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QHRXXX10.1177/1049732315570119Qualitative Health ResearchJackson et al.

Article
Qualitative Health Research

Using a Qualitative Vignette to Explore a


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© The Author(s) 2015
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DOI: 10.1177/1049732315570119
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Michaela Jackson1, Paul Harrison1, Boyd Swinburn1,2,


and Mark Lawrence1

Abstract
This article discusses how qualitative vignettes were combined with interviews to explore a complex public health
issue; that is, promoting unhealthy foods and beverages to children and adolescents. It outlines how the technique was
applied in practice and the combination of vignette-based interviews with a broader approach involving Gadamerian
hermeneutics. Twenty-one participants from the public health community and the marketing and food and beverage
industries took part in vignette-based interviews between March and September 2012. Overall, the qualitative vignette
method afforded an efficient, generally well-received technique that effectively explored the issue of promoting
unhealthy foods and beverages to children and adolescents. The vignette provided structure to interviews but allowed
certain responses to be investigated in greater depth. Through this research, we argue that qualitative vignettes allow
researchers to explore complex public health issues. This article also provides a valuable resource for researchers
seeking to explore this technique.

Keywords
adolescents/youth; children; research, qualitative; research, interdisciplinary; interviews; knowledge transfer; social
issues; obesity / overweight

Background and Context (Grimm, 2004; Lewin, Lindstrom, & Nestle, 2006;
Sharma, Teret, & Brownell, 2010; Wansink & Huckabee,
Over the past 40 years, global rates of overweight and 2005). While industry representatives defend their
obesity have risen dramatically (World Health actions, the issue continues to generate public interest and
Organization [WHO], 2014), with rates among children debate (Hilton, Patterson, & Teyhan, 2012). There have
in some countries tripling since 1970 (May, Freedman, been increasing calls for governments to regulate against
Sherry, & Blanck, 2013). In exploring causes for the cur- forms of marketing such as television advertising and the
rent situation, the WHO (2006) declared “a robust evi- use of cartoon characters (e.g., Donjen, 2011; Hope,
dence base to support the fact that exposure to the 2011; Lavelle, 2004).
commercial promotion of energy-dense, micronutrient Among analyses of how obesity has been reported, the
poor foods and beverages adversely affects children’s media have been criticized for moralizing, oversimplify-
diets” (p. 26). The WHO highlighted significant amounts ing, and sensationalizing the matter (Boero, 2013).
of food and beverage promotion targeting children, chil- Competing perspectives seek to position obesity as either
dren’s engagement with this promotion, that the majority an individual or societal problem (Hawkins & Linvill,
of this promotion was for unhealthy foods and beverages, 2010; Hilton et al., 2012). Differences have also been
and that such promotion influences children’s awareness, observed in the way the media reports different stake-
attitudes, behavior, and consumption (WHO, 2006). holder groups’ preferred responses to this issue
In response, it has been argued that the food industry, (Henderson, Coveney, Ward, & Taylor, 2009). More
and to a lesser extent the marketing industry, has
attempted to defend its behavior and respond to calls for
action while still seeking profit (Grimm, 2004; Moodie 1
Deakin University, Burwood, Australia
et al., 2013; Wansink & Huckabee, 2005). Among both 2
University of Auckland, Auckland, New Zealand
public health and marketing literatures, there is evidence
Corresponding Author:
that some members of the food industry feel threatened Michaela Jackson, Deakin Graduate School of Business, Deakin
by the prospect of statutory regulation, taxation, fines, University, 221 Burwood Highway, Burwood, Victoria 3125, Australia.
and restrictions regarding food marketing to children Email: Michaela.jackson@deakin.edu.au

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2 Qualitative Health Research 

recent coverage of this issue continues to feature combat- This article makes a valuable contribution to the small
ive, adversarial language, for example, “War of deep- body of literature documenting the application of the
fryer heats up” (Julian, 2009), “The battle over taxing qualitative vignette method to public health issues associ-
soda” (Leonhardt, 2010), and “CI demands tobacco-style ated with childhood and adolescent overweight and obe-
plan to fight obesity” (Consumers International, 2014). sity. It uses the issue of promoting unhealthy foods and
As such, it can be argued that childhood obesity presents beverages to children and adolescents to highlight the
a complex and controversial public health issue. suitability and contribution of qualitative vignettes for
Qualitative research accommodates a range of theo- exploring public health issues. It first explains how the
retical perspectives, assumptions, and circumstances that vignette technique was included as part of a broader qual-
shapes the research process and outcome (Denzin & itative approach and provides a brief outline of vignettes
Lincoln, 1994). Qualitative research is acknowledged for as a data collection method. It then discusses how this
explaining how meaning and social experience are cre- method was applied in practice. Benefits and challenges
ated (Denzin & Lincoln, 1994). Likewise, public health associated with this study are also included. Although
researchers have recognized the possible contribution of results of the vignette-based study are discussed, the
this form of enquiry to food- and health-related research emphasis of this article remains on the research method
questions (e.g., Canning, Hird, & Smith, 2010; Harris et used. This article proposes that qualitative vignettes offer
al., 2009; Jack, 2006). Among qualitative data collection a viable technique for investigating public health issues
methods, vignettes have been used by social and health while accommodating complexity and context. In doing
researchers to explore issues that might be sensitive, so, this article provides a valuable guide for researchers
painful, or controversial (e.g., Barter & Renold, 2000; interested in applying the qualitative vignette technique
Borell, Asaba, Rosenberg, Schult, & Townsend, 2006; to such public health issues.
Brondani, MacEntee, Bryant, & O’Neill, 2008; Dobkin
de Rios et al., 2005; Hughes, 1998). Qualitative vignettes
have been combined with interviews to explore public
Methodological Approach
health topics including pre-natal HIV testing (Medley, Researchers are encouraged to reflect upon and acknowl-
Mugerwa, Kennedy, & Sweat, 2012), mental health prob- edge assumptions implicit in the choice of issue being
lems (Medina, Kullgren, & Dahlblom, 2014), and child- studied, as well as assumptions within theories, para-
hood immunization (Leask, 2009). Of closer alignment to digms, and research contexts (Manning, 1997). Figure 1
the issue of promoting unhealthy foods and beverages to summarizes the philosophical and theoretical influences
children and adolescents, Ludwig, Cox, and Ellahi (2011) that informed and shaped this study, and connects the
combined qualitative vignettes with interviews to explore qualitative vignette technique to other elements within
the health-related perceptions and social constructions of the methodology. These elements are discussed, briefly,
obesity among Pakistani women in the United Kingdom. as follows.
Qualitative vignettes have also been combined with inter- This project is associated with a relativist ontological
views to explore student food choices, from a consumer position, which assumes the existence of multiple reali-
perspective (Van der Merwe, Kempen, Breedt, & de Beer, ties (Denzin & Lincoln, 1998), rather than a single objec-
2010). Most recently (while this article was under tive truth (Hugly & Sayward, 1987). Adopting this
review), Mah, Taylor, Hoang, and Cook (2014) also com- perspective produces a complex view on reality in which
bined qualitative vignettes with interviews to investigate truths exist in several, alterable forms and are constructed
moral reasoning and policy debate associated with the by individuals or groups (Guba & Lincoln, 1998). A rela-
issue of food advertising to children in Canada. While tivist ontology is closely associated with a constructivist
both papers offer valuable insights, this article provides a epistemology (Guba, 1992; Guba & Lincoln, 1998).
more detailed account of how qualitative vignettes and Where relativism assumes the existence of multiple reali-
interviews have been combined as part of comprehensive ties, constructivism assumes that truth and knowledge are
qualitative methodology, involving a constructivist epis- created as a result of perspective (Denzin & Lincoln,
temology, critical paradigm, and Gadamerian hermeneu- 1998).
tics. In contrast, Mah et al. (2014) focus more heavily on This research approach combines a constructivist epis-
the search and analysis of documents that informed their temology with the critical paradigm. The adoption of a
vignette. In addition, it can be argued that this article is certain paradigm affects other aspects of a research
broader in focus—while the issue of promoting unhealthy design—the way questions are asked, how data are inter-
foods and beverages to children and adolescents com- preted, and the relationship between subject and
prises moral and ethical aspects, this was not the sole researcher (Patton, 1990). The critical approach is inter-
focus of our study. Differences associated with geogra- disciplinary and experimental (Given, 2008), and is asso-
phy and sample participants are also evident. ciated with scholars and theories that question, rather

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Jackson et al. 3

Ontological and Epistemological


Alignment

Ontology - Relativist
Assumes the existence of multiple realities
rather than a single objective truth, or belief
that realities exist external to the mind.

Epistemology – Constructivist
Assumes that truth and knowledge
are created as a result of
perspective. Research Paradigm - Critical

Critical researchers are not


satisfied with understanding;
change is the desired outcome.

Methodology – Qualitative

Understanding, explaining and


exploring research problems,
holistic perspectives, Data Analysis
understanding and explaining • Hermeneutic analysis of interviews
social settings and relationships from Study 1 and 2
within them. • NVivo analysis of interview data for
Methodological areas of consensus between
Framework – Gadamerian research populations
Hermeneutics

Understanding as the
Data Collection
interpretation of meaning.
• Study 1 – semistructured interviews
Generated through the
analysis of texts. • Study 2 – vignette-based
interviews

Figure 1.  Methodological schema.

than accept, tradition and absolute claims (Bronner, can be combined on the proviso that careful consideration
2011). Researchers working within the critical paradigm is given to the compatibility of chosen components
are not satisfied with understanding—change is the (Maxwell, 2005). As the field of qualitative research con-
desired outcome (Bleicher, 1980; Crotty, 1998). tinues to mature, it has been claimed that new theoretical
Associated with this motivation is analysis and critique of and philosophical connections will emerge, making it
forces or ideologies that underpin action (Given, 2008). possible to cautiously combine elements of different par-
Critical theorists maintain that groups within society adigms (Lincoln, Lynham, & Guba, 2011).
occupy a more or less favorable status as afforded by The methodological framework selected for this proj-
their possession, or lack, of power (Kincheloe & ect—Gadamerian hermeneutics—was based chiefly on
McLaren, 2000). Progress comes from those who can its appropriateness to the research question.
step outside the normalized social context and question Methodological frameworks reflect traditions in qualita-
dominant understandings (Bronner, 2011). Critical theo- tive research (Maykut & Morehouse, 1994) and provide
ry’s influence on this project is evident in the theoretical guidance for the collection and analysis of data (Patterson
concepts and phenomenon on which scenarios within the & Williams, 2002). Hermeneutics is concerned with the
vignette were based. It also shaped the interpretation of interpretation of meaning as generated through the analy-
data generated through the vignette-based interviews. sis of texts (Schmidt, 2006). Texts can exist in written
Both aspects are discussed later in this article. form, as images, interviews, films, or observation of
Critical theory has been associated with an ontological behaviors. Understanding is the main goal of hermeneu-
position of historical realism and understanding based on tic research, rather than causal explanation or definitive
structures that have crystallized over time to be perceived analysis (Kinsella, 2006; Patterson & Williams, 2002;
as real in their current form (Guba & Lincoln, 1998). In Schmidt, 2006). Among his contributions, Gadamer out-
this sense, the combination of a constructivist epistemol- lined key principles of philosophical hermeneutics,
ogy with the critical paradigm might seem atypical. namely, the hermeneutic circle, question and answer dia-
However, each of these constructs can be perceived as logue, and fusion of horizons (Schmidt, 2006). Through
broad family groups, with a range of individual the application of these interrelated concepts, the author’s
approaches within them (Flick, 2008). It has also been intended meaning can be recreated, providing deep under-
argued that aspects of different paradigms and traditions standing and potentially revealing insights overlooked by

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4 Qualitative Health Research 

scientific methods (Schmidt, 2006). Hermeneutics pro- Grønhøj & Bech-Larsen, 2010). Social researchers have
vided the opportunity for depth of understanding on the used vignettes to examine actions within a specific con-
topic of food marketing to children and adolescents in a text, to elucidate judgments, and to assist in researching
way that would complement, not replicate, existing work sensitive subjects (Barter & Renold, 1999). These charac-
conducted in a positivist-quantitative tradition. teristics have led to their application across a range of
Critical hermeneutics was also considered as a meth- social topics and problems, as well as to the study of cul-
odological framework for this project. Unlike Gadamerian tural norms, and moral and ethical frameworks (Barter &
hermeneutics, critical hermeneutics seeks not just under- Renold, 1999, 2000). Drawing from a tradition of use
standing but also to reveal hidden meanings that help to among psychologists (Hughes, 1998), vignettes have
establish or reinforce power (Prasad & Mir, 2002). It been used within the fields of social work (e.g., Wilks,
assumes that principles, such as the exercise and imbal- 2004), education (e.g., Lieberman, 1987; Veal, 2002),
ance of power, as manifested through language (Kinsella, medical care and treatment (e.g., Welch, Lutfey,
2006), are correct and that their presence distorts mean- Gerstenberger, & Grace, 2012), and nursing (e.g., Gould,
ing (Bleicher, 1980). Given the relative paucity of quali- 1996). Marketing researchers have likewise used
tative data related to the research topic, starting with a vignettes to explore issues associated with consumer vul-
critical approach risked omitting a valuable step in under- nerability (e.g., Broderick et al., 2011) and racial profil-
standing this issue. To establish this understanding while ing (Sierra, Heiser, Williams, & Taute, 2010).
critiquing the interpretation appeared impractical, and at The majority of published studies have approached the
odds with the hermeneutic foundation that rejects the vignette technique from a quantitative perspective (Barter
notion of a single, correct meaning (Bleicher, 1980). As & Renold, 1999, 2000); that is, scenarios have been used
noted by Bleicher (1980) and Kinsella (2006), Gadamerian in conjunction with surveys that quantify participants’
hermeneutics can include critical aspects—allowing responses. Describing new applications of the vignette
researchers to recognize their own pre-understanding, method is consistent with the aim of conducting research
which they bring to the interpretation of texts. Researchers that can be distributed and used in a variety of contexts
are justified in acknowledging influence from the critical (Malterud, 2001). It similarly reflects the essential role of
paradigm, as they are any other form of knowledge or documentation in qualitative research (Holloway, 2005).
experience. Similarly, a critical approach can be accom- Ultimately, the decision to apply the vignette tech-
modated within the flexibility of the question and answer nique was based on their suitability for researching sensi-
dialogue of philosophical hermeneutics. Through this tive subjects, their acknowledgment of context, and their
process, researchers can probe deeply for meaning and ability to capture opinions and perspectives (Barter &
understand the influences behind texts. Overall, Renold, 1999). The capacity for vignettes to be combined
Gadamerian hermeneutics allowed for the possibility of with individual interviews was considered an additional
critical analysis without making this the overriding pur- strength. The work of authors, such as Thompson (1997),
pose of investigation. As outlined in Figure 1, it is within similarly provides a precedent for combining interviews
this broader methodological context that qualitative with a hermeneutic framework. Within this framework,
vignettes were selected as a data collection technique. interviews facilitate the co-construction of meaning by
researcher and participant through the form of guided
Qualitative Vignettes as a Data Collection conversations (Crist & Tanner, 2003). The focus on indi-
vidual respondents, rather than a group of participants,
Technique also reflects the researcher’s alignment to a constructivist
Vignettes are short stories, hypothetical scenarios, or epistemology (Given, 2008). Individual interviews like-
descriptions of incidents (Finch, 1987; Schoenberg & wise eliminate issues, as well as benefits, associated with
Ravdal, 2000). Although most common in written form, focus groups or group interviews, such as those discussed
vignettes have been used in audio, video, avatar, or pic- by Hyde, Howlett, Brady, and Drennan (2005) and Patton
ture format (Alahuhta, Korkiakangas, Keränen, Kyngäs, (2002). Practical difficulties associated with arranging a
& Laitinen, 2011; Hughes, 1998; Johnson, 2000). meeting time and place common to all participants were
Vignettes are used as a stimulus to generate a reaction, also avoided.
discussion, or opinion from participants (Finch, 1987;
Jenkins, Bloor, Fischer, Berney, & Neale, 2010; Developing the vignette. Researchers are encouraged to
Schoenberg & Ravdal, 2000) and should resemble realis- consider the nature of the research topic, participants, rel-
tic situations. Complementing the constructivist episte- evance, interest, and timing in developing a vignette
mological alignment of this project, the vignette technique (Hughes & Huby, 2004). Researchers can modify an
recognizes that values, decisions, and judgments occur existing vignette (Grønhøj & Bech-Larsen, 2010), or
within context, rather than in isolation (Finch, 1987; choose from several styles of vignette, including a series

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Jackson et al. 5

of scenarios that unfold as a story (Jenkins et al., 2010). interviews were piloted with members of the research
Finch (1987) and Hughes and Huby (2004) emphasized populations. Refinements were made prior to participant
the importance of vignette scenarios that are realistic and recruitment.
believable. Heeding this advice, and owing to the lack of The vignette was based around the marketing activi-
existing examples of qualitative vignettes on this particu- ties of a fictional multinational confectionery company,
lar topic at the time, this study looked to practical exam- called Delice. The vignette aimed to explore the chal-
ples in trade and professional literature (e.g., Neff, 2011). lenges, threats, and opportunities associated with the food
It likewise drew from academic literature across public and beverage industry’s promotion of unhealthy foods
health, marketing, and related disciplines regarding food and beverages to children and adolescents. It aimed to
marketing to children, as well as elements of social and explore this subject as perceived by marketers and mem-
critical theory (e.g., Zwick, Bonsu, & Darmody, 2008). bers of the food and beverage industry, and public health
The process of developing the qualitative vignette is sum- professionals. The vignette was designed so that the same
marized in Box 1 and described as follows. scenarios would be presented to participants from both
research populations, outlined below. Scenarios within
Box 1. Steps Taken to Develop the Qualitative Vignette. the vignette reflected a range of marketing practices,
from more established and commonplace to scenarios
1. Evaluate the appropriateness of the qualitative
vignette technique in light of the research question, that could be regarded as more controversial. Table 1 out-
broader methodological approach, research popu- lines the theoretical concepts associated with each sce-
lation, and practical considerations. nario in the vignette, as well as references to literature or
2. Establish topics of interest. In this case, such topics practical examples that informed or influenced the sce-
drew from academic literature and theoretical narios. Evidence of the critical paradigm is apparent in
concepts. concepts such as hegemony and the power disparity
3. Consider the form of the vignette and method of
delivery, for example, video, interviews.
between the food and beverage industry and children, as
4. Become familiar with practical examples that well as promotional activities involving co-creation.
would be relevant and realistic to members of your
sample population. Research populations and participant recruitment. Purpo-
5. Begin to craft scenarios that are reflective of real- sive sampling (Maykut & Morehouse, 1994; Robinson,
life situations and involve theoretical concepts, 2014) was used to identify participants with professional
questionable behaviors, or phenomena of interest.
involvement in the issue of promoting unhealthy food
6. Review the qualitative vignette in light of the
research question. Seek feedback on the vignette and beverages to children and adolescents and who would
from experienced researchers. be willing to discuss this issue. Preliminary reading and
7. Test the qualitative vignette, paying attention to immersion in this issue within an academic setting con-
practical considerations such as timing and method tributed to two research populations being identified—
of delivery, as well as the effectiveness of the public health professionals, and marketing and food and
vignette in generating insightful data. beverage industry professionals. Public health profes-
8. Revise and retest the vignette as necessary. sionals comprised individuals employed in public health
and related professions. It included people working for
Immersion in relevant academic and professional lit- public health advocacy groups, academics, bureaucrats,
erature enabled the researcher to identify topics that could and public policy makers. Professionals from the market-
be explored using the vignette technique. Through this ing and food and beverage industries included individuals
process, the researcher similarly became familiar with employed to market food and beverage products, or orga-
recent examples of industry practice. At this stage, practi- nizations that supported this end.
cal considerations, such as how the vignette would be Guided by the principle of maximum variation sam-
delivered and how long participants would be willing to pling (Maykut & Morehouse, 1994; Patton, 2002), indi-
participate in the exercise, were also considered. The viduals occupying a range of roles within these research
researcher began to craft scenarios that were reflective of populations were sought. This included participants from
real-life situations and involved the theoretical concept, a variety of sub-sectors within each industry, participants
questionable behavior, or phenomenon of interest. Draft at different stages of their career or levels of seniority, or
versions of these scenarios, and the vignette exercise as a participants associated with different fields of expertise
whole, were reviewed by experts in the field of consumer within each research population. For example, partici-
behavior, obesity, and food policy. Permission to engage pants from the marketing and food and beverage indus-
participants in vignette-based interviews was obtained from tries included strategists, consultants, researchers, and
the Deakin University Human Ethics Committee during creative directors. This approach enabled a range of
this stage. Once approval was granted, the vignette-based understandings and perspectives related to the issue of

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6 Qualitative Health Research 

Table 1.  Qualitative Vignette and Concepts.

Vignette Scenario Concept or Issue Discussed by


Scenario 1 Globalization Grimm (2004); Hawkes (2004,
Delice Candy and Beverage is a major international Nutrition transition 2006, 2007, 2008); John (1999);
confectionary company. The company attributes recent Targeting young children Lobstein, Baur, and Uauy (2004);
financial success to its expansion into the Asian market. Power disparity McGinnis et al. (2006); Olds
To bring this venture to fruition, Delice conducted et al. (2009)
significant research into the culture and consumer
preferences of its target audience of children and
teenagers aged 2 to 17 years, including focus group and
ethnographic research.
Scenario 2 Megamarketing Humphreys (2010), Kotler (1986)
Delice executives also worked to form relationships with
identified government staff and industry advocates in
the lead up to their expansion into the Asian market,
including forming joint-venture agreements with local
companies and making donations to industry associations
and political parties, all of which were legal and disclosed
in company reports.
Scenario 3 Hegemony of Western Knuttila (2005); McCracken (1989);
Delice developed the Share the Joy marketing campaign to culture McGinnis et al. (2006); Mehta,
coincide with its launch in the Asian region. The campaign Product placement Coveney, Ward, and Handsley
featured several of the company’s most popular candy (subtlety in marketing) (2010); Nairn and Fine (2008)
products and sought to build the brand’s reputation as Celebrity endorsement
desirable. It built on the target audience’s (children and (subtlety in marketing)
teens) likely previous encounters with the brand through
Western popular culture: Delice has for several years
invested in product placement in popular film, television
programs, and more recently, music videos. Regional
celebrities were recruited to star in the campaign and the
brand has also featured in a television series popular in
the region.
Scenario 4 Use of multiple Cheyne, Dorfman, Gonzalez, and
The campaign also featured promotion on several websites promotional channels Mejia (2011); Ewing (2009);
popular with the target audience, as well as extensive radio, Layton (2011); Preston (2004);
outdoor and ambient media (e.g., bus shelter advertising) Schor and Ford (2007)
and point-of-sale promotions near store checkouts.
Scenario 5 Co-creation Asquith (2009); Elliott (2007);
The Share the Joy campaign invited members of the Establishing brand- McGinnis et al. (2006); Mehta,
target audience to upload photos that depict scenarios consumer relationships Coveney, Ward, and Handsley
or situations in which they will share the joy of Delice Nature of the product (2010); Neff (2011); Preston
products when they arrive in their market. Examples on Publicity (subtlety) (2004); Scaraboto (2011); Zwick,
the website included hanging out with friends and family Bonsu, and Darmody (2008)
celebrations. The best 30 entries will be selected for use
in the company’s post-launch marketing campaign and will
receive a month’s supply of Delice products. Celebrities’
involvement in competition has attracted media coverage
from local radio and television networks.
Scenario 6 Privacy Caudill and Murphy (2000), Petty
To upload an entry, individuals need to create a log in (2000), Wang, Lee, and Wang
and submit details such as their age, suburb where they (1998)
live, and contact details in case they win. These details
are stored by the company and data will be analyzed
for future marketing campaigns. Most countries in the
region do not have privacy legislation in place, but Delice
outlines that customers can contact them if they have
concerns about their privacy or how the information they
provided will be used.
(continued)

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Jackson et al. 7

Table 1.  (continued)

Vignette Scenario Concept or Issue Discussed by


Scenario 7 Labeling Betterhealth (2013), Sacks et al.
In light of concerns about the increase of childhood (2011)
obesity, all Delice products contain nutritional
information on pack and more dietary tips and nutrition
and exercise advice is available via the Delice brand
website.
Scenario 8 Marketing in schools George and McDuffie (2008),
Delice also offers an in-school nutritional training program Sponsorship of nutrition Hawkes (2010), Levine (2000),
for all children in primary schools in countries where education Lucas (2004), McGinnis et al.
Delice operates. The program is conducted by a Delice- Subtlety in marketing (2006), Neff (2011), Sweet (2009)
sponsored nutritionist who educates students on sound
nutrition practices and the importance of regular physical
activity. At the conclusion of the hour-long session
students will receive a “goody bag” including take-home
nutrition information and healthy recipes, a plastic
Frisbee, and two treat size Delice chocolate bars, all
branded with the Delice logo or product packaging.
Scenario 9 Industry self-regulation Garretson and Burton (2005);
Delice also became a signatory to the International Television as dominant Hawkes and Harris (2011);
Food Manufacturer’s Alliance pledge to reduce by focus Kraak, Story, Wartella, and
50% the amount television advertising of food and Use of cartoon characters Ginter (2011); Wang, Lee, and
beverage products directed at children. The pledge Wang (1998); Weber, Story, and
requires participating companies to commit to a series Harnack (2006)
of principles, such as not using cartoon characters in
marketing campaigns, and enables consumers and other
stakeholders to register their concerns with the Alliance
for consideration.
Scenario 10 Regional variance in “Companies ‘Exploit’ Junk Food
Delice has since shifted the balance of its promotional regulation Loopholes” (2007); Keiper
spend away from television advertising toward other Navigating regulations (2011), Lee (2010), MacMullan
methods, chiefly the Internet. Striving to maintain its Letter of the law versus (2009)
reputation as a sound corporate citizen, Delice is aware spirit of the law.
that two countries within the Asian region have recently
introduced more stringent statutory regulations regarding
food marketing to children. In light of this decision, Delice
decided to modify creative elements of promotional
campaigns for these countries only, such that they comply
with legislation.

Note. Supplemental Reference List S1 is available online at qhr.sagepub.com/supplemental and includes details of all references listed in Table 1.

unhealthy food and beverage marketing to children and Consent Form as per Deakin University Human Ethics
adolescents to be captured (Maykut & Morehouse, 1994). requirements. Completed consent forms were collected
Three recruitment methods were used: direct contact from interview participants prior to interviews
with potential participants using previously obtained con- commencing.
tact details or direct contact facilitated by publicly avail-
able information. Snowballing (Maykut & Morehouse, The vignette in action.  Interviews were conducted either
1994), whereby the researcher sent information about the face-to-face or by phone. Although face-to-face inter-
research project to third-party contacts and asked them to views were preferred, phone interviews accounted for
forward this information on to potential participants, was around a third of all interviews conducted. In the case of
also used. All three approaches included an information phone interviews, participants were sent a copy of the
kit that contained a copy of the Plain Language and vignette by email just prior to the scheduled interview

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8 Qualitative Health Research 

start time. Interview participants were invited to read or practical considerations guided the number of interviews
listen to the first section of the vignette, after which they that were conducted.
discussed perceived challenges, threats, or opportunities
associated with the particular scenario. This process was Data analysis. Data analysis for this study involved
then repeated until all scenarios had been discussed. In detailed reading of vignette-based interview transcripts
responding to the scenarios, interview participants were and notes made in a research journal. Consistent with a
advised to draw on their professional background, as well hermeneutic approach (e.g., Adamson, 2011; Trede,
as personal opinions or experiences. Participants were 2007), data analysis involved several rounds of question-
also told that there were no correct or incorrect answers, and-answer dialogue in which the researcher probed
or that they may not be able to identify any challenges, interview transcripts and notes in greater depth. Three
threats, or opportunities associated with a particular sce- cycles of hermeneutic question-and-answer dialogue
nario. Where permitted by the participant, written notes focused on the following:
and audio recordings were made during interviews. Fol-
lowing the interviews, the researcher recorded observa- •• Round 1—the meaning the researcher constructed
tions and thoughts about the interview. These notes and from the interview notes and transcripts
reflections supplemented audio transcriptions and notes •• Round 2—how the issue was being framed, con-
taken during the interviews and were used throughout the nections to social forces or theoretical concepts,
analysis process (Harris et al., 2009; Tesch, 1990). and whether an alternative interpretation could be
Hughes and Huby (2004) advocated that imprecision constructed
in vignette scenarios can be used as an opportunity to •• Round 3—how the comments of a particular par-
investigate the reasons behind a participant’s response. ticipant aligned to those made by others
Accordingly, rather than attempting to provide all details
within a scenario, participants were advised that if they Although a protracted process, this enabled the researcher
felt a scenario lacked detail, they should respond as best to understand certain topics or themes within the data.
they could, highlighting any assumptions that led them to NVivo software helped to manage and organize interview
that conclusion. In this way, the vignette design both transcripts, and to verify and refine hermeneutic
acknowledged and used lack of detail as an opportunity to analysis.
further explore participants’ perceptions and reactions Writers, such as Manning (1997), Lincoln (1995), and
(Hughes & Huby, 2004). Similarly, in instances where Lincoln and Guba (1986), make several recommenda-
participants focused on challenges or threats associated tions for enhancing the quality of qualitative research that
with the vignette scenarios, the researcher prompted are consistent with a relativist paradigm (Manning, 1997)
whether the participant saw any opportunities or whether and a constructivist epistemology (Lincoln, 1995; Lincoln
any changes could be made to improve the scenario. & Guba, 1986). Several measures were adopted through-
During data analysis, a tendency for some participants to out this project to enhance the trustworthiness and authen-
focus on challenges and threats rather than opportunities ticity of this research, for example, peer debriefing with
was highlighted. other members of the research team, analyzing data using
Unlike quantitative research in which emphasis is both NVivo and via hermeneutic analysis to facilitate tri-
given to the sample size or number of respondents to help angulation, and prolonged engagement with data. The
ensure generalizability, qualitative research is guided by potential of this project to shape policy regarding the
principles such as saturation and adequacy (Denzin & issue of food marketing to children also provided a strong
Lincoln, 1994; Guest, Bunce, & Johnson, 2006). motivation for the researcher to provide accurate and
Adequacy refers to the total amount of information that is honest analysis and interpretation of the data. The follow-
collected (Denzin & Lincoln, 1994), regardless of the ing two questions guided the construction of hermeneutic
number of sources. Hence, qualitative inquiry can gain texts and publications that comprise the outputs of this
depth of understanding from comparatively few sources project: “Are these findings sufficiently authentic that I
(DiCicco-Bloom & Crabtree, 2006). Saturation is said to may trust myself in acting on their implications? Would I
have occurred when multiple sources—not necessarily in feel sufficiently secure about these findings to construct
the same form, for example, interview participants, writ- social policy or legislation based on them?” (Lincoln &
ten documents, or observations might all be used—repeat Guba, 2000, p. 178).
the same information (Denzin & Lincoln, 1994). A total
of 21 interviews comprised this study. This included 10
Results
interviews with members of the public health community
and 11 interviews with members of the marketing and As noted above, the vignette exercise was specifically
food and beverage industries. Together, the principle of used to explore the challenges, threats, and opportunities
saturation, the work by Guest and colleagues (2006), and associated with the food and beverage industry’s

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Jackson et al. 9

promotion of unhealthy foods and beverages to children of products and brands, including food (Tresidder, 2010).
and adolescents. Given this article’s focus, this section It is possible that marketers practiced at selecting and
presents results that demonstrate certain characteristics of using language to achieve a desired response were trans-
the qualitative vignette approach, as observed through ferring these skills, not necessarily consciously, to the
this study. interview situation. Alternatively, such behavior could
have been interpreted as reluctance by some interviewees
to acknowledge that marketing can have negative or ethi-
Provided Insights Into What Participants cally dubious elements.
Understood and the Way They Approached Members of the public health community interviewed
the Vignette were more inclined to make judgments, usually negative,
about the scenarios within the vignette than were partici-
As discussed in greater depth below, the vignette was
pants from the marketing and food and beverage indus-
successful in stimulating discussion around perceived
tries. As stated by one participant, “Yeah, look, I’m
challenges, threats, and opportunities associated with the
probably just going to keep talking about problems,
vignette scenarios. However, the qualitative vignette
which is so negative and I feel terrible” (Public Health
method also provided insights into the way participants
Participant 5B). Research participants from this popula-
engaged with the vignette exercise. For instance, partici-
tion were also understood as viewing the vignette sce-
pants from the marketing and food and beverage indus-
narios as more of a statement of fact, rather than an
tries were understood as more inclined to address the
opportunity to critique campaign mechanics. That public
vignette from a marketing management perspective. Such
health participants would likely have a less sophisticated
participants displayed a tendency to raise tactical con-
understanding of marketing management than their mar-
cerns, or frame threats as negative impacts to the business
keting or food and beverage industry counterparts might
that featured in the vignette, rather than implications to
explain this observation. Alternatively, this could suggest
society as a whole. Comments were received regarding
that these participants perceived the vignette to portray
the broad nature of the target audience, lack of informa-
real-life situations. However, comments were also made
tion about the timing of radio advertising, and the appeal
by some participants from this population about the size
of celebrities to an older audience. Among such com-
or extensiveness of the campaign.
ments, one marketing participant commented,
Members of the public health community were more
inclined to discuss the vignette from a society-wide
You don’t talk about the times they want to run these radio
ads. The outdoor and ambient media, bus shelter advertising. level, along with associated macro-level consequences
Bus shelter advertising says to me that they are talking to an and antecedents. This was understood to be consistent
older demographic. Bus shelter advertising, if they’re talking with this sample group’s remit, that is, where marketers
to kids, they’re not going to be doing metro lights. might work with a specific company or companies,
(Marketing/Food and Beverage Industry Participant 15B) members of the public health community work with
populations. This same reason could explain why par-
Comments such as this were interpreted as evidence of ticipants from the public health community made more
managerialism (e.g., Considine & Painter, 1997; Entman, references to broader socio-economic theories or phe-
1993) and its impact on the professional practice and per- nomenon—such as the nutrition transition, globaliza-
spective of several marketers interviewed. However, it tion, or neoliberalism—during vignette-based
could alternatively suggest greater technical knowledge interviews. These participants could be more attuned to
and proficiency in managing those elements that com- exploring determinants that underlie trends or shifts at
prise a successful marketing campaign. a population level (Lawrence & Worsley, 2007).
Some marketing and food and beverage industry par- However, the researcher observed that members of this
ticipants also appeared careful and deliberate in their sample group were more attuned to those concepts that
choice of words, particularly when discussing circum- had been discussed in public health literature—such as
stances that could be regarded as problematic. The exam- globalization and the nutrition transition—yet made
ple in which a participant substituted the term areas of little reference to concepts in the vignette that were
concern with shades of grey highlights this propensity— drawn from the macro-marketing discipline, that is,
“this is where you start to get into areas of concern . . . um megamarketing (Humphreys, 2010; Kotler, 1986) or
well sorry, areas where there is more shades of grey” co-creation (Bonsu & Darmody, 2008; Zwick et al.,
(Marketing/Food and Beverage Industry Participant 9B). 2008). As such, this observation might simply reflect a
Marketers’ professional responsibilities provide a possi- stronger familiarity by participants from this sample
ble explanation for this finding. Marketers craft meaning group with their own discipline’s literature or topics of
through verbal and visual signs and symbols for a range research.

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10 Qualitative Health Research 

Balance Between Flexibility and Structure Provided a More Comfortable Way of


As noted earlier in this article, imprecision in vignette Discussing a Controversial Issue
scenarios can be used to investigate the reasons behind a The “distance” provided by vignettes has been found to
participant’s response (Hughes & Huby, 2004). However, make an interview experience less threatening (Barter &
an unexpected benefit of the vignette was that it provided Renold, 2000; Hughes, 1998) and can result in a creative
a natural set of parameters for interview discussions. and enjoyable experience for participants (Hughes,
Although not a common occurrence, there were instances 1998). The majority of vignette-based interviews con-
whereby participants drifted off the topic of investigation ducted provided support for these arguments. For exam-
or were interpreted as trying to guide the conversation. In ple, most participants from the marketing and food and
one instance, a participant appeared particularly passion- beverage industries, which have been noted for their
ate about cultural sensitivity, whereas another discussed political lobbying activities (e.g., Hawkes, 2007; Nestle,
at length the proactive response of their organization to 2002; Nieburg, 2013), were willing to discuss the sce-
this issue. In these circumstances, the scenarios provided nario involving donations to political parties. At other
a way for the interviewer to observe the participant’s times, participants revealed that they had previously
interest in the topic being discussed, and then politely worked with companies that had engaged in marketing
remind the participant about the scenario and their unhealthy foods and beverages to children and adoles-
responses. cents, or revealed examples of current practice that they
Although variables within a vignette can be altered to felt were unacceptable. For example, one participant
focus on specific points of interest (Barter & Renold, commented, “I worked on the [name of company]
1999; Finch, 1987), in this study, the vignette was kept account, probably shouldn’t name companies but, um,
consistent between research populations—the responses you know, the funny thing about that is kids don’t really
of populations became the focus of analysis, rather than care about the chocolate, they care about the toy”
variables within the vignette. For example, regulation (Marketing/Food and Beverage Industry Participant 5B).
(including government policy and bans) of unhealthy This example demonstrates the capacity of the vignette
food and beverage marketing to children and adolescents technique to encourage participants to draw on their own
was the opportunity most frequently raised by public experiences or examples. It likewise suggests that the
health professionals during vignette-based interviews. By vignette assisted to develop a sense of rapport between
comparison, among marketing/food and beverage indus- participant and researcher (DiCicco-Bloom & Crabtree,
try participants, opportunities were more likely to be 2006).
identified that were beneficial for the company or repre- Some participants from both research populations
sented mutual benefit for business and community. The remarked spontaneously at the conclusion of the vignette-
following quote demonstrates this perspective: based interview that they enjoyed the exercise or that it
“made me think.” However, a small number of partici-
I think the opportunity here is—we’ve talked about gathering pants, chiefly from the marketing or food and beverage
data before and developing a dataset of—to be used in a industries, were interpreted as more guarded in their
CRM [Customer Relationship Management] program. I
responses. One participant commented that they were
think something like this is interesting because it would be
great to actually form a community around kids that are
not sure what the vignette was trying to provoke them to
eating a healthy—living a healthy lifestyle, as you say. say (Marketing/Food and Beverage Industry Participant
When it was just, say, upload a photo and we might send you 15B), whereas another responded to the scenario about
a month’s supply of this stuff, that felt a bit odd, as we talked the fictitious company’s commitment to a self-regulatory
about. I think this one feels like more of a credible situation pledge by asking, “What do you want me to say about
to actually engage—develop and engage your community this?” (Marketing/Food and Beverage Industry
around living the practices here that this nutritionist and the Participant 4B).
data that they would be putting forward to these kids can
actually go and live by. (Marketing/Food and Beverage
Industry Participant 6B) Efficiency—Allowed a Range of Issues to Be
Explored
Opportunities that served to benefit the community or
society more broadly, but not business, were rarely noted As outlined in Table 1, the qualitative vignette comprised
during interviews with members of this sample group. 10 different scenarios. These scenarios made sense inde-
Overall, the vignette highlighted complexity associated pendently, but combined to form a more comprehensive
with the food and beverage industry’s promotion of account of the company’s actions. More than a dozen
unhealthy foods and beverages to children and concepts, issues, or concerns could also be associated
adolescents. with these scenarios. By comparison, semistructured

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Jackson et al. 11

interviews that comprised a parallel study addressed three in greater depth. Likewise, this study confirmed the need
topics within a similar 45-to-60-minute timeframe. for researchers using the qualitative vignette technique to
In some interviews, the researcher observed that addi- craft scenarios that generate a response, but are not too
tional time to explore issues in greater detail would have extreme.
been beneficial (Finch, 1987). Criticisms regarding the The contributions of this study are twofold. The pri-
length of the vignette-based interviews by participants mary contribution of this work is that it demonstrates that
were comparatively few. One participant commented the qualitative vignette technique can successfully be
during a pilot interview that there appeared to be many adapted to explore controversial public health issues. The
scenarios to cover in the time available. Another partici- vignette enabled the researcher to capture participants’
pant commented that the exercise seemed like a rather responses to the scenarios presented, broader issues they
protracted way to explore the topic. Despite this, the felt relevant, and insights into the way they approached
number of variables included in the vignette was per- the issue in a manner that exceeded expectations. Second,
ceived to be a limitation, that is, too many scenarios were in describing the qualitative vignette method, the steps
included. Reducing the number of scenarios within the taken to create the vignette, and presenting selected
vignette would also address an associated challenge, results, this article provides a valuable guide for other
namely, Eskelinen and Caswell’s (2006, p. 500) observa- public health researchers motivated to explore this
tion that the abundance of data collected can produce technique.
feelings of “analytical overdose.” The amount of data Finally, this study also demonstrates the effectiveness
gathered, combined with the broader research framework of the qualitative vignette method to reflect the complex-
of Gadamerian hermeneutics, resulted in a rich, yet pro- ity and context of a current public health issue. Data col-
tracted process of data analysis. lected through the vignette-based interviews added
nuance on a range of topics, depth of perspective, and
understanding. In contrast to the positivist perspective
Discussion: The Value of This that has influenced public health research (Williams &
Method to Health Researchers Popay, 1997), this study did not provide a clear, concise
The “need for dynamic and innovative methodological answer. Although sacrificing clarity, it is arguable that
approaches that circumvent shortcomings in existing this study captured a more accurate depiction of the way
measures” (Schoenberg & Ravdal, 2000, p. 72) has been this issue is understood by participants.
highlighted by social researchers. Likewise, there is rec-
ognition of the complexity of public health problems and
Conclusion
the acknowledgment that qualitative research could facil-
itate more a comprehensive understanding of public The qualitative vignette method offered a viable approach
health issues (Canning et al., 2010; Harris et al., 2009; to exploring a controversial public health issue. In com-
Jack, 2006). Obesity researchers recognize the impor- bining academic literature and practical scenarios, the
tance of broader environmental factors (Swinburn, Egger, vignette approach enabled the discussion of marketing
& Raza, 1999). Qualitative vignettes offer an established and public health dilemmas in a theoretically grounded,
method for exploring sensitive social, moral, or cultural yet accessible form. By keeping the structure of the
issues, in a way that acknowledges their broader context vignette consistent between research populations,
(Broderick et al., 2011). responses highlighted areas of commonality and dis-
The qualitative vignette used in this study afforded an agreement within and between research populations.
efficient, generally well-received technique that enabled This article has aimed to transfer knowledge to public
the researcher to effectively explore the issue of promot- health researchers interested in expanding their repertoire
ing unhealthy foods and beverages to children and ado- of qualitative data collection techniques. Existing litera-
lescents with two distinct research populations—both ture on the use of qualitative vignettes within other fields,
involved in shaping policy responses. In addition to and the study on which this article is based, have been
responding to the scenarios, the qualitative vignette tech- used to argue that qualitative vignettes present a feasible
nique provided valuable insights into the way participants option for public health researchers. Overall, the qualita-
approached vignette as a whole. The vignette also pro- tive vignette technique provided an efficient way of col-
vided structure to interviews, while allowing the capacity lecting data, provided balance between flexibility and
to explore certain responses in greater depth. However, structure, and enhanced the researcher’s depth of under-
several challenges were revealed. This study highlights standing about the food and beverage industry’s promo-
the need to balance the range of concepts included in the tion of unhealthy foods and beverages to children and
vignette exercise with adequate time to explore responses adolescents.

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12 Qualitative Health Research 

Declaration of Conflicting Interests topic. Qualitative Health Research, 18, 1145–1153.


The authors declared the following potential conflicts of interest doi:10.1177/1049732308320114
with respect to the research, authorship, and/or publication of Bronner, S. E. (2011). Critical theory: A very short introduc-
this article: Mark Lawrence is a researcher within a NHMRC tion. New York: Oxford University Press.
Centre for Research Excellence in Obesity Policy and Food Canning, C. G., Hird, M., & Smith, G. (2010). The pitfalls of
Systems (APP1041020) and within Healthway, the Western the “add-and-stir” approach to transdisciplinary public
Australian Health Promotion Foundation, research into practice health research. Critical Public Health, 20, 145–155.
project, “Food Law, Policy and Communications to Improve Considine, M., & Painter, M. (Eds.). (1997). Managerialism:
Public Health Project.” the great debate. Carlton, Vic.: Melbourne University
Press.
Consumers International (2014). CI demands tobacco-
Funding style plan to fight obesity. Retrieved from http://www.
The authors disclosed receipt of the following financial support consumersinternational.org/news-and-media/news/
for the research, authorship, and/or publication of this article: 2014/05/global-obesity-report/
Michaela Jackson was the holder of an Australian Postgraduate Crist, J., & Tanner, C. (2003). Interpretation/analysis meth-
Award (November 2010–May 2014). ods in hermeneutic interpretive phenomenology. Nursing
Research, 52(3), 202-205.
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Jackson et al. 15

World Health Organization. (2014). Obesity and over- final-year PhD candidate at the Deakin Graduate School of
weight. Retrieved from http://www.who.int/mediacentre/ Business, Deakin University, Melbourne, Australia.
factsheets/fs311/en/ Paul Harrison, PhD, is a senior lecturer at the Deakin Graduate
Zwick, D., Bonsu, S. K., & Darmody, A. (2008). Putting con- School of Business, Deakin University, Melbourne, Australia.
sumers to work. Journal of Consumer Culture, 8, 163–196.
doi:10.1177/1469540508090089 Boyd Swinburn, PhD, is a professor of Global Health and
Nutrition at the School of Population Health, University of
Auckland, New Zealand.
Author Biographies
Mark Lawrence, PhD, is a professor of Public Health Nutrition
Michaela Jackson, Bachelor of Communication (Honours) at the School of Nutrition and Exercise Science, Deakin
(Professional Communication), at the time of writing, is a University, Melbourne, Australia.

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