Praveen Pojary

Expert Engineer – Product Manager/Scrum Master

Praveen.poojary@apexon.com

Summary
Scrum Master and Product Manager with 8+ years of experience and a proven record of
accomplishment for raising revenue and cutting costs. Highly skilled in identifying
opportunities to maximize revenue. Driven and strategic with a proven history of superior
market penetration and product launch prowess.

Technical Skills

Hard Skills : Focus Group and Meeting Facilitation, Agile Planning,

Qualitative Product Analysis, Agile and Waterfall Development
Methodologies, Product Documentation, MVP Techniques and
Experiments

Soft Skills : Communication, Time Management, Interpersonal Skills, Detail

Oriented

Technologies : DNN, Deep Learning

Languages : Python 3.8

Products : Salesforce CRM, Apple iLog

Version Control Tools and : Git and Linux
Environment

Apexon – Goldman Sachs

Worked with the Federation Data Engineering team to build a Machine Learning Models which caters to
different internal needs of Back-office operation using Salesforce CRM as a front-end UI

Period 11/2020 – 1/2022 - Bengaluru

Technology Stack Python3.8, NVIDIA Triton Inference Server for hosting ML models, flask framework to
creating and updating Api endpoint, Tensor Flow Keras for Model training and
Salesforce DB
Responsibilities • Designed Architecture and Pipeline for Serving NLP Models through Salesforce
as Product within GSI network.
Manager • Designed and implemented A/B experiments for NLP and Machine Learning
products to improve NLP Adoption rate by 100% in 2 Years.
• Planned 9 Mailboxes onboarding roadmap and standardized onboarding
process with Sprints and adhering to scrum methodologies
 Praveen Pojary
Expert Engineer – Product Manager/Scrum Master
Praveen.poojary@apexon.com

• Documented user stories, product specifications, and lead scrum master to

plan Jira across functions to optimize end user journeys.
Responsibilities • Managed cross-functional team and stakeholder communication, and oversaw
as Scrum Master product vision, strategy, and roadmap for Salesforce Mailbox onboarded with
NLP Products
• Built Dashboard and Data Visualization using Salesforce for product KPIs that
reduced manual reporting work by 5 hours weekly

Concentrix – Apple India

Started Career as Technical Associate and moved to various roles throughout 5 years in the Organization.
Primarily worked as SME and BA to improve the process and optimize use of Apple CRM

Period 10/2014 – 01/2020 – Bengaluru

Responsibilities • Applied data-driven, targeted, and multi-channel customer experience
enhancement initiatives, taking benchmark CX scores to 93% - reporting
month-on-month consistent 10% uptick.
• Improved Product UX opportunities/measures by 30% through increased user
feedback collection, synthesis of solutions, and more frequent iteration to
customer needs.
• Improved team productivity and effectiveness scores by 10% through the
implementation of Lean techniques, data analysis, and quality assessment of
individuals.
• Initiated KPI/KRA calibration sessions with both internal and external
stakeholders to reduce standard performance variation by 15%, optimizing
delivery throughput.
• Managed team of 12 individuals and consistently promoted positive, mentor-
ship-driven culture and respectful environment in group resulting in high
performance and employee retention.
• Specialized in iOS, corresponding feature sets, and technical documentation

Achievements
• Completed Product Management Program
• AWS Solution Architect – Zeke Labs

Qualifications

• Bachelor of Engineering in Computer Science & Information Technology from Sahyadri College
of Engineering and Management, Affiliated with VTU from 2010-2014