studies, Design Project Construction Transfer &

and Master Development Project Commissioning
Planning and Finance Management

Sustainable Traffic Growth & Operations

Development and Local Commercial
Engagement Development

9
 2
GROUPE ADP AIRPORT SERVICES WHAT WE OFFER

A unique consulting, engineering offering to build, manage and operate your airport: all the
components of an unmatched integrated offer at the service of tomorrow’s airports.

INFRASTRUCTURE AIRPORT OPERATIONS ASSET MANAGEMENT

DEVELOPMENT A FULL RANGE OF TECHNICAL AND OUR CONSULTING EXPERTISE ENABLES YOU TO
MANAGEMENT SERVICES ENSURING SET AN ADAPTIVE MANAGEMENT HEIGHTENING
SPANNING FROM THE EARLY STAGE OF FEASIBILITY OPERATIONAL EXCELLENCE. THE CAPACITY OF THE AIRPORT TO EVOLVE.
STUDIES TO THE COMPLETION OF CONSTRUCTION FOR
GREENFIELD PROJECTS OR CHALLENGING EXTENSIONS
AND REFURBISHMENTS.

Our Airport expertise
in Architecture & Design, Program, Project &
Construction management allows you
to develop smart infrastructures and contribute to your
Airport industry’s sustainable growth and agility.
Our teams ensures to optimize your
operations and set the highest standards
of safety, security, passenger experience,
thereby attracting airlines and reaching
world-class performances.
Our teams will enable you to leverage assets,
ROI and performance, through both aero &
non-aero revenues. Their objective also
encompasses OPEX
Optimization and capex strategy formulation.

10
Groupe ADP Airport Services
 2
GROUPE ADP AIRPORT SERVICES WHAT WE OFFER

A unique consulting, engineering offering to build, manage and operate your airport: all the
components of an unmatched integrated offer at the service of tomorrow’s airports.

INFRASTRUCTURE AIRPORT OPERATIONS ASSET MANAGEMENT

DEVELOPMENT

Extra Aero Ground Air Service

Airport Airport
AAM O&M ORAT APOC Revenues Handling Development
Engineering Planning

AIRPORT CYBER ACA

ACADEMY SECURITY

11
 STRATEGIC CONSULTING, ENGINEERING AND OPERATIONS
FOR ADVANCED AIR MOBILITY AAM
WHY US?
OUR VALUE PROPOSITION
Groupe ADP has developed an extensive body of knowledge around the AAM industry, with an expertise that
is being continuously consolidated with the Paris Region AAM roadmap deployment by 2024, and on-going
experimentations, which we are actively leading.
OUR RANGE OF SERVICES
Based on its unique positioning in the field and its
hands-on experience, Groupe ADP proposes its state-
of-the-art consulting, engineering, and operations
expertise across three main stages.
 STRUCTURING OF THE INSTITUTIONAL AND INDUSTRIAL
ECOSYSTEM, assessing the market, identifying relevant
and viable uses/cases, and defining the development
roadmap based on the local context specificities.
 LAYING THE GROUND FOR SERVICE IMPLEMENTA-TION
with the planning of the vertiports’ infrastructure
network, detailed feasibility, and engineering studies
as well as architectural design.
 OPERATING THE VERTIPORTS’ INFRASTRUCTURE
NETWORK with a focus on passengers’ experience.
Groupe ADP Airport Services
OUR CREDENTIALS
• In Paris Region, we offer a TAILORED SITE-SPECIFIC APPROACH
WITH AN INCREMENTAL ROADMAP for AAM deployment upon
2024.
• We lead a WORLDWIDE ECOSYSTEM OF PARTNERS covering the
overall AAM value chain, from leading industrials to major
research institutions.
• We have a DEEP UNDERSTANDING OF THE REGULATORY
FRAMEWORK SPECIFICITIES, with an expertise in low-altitude
airspace integration and UTM, Unmanned Traffic Management
systems, via our company Hologarde, also specialized in drones’
detection.
• We have an EXPERTISE IN THE FIELDS OF AIRPORTS AND
AIRFIELDS MANAGEMENT, operations, planning, engineering,
and architecture with a focus on sustainability and
innovation.
• We have HANDS-ON EXPERIENCE IN STAKEHOLDERS’
ENGAGEMENT and in setting up experimental sites to conduct
full-fledged testing campaigns, to address technical and
public acceptability challenges. 12
 AIRPORT OPERATIONS CENTERS & COLLABORATIVE
DECISION-MAKING
YOUR BENEFITS
• Get levers to better monitor situations, improve performances and ensure robustness of every aspect of
airport activities, heading operational excellence

• Create the conditions for a reliable engagement and communication of airport stakeholders

• Better anticipate the future

• Benefit from a proven efficacy provided by Groupe ADP

OUR RANGE OF SERVICES OUR CREDENTIALS

Groupe ADP experts are skilled to provide tailor-made • As a major airports operator, Groupe ADP is experienced
recommendations and support in the design and the implementation in designing and running Airport Operations Centers as
of Operations Centers and their ecosystem, such as A-CDM and well as involving the airport community :
APOC, following the Total Airport Management philosophy :
- Paris-Orly (29,2 MPax in 2022 ) : A-CDM labelled in
 Gap analysis and assessment of stakeholders’ maturity in line 2016. APOC in operation in 2019
with the targeted structure
- Paris-CDG (57,5 MPax in 2022) : A-CDM labelled in
2010. APOC in operation in 2022
 Pedagogy, promotion and communication levers to
encourage stakeholders buy-in
• Expertise shared through an agnostic approach when it
comes to suggest solutions and equipments.
 Definition and design of operational components : CONOPS,
methods & procedures, people organization, work positions,
workspace layout.…

 Recommendations and advisory on IT tools and technical

solutions to set up
13
Groupe ADP Airport Services
 Project management and organization of the
 AIRPORT ACADEMY – THE RIGHT KNOWLEDGE TO GIVE YOUR
AIRPORT AN EDGE
WHY US?
OUR VALUE PROPOSITION
Human capital is airports’ most precious assets, upskilling and re-skilling staff is one of the key success factor to
support an airport performance. As Groupe ADP we share our expert knowledge to get our customer staff the best of
our know-how.
Knowledge is to be shared and its seamless transmission is a priority to us, through our Airport Academy conveniently
present across the globe we bring our clients a better understand of regulation, know-how and best practices.
Benefit from the range of expertise of 3 training hub: Airport Academy, TAV Academy & GMR Aviation Academy

OUR RANGE OF SERVICES OUR CREDENTIALS

To train the airport leaders of tomorrow we offer various Trainings in:

types of training:
- Off the shelf courses  Senegal in partnership with ASECNA
- Custom made courses  Queen Alia International Airport, Amman, Spring 2022
- Talent management  Trainings in Medina & Turkey, by TAV Academy
 GMR Aviation Academy +19000 trainees trained in 2022
And various delivery models: in our training centers, at
your airport, remotely.

Our portfolio of courses covers the whole value chain &

activities of an airport:
Engineering, Airport & Asset Management, Health &
Safety, Firefighting, Security, Airport Operations & systems,
Ground Handling, Dangerous Goods, Cyber Security, Soft
Skills
14
Groupe ADP Airport Services
 O&M: CO-OPERATION & TRANSFER OF KNOW-HOW FOR BEST-
IN-CLASS AIRPORT OPERATION STANDARDS
WHY US?
OUR VALUE PROPOSITION
Cooperation and transfer of know-how giving your airport the very best of groupe adp to achieve the following
objectives:

- Regulatory compliance through the deployment of international operating standards

- Active contribution to economic development and financial performance

- Deployment of a strong social and environmental responsibility policy

OUR RANGE OF SERVICES OUR CREDENTIALS

O&M services lies on two pillars

EXPATRIATES
-Deployment of professionals to key positions (from C-level to
department head) for assisting airport management and
operations effectively CEO, COO, CCO, CFO, CTO, Operations
Director, ORAT Director.
SUPPORT
AMMAN, JORDAN (2007 – 2032)
Main airport in Jordan 24/7 operations, 2 runways
(3,660m x 61m), 1 PT (165,000 sqm) , PTB capacity:
12 Mpax, 2019: 9,9 Mpax, 2020: 2,05Mpax
ACM 2019 : 75,549 2020: 23,596.
Airport Certification as per ICAO standard ACA Level 3+ Neutrality
ISO 14001, OHSAS 18001, ASQ 2019 Winner, ASQ 4,6 +

Experts missions on specific subjects in addition to the TSA CONTRACT: Expatriates & Technical assistance (incl. airport
seconded personnel. The additional support service includes financial and HR services)
but is not limited to: General Management, airport operations
and facility maintenance, non aero business development, ADP EXPATRIATES : CEO, COO, Ops director.
airport capacity development, ORAT - Operational Readiness
and Airport Transfer, traffic development, sustainable airport 12 EXPERTISE MISSIONS completed in 2021
development, information technology and special airport
systems.
15
Groupe ADP Airport Services
 ORAT: OPERATIONAL READINESS AND AIRPORT TRANSFER
WHY US?
OUR VALUE PROPOSITION
Strong of a 20+years of airport facilities opening worldwide, Groupe ADP offers his unrivalled expertise and
methodology to support your ORAT projects:

- The implementation of a ORAT plan tailored to your project needs ensures that stakeholders are focused on a
mutual project objective, namely a definitive operational readiness and a smooth transfer of facilities to the
end-user. Having a solid knowledge of the systems architecture and thorough training ensures that the systems
are used efficiently and operational costs, including maintenance, is optimized. This reduces life-cycle costs
associated with improper use.

OUR RANGE OF SERVICES

Group ADP offers a Tailor made service ranging from (remote) ORAT advisory to total ORAT "turnkey" solution after undertaking a
thorough ORAT assessment, with our expert staff being deployed for a fixed duration on-site or on-demand missions.

Partnering with Groupe ADP for your ORAT projects means that:

- you gain the benefit from our project management approach that follows the highest industry standards.

We plan all tasks to be completed in a coherent sequence, monitor the progress and integrate the impact of other plannings
such as third-party works. Any obstacle or risk for opening is also reported to the executive management teams.

- you benefit from early stakeholder engagement and preparation for operations

through a robust familiarization,training and readiness programme that will be implemented, with realtime

working group meetings occurring from early stages to ensure that operation and maintenance staff are actively involved and
familiar with the systems and processes.

- you are guaranteed a strong involvement of experts in operation, it, maintenance and change management

to facilitate the transition between the handed-over project and the real-life environment, to ensure an optimum level of security,
safety and the highest level of quality of service and finally to assess the overall serviceability of the facility.

16
Groupe ADP Airport Services
 CONSULTING IN AIRPORT CARBON ACCREDITATION
(ACA)
YOUR BENEFITS
• Benefit from reduction of energy costs thanks to better environmental efficiency
• Uplift your leadership towards the airport community by demonstrating your commitment to manage
and reduce airport carbon footprint
• Benefit from experience and feedbacks from Groupe ADP that is actively committed in improving
environmental footprint of its airports and within the industry

OUR RANGE OF SERVICES OUR CREDENTIALS

Based on their experience, Groupe ADP experts will deploy a
tailor-made approach to support your ambition to get ACA
certification level:
 Communication, pedagogy and promotion of the ACA
principles: general approach, objectives of the
certification process, benefits
 Introduction to the ACA requirements related to the level
of accreditation targeted.
Groupe ADP is a member of ACA Task Force within ACI and
a founding member of Airports for Trust
As of 2022, 15 airports within Groupe ADP are actively
involved in an ACA process at various levels, among which:
• ACA LEVELS 4/4+: New Delhi Indira Gandhi International
airport (India), Paris-Charles de Gaulle, Paris-Orly and
Paris-Le Bourget airports (France)

 Mapping of stakeholders to get involved and assessment

of their maturity.
 Insight on the methodological approach to be followed in
line with the level targeted: data to collect, where to
collect and how to process.
 Recommendations in the action plan to be implemented
by the airport. Advise in the deployment of sustainable
alternatives in order to comply with ACA requirements.
• ACA LEVELS 3/3+: Antalya, Ankara Esenboga and Izmir
Adnan Menderes International airports (Turkey),
Hyderabad International airport (India), Amman Queen
Alia International airport (Jordan), Zagreb International
airport (Croatia)

17
Groupe ADP Airport Services
 AIR SERVICE DEVELOPMENT

YOUR BENEFITS OUR RANGE OF SERVICES

1. VALUE CREATION FOR REGIONS & MUNICIPALITIES
« Full Support »
2. DEVELOPMENT OF LOCAL/NATIONAL TOURISM INDUSTRY

3. MAXIMIZE AIRPORT REVENUES “Getting the full support from Groupe ADP, like one of
our airports.”

Phase 1: Analysis and Strategy definition

WHY US? • Market assessment and analysis
• Strategy definition
• Roadmap design
1. WE HAVE ACCESS TO MOST CARRIERS/TOs WORLDWIDE • Traffic Forecast and Business Plan
540+ carriers are already clients of Groupe ADP
Phase 2: Provide continuous support to the local
700+ Airlines and 1000+ Tour Operators contacts are in our CRM team
• Team design, recruitment and training
We have intimate relationship with these airlines at decision makers’ level
• Regular interaction with Groupe ADP central
team
2. WE PROVIDE VISIBILITY TO KEY PROSPECTS AND LEADS • Representation and promotion
« On Call »
650+ business meetings are carried each year between Groupe ADP ASD
team and key leads
Processes
The entire network of Groupe ADP people as part of ASD team can Tools and Marketing
and best
reports presentation
represent your destination/airport during those meetings practices

Promotion
3. A PREMIUM TEAM OF EXPERTS AT YOUR SERVICES Strategy and
Traffic through
roadmap
30+ individuals with relevant background and experience will work for you forecast Groupe ADP
design
team
Relevant backgrounds are comprised of: Legacy and LCC leading carriers,
tourism development consultants, top consulting firms,.. Participation Other
Recruitment
We have an extensive track record of ASD successes. to Workshops request?

18
Groupe ADP Airport Services
 GROUND HANDLING SERVICES
WHY US?
OUR VALUE PROPOSITION
Our ground handling service methodology is the most recommended for your airport :

- you get a 100% independent review of your ground handling activity

- you streamline and optimize your operational process from a to z.
- you keep costs and revenues under control.
- you get credentials and similar services.

OUR RANGE OF SERVICES OUR CREDENTIALS

DUE DILIGENCE OF IN-HOUSE GROUND HANDLING (AIRPORT OR

AIRLINE)
Organizational structure / Operational processes / Safety
performance / Resource management (shift, allocation) /
Revenue management / Cost structure review
 CONTRACT AND SLA (SERVICE LEVEL AGREEMENT) REVIEW
 Review ground handling contracts & SLA and related
invoicing process / Analyse revenue leakage / Service
quality review and KPI management
 As a leading worldwide airport operator, Groupe ADP
addresses the entire airport operation processes and has
extensive experience with various types of ground
handling service providers (from in-house,airline’s
subsidiary to independent entities).
 Therefore, our in-depth understanding of industry needs,
trends and operational experience enables us to deliver
the most adequate support tailored to the client’s needs.

 ISAGO CERTIFICATION SUPPORT

 GROUND HANDLER MANAGEMENT

 Tender / Quality (SLA, KPI & audit) / Safety / Interconnected

ground handling

19
Groupe ADP Airport Services
 2 ___INFRASTRUCTURE
VEHICLES__ 1
____REGULATIONS

COMMUNITY____

AIRSPACE MANAGEMENT___ 4
AND OPERATIONS
3 ___PASSENGERS AND SERVICE
OPERATIONS

Image © Volocopter
 3

GROUPE ADP
- APPROACH -
 1
GROUPE ADP AIRPORT SERVICES WHO WE ARE

A unique consulting, engineering and operations offering addressing core

challenges in airports development today, leveraging our expertise and know-
how and building upon our commitment to sustainability, operational
efficiency, and resilience.

We boosted our offering to

help clients better tackle
strategic, operational, and
environmental challenges and
implement transformations
vital to our industry’s
development.

Groupe ADP Airport Services 22

We, at Groupe ADP, are
rethinking our airports as
living labs for innovative
mobility dynamics and
we are committed more
than ever to reinventing
the aviation of tomorrow
 Follow us
www.parisaeroport.fr/groupe/innovation