10:24 al 4G ©) Marked out of 5.00 ¥ Flag question 15. To Overcoming Barriers to Communication: Select one: O a.Use active listening, Request feedback and Use appropriate emphasis (loudness). O b.Use active listening, and Request feedback. O c.Use active listening, Request feedback, Use appropriate emphasis (loudness) and Use common words. O d.Use common words. Previous page Quiz navigation app.lionairgroup.com10:31 atl 4G ©): Question | Answer saved Marked out of 5.00 ¥ Flag question 01. Refers to environmental, organizational and job factors, and human and individual characteristics which influence behavior at work in a way which can affect safety is/are: Select one: O a.Safety Management System © b.Human Factors O c. Dirty Dozen. O d. Swiss cheese. Clear my choice app.lionairgroup.com10:31 atl 4G ©): Question 2 Answer saved Marked out of 5.00 ¥ Flag question 02. The presentation of the aviation accidents and incidents can be related to Human Factors causes: Select one: O 4.50%. O b.60%. © c.70%. O d.80%. Clear my choice Previous page ——“ouiznaviantian app.lionairgroup.com10:31 all 4g T) Question 3 Answer saved Marked out of 5.00 ¥ Flag question 03. What is the reason of the accident of Aloha Flight 243? Select one: O a.Lack of Man Power. © b. Schedule maintenance cannot identify the corrosion at fuselage near passenger entry door. O c. Schedule maintenance performed. O d. Allof the above answers are true. Clear my choice Previous page Next page app.lionairgroup.com10:32 all 4G ©) Question 4 Answer saved Marked out of 5.00 ¥ Flag question 04. In the Reason's "Swiss Cheese" Model, the "holes" are caused by two basic kinds of human errors: Select one: O a Active or latent failures. O b. Latent failure. © c. Active and latent failures. O d. Active and failure. Clear my choice Previous page Next page app.lionairgroup.com10:32 all 4G ©) Training) Question 5 Answer saved Marked out of 5.00 ¥ Flag question 05. Factors affecting accident: Select one: O a. Management Conditions. O b. Maintainer Conditions. O c. Working Conditions and Maintainer Acts. © 4. All of the above answers are true. Clear my choice Previous page Next page app.lionairgroup.com10:32 all 4G ©) Question 6 Answer saved Marked out of 5.00 ¥ Flag question 06. The percent of accidents studied involved incorrect removal or installation of components is: Select one: 0 a. 23%. O b.25%. O 6.28%. O 449%. Clear my choice Previous page Next page Quiz navigation app.lionairgroup.com10:32 all 4G ©) Question 7 Answer saved Marked out of 5.00 ¥ Flag question 07. The percent involved a manufacturer or vendor maintenance/inspection error is/are: Select one: O 4.23% O b.25%. O 6.28%. © 49%. Clear my choice Previous page Next page app.lionairgroup.com10:32 all 4G ©) Question 8 Answer saved Marked out of 5.00 ¥ Flag question 08. The percent involved error due to an airline's maintenance policy is: Select one: © a.23%. © b.25%. O 6.28%. O 4.49%. Clear my choice Previous page Next page Quiz navigation Gorter ererrerts app.lionairgroup.com10:32 Question 9 Answer saved Marked out of 5.00 ¥ Flag question 09. What causes accidents / incidents? Select one: © a.Human Errors, Maintenance and support factors, and Environmental factors. O b. Administrative and supervisory factors, Material failures or malfunctions. O c.Aand B answer are true. O d.AandB answers are not supported. Clear my choice app.lionairgroup.com10:32 ull 4G ©) Training) Question 10 Answer saved Marked out of 5.00 ¥ Flag question 10. Lack of in the Dirty dozen include: Select one: O a.Communication and Assertiveness. O b.Pressure. O c. Stress. © d.Allof the above answers are part of Lack of. Clear my choice Previous page Next page app.lionairgroup.comUJ 10:33 all 4G ©) Question 11 Answer saved Marked out of 5.00 ¥ Flag question Il. The Abundance of is : Select one: O a. Awareness. O b. Team work. O c. Knowledge © d.Complacency. Clear my choice Previous page Quiz navigation UO app.lionairgroup.com10:33 all 4G ©) rummy, Question 12 Answer saved Marked out of 5.00 ¥ Flag question 12. What will be happened if the Organizational inadequate Processes? Select one: O a.Task Complex / Confusing. O b.Non-Existing Procedures. O c. Procedures Incomplete. O d.All of the above answers are true. Clear my choice ———a sd app.lionairgroup.com10:33 all 4G ©) Question 13 Answer saved Marked out of 5.00 ¥ Flag question 13. What will be happened if the Organizational Inadequate Documentation? Select one: O a.Not Understandable. O b. Information Unavailable and Conflicting Information. © c. According to the A and B answers. O d.Aand B answers are not supported. Clear my choice app.lionairgroup.com10:33 all 4G ©) Training) Question 14 Answer saved Marked out of 5.00 ¥ Flag question 14. What is the effect of Supervisory Misconduct? Select one: © a Policy / Procedures Not Followed and Assigned Unqualified Maintainer. O b. Manual Updated. O c.Parts/Tool correctly labeled. O d. Known Hazards Controlled Clear my choice app.lionairgroup.com10:33 all 4G ©) Question 15 Answer saved Marked out of 5.00 ¥ Flag question 15. To Overcoming Barriers to Communication: Select one: O a.Use active listening, Request feedback and Use appropriate emphasis (loudness). O b.Use active listening, and Request feedback. O c.Use active listening, Request feedback, Use appropriate emphasis (loudness) and Use common words. O d.Use common words. Clear my choice app.lionairgroup.com10:34 all 4g ©) Question 16 Answer saved Marked out of 5.00 ¥ Flag question 16. Within Written Communication, Make sure that your writing is: Select one: © a. Correct, Complete and Clear. O b. Complete and Clear. O c. Complete is enough. O d.Clear. Clear my choice Previous page Next page app.lionairgroup.com10:34 all 4g ©) Question 17 Answer saved Marked out of 5.00 ¥ Flag question 17. Some Suggestions for the Speaker: Select one: O a. Know what response you want to achieve. O b. Tell the person why you want response, be clear, concise and complete. O c.Be clear, concise and complete. © d. Know what response you want to achieve, tell the person why you want response, be clear, concise and complete. Clear my choice app.lionairgroup.com10:34 all 4g ©) Question 18 Answer saved Marked out of 5.00 ¥ Flag question 18. The Sender's Responsibility: Select one: O a.Communicating information clearly and Covering timely information accurately. O b. Requesting verification of feedback and Verbalizing plans. © c. All of the above answers are correct. O d.Aand B answers not fulfilled. Clear my choice app.lionairgroup.com10:34 all 4g ()) Question 19 Answer saved Marked out of 5.00 ¥ Flag question 19. Some of suggestions for the listener are: Select one: © a_Listen with both ears, repeat the message in your own words for confirmation. O b. Repeat the message in your own words for confirmation. O c.We have to maximize distracting gestures and use negative body language. O d. Don't fake attention. Clear my choice app.lionairgroup.com10:34 all 4g ()) Question 20 Answer saved Marked out of 5.00 ¥ Flag question 20. Receiver's Responsibility: Select one: O a. Acknowledge communications, repeat information, and Provide useful feedback. O b. Acknowledge communications, paraphrase information, clarify information and Provide useful feedback. © c. Acknowledge communications, repeat information, paraphrase information, clarify information and Provide useful feedback. Od. Paraphrase information, clarify information and Provide useful feedback. app.lionairgroup.com