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Corporate Go ER Ance: L Nowledge Objectives
Corporate Go ER Ance: L Nowledge Objectives
a.
0
l< N O W L E D G E O B J E C T I V E S
380
High Drama at Hewlett-Packard (HP)
operations of a firm .
c.hief exec.utive
offic.er (CEO)
The top executive in
charge of the strategy and
p' s high drama did nl end
afler. MarkHULxl 's
rcsignnHon in August 20 1.
0.
H
In November 20] 0,
1ls boarcl h1red
Leo Apot heker ,
lormer chief
executive off icer
(CEO) of SAP. as
H P's new Cl30.
Uut in September
201l the board
fired hirn al er HP lost $30
billion in m urkel capit uli:t.ulion
during his short tenure.
381
PART 3 C O R PO RA TE - L EV E L STR A TE G IES
Board of Directors
Owners Managers
e
For Apotheker's less than 11months of service, he walked away with $13
million: severance payment of $7.2 million, HP shares worth $3.4 million, and
a perfor mance bonus of $2.4 million. In September 2011, Meg Whitman, an
HP board member and eBay's former CEO, was named HP's newest CEO-the
fourth CEO since 2005 and the seventh since 1999.
While HP's high drama is an extreme case, it raises a series of questions
affecting many frrms: What is the most optimal way to govern corporations so rhar
investors will reap returns? What is the proper role of the board of directors? Hoff
should CEOs be properly motivated and compensated ? These are some of tht'
key questions addressed in this chapter, which focuses on how to govern rbe
rporate corporation around the world. Corporate governance is "the relationship amo
governance
e relationship among various participants in determining the direction and perform ance of corporations.
rious participants in The primary participants in corporate governance are (1) owners, (2) managers, · .J
etermining the direction
nd performance (3) board of directors (Figure 11.1). This chapter first discusses the primaf)' partic
of
orporations. pants. N ext, we cover tern al and external governance mechanisms fr .1 alob·
m· 0111 l
' ::>
perspective, followed by a comprehensive model drawn from the strateg)' triplll ·
Debates and extensions follow.
grow and need s more capi tal, th e owners' desire to keeo the firm in family an
Chapter 11
Corporate Governance 383
;
involving numerous srnall
1 •:;•I,
shareholders, none of shareholders and con:oi"s in that ownership is disere":'m0
whom has a dominant managers who own little (or no :u onc trated in. the hands of salaried profs:sional
tyd
' :,:,S.
\evel of contro\. (by d1spersed shareholders) and daq-t short, th1s refers to separation of ownership
If majority or dominant y o- ay control (by managers).
separation of owners (such as fo d ) d
are naturally interested in keep· 1 un ers o not personally run the firm, they
ownership mg a c ose eye on how th fi ·
and control owners, each with a small e run. However, dispersed
stake h .th . . 1rm is
The dispersal of ownership shareholders do not b th t , ve ne1 er mcentlves nor resources to do so. Most small
among many small . o er o s ow up at annual shareholder meetings Th refer to
shareholders, with control
of the firm largely
concentrated in the hands
free nde and hope that other shareholders will properly monitor and disciplin;i:an
If small sh.areholders are not happy, they will simply seil the stock and ;0vest elm:: :
However, if all shareholders behave in this manner, then no shareholder would care and
of salaried, professional managers would end up acquiring significant de facto control power.
managers who own little The rise of institutional investors, such as professionally
4
managed mutual funds and
or
no equity pension pools, has significantly changed this picture. Institutional investors have both
.
incentives and resources to closely monitor and control managerial actions. However, the
increased size of institutional holdings limits the ability of institutional investors to <lump
the stock. This is because when one's stake is large enough, selling out depresses the share
pric e a n d h a rm s t h e se ll er . . .
W h i le t h e ir na g e o f w id ely held corporat1 0ns i s a reasonably accurate
. .
descn pt1 0n of
most modern !arge US and UK firm,, ;t ;, not the case ;n other parts of the .wor!d.
Out,;de the Anglo-Amerkan wor!d, there IB relatively little separanon of ownwhlp "';d
rnntrol.
ically owned and controlled by families or the state. Ne1.:, we
fi are typ
Most 1arge irms
turn our attention to such firms.
=
FThaemvial'yt moawjornitey rosf h!airPge firm' throughout wntffient"1 Eurnpe, Asfa,
Latin Arnerica and performan"· lt may al'° mUtintize the wnfüct'between ownm wd
profe<filon.f
Afoc> foatwce ncentrated family owne<'h;p and wntrol. On the poo;tive00,;de, fumn,.
owner'h;p and0w0 ntrol may prov;de better ;ncentiv<' for the firm to lono-t ·
fow'
ager' ryptioallY enwuntered m w•dely owned finm. Howmr, on the negative ,;de, furoilv
owner'h;p and trol may Jead to the ,electmn of Je" quaHfüd nrnnagers (who happe
to be the ,ons. 0d0a0ughte"·and relanves of founder<), the destruction of 'n!•>< b<cau« of
familY n;cts. and the epropriation of m;nority .shareholder< (<fucn'5ed later). At
P""n ,000 is no conclus1ve eVldence on t he pos1t1ve or negative rolo ot· .:, " il
. ' " ""
own- y
. t thdecreontrol on the performan ce of lar ge firms.
ership an
,.,· p
State OWJ1 s 1 hestate is another major owner of fi.rms armmd the world. Since the
Other than [arnihes, es-ranging from ßritain to Brazil to Bela rus-realized that thei.r
1980s, rnan Y countrrises (SOEs) often perform poorly. SOEs typically suffer from m1
state-owne d enterpA l though in theory all citizens cludm. g employees) are owners, in
(m .
incentive prob1el11·
'-......
practice, they have neither the rights to enjoy dividends generated from SOEs (
shareholders would) nor the rights to trans1cer or sell "th ei·r » property . SOEs are de
facto
owned and controlled by government agencies far removed from ordinary citizens and
employees. Thus, there is little motivation for SOE managers and employees to improve
performance, which they can hardly benefit from personally. In a most cynical fashion
SOE employees in the former Soviet Union summed it up well: "They pretend to pay u;
and we pretend to work." A wave of priva tization hit the world since the 1980s.
However, SOEs staged a spectacular comeback recently. In 2008 , many governments
in developed economies nationalize d major firms ranging from General Motors (GM,
which reads "Government Motors") ·to Royal Bank of Scotland (RBS) in order to
prevent massive bankruptcies and job losses.
information asymmetries
firms.s These shareholders had to sh0ulder d Y. ,]Jeit tJ1 )' dead (!). Conversely, we could imagine how
CEOs reduced much value these CEOs dest1·oyedies'. .
agency costs had been alive. The capital market, sadly, was pleased with such human U:age syrrur1etrieS
Th · f· f atron aa]ways 1„101v
that b tw e pn mary reason agency problems persist is beca use o rn orm iv
e een pnnc1pals
· · and agents-that is, agents such as managers a Jmost ·bJ ro red11 ce
sides.
more ab out the property they manage than principals do. Whi.le 1· t P ossi e
1 ·5
Ch a P t e r 1 1
in1formation asJ'!nmetries throu c o r po r a t e G o ve r n a
385
1 nce
. · gi governance rnecban · . .
e Inunate agency probJems. JSrns, 1t /8 not reaJistic to completcl y
Principaf-Principa/ Conflicts
Since COncentrated OW!Jership •nd controJ by fa milies is the norrn in rnany parts of
the wor]d, different kinds of conflicts are at pla y. One of tbe leading indicators of
concen. trated family OW!Jership and controJ is the appoin tment of family members
as board
chairman, CEO, and other TMT members. In East Asia, approximatel y 57% of the
nceonrporations have board chairmen and CEOs from the controlling f amilies.' In conü-
10
tal Europe the nwnber is 68%. The families are able to do so, because th?'. ae
the M urdochs,
b an . A . 11 1)
controlling (al'though not necessarily ma;·on·ty ) hshJdarehoJd ers etForird eoxfamp e, at
1
news
Corporation, neither the oar nor gry share o ers can b
d
who are controlling shareholders (Strategy m ct10n . .
Australian :N DAQ with secondary listings on the hit shows such as NBC's The Office and The Biggest Loser,
conduct f . cunties Exchange . While the unethical minority shareholders alleged that News Corp. overpaid for
i·n 20 o 1 ts B · · h Shine with 13. 1 times Shine's $45.6 million in eamings
11 h ' n ti s tablo1.d operations rocked the before interest, taxes, depreciation, and amortJzauon
world
enjoys et is as not the first time News Corp., which Proiect ibit B: .'n 2007, Rupert M_urdoc pursue DW
contro orting controversies of others, stirred up Jones by pay1ng a rich $5.6 bi/11on pnce to b . y t
how Rvers1es itse lt . A consistent theme of controver the
\\tish ' PUblisher of the Wall Street Journai-agains d ·ce
s1.es 1.s
shar h upert Murdoch and his family as contro/ling
e ol der t . .
Ex . s reat m1 non ty shareholders .
becarn:ibit A: In 2003, the 30-year-old James Murdo.ch
broadc CE of BSkyB, Europe's /argest satellite
resist aster, in the face of /oud minonty shareho/der
350, ance. The reason 7 James' father Rupert controlled
'0 of BSk
Exh· . YB equity . and control/ed the boar
d · a et
(EBITDA). In contrast, Apollo Global Management, ro 1awsu1 1 .
block the sale. The cornplaint alleged that:
a leading private equity firm, paid $510 million to
purchase American Jdol owner CKx, a deal valued at 8.5 Murdoch did not eve11 pr ete11d tltert• was 11 1·alid stmtc\
times CK:<'s >ic purpo se Jor News Co1p. to buy Slt im·... Tlte
trimsach'or;
0 i.". a naked and selfish e11dea vor by
$ .23 million in EBITDA. Frustrated minonty shareholders
6 as Amalgamated Bank and other pension funds filed M11rdod1 toji 1rtlwr ill}iise the upp er ra11ks of News
s C ·
a ·t ·n Delaware (where News orp. 1 s reg1 ster l
· ed h with ltis o_ffeprin g.
Co1p.
Of numerous m1. nority and then-afarvn1ily
1 011 ( I ) B/ 00111bt'1:i: llusi11<'s..<w,·,·/.„ 2011. \\'ill th<'
Peeste of shareho/ders
/))e"'b r Cherni·n, News Corp. pres1·dent a nd a wrote sou rces·· Base< "f llrdodi? Jul y 25: L S 20; (2) F.wu1m1<1, 2011.
no
do„..,, e. r · The upshot7 After four months , N ews cor.p.left scanc1d· J uunet·,··cnds .111d a!it•1nlt<' p•·opk. Ju.ly lt>: 25-2-; (3)
•vn lts. Value by $2. .8 billion and in 2009 '.( hern1n (orp.
.
J-IoW
(0 lose II ' '
·. 201 l. La>t of tht' 11w uls, July •.>: II,
>,
The Murd och casc is a classlc cxam pl c of th c confl icts i n fam i l y-owned and fa mil
controlled finns. lnstead of betwccn pri n cipals (sh arch ol<lcrs) and agen ti; (profe<,sionJ
mana gers) , the prima ry confücls arc bctween two dasses of pri ncipal c;: c<mtrrillin
principal-principal shareholders and minority sha reholders-in other words, principal principal conflirl, (
conflicts (Figure 11.2 and Table 11.1). Family managers such as the Murdoch s, whr, repre
Conflicts of interests are) controlling shareholders, may advance family in terests at the expense of mm
between two dasses of shareholders . Controlling shareholders' domin ant position as both pri ncipals and
principa\s: contro\\ing (managers) may allow them to override tradition al governance mech anisms d
shareholders and minority curtail principal-agent conflicts such as the board of directors.
shareholders. A manifestation of principal-principal conflicts is that family managers mai
expropriation potential to engage in expropriation of minority shareholders, defined as activities th
Activities that enrich the
control\ing shareholders at
the expense of minority
shareholders. FIGURE 11.2 Principal-Agent C onf licts and Principal-Principal Confhc:s
Minority
sharehold ers
PrincipaJ- agent
confücts Profession:ll
manager>
Minority
shareholders
Principal-principal
conflicts Emul)
111.1n.11. r>
„„ „„
„ „„„„ „„
„„„„„ Fa1nil} 111.11ug, 1, .uv
-- • _!1llt.."
,<·,ur rre: A c1a ptci;1 from M . Young, M . \V . Pi•ng. D. Ahlstt om.'•. 1>' '.I )l,uI l ·><•''"'1•''
·
1 11t.m , '
C
orporn1c govcrna n1.1.• in cm1.'q.\lng 1.•conomh·s: A 11•v1. t•w ol• t 1w p11.1w1.p.i l · 1•1 llh 11'•1 1
(p. 200), Ju1m11il of Mu11ow1111•11t Stw lfr . . •I S: 1% no.
Chapter 11
o r p (J r a tr! 1Hi •1e r n iJ n c
Ownershi p
pattern
Source: Adapted from M. Young, M. W. Peng, D. Ahlstrom , G. Bruton, & Y. Jiang, 2008, c
governance in emerging economie' A review of the principol-principol per,pe<rive f p. 10n
of M anagement Studies, 45: 196-220.
Äctivities of rnanagers from illegal, expropriatio0n can be legallY done through related transactions. whmt-r "-'"
the controlling family of a trolling owners buy fir01 assets from another firm they wn "',:'bcwe-market .prk<s or
COrporation to divert
. r orate overna n ce
1L I
and """'' P'"'"'
spin off the rnost profitabIe part of a pubhc firm ,rnd n.erg<' •I "oth auother F"'"tdiim
u·"huon.tllv tc us'"' """ h
resources frorn the firm of theirs (see Strategy in Action ). . .• „ . . .
for
Personal or farnily Overall, while eo P g beeanse of 1he S<'I"""""" ot """"'h•F a nJ conrrol in ,
use.
related transaction o contro pro1essional manage<' to' gnvco·n h.nn•I.Y """"'ge<S ·'" '•"'"' "'•''h
maJonty o v an f
'''"'"''tr"'"
r J rob·ibly luhl.'t u11pl1rwn- · rh..- ,11l1lui.I \;"tu+
1
Controlling owners sell . . 1 f ... rs d l)!< ft·rms. wqwua 1 • • . 1 1 . '•
firm t
n 1 .
1 '
assets to another firm ownership and contr Nt'"'$ l 1.11 p1. r• w.111) .
they oWn at be\ow-rnarket ' 01
JS 0
1 U v.r- -1flllS, 'lll J1 1s
B0 .
· t rfl1ed i a
r y bei '" t:
· 1s
1 i·v•1hi.1ti . •
11n<
------------ As_an_,,_tiinfie·es stra tegJ·r dcci 10J ,
-
388 PART 3 CO R POR A TE - LEVEL S THATEG I E S
Board mposltion
Othervvise known as thc insiclcr/ou lsid er m ix, board com position has recen tl y attract
inside director d significant attention. Inside directors are top executives of the firm. The t rend arou nd
A director serving on a 1 world is to introduce more outside (Independent) directors , defined as n on-
corporate board who is manageme members of the board. Often ideally labeled "i ndependent directors," outside
also a full-time manager directr1rs
of the company. presumably more independent and can better safeguard shareholder interests.
Although there is a widely held belief in favor of a higher proportion of
outside (independent}
directors, academic research has failed to empirically establish a link between
13
director sider/insider ratio and firm performance. Even "stellar" firms with a majori
A non-management directors on the board (on average 74% of outside directors at Enron, Global
member of the board. and Tyco before their scandals erupted) can still be plagued by governance pro
the world's largest financial services firms, the more outside directors on their b
14
worse their stock returns during the 2008 crisis.
lt is possible that some of these outside directors are affiliated directors who
family, business, and/or professional relationships with the firm or firm manage::::er.:. ·
other words, such affiliated outside directors are not necessarily "mdependen ."
Leadership Structure
Whether the board is led by a separate chairman or by the CEO who docoies -
CEO duality chairman- a situation known as CEO duality-is also irnportant. From an agencv ::2:-
The CEO doubles as D. standpoint, if the board is to supervise agents such as the CEO, it seems impe.ca::ve
chairman of the 0: the board be chaired by a separate individual. Otherwise, how can the CEO be
board.
evi==- by the body that he/she chairs? In other words, can a schoolboy grade his
own c?:S
However, a corporation led by two top leaders (a board chairman and a Cf ü) rncy '..ic. .!
unity of command and experience top-level conflicts. As a powerful executiw. J L_::'-_'
obviously does not appreciate being constantly second-guessed by a board chairrnilil· >,c.
surprisingly, there is significant divergence across countries. For instance, while ..i mJi.L'n"
of the lrge K firms separ_ate the two top jobs, many large US fums cobine_
A pract1cal d1fficulty often c1ted by US boards is that it is very hard to w.Twt J 1.. JF ·
l
CEO without the board chairman title.
Academic
· 15
research is inconclusive on. whether CEO duality '
(or non-du.uity)
.
is, "·o
tnc'
t c'L"
effect1 ve. However, pressures have an sen around the world for firms to sph t thc t . :
to at 1east sh ow t h at t h ey . l [ J% L'( [
senous about controlling the CEO. In 2010,Il" L1 - , .,
are
. h , " 'f1.." t· n rJ :
new CEOs ar0un d the world were also appomted as chnirmen . In 2002, t c r '- l t '" '"
was 4.s:o. Even in U firms that typically favor CEO dunlity, Standa rd. & PQ1.1r's 3Vl
practlcmg CEO duahty fell from 78% in 2002 to 59% in 2010. Lt>
Board lnterlocl<s
D. d l , l . l l' h l ''Ll"t' 1.i
• - III 11.td ." " lJC'
l' • ,
h ,· r ( .
1rectors ten to )e econonuc an( socia e ites w o s 1a rt' a s1.: t 1. ,1f • •t ll
· L,c
11 1
interlocking directorate recJ' prOCJ' t)'. 1 7 \A.,f }1en one person a t"t1'l i" ate( l w1't h 01w t'1nn st't s on tl1t' b·Ll •1rd. \.) ·•h i "
Two or more firms
share t ht<>t'.:-
c
a n lnterlocking dlrectorate hns bccn created. Firms ofkn ·st•Il1l.1s,1t n..l•l tl.llllt r t1r t.ton ,_,r,.,!,
1l
one director on su )Oard appoint mcnt s. For inst aw;c, outside lire1.c't{ll'S t,rom t'm,u 1'-n' l tO.:J-J' rif
their w th 1
boards. facilitatc financing . Outside d ircctors expcrit..'nced in .wq uisit ions ma)' help
engage in t hese prnct lccs.
C h a pt e r 1 1
C o r p o r a t f G rJ/ r n a n cP 3 8 9
• The ability to effectively control manager s boils down to how independent directors a:e.
Outside directors who are personally friendly and loyal to the CEO are unlikely to
challenge managerial decisions. Exactly for this reason, CEOs often nominate family
19
members, personal friends, and other passive directors.
• There is a lack of deterrence on the part of directors should they fail to protect
shareholaer interests. Courts usually will not second-guess board decisions in the absence
of bad fairh
or insider dealing.
. ent directors have few norms to draw on. Directors who
• When challengmg managem ' . th CEO ·n meetings tend to be frozen out of
boarc "stick their necks out" by confrontmg e i
deliberations.
piIO_ellS many South Korean board s did not bother to hold meetin<S and boa<d
de...; " ' were Hterally "rubber starnped"-not even by d>fectors thernsdves. but by
corpor."'
secretaries who starnped the seals of all the _d"ectors , which were kept in me
corporate office. j-low ever, change is in the al! throughout the world. In Suuili
. gs are noW regularly held and seals are personallv tunped b,·
orea, oar mee tin · • ' ,
b d 22
K
the directors thernselves.
. fc tivelY bein g " Jucd<" " "'" ut th< onu>t <len»u>clin<
Direc:tirl9 Strategicall}f . „„ . „ , . , .
oar s are funcu.on „e lec . . bu' t hands ot.l„ npP"'"'1'·",--'"" t l>< cumprchensh-e