Supplier Reference Guide v7

Supplier Reference Guide
Ingredient Quality Department
Ingredient Quality Department The

Coca-Cola Company
Oct 2021
Table of Contents: Supplier Reference Guide
Qualification Packet Guidance Documents
NIA Supplier Requirements .......................................................................................................................... 3
Completing the NIQP –Flavors/Flavor Emulsions .............................................................................. 13
NIA Global/Regional Document Requirements List ......................................................................... 14
IQD Sample Submission Guidelines
Submission Guidelines – Lab Portal ........................................................................................................ 19
Non-Production Sample Submission Guidelines............................................................................... 27
1st Production for EU/Africa supply sites ............................................................................................. 31
Supplier Ingredient Reactivation Protocol ........................................................................................... 32
Supplier PIN Code Changes/Additions .................................................................................................. 35
IQD Manual Submission Guidelines
Submission Guidelines – MANUAL SUBMISSIONS ........................................................................... 36
Sample Information Sheet (SIS Manual form for IQD-Atlanta).................................................... 41
Sample Information Sheet for New Ingredients (SISNI Manual form)...................................... 42
Sample Information Sheet IQD-Florida ................................................................................................. 43
Contact Information ................................................................................................................................... 44
Appendix
Lab Portal User Guide for Suppliers........................................................................................................ 46

New Ingredient Supplier Requirements
Purpose:
This document outlines IQD’s general supplier requirements for NIA approval.
Scope:
The requirements apply to all new ingredients.
Protocol:
The request for new ingredient approvals (NIA) is facilitated by The Coca-Cola
Company’s Research and Development organization. An R&D representative will
coordinate with the supplier in order to determine ingredient quality parameters and
corresponding specifications. R&D is also responsible to communicate to the supplier
all NIA requirements. Final ingredient approval will be determined by Ingredient Quality
Department (IQD).
The Process:
The new ingredient approval process will require both a new ingredient document
and an analytical review. The following are the guidelines for each of these
requirements:
1. Document Requirements – NIA documents should be sent to the product

developer who requested the sample. NIA documents should not be sent directly to
IQD. All supplier-generated documents that are not from a KO template (such as
the NIQP and allergen statement) must be on the supplier’s company letterhead.
IQD issued 2014: NM Page 1

Oct 2021 v7
Classified - Confidential
Required NIA Documents
Consists of 4 pages organized on corresponding tabs in an editable

Adobe file. All pages should be completed according to the
ingredient type. The 4 pages include the following:
1. Product Attributes – Will include manufacturing location/PIN
Completed New code information, storage conditions, and applicable analytical
Ingredient data.
Qualification 2. Ingredient Composition – Ingredient composition entered
Packet (NIQP) according to the ingredient type. Please note the fields for
Please see directions both added and total ethanol to account for naturally derived
for completion at the sources.
end of this document 3. Nutritional Information Sheet – All relevant nutritional
information needed for formula calculations including both
added and total sugars.
4. Regulatory Information – All information relevant to regulatory
compliance and certifications.
Template will be provided. Must be completed accordingly to

declare any allergens that may be present in the ingredient
according to the food allergens and sensitivities defined by Codex
Global allergen (http://www.foodallergens.info/Legal/CODEX.html) plus any country-
statement specific food allergens and sensitivities defined by applicable
regulations (specific to the country of manufacture, purchase and
intended for sale), as a minimum. The Template is maintained on
the KORE website.
Relevant religious Must include supplier’s name on letterhead, the ingredient’s name
certificates and PIN code, date of issuance, and date of expiration.
Certificates of For countries of use and applicable regulatory requirements. See
legality included Global and Regional list for detailed requirements.
Label Statements If applicable. Will list relevant ingredient breakdown information.

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The GMO statement document will meet the following 4
requirements:
 The statement will be stated on supplier’s company letter
head
 Will include ingredient’s name and PIN
 Will include the supplier’s representative signature
 If ingredients meet the EU regulations related to non-GMO
labeling. It will include the following statement with the
GMO statements
required Coca-Cola Company verbiage for EU non-GMO
compliance:
This ingredient is considered NOT genetically modified or

NOT derived from a genetically modified organism as
defined by the EC regulations 1830/2003/EC on labeling and
traceability and 1829/2003/EC on the genetically modified
food and feed and any amending legislation.
GMM (Genetically Modified Microorganisms)† – The manufacturing
process for the production of this ingredient and its components
(including food additives, processing aids, solvents, enzymes etc.)
GMM Statements
involves fermentation with genetically modified microorganisms. If
you have the information to declare, please do so and provide
supporting documentation. If you do not, you may leave it blank.
Required for ingredients which are not 100% food items (i.e., juices,
SDS
teas, nuts, etc.)
Required for all ingredients that submit a MSDS (exception includes
SDS Information
single component neat products. Please see SDS IIF form for
Form
detailed threshold amounts for declaration.
Product Will include all parameters needed to determine ingredient quality
specification and/or functionality as well as their corresponding specification
sheet limits. Will also include sensory, shelf life, and storage conditions.
Must include analytical and sensory results of the NIA batch sample
Certificate of
according to the ingredient specification sheet. Must also include
Analysis
the manufacturing site’s address and the date of manufacture.
Annex to the QP Included for all ingredients produced in the EU or intended for use
for EC Flavoring in the EU.

Oct 2021 v7
2. Sample Requirements
a. New ingredient sample submission - The ingredient cannot be approved
until the corresponding sample is analyzed and approved by IQD. The
supplier will submit the sample either to IQD directly or to an R&D
representative. This will be determined by R&D.
• Once R&D requests a NIA sample to be submitted to IQD the supplier

should submit the sample according to IQD’s sample submission
guidelines.
• All suppliers that submit production samples to IQD are required to

register for Lab Portal, IQD's electronic submission application. All
registered Lab Portal users should use it to submit samples to IQD unless
otherwise specified. The printed SIS must include the bar code. For
unregistered submitters the manual submission process is still applicable.
The manual form is available at the end of this document. Sample
submission inquiries can be sent to IQD’s Sample Administration Group
at iqdsampleadmin@coca-cola.com.
• The ingredient’s sample label must include the supplier’s PIN code, the lot
number, and the sample description. All information should exactly match
the information on the CoA and other ingredient documents.
3. Analytical Requirements
• Suppliers are responsible for analyzing all samples submitted for

approval against the specifications outlined on their product’s technical
specification sheet. This analysis includes gas chromatography/mass
spectroscopy (GC/MS) on solvent-based flavor ingredients and essential
oils. IQD’s GC/MS method is available upon demand. IQD’s minimum
baseline sensitivity threshold is 0.01% when analyzing by GC Flame
Ionization Detector (GC/FID).
o Suppliers must provide or have readily available a labeled
chromatogram of all peaks greater than the 0.01%
threshold.
o For peaks that cannot be identified (i.e. from natural
compounds) a scientific rationale must be provided which
proves that the components are from the FEMA/GRAS
parent compounds.

Oct 2021 v7
 Suppliers will provide (or have available upon request) a complete
component list of their ingredients’ profile to the above level of
sensitivity.
 Ingredient flavor descriptors should be reflective of the ingredient’s
sensory profile. IQD will supplant existing descriptors that are
unacceptable, and the supplier may be requested to align their
specifications with IQD’s. Discrepancies are addressed with IQD’s
Sample Administration Manager.
B. Analytical (IQD) Sample Approval
 IQD (or designated lab) will analyze the sample against the supplier’s
specifications. Once the sample's analysis is complete the requesting
R&D center is notified of the sample’s status by IQD Sample
Administration.
 If the sample's analysis fails and the sample is rejected, the R&D center
will be notified by IQD and will include the details of the rejection. The
product developer has several options after a sample’s rejection:
 The PD may inquire to both supplier and IQD regarding method
alignment to address possible discrepancies in data.
 The PD may contact the supplier to agree on and submit a sample
specification adjustment that is more reflective of the lab results.
 The PD may contact the supplier and request another sample for
analysis.
 The PD may discontinue the new ingredient approval
C. Juice-Containing Flavor submissions
Suppliers are required to list all ingredient juice content on the Ingredient
Composition page of the qualification packet.
Please refer to SIS IQD-Fla for specific juice sample submission
guidelines. Class 2 juice suppliers also use Lab Portal to submit
samples to IQD-Fla. Please allow sufficient time for all juice ingredient
approvals as there are different submission requirements due to various
approval criteria at increasing juice levels.
 Flavors containing <30% juice - IQD-Atl will analyze and release
new ingredients and batch samples. The new ingredient

Oct 2021 v7
submission will require only the finished blended flavor be sent to
IQD-Atl.
 Flavors containing >30% juice - IQD-Fla will analyze and release
the new ingredients and batch samples. The new ingredient
submission will require only the finished blended flavor be sent to
IQD-Fla.
NOTE: ** Individual component testing is no longer required as of October

2017. However, the flavor key(s) may be requested if the juice content
interferes with the blended sample testing. Therefore, the flavor key(s) should
always be readily available upon request for all juice-containing flavors with
<30% juice content.**
The following table is a summary of the juice-containing submission requirements.
Juice Level IQD-Fla Receives NI IQD-Atl Receives NI Batch Released by/Criteria

<30% No Blended flavor only IQD-Atl
>30% Blended flavor only No IQD-Fla
NOTE: Individual component testing is no longer required with the exception of any analytical
troubleshooting by IQD-Atlanta due to juice interference.

Oct 2021 v7
IQD Sensory Requirements for Liquid Flavors
Effective immediately: All new ingredient flavors will be rejected upon receipt if the
appearance data is not within supplier’s specifications. The sample will not be
processed into IQD’s Sample Manager, and the sample will remain on hold until either
1) a new sample is submitted or 2) the specification is duly updated to reflect the
sample results. *Please see below appendix for recent examples of non‐compliant submissions*
Analysis Criteria Procedure

 Upon arrival sample is poured into a clear 30 mL
New ingredient product specification sheet Qorpak bottle.
must have a range for acceptable color.  The sample is visually inspected using a Dyna‐Lume
e.g. “colorless ‐ pale yellow” high intensity illuminator 115V with quartz‐halogen
bulb.
Color
NOTE: If the specification states “Colorless”,  Observations are recorded and compared to
then the sample must have absolutely no specification from the product specification sheet.
color when compared to IQD’s internal  The sample must match supplier’s specification or
standard. IQD’s internal standard 100% to pass.
New ingredient product specification sheet  The sample is visually inspected using a Dyna‐Lume
must have a range for acceptable appearance high intensity illuminator 115V with quartz‐halogen
e.g. “clear – slightly hazy” bulb.
 Observations are recorded and compared to
Appearance
NOTE: If the specification states “Clear”, specification from the product specification sheet.
then the sample must have absolutely no  The sample must match supplier’s specification or
haze or sediment when compared to IQD’s IQD’s internal standard 100% to pass.
internal standard.
All liquid flavors analyzed by IQD must pass • The same 30 mL bottle used for appearance is
a 48hrs Cold test at 4 ⁰C. refrigerated at 4⁰C temperature 48 hours
This test is conducted to simulate product (minimum).
being refrigerated.  The sample visually inspected using a Dyna‐Lume
IQD recommends that suppliers conduct a Cold high intensity illuminator 115V with quartz‐halogen
test since all samples must pass this criterion. bulb.
If product specification sheet does not contain a  Observations are recorded and compared to
Cold cold test specification, then the appearance specification from the product specification sheet. If
specification will be applied. supplier does not conduct a Cold test, then the
appearance specifications are used.
NOTE: If the specification states “Clear”,  The sample must match supplier’s specification or
then the sample must have absolutely no IQD’s internal standard 100% to pass.
haze or sediment when compared to IQD’s
internal standard.
 Taste test is conducted using an acidified sugar

solution or in purified water depending upon the
New ingredient product specification sheet ingredient.
Taste and
must have a detail organoleptic (taste and  Odor test is conducted on the undiluted, neat flavor
Aroma aroma) description. using an Orlandi paper stick or equivalent.
 Taste and odor are evaluated by a minimum of 2
trained panelists. Observations are recorded and

Oct 2021 v7
compared to the supplier’s descriptors given on the
product specification sheet
An internal procedure for Taste, Odor, Appearance, Color, and Cold Test Evaluations of
Flavor Samples is available upon request.
Appendix:
Non-Compliance submissions – Appearance Rejections
Example #1

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Example #2
Example #3

Oct 2021 v7
Related Documents:
NIQP
Global Allergen Template
Annex to the QP
MSDS IIF
Sample Information Sheet for New Ingredients (SISNI)
Sample Submission Guidelines
SIS IQD-Fla
IQD GC/MS method
Lab Portal User Document for External Users

Oct 2021 v7
Completing the NIQP –Flavors/Flavor Emulsions
PAGE 1
I. General Information
A. Complete all fields.
B. Note: Ingredient Name, Product#/PIN, and Manufacturer’s Name will populate automatically on pages 2‐4.
II. Product Attributes
A. Section 1: Check either Yes or No; add Comments as needed.
B. Section 2: Provide supplier shelf life at appropriate storage conditions; Indicate if storage is not advised under
other conditions; Add Comments as needed.
III. Tariff and Dangerous Goods Information
A. Fill out each section using the Harmonized Commodity Description and Coding System.
IV. Physical Characteristics
A. Complete all fields.
PAGE 2
V. Ingredient Composition Information
A. Add min/max ranges for every component in ingredient. This includes additives and naturally occurring
components. Every item in Ingredient Statement must be represented on this page.
B. Add min/max ranges for Vitamin Additives, (ie. Calcium Pantothenate); not Vitamin Nutrients (ie. Pantothenic
Acid).
C. Follow notes with (*) to determine input of ethanol values (added and naturally occurring).
PAGE 3
VI. Nutritional Information
A. Provide amount/100g for all applicable attributes.
PAGE 4
VII. Required Information for All Ingredients
A. Check Yes or No and provide required documentation as appropriate.
B. If an ingredient is Kosher/Halal Certified, a certificate must be provided with the packet. If the product is suitable
to be Kosher/Halal certified, please provide a statement (i.e. the statement should provide justification around
suitability and what certifying organization would be used when certifying). R&D should identify if the product will
need to be certified for a specific project.
VIII. Flavor Regulatory Information
A. Check Yes or No for all the Components - confirm presence of ADDED components only.
PAGE 5
IX. Certificate of Legality Requirements
A. Follow the instructions as listed. If there are questions about the requirements or
formatting, please contact IPG at PICASSO Ingredients Data Management
picassoingredientsdatamanagement@coca-cola.com
Save the file as a PDF and return to developer
Note – Please reference TCCC Required Documents for Ingredients: Global and Regional List for specific documents to
include with submission.
The Coca‐Cola Company
Required Documents for Ingredients
Global and Regional List
Global Documents specified herein are required for all ingredients except those that are designated as fruit or vegetable juices or their concentrates.
These documents apply to ingredients that contain juices/juice concentrates, which are not the main component of the ingredient. All documents
submitted by the supplier that are not provided by The Coca‐Cola Company should be provided on company letterhead with an authorized
signature, date, product name, and PIN.
Global Documents Comment
Annex on Flavors with Dual Function Ingredients For all flavor ingredients
Requires analytical and sensory results of the New Ingredient Approval batch
Certificate of Analysis for lot provided sample according to the specification sheet. Also requires manufacturing site's
address and date of manufacture.
Certificate of Legality for Country(ies) of Sale
Certificate of Origin
For all ingredients containing added substances, e.g. additives, for which substance
Declaration of conformance to JECFA specifications or, if not applicable, to other standards
specifications exist in JECFA or other standards.
Ingredient Composition Information/Label Statement
Natural Certification for Country of Sale
New Ingredient Qualification Packet
Other Certificates (non‐GMO, Organic)
Requires shelf life, storage conditions, appearance, color, taste, and odor
Product Data Sheet/Technical Data Sheet/Product Specification Sheet
descriptions along with other quality parameters applicable to ingredient type
Religious Certificates (Kosher, Halal)
For all ingredients which are not 100% food items
Safety Data Sheet ‐ GHS compliant if available
(i.e., teas, nuts, etc.)
Safety Data Sheet Ingredient Information Form (SDS IIF) or supplier form with equivalent information
TCCC Allergen and Sensitivity Form
1 Classified ‐ Confidential
The Coca‐Cola Company
Required Documents for Ingredients
Global and Regional List
Regional Documents specified herein are required in addition to Global Documents. Regional Documents are for all ingredients
except those that are designated as fruit or vegetable juices or their concentrates. These documents apply to ingredients that
contain juices/juice concentrates, which are not the main component of the ingredient.
All documents should be provided on company letterhead with an authorized signature, date, product name, and PIN.
Argentina Comment
Declaration of flavours being Natural, Nature Identical or Artificial according to MERCOSUR
‐ "REGLAMENTO TÉCHNICO MERCOSUR SOBRE ADITIVOS For ingredients containing flavours
AROMATIZANTES/SABORIZANTES" (DEROGACIÓN DE LA RES. GMC No 46/93)
National Product Register Sanitary Approval For all ingredients produced locally in Argentina
Armenia, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Comment
Uzbekistan
Declaration of conformance to Customs Union Technical Regulation 029/2012 For ingredients containing additives and flavours
Declaration that the ingredient does not trigger labelling for Genetically Modified
Organisms or Genetically Modified Microorganisms as defined in Customs Union Technical For all ingredients
Regulation 022/2011
Australia, Fiji, Nauru, New Zealand, Samoa, South Pacific, Tonga, Vanuatu Comment
Classify ingredient into one of the following categories:
Product of Australia; OR Made in Australia from local and
Certificate of Origin imported ingredients; OR Made in Australia from Imported
and local ingredients
If present, specify status: Natural, Nature Identical, or
Declaration of Coloring Components in Ingredient Artificial
If Present, specific status: Natural (from the named fruit),
Declaration of Flavoring Components in Ingredient Natural WONF, Natural Other*, Nature Identical, Artificial
*If Natural Other selected, provide further information.
Declaration of Processing Aids used During the Manufacture of this Ingredient (not Provide Name of all Processing Aids, Additive Number (if
otherwise declared in the NIQP) applicable) and Technological Function
Are there any ingredients or compound ingredients, which
contain or have been derived from GM material, or been
produced using gene technology?
Genetically Modified (GM) Status
(This includes highly refined foods, GM foods from all
sources and at any quantity). Give description of GM food or
derivatives and quantities.
Specify if the ingredient or components have been processed
Irradiation Declaration by irradiation. List treated ingredient and source of
radiation.
Belarus, Russia Comment
Declaration of conformance to Customs Union Technical Regulation 029/2012 For ingredients containing additives and flavours
Declaration of conformance to regulation 1334/2008 and amendments. Please provide
For ingredients containing flavourings
completed Annex to QP Document as a separate attachment.
Declaration that the ingredient does not trigger labelling for Genetically Modified
Organisms or Genetically Modified Microorganisms as defined in Customs Union Technical For all ingredients
Regulation 022/2011
Bolivia, Chile, Paraguay, Peru, Uruguay Comment
Declaration of flavours being Natural, Nature Identical or Artificial according to MERCOSUR
‐ "REGLAMENTO TÉCHNICO MERCOSUR SOBRE ADITIVOS For ingredients containing flavours
AROMATIZANTES/SABORIZANTES" (DEROGACIÓN DE LA RES. GMC No 46/93)
Brazil Comment
Certificate of Legality statement dated and signed on company letterhead stating "We
herein declare that the product XXXXXXXXXXXXXXX (include vegetal species and parts used) For ingredients containing infusions
complies with RDC/ANVISA 277/2005 and 267/2005 and their amendments."
herein declare that the product XXXXXXXXXXXXXXX complies with Decree 55871/1965,
For all ingredients
Portaria 685/1998 and RDC/ANVISA 42/2013 regarding the maximum limits of Inorganic
contaminants (heavy metals)."
herein declare that the product XXXXXXXXXXXXXXX complies with Law 11.105/2005,
For all ingredients
Decree 5.591/2005 and Decree 4.680/2003 containing XX% of GMO ingredient derivative
from (name of GMO species)."
herein declare that the product XXXXXXXXXXXXXXX complies with maximum residues limit
For ingredients containing material of agricultural origin
for pesticides established by ANVISA and the Ministry of Agriculture on DD/MM/YYYY (date
of consultation)."
herein declare that the product XXXXXXXXXXXXXXX complies with RDC/ANVISA 02/2007
For ingredients containing flavours
regarding its composition and it is classified as (NATURAL FLAVOR/NATURAL IDENTICAL
FLAVOR/ARTIFICIAL FLAVOR)."
herein declare that the product XXXXXXXXXXXXXXX complies with RDC/ANVISA 14/2014
For ingredients containing infusions
regarding the maximum tolerable limit of contaminants (macroscopic and microscopic
foreign matter)."
Canada Comment
Declaration of conformance to FCC specifications or other standards if not applicable. If For ingredients containing relevant added substances (i.e.
not FCC please specify which standard applies. additives)
If Yes, Please provide a statement on company letterhead
Does the ingredient require notification under the New Substance Notification regulation the ingredient or its components does not require
according to the Canadian Environmental Protection Act? notification under the Canadian Environmental Act New
Substance Notification.
If single strength is not defined by Codex, FDA or Canadian regulation then provide a
For ingredients containing Juice or Juice Concentrates
Declaration of Single Strength BRIX standard.
r‐BST Free Declaration For ingredients from animal sources
Statement of neutrality of flavourings according to Division 10 of Canadian Food and Drug
For ingredients containing flavours
regulations
EU, Antigua, Aruba, French Guiana, Guadeloupe, Martinique, Mayotte, Ukraine, Comment
Georgia, Turkey, French Polynesia, New Caledonia
Annex to the “Qualification Package for new ingredients” related to ingredients which may
have been produced using food enzymes according to Regulation (EC) No 1332/2008 on All ingredients
food enzymes
Declaration of conformance Reg. 1925/2006 (reg. On addition of vits and mins to
For ingredient containing added vitamins or minerals
foodstuff), as amended
Declaration of conformance to AIJN guideline for vegetable juices For ingredients containing vegetable Juices.
Declaration of conformance to AIJN reference guidelines for fruit juices For ingredients containing Juices.
Declaration of conformance to EC guidance on classification of food extracts For ingredients containing Fruit/Vegetable extracts for
http://ec.europa.eu/food/food/fAEF/additives/docs/guidance_en.pdf colouring purposes/Colouring Foodstuffs
For ingredients that contain sugars in scope of the directive
Declaration of conformance to European Directive 2001/111/EC and amendments. (sugar, fructose, glucose etc.)
For added substances not classified as additives in EU
Declaration of conformance to European Pharmacopeia and/or Food Chemicals Codex. (including vitamins, minerals, other nutrients, solvents etc.)
For ingredients containing Juices, Fruit/Vegetable extracts,
Declaration of conformance to Reg. 1107 / 2009 and amendments (pesticides) Colouring Foodstuffs
Declaration of conformance to Reg. 1881/2006 and amendments (contaminants) Colouring Foodstuffs
Declaration of conformance to Reg. 396/2005 and amendments (pesticides) Colouring Foodstuffs
Declaration of conformance to Regulation 1333/2008 (and amendments) of food additives
For ingredients containing Additives
allowed in food, food additives, food enzymes and flavourings
For ingredients contains flavourings
Declaration of conformance to Regulation 231/2012/EC purity criteria for additives, as
amended (including the respective E numbers)
Declaration of conformance to the European Union list in Annex I of regulation 1334/2008
and amendments
Dir 2001/112 (juice directive) as amended For ingredients containing Juices.
For ingredient containing any of the substances mentioned
Directive 2009/32/EC (extraction solvents for flavours), as amended in Directive 2009/32
In the absence of AIJN standard, Declaration of conformance to Codex standard 247‐2005 For ingredients containing Juices.
India Comment
Certificate of Non‐Animal Origin For all ingredients
Israel Comment
Declaration of natural or nature identical according to SI 1145 (Annex C) For ingredients containing colours or flavours
Japan Comment
Declaration of conformance to Japan's Specifications and Standards for Food Additives For ingredients containing additives or other added
Published by The Ministry of Health and Welfare substances
For ingredients containing added substances not covered by
Declaration of conformance to other applicable standards (Japanese pharmacopeia etc.) Japan's Specifications and Standards for Food Additives
Declaration of conformance with Japanese MHLW requirements for Agricultural Chemical
For ingredients containing fruit/vegetable juices/concentrate
Residues in Foods
Declaration the ingredient does not trigger GMO labeling in Japan as per the requirements
For all ingredients
of by MHLW and MAFF
Mexico Comment
Declaration of compliance to Mexican Accord for Additives and Processing Aids of 2012 as
amended (ACUERDO po el que se determinan los aditivos y coadyuvantes en alimentos, For ingredients containing additives
bebidas y suplementos alimentos, su uso y disposiciones sanitarias)
Declaration of compliance to Mexican regulations regarding pesticides and contaminants For ingredients containing flavours
For all ingredients containing added substances, e.g.
Declaration of conformance to FCC specifications or, if not applicable, to other standards additives, for which substance specifications exist in FCC or
other standards.
Declaration of Natural, Nature Identical, Artificial as per ACUERDO po el que se determinan
los aditivos y coadyuvantes en alimentos, bebidas y suplementos alimentos, su uso y For ingredients containing flavours
disposiciones sanitarias
Morocco Comment
Annex to the “Qualification Package for new ingredients” related to ingredients which may
have been produced using food enzymes according to Regulation (EC) No 1332/2008 on All ingredients
food enzymes
Declaration of conformance Reg. 1925/2006 (reg. On addition of vits and mins to
For ingredient containing added vitamins or minerals
foodstuff), as amended
Declaration of conformance to AIJN guideline for vegetable juices For ingredients containing vegetable Juices.
Declaration of conformance to AIJN reference guidelines for fruit juices For ingredients containing Juices.
Declaration of conformance to EC guidance on classification of food extracts For ingredients containing Fruit/Vegetable extracts for
http://ec.europa.eu/food/food/fAEF/additives/docs/guidance_en.pdf colouring purposes/Colouring Foodstuffs
For ingredients that contain sugars in scope of the directive
Declaration of conformance to European Directive 2001/111/EC and amendments. (sugar, fructose, glucose etc.)
For added substances not classified as additives in EU
Declaration of conformance to European Pharmacopeia and/or Food Chemicals Codex. (including vitamins, minerals, other nutrients, solvents etc.)
Declaration of conformance to Reg. 1107 / 2009 and amendments (pesticides) Colouring Foodstuffs
Declaration of conformance to Reg. 1881/2006 and amendments (contaminants) Colouring Foodstuffs
Declaration of conformance to Reg. 396/2005 and amendments (pesticides) Colouring Foodstuffs
Declaration of conformance to Regulation 1333/2008 (and amendments) of food additives
allowed in food, food additives, food enzymes and flavourings
Declaration of conformance to Regulation 231/2012/EC purity criteria for additives, as
amended (including the respective E numbers)
Declaration of conformance to the European Union list in Annex I of regulation 1334/2008
and amendments
Dir 2001/112 (juice directive) as amended For ingredients containing Juices.
For ingredient containing any of the substances mentioned
Directive 2009/32/EC (extraction solvents for flavours), as amended in Directive 2009/32
In the absence of AIJN standard, Declaration of conformance to Codex standard 247‐2005 For ingredients containing Juices.
US Comment
Certificate of Origin (NAFTA) For all ingredients
For all ingredients containing added substances, e.g.
Declaration of conformance to FCC specifications or, if not applicable, to other standards additives, for which substance specifications exist in FCC or
other standards.
FD+C Color Additive Certificate For all ingredients containing FD&C Colors
Gluten Free Statement For all ingredients
Pure Food & Drug Letter of Guarantee For all ingredients
Supplier Sample Submission Guidelines – Lab Portal
(Failure to comply with these guidelines may cause a significant delay of the ingredient's processing/release)
Documents and Forms

 IQD Sample Information Sheet (SIS), printed directly from the internet submission tool
known as Lab Portal or if not currently using this, print the SIS sheet issued by IQD
 Certificate of Analysis (COA)
 EU compliant non-GMO statement for ingredients to be used in EU countries (stating
specific language1)
(Include the GMO statement on the COA if possible).
Documents included Place only one copy of the above documents for each lot in an unsealed envelope separate
in IQD envelope from shipping documents, and place the envelope inside the box with the sample.
If submitting several samples at once, place the above documents for all samples in the same
envelope.
**Do not enclose Ingredient Specifications, MSDS, Prior Notice Form, Delivery Note,
packing/shipping documents or other miscellaneous documents inside the envelope with
the SIS, COA and GMO.**
1
GMO statement (specific language):
This ingredient is considered NOT genetically modified or NOT derived from a genetically modified organism as defined by
the EC regulations 1830/2003/EC on labeling and traceability and1829/2003/EC on the genetically modified food and feed
and any amending legislation.
Effective April 2013

Oct 2021 v7
PROCESS DESCRIPTION
Below are details required when logging in a sample using Lab Portal.
** NOTE: ALL SUPPLIERS that routinely submit samples to IQD are required to use Lab Portal. **
If you are not registered or are unable to use Lab Portal and must use the manual submission form, please see
document entitled IQD’s Manual Supplier Submissions.
Completing the Sample Information Sheet (SIS) Using the internet sample submission tool Lab Portal (LP)
Description Correct Protocol
Choose the appropriate sample description (only one). Select either Existing Ingredient Analysis, New Ingredient Analysis or
Non-Production Analysis. (*) indicates required fields.
Reason for
Description
Analysis
Material is shipped to The Coca-Cola Company (TCCC) manufacturing facility

Ingredient and a sample to IQD simultaneously
Release Material will be shipped to TCCC plant after IQD approval isreceived
Existing Ingredient
Analysis Template
1
(3 choices for all
production releases) A submission from an approved supplier of the existing ingredient, but from a
different supply site.
New Supply **Note: New ingredient documents (send to PICASSO Ingredients Data
Point Management Team at picassoingredientsdatamanagement@coca-cola.com) and facility
audit data is required for full approval**.

Oct 2021 v7
Reason for
Description
Analysis
Existing Ingredient
A resubmission of a Pre-ship/Co-ship lot that was previouslyrejected by IQD.
Analysis Template
(Cont’d) Resample ‘Resample’ must be selected in this circumstance.
New Ingredient
2 Analysis Must select ‘Other’ in the Supplier PIN field, and manually enter the PIN in the
Template New Ingredients following field. List the product developer contactin the Remarks field.
Non-Production Raw Material

Analysis Variation Change in formulation due to alternate source of raw material.
Template
(6 choices)
A submission to establish a new control reference standard forfuture production
3 releases.
A submission New Reference **Note: If ingredient has been inactive for >2 years, R&D may berequired to review
which does not for reactivation purposes**.
require IQD
release, but whose
subsequent
approval verifies
ingredient’s quality
Process A submission to validate a change in manufacturing processesthat could impact
against previously
Modification ingredient’s quality.
approved or
proposed
specifications.

Oct 2021 v7
Non-Production
Analysis A submission to determine if proposed supplier has manufacturedthe material
Template according to the ingredient’s approved specifications.
(cont’d) **Note: New ingredient documents (send to PICASSO Ingredients Data
New Supplier
Management Team at picassoingredientsdatamanagement@coca-cola.com) and
facilityaudit data is required for full approval**.
A submission that does not match any of the other designatedcategories.

Other **Note: Must indicate reason for submission in the Remarks fieldfor IQD sample
processing**.
A submission from an approved supplier of the existing ingredient, but from a

different supply site.
New Supply **Note: New ingredient documents (send to PICASSO Ingredients Data
Point Management Team at picassoingredientsdatamanagement@coca-cola.com) and
facilityaudit data is required for full approval**.
Enter generic name of ingredient. Must match the description in the ingredient documents.
4 Description Please manually enter the PIN code for cross reference purposes as well as any additional
information that you deem necessary. This will help to ensure errors are minimized.

Oct 2021 v7
Manufacturing Select supply site. This will be pre-selected unless user is assigned to multiple sites.
5
Facility
For Existing Ingredient Analysis template the PIN code must be selected from the dropdown with
exceptions for New Supply Point (NSP) or New Supplier (NS). If the sample is not NSP or NS and
PIN code is not available in the dropdown, please contact IQD at iqdsampleadmin@coca-cola.com
before submission to IQD.
Supplier’s PIN
6 For New Ingredient Analysis template select “Other” and manually enter the PIN code in next field.
code
For Non-Production Analysis template the PIN code may not be in the dropdown according to the
submission request. If available, please select from the dropdown. If not available, please select
“Other” and manually enter the PIN code in the next field.
7 Co-ship Sample Indicate whether or not batch represents a Co-shipment sample.
3 Choices for production releases:
i. Ingredient Release – Submission of a previously approved ingredient (formerly Pre-ship
and Co-Ship)
Reason for ii. Resample – A re-submission of a Pre-ship/Co-ship lot that was previously rejected by
8 IQD.
Release
iii. New Supply Point - A submission from an approved supplier of the ingredient, but from a
different supply site. All production-release criteria will apply to this release including
defect rates.
Manufacturer Lot Enter the lot number according to the batch CoA and the sample label.
9
Number
Date of Must select from the calendar dropdown and according to the batch CoA information.
10
Manufacture
Ordering Plant Will only apply to Existing Ingredient Analysis submissions. Not mandatory fields.
11
Information

Oct 2021 v7
Enter any pertinent information. This will be captured on IQD’s internal worksheets to ensure visibility.
12 Remarks
New Ingredient Analysis – Please enter the product developer’s name who requested the sample.
CoA’s and non-GMO statements (if applicable) must be attached to all submissions with exceptions
13 Attachments for some Non-Production analysis. A printed copy is also required to accompany the sample.
Click “Sample Info Preview” to review entries as they will appear on the SIS. If all is okay, return to
Preview SIS and entry screen and click “Save and Submit” one time. However, if errors are found modify applicable
14
Save and Submit entries before submission.
Print the SIS-SR (Sample Information Sheet printed from Lab Portal) in Portrait format not
15 Print Landscape.
Please ensure that the barcode and the Lab Portal number is generated on the printed copy in the
top right corner of the SIS-SR
16 Bar Code
If the bar code is not printing please check your printer settings.
The information on the following must match exactly:

 Sample Information Sheet printed from Lab Portal
17 SIS / COA /  COA
Sample Label  Sample label
If a mistake is found after submitting the request – handwrite the correction on the SIS-SR. If mistake
is found after sample is shipped, send an email to IQD notifying them of the mistake.
Must include the PIN #; sample description, DOM, and Lot #

18 COA
and GMO Statement if informed by IQD as required

Oct 2021 v7
Will always include: Supplier name, Date of Manufacturing, Lot number, and PIN # which matches
exactly the information listed on the SIS and COA.
19 Sample labels
Labels should always be clearly visible and legible.
 SIS printed from LP

Documents to  COA
20 accompany  GMO Statement as required
sample
(The CoA and GMO will also be attached in Lab Portal)

Oct 2021 v7
Samples and Sample Labels

Will always include: Supplier name, Date of Manufacturing, Lot number, and PIN # which
Sample labels
matches exactly the information listed on the SIS and COA.
Production Sample Do not send duplicate samples of the same lot for approval. Once a lot is approved it is
submissions approved for future orders.
• Submit all liquid flavor samples in glass bottles with screw caps.
• Only one 4 fl. oz. sample is needed for complete analysis of liquid flavor ingredients.
• For most powdered flavors, we require 100g plus a separate 50g aseptic sample for
Sample Requirements microanalysis.
for Atlanta and Wexford • For other types of powdered material, we require 250g plus a separate 100g
asepticsample for micro analysis.
• For emulsions, we require 8 fl. oz. plus a separate 50g aseptic sample for micro analysis.
**NOTE: Above amounts are general guidelines. Sample size will depend
on required analyses and specifications. Please contact
www.iqdsampleadmin@coca-cola.com with sample size questions.**
Do not use excessive packaging and/or materials – No cans, double
Packaging Material
boxing, or vermiculite – and only use dry ice shipping when necessary

Oct 2021 v7
Supplier Non‐Production Sample Submission Guidelines
Overview
Suppliers can submit Non-Production samples for various reasons which can result in
different processing alternatives. A Non-Production sample review by IQD is an
analytical validation of the supplier’s ability to produce the ingredient against approved
specifications.
A rejection of a Non-Production sample will not count against the supplier’s defect rate.
It is important to note, however, that an approval of a Non-Production sample does not
result in a release for production use. Once a Non-Production sample is approved that
lot cannot be used as a production batch. A sample from a different lot must be
submitted for production purposes as either a production ingredient release (Pre-
ship/Co-ship).
Lab Portal
Please note that the primary method of IQD sample submission is currently via Lab
Portal i (LP) – an internet-based supplier login program. LP allows suppliers to login
their samples and track the samples’ approval process through its IQD completion/
release. All suppliers who submit production samples to IQD must use LP unless
there is a valid reason not to do so.
Guidelines
The following guidelines outline the different scenarios for various Non-Production
sample submissions:
1. New Supply Point (NSP) Location – This submission is when a supplier already
supplies the ingredient in one or more locations and wants to qualify a new site
before submitting a production sample. This kind of Non-Production sample is
typically submitted when there is a question or concerns regarding the
capabilities of the new site.
 From the ‘Non-Production’ template select “New Supply Point” in the
Reason for Analysis Field.
IQD: June 2013

Oct 2021 v7 Page 1 of 4
Classified - Unclassified
**Note: The supplier can (and most commonly) choose to submit NSP
sample as a production (Pre-shipment) sample instead of a Non-
Production sample. A NSP Pre-shipment sample is subject to rejection
reporting criteria and defect rating if applicable. A NSP pre-shipment
submission is an acceptable option provided that that the new production
site’s audit status is approved**.
IMPORTANT NOTE: A new ingredient packet is required for NSP

approvals with all relevant documents pertaining to the ingredient and the
new supply site.
**New ingredient documents (send to PICASSO Ingredients Data

Management Team at picassoingredientsdatamanagement@coca-
cola.com) and facility audit data is required for full approval.**
2. Change in raw material or processing
i. Minor Change – There is a minor change in the ingredient formulation,

but the change does not result in a compositional difference. The
sample will be reviewed against the current, approved reference
standard for approval. IQD’s final recommendation will determine the
need for R&D’s involvement and further review and product testing. If
the sample is rejected, IQD will facilitate communications with R&D as
necessary. If the sample is approved without conditions, the Non-
Production sample will become the new reference standard.
ii. Major Change (Reformulations for Complete Replacement) –

Ingredients which are reformulated to the extent that they have
compositional changes and/or changes in their analytical or sensory
profile. Because of these changes, a new pin code is recommended.
These changes require R&D involvement before submitting to IQD to
ensure final product is not compromised. The request to IQD to
approve the reformulated material should originate from R&D and not
the supplier directly. IQD should be included in the initial supplier/R&D
discussions for informational purposes only. However, if the supplier
does not know the appropriate R&D contact, the supplier may contact
IQD’s Sample Administration manager to help facilitate initial
communications with R&D.
IQD: June 2013

Once R&D authorizes the reformulation changes, the sample can be

submitted and approved by IQD providing it passes analytical
requirements. The Non-Production sample will become the new
reference standard, and the older version will become obsolete.
 From the Non-Production template select Raw Material Variation

for the Reason for Analysis as appropriate. If the sample is a
complete replacement state “Complete Replacement” in the
Remarks Field.
3. Reactivation of Ingredient – A previously approved ingredient that has been

inactive in IQD for >2 years. A sample is required to re-establish and validate the
ingredient’s profile before a production sample can be submitted.
 From the Non-Production template select ‘New Reference’ for the Reason
for Analysis and "REACTIVATION" in the Remarks/Description field.
4. New Supplier - A submission to determine if proposed supplier has manufactured
the existing material according to the ingredient’s approved specifications.
**Note: New ingredient documents (send to PICASSO Ingredients
Data Management Team at picassoingredientsdatamanagement@coca-
cola.com) and facility audit data is required for full approval**.
 From the Non-Production template select ‘New Supplier’ for the Reason
for Analysis.
5. Other – Special projects, quality checks, etc.
 From the Non-Production template select ‘Other’ for the Reason for
Analysis and clearly state the detailed reason why the sample is being
submitted in the Remarks field. The contact information of the relevant
party should be included.
IQD: June 2013

Notifications
Non-Production sample notifications will originate from an automatic email system upon
IQD receipt and sample release.
 If the sample is approved, the notification will state “MEETS SPECIFICATIONS”.

 If the sample is not approved, the notification will state “DOES NOT MEET
SPECIFICATIONS” along with the reason(s) for non-compliance.
 If the ingredient’s procurement is managed by Strategic Ingredient Supply (SIS),
the appropriate SIS supplier manager will also receive a similar notification. If the
ingredient is not managed by SIS, The Coca-Cola Company’s internal Ingredient
Product Governance team will be notified for appropriate actions.
Once a Non-Production sample is approved a production batch sample can then be

submitted for production usei.
i
See Lab Portal User Document and Supplier Sample Submission Guidelines
IQD: June 2013

1st-time Pre-Shipment samples from EU and Africa supplier sites
The first time that production samples from EU/Africa sites are submitted after the new
ingredient approval (NIA) require a sample of that batch to be sent to both IQD-Atlanta and
IQD-Wexford sites. This is because Wexford will need a reference sample for release since
IQD-Atlanta approves the new ingredients. Therefore, Atlanta will release the first production
batch, and Wexford will use the sample as a reference for future batches. After the 1st pre-
ship release all future batches will be sent only to IQD-Wexford.
If a sample of the 1st pre-ship batch is not initially sent to both locations, IQD will request an
additional sample to be sent which may result in processing delays.
Below is a flowchart of the process.
February 2013 Page 1 of 1

Classified ‐ Unclassified
Supplier Ingredient Reactivation Protocol
Definitions
Inactive – Condition in which an ingredient has not been submitted or released by IQD
within the previous two (2) years from current date. An ingredient in inactive status
triggers the need for reactivation due to the lack of a valid reference batch by which to
release the ingredient for production use.
Note: Reactivation is currently 2 categories:

1. Ingredients inactive for 2-5 years require a reactivation sample
(and possibly R&D) approval to ensure continuity of quality.
2. Ingredients inactive for 5 years or more may also require a new
set of ingredient documents submitted to PICASSO Data
Management team. Please refer to the New Ingredient Supplier
Requirements: Reference Guide for detailed ingredient document
information.
Obsolete – Condition in which an ingredient cannot be used by The Coca-Cola

Company (TCCC). Activation of an obsolete status ingredient will be only on an
exception basis for valid business reasons.
Lab Portal – A web-based application required by suppliers, TCCC production facilities,

R&D, and other users to submit samples to IQD labs.
Process
Only those PIN codes which are both approved and active will be available for selection
in Lab Portal portal. Once an ingredient is determined to be in inactive status the
corresponding PIN code will be removed from the Lab Portal portal and marked as
“Inactive” in the IQD internal databases. The supplier will no longer see the inactive
PIN codes in the Lab Portal PIN code dropdown list.
If the supplier wishes to reactivate the PIN code, there are two options for reactivation:
1. Submit New Reference (Non-Production) – The supplier will submit a new

reference sample before submitting a production batch sample. If the new
reference meets the approved specifications, the new reference will serve as the
reactivation sample. The subsequent production batch sample(s) must meet the
approved analytical specifications and the sensory profile of the reactivation
sample in order to be released for production use. TCCC R&D may be included
in the reactivation process if there are any questions or doubts related to the
IQD_August 2015
Oct 2021 v7 1
sensory profile. The sample must be submitted using the Non-Production

template. Select New Reference as the Reason for Analysis.
To submit the New Reference sample refer to the Lab Portal User Guide and
for complete instructions and complete the following procedure in the
applicable fields:
 From the Non-Production template select ‘New Reference’ for the Reason
for Analysis.
 Select “Other” at the PIN code field and manually enter the PIN code in
the next field.
 State any relevant information in the Remarks field (e.g., Last submitted
mm/yyyy).
 Submit the sample according to the IQD Sample Submissions Lab Portal
guidelines.
2. TCCC R&D Co-authorization (for production use) – If the reactivation batch is to
be used in production, TCCC R&D must co-authorize the release by validating
the submitted batch in final product.
 Option 1 – The supplier will submit a production sample along with the
name of the TCCC contact that requested the reactivation and also submit
a sample of that same batch to the R&D contact. The R&D contact will
review the batch in final product and confirm the results with IQD.
 Option 2 – If the supplier does not know the R&D contact, the supplier
should contact IQD’s Sample Administrator Manager who will request that
the TCCC R&D formula owner receives and validates the production batch
in final product. The R&D contact will review the batch in final product and
confirm the results with IQD.
IQD will analyze the production batch and provide a conditional release which
will be contingent upon R&D’s evaluation. If the batch is acceptable in final
product, the R&D recommendation will serve as the co-authorization for IQD
to release for production use.
To submit the R&D Co-authorization production sample refer to the Lab

Portal User Guide for complete instructions and complete the following
procedure in the applicable fields:
 From the ‘Existing Ingredient Analysis’ template select “Ingredient
Release” in the Reason for analysis field.
 Select “Other” at the PIN code field and manually enter the PIN code in
the next field.
 State a brief description for the submission in the Remarks field along with
the R&D contact information (e.g., Reactivation sample for production use.
Please contact John Doe in TCCC R&D).
IQD_August 2015
Oct 2021 v7 2
 Submit the sample according to the IQD Sample Submissions Lab

Portal guidelines.
Analysis Lab Location

IQD-Wexford, Ireland releases samples from the EU and Africa supply sites. Inactive
ingredients from these supply sites will require a sample to be sent to both IQD-Atlanta
and to IQD-Wexford. This will allow the Wexford lab to have a reference sample for
future batch releases.
Supplier Troubleshooting:
If the PIN code is not in the dropdown, and the supplier feels that a PIN code should be
in the portal for any reason, the supplier should first check their internal systems for
history of submissions for that material.
‐ If the PIN code has been active less than two (2) years, the supplier should
contact IQD to re-enter the PIN code into the portal. Once confirmed by IQD, the
supplier can either wait 24 hours for the PIN to then become available in the PIN
code dropdown selection or, if necessary, the supplier can immediately enter the
PIN manually and submit as a pre-shipment with a comment in the Remarks field
(e.g., PIN code confirmed active by IQD).
‐ If the PIN code has been inactive for more than two (2) years but the supplier
feels that the ingredient is still in active status (e.g., long shelf life, etc.), the
supplier should contact IQD to resolve.
‐ If the supplier finds that there is no history of that material ever being produced at
the supply site, the submission is a new supply point, and the New Supply Point
procedure should be followed.
Contact IQD information: iqdsampleadmin@coca-cola.com
IQD_August 2015
Oct 2021 v7 3
Supplier PIN Code Changes/Additions – Protocol
Overview
Suppliers assign a unique code to each of their ingredients. This code assignment
allows The Coca-Cola Company (TCCC) supply chain to positively identify respective
materials. It is, therefore, critical that all PIN codes (that are approved as new
ingredients) remain exactly the same unless officially requested to be changed within
TCCC system. Suppliers may change or add additional PIN codes to their ingredients
for various reasons. However, the following guidelines must be followed in order to
ensure accurate and efficient sample processing.
Guidelines
 The new PIN code must represent the exact material as the original formulation.
 Changes and/or additions to PIN codes require notification (referred to as a
‘Same-As’ letter) to IQD’s Sample Administration Manager and to the respective
procurement manager before a submission of the new code against a production
order. This request requirement includes any package-size appendages that are
added to previously approved PIN codes.
 The above Same-As letter will clearly state the link between the new PIN code
and the original PIN code
Example: “This letter is to certify that apple flavor code #XXXXXX is the same as
apple flavor code #XXXXXX.”).
 The letter cannot be typed into an email. It must be sent as a separate document
on the supplier’s company letterhead. Change requests for multiple ingredients
may be submitted in one letter.
 IQD must receive the Same-As letter prior to the sample submission. (See
Supplier SSDR Guidelines for Sample Submissions).
Process
Suppliers must submit the change/addition (‘Same-As’) notification to IQD’s Sample
Administration team at www.iqdsampleadmin@coca-cola.com (or directly to the current
IQD Sample Administration manager) and also to the respective procurement manager.
November 2012 Page 1 of 1

MANUAL Supplier Sample Submissions Guidelines
The manual submission process is still applicable for only those suppliers that do not submit samples for IQD
batch release. These suppliers are not required to register for Lab Portal. This document outlines the
process for the manual sample submission process which requires the Sample Information Sheets (SIS’s).
(Failure to comply with these guidelines may cause a significant delay of the ingredient's processing/release)
Documents and Forms

 IQD Sample Information Sheet (SIS), printed directly from the internet submission tool known as
Lab Portal or if not currently using this, print the SIS sheet issued by IQD
 Certificate of Analysis (COA)
 EU compliant non-GMO statement for ingredients to be used in EU countries (stating specific
language1)
(Include the GMO statement on the COA if possible).
Documents included in Place only one copy of the above documents for each lot in an unsealed envelope separate
IQD envelope from shipping documents, and place the envelope inside the box with the sample.
If submitting several samples at once, place the above documents for all samples in the same envelope.
**Do not enclose Ingredient Specifications, MSDS, Prior Notice Form, Delivery Note,
packing/shipping documents or other miscellaneous documents inside the envelope with the SIS,
COA and GMO.**
1
GMO statement (specific language):
This ingredient is considered NOT genetically modified or NOT derived from a genetically modified organism as
defined by the EC regulations 1830/2003/EC on labeling and traceability and1829/2003/EC on the genetically
modified food and feed and any amending legislation.
Effective April 2013 Page 1 of 5

Oct 2021 v7
PROCESS DESCRIPTION
Below are details required when logging in a sample using the manual Sample Information Sheet (SIS). The respective
submission forms are included in the appendix. Please contact the IQD-Fla lab at sampleinformationiqdfl@coca-cola.com
for inquiries regarding juice submissions.
** NOTE: ALL SUPPLIERS that routinely submit samples to IQD are required to use Lab Portal. The
manual submission process can ONLY be used if Lab Portal is not an option at the time of
submission. **
Completing the MANUAL Sample Information Sheet (SIS) and SISNI

Please mark the appropriate box for sample description (only one).
NOTE: There are separate SIS’s for production samples (SIS) and New Ingredients (SISNI).
Please use forms as appropriate.
Shipment Category Description
1 Sample Description Material will be shipped to The Coca-Cola Company (TCCC) plant after
Pre-shipment
IQD approval is received
Co-shipment Material is shipped to TCCC plant and a sample to IQD simultaneously
A resubmission of a lot that was previously rejected by IQD. ‘Resample’

Resample
must be selected in this circumstance.

Oct 2021 v7

A sample submission to approve a new manufacturing location to
New Supply Point commercially produce the material for TCCC.
(Submitting as Pre- Note: New ingredient documents (send to PICASSO Ingredients Data
ship) Management Team at picassoingredientsdatamanagement@coca-
cola.com) and facility audit data is required for full approval.
A sample submission to determine if the supplier successfully

manufactured the material according to the ingredient’s approved
specifications. The batch is not to be used for production purposes.
Non-production Select from:
Selections on SIS
Reformulation/Process change; New Supplier; New Supply Point; or
Other with a description.
Complete the applicable fields including the name of the product

developer. Includes New Ingredient, NI Re-sample, New Supplier, New
Supply Point, and Reformulation/Process change.
New Ingredients SIS
(non-production) Note: For both New Supplier and New Supply Points New ingredient
documents (send to PICASSO Ingredients Data Management Team at
picassoingredientsdatamanagement@coca-cola.com) and facility audit data
is required for full approval.
Other Please describe detailed reason for submission.

Oct 2021 v7

Must be clearly legible as it appears on previously approved ingredient submission
2 Supplier Name
documents
3 Supplier Location Both city & country are required
Ingredient
4 Description Enter generic name of ingredient. Must match the description in the ingredient documents
(Generic)
Must be an exact match to ingredient submission documents or pre-approved ‘Same-As’ letter.
5 Supplier's PIN
See “Supplier Pin Code Changes/Additions – Protocol”.
6 Lot/Batch No. Must be a unique number to identify the lot
Date of Manufacture The month of the DOM must be clearly spelled out. Example: Feb/01/2021 or 01/Feb/2021.
7
(DOM) DOM must match the DOM on the COA.
Coca-Cola Ordering
8 If this information is available, list the plant name and country (example: Ballina, Ireland).
Plant(s)
Contact info of
9 Please always enter the name and email address of the person completing the SIS or SISNI
Requestor
10 CoA The COA and sample label will match exactly the Ingredient information on SIS

Oct 2021 v7
Samples and Sample Labels

Will always include: Supplier name, Date of Manufacturing, Lot number, and PIN # which
Sample labels
matches exactly the information listed on the SIS and COA.
Production Sample Do not send duplicate samples of the same lot for approval. Once a lot is approved it is
submissions approved for future orders.
 Submit all liquid samples in glass bottles with screw caps.

 Only one 4 fl. oz. sample is needed for complete analysis of liquid ingredients.
 For powdered flavors, we require 100g plus a separate 50g aseptic sample for micro
Sample Requirements analysis.
for Atlanta and Wexford  For other types of powdered material, we require 250g plus a separate 50g aseptic
sample for micro analysis.
 For emulsions, we require 8 fl. oz. plus a separate 50g aseptic sample for micro
analysis.
Do not use excessive packaging and/or materials – No cans, double

Packaging Material boxing, or vermiculite – and only use dry ice shipping when necessary
APPENDIX:
See attached Manual SIS documents

Rev. Oct 2021
IQD SAMPLE INFORMATION SHEET – Atlanta FM-006
Rev. 6
Page 1 of 1
Printed on 10/3/2016
Preshipment Non-Production (Reformulation/process change)

Non-Production (New Supplier)
Coshipment Non-Production (New Supply Point)
Resample Non-Production Other (please describe)
New Supply Point (Submitting as Pre-ship)
Supplier Name:
Supplier Location (City &Country):
Ingredient (Generic):
Supplier’s PIN:
Lot/Batch No.:
Date of Manufacture:
(month/dd/yyyy)
Coca-Cola Ordering Plant:
Name and email address of person completing SIS:
Remarks:
Send Samples To:

Lilia Jones (TEC-911)
The Coca-Cola Company
One Coca-Cola Plaza
Atlanta, GA 30313 U.S.A.
Fax: 404/515-1567 Phone: 404/676-2228

Email: iqdsampleadmin@coca-cola.com
 Always provide a COA - Enclose Sample Information Sheet and COA w/GMO statement inside
the sample box in a separate envelope (from shipping documents)
 Sample Labels should include:
o Supplier’s PIN
o Generic Description
o Lot/Batch Number
 Samples must arrive at IQD-ATL with all shipping and customs clearance fees prepaid.
 Sample submission requirements are:
o Submit all liquid samples in glass bottles with screw caps.
o Only one 4 fl. oz. sample is needed for complete analysis of liquid flavor ingredients.
o For powdered flavors, we require 100g plus a separate 50g aseptic sample for micro
analysis.
o For other types of powdered material, we require 250g plus a separate 100g aseptic
sample for micro analysis.
o For emulsions, we require 8 fl. oz. plus a separate 50g aseptic sample for micro analysis.
ONCE APPROVED YOU WILL RECEIVE AN ELECTRONICALLY GENERATED IQD APPROVAL BY EMAIL. PLEASE PROVIDE A COPY OF THE APPROVAL
NOTICE TO THE COCA-COLA PLANT(S) THAT ORDERED THE MATERIAL. IT IS RECOMMENDED IQD APPROVALS ACCOMPANY ALL SHIPMENTS AND
ALSO BE FAXED AHEAD TO THE PERSON THAT PLACED THE ORDER
Classified - Internal use

FM-027
REV. 2
Printed on: 2/14/2022
IQD Sample Information Sheet - Atlanta

New Ingredients/New Supplier (SISNI)
 NEW
 Re-Sample
 New Supplier
 New Supply Site
 Type
 Other
Supplier Name:
Supplier Location (Country):
Generic Description:
Supplier’s PIN:
Lot/Batch No.:
KO Contact Name:
PICASSO Spec Number*: #5309454_______
*Mandatory for New Supplier/New Supply Point submissions
Remarks: ___________________________________________________
Shipping Address:
Nicole Mobley (TEC-910) Phone: (404) 676-8363
The Coca-Cola Company Fax: (404) 598-8363
One Coca-Cola Plaza Email: nimobley@coca-cola.com
Atlanta, GA 30313 USA
Sample Submission Guidelines:
• A completed SISNI should be sent with all new ingredients including whether or not
the sample is a Resample or New supplier (The applicable box above should be
clearly checked).
• Sample containers should be labeled with supplier name, supplier PIN, lot number,
and marked as “Resample” if applicable.
• SISNI should always be included inside box containing the sample.
Important Note: Failure to comply with the above guidelines may result in
significant delay in the ingredient’s processing.
Sample size:
• For liquids 500g sample is needed for complete analysis of most liquid ingredients and, if
applicable, a separate 100g aseptic sample for micro analysis.
• Submit all liquid samples in glass bottles with screw caps.
• For dry materials, we require at least 250g plus a separate 200g aseptic sample for micro
analysis or per required analysis amount (e.g., salmonella/375g will require additional
sample).
**Samples must arrive at IQD-ATL with all shipping and customs clearance fees prepaid.**
IQD-FL Sample Submission Request - Apopka
Date:
Coca-Cola Requestor:
Purpose of Request: “New Ingredient Approval”
Pre-Shipment
Other (please specify):
Request Number (if applicable):
Quantity Represented:
Ingredient Type / Spec. #:
Manufacturer Full Name (Use PICASSO for reference):
Manufacturer Plant Location (Use PICASSO for
reference):
Manufacturer Country of Origin (Use PICASSO for
reference):
Sample Priority:
Lot/Batch Number:
(for multiple lots use Page 2)
Analysis Requested: P&A Full Analysis Micro
Other test (please specify)
Special Comments:
 Shipping Address: Sample Submission

Ingredient Quality Department – FL
2501 Orange Avenue
Apopka, FL 32703 U.S.A.
Phone: 407-358-6854
Fax: 407-358-6843
Email: sampleinformationiqdfl@coca-cola.com
 Samples must arrive at IQD-FL with all Shipping, FDA handling fees, and custom clearance fees
prepaid.
 Email Notification: Complete the form and send via email to sampleinformationiqdfl@coca-cola.com
 Provide a Certificate of Analysis (COA) with sample via email to sampleinformationiqdfl@coca-cola.com
or faxed to 407-358-6843 before shipping.
 Sample size:
 Full Analysis: Submit 1 Liter of sample for concentrates and 2 Liters for single strength/purees.
 Pesticide and Adulteration (P&A): Submit 500 ml of sample for concentrates and 1 Liter for single
strength/purees.
 Micro: Submit separate aseptic sample.
 Other: Contact IQD-FL for guidance.
Issuing Authority: Quality Manager Document No.: IN-0027-FM

Issue/Revision Date: June 6, 2013 Page 1 of 2
Classified - Internal use
Contact Information:
IQD’s New Ingredient Team:

Nicole Mobley: nimobley@coca-cola.com
Jane Hoang: jhoang@coca-cola.com
Christiana Kwakye: ckwakye@coca-cola.com
IQD’s Batch Release Contact:

iqdsampleadmin@coca-cola.com
Ingredient Product Governance Team:

Samantha Greensmyth: sagreensmyth@coca-cola.com
Grant Smith: grasmith@coca-cola.com
Melissa Abbott: mabbott@coca-cola.com
Jane Thompson: jfthompson@coca-cola.com
Appendix
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Access and Use of Lab Portal
Ingredient Quality Department-Atlanta

One Coca-Cola Plaza
Atlanta, GA 30313
When printed, this document becomes an uncontrolled copy of a controlled document. It is the responsibility of IQD personnel using this
printed copy to ensure that it is the most current revision of this document by checking the document revision level with that held in EtQ. Any
uncontrolled copies determined to be obsolete must be shredded.
Issuing Authority: IQD Quality Manager Atlanta
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PURPOSE:
Lab Portal is a web-based system that allows customers to submit sample requests to the laboratory
electronically. Samples are in the unreceived status until the physical sample arrives.
Lab Portal provides users the ability to track their requests. The application synchs with IQD’s Sample
Manager to provide the following information:
• Date sample was received by lab
• The sample’s due date
• Sample’s final recommendation
This document provides details on:

• Accessing the application (New and External Users)
• Creating a New Request
NOTE: Please access Lab Portal by accessing labportal.coke.com/sreq via Google

Chrome or Microsoft Edge browser.
DEFINITIONS & ACRONYMS:

None.
PROCESS DESCRIPTION:
New External Users

1. Go to the external access portal welcome page at sso.connect.coca-cola.com
Click the New User Registration link.
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2. Enter your email address twice and click Submit.
3. If your domain is affiliated with a known organization in the portal, skip to Step 4.
If your email domain is not affiliated with a known organization in the portal select an
organization Category. Click ‘Submit’.
4. You will receive an invitation email. Click the link in the email to navigate to the Create Your
Account page.
Complete your User Profile and Accept the Terms of Service and Privacy Policy.
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Use the following values

KO Sponsor Email:
Samplerequestadmin@coca-cola.com
Application:
Lab Portal – Sample Request
Click Next Step.
NOTE: If your email domain is not affiliated with a known organization you will be required to
enter your company address and KO (Coca-Cola) Sponsor twice, and enter the name requested
application(s).
5. Set up your password and challenge questions. Click Next Step.
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NOTE: Your password must be exactly eight (8) characters. It must also contain four (4) of the
following character types: number, lower case letter, upper case letter and a special character
(!, @, #, %, etc.).
6. Review your information for accuracy.
Click Submit if everything is correct.
If your email domain is not affiliated with a known organization, you will be required to input
the reason you need access to the external access portal in the Request Reason field.
NOTE: If the information is not accurate, click the pencil icon to edit those sections. Then click
Back to Review when your edits are complete.
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7. Your request has been approved.
Please access Lab Portal by accessing labportal.coke.com/sreq via Google Chrome or Microsoft
Edge browser. You will be directed to enter your email address and login. Once you have
confirmed that you have access to Lab Portal, please reach out to SampleRequestAdmin@coca-
cola.com to request an admin complete your profile.
NOTE: Users with unknown email domains will receive an email notification advising that their
Coca-Cola sponsor needs to approve their request.
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Existing External Users

1. The first time you access Lab Portal application, you will be prompted to complete a one-time
registration process.
Access Lab Portal by entering labportal.coke.com/sreq in a Google Chrome or Microsoft Edge

browser. You will get the Lab Portal (Salesforce) landing page – click on “Sample Request”
At the Microsoft sign-in screen, enter your work email. You will be re-directed to the external
access portal.
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2. Click ‘Send Email’ to receive a one-time passcode to verify your identity.
3. Enter the passcode from your email and click ‘Submit Code’
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NOTE: The one-time passcode is time sensitive. It will expire after 30 minutes, at which time you
will need to request a new passcode.
4. Set up your new password and challenge answers.
Click ‘Submit’
NOTE: Your password must be exactly eight (8) characters. It must also contain four (4) of the
following character types: number, lower case letter, upper case letter and a special character
(!,@,#,%. etc).
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5. Your registration is now complete.
At the confirmation screen, click Login to Access Your Application.
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6. You will be directed to the external access portal welcome page. Enter your user ID (email
address) and the password you just created and click ‘Sign On’ to access your application.
Once registered, you will continue to use the URL – labportal.coke.com/sreq to access Lab
Portal. By clicking on the “Sample Request” button, the system will direct you this screen (image
below) each time for login. Once successfully logged in, the system will re-direct you into the
Lab Portal application.
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Sample Submission Process

A. User creates a lab request based on available templates.
B. User adds samples to the request.
C. User reviews overall request and submits.
D. User prints Sample Submission Sheet (SIS) and includes with shipped samples.
E. Request status is updated based on lab processing.
Lab Portal – Sample Request Tab & List View
There is a list view and menu options for creating new requests. The “LOT ID” field will not populate.
However, “Search” will retrieve from all the fields. The “LIMS ID” is an internal field, please disregard.
Email notifications will continue as before.
Creating Requests
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To create a new request submission, select the down arrow next to the “Sample Requests” menu item
followed by “New Sample Request”.
Your User account information has been transferred to the Lab Portal. For the “Request Type”, there are
only 2 choices at this level: “Ingredient Analysis” and “Juice”. For the “Lab ID”, there are more options
viewable at this time, please be sure to select the appropriate IQD Lab. Click on “Save” to move to the
next template for adding samples and attaching documents.
Adding Samples
After the Request has been created, samples can be added by selecting the “New Sample” button on the
toolbar as shown above the right corner.
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The “New Sample” button displays a data entry form with requested information about each sample.
• This is the point where the Sample Type is selected. The choices shown are for Ingredient
Analysis Requests.
• The terms and templates are equivalent to the previous system.
• Fields with * in the prompt are mandatory and must be entered before the sample form can be
saved.
• Make sure to scroll down and SAVE your data.
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Editing and Copying Samples
• Samples are listed below the Details section on the sample request screen as shown on the
picture below.
• Sample can be edited or copied by selecting the down arrow button to the right of the sample
and choosing appropriate menu option.
• Users can clone the individual sample (see picture 1 below) or the entire request (see picture 2
below)
• Once a Request is submitted, the User can not make any changes.
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Adding Attachments
Attachments can be added to a request by either using the “Upload Files” selection or by dragging and
dropping onto the screen. Attach COA’s here.
Submitting the Request

• Requests are submitted to the lab by selecting the “Review and Submit” button on the toolbar.
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• When selecting this button, Users are shown an information summary for a final confirmation
• After you click “Submit” the request has been submitted successfully (see below). You can click
“Cancel” or “X” to close the window.
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Printing the Sample Information Sheet (SIS)

• After submitting the sample, you can now Print the SIS (see below).
• The SIS from the submitted request must accompany the shipped sample(s).
RELATED DOCUMENTS:
None.
NOTES:
None.

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Supplier Reference Guide

Ingredient Quality Department

Ingredient Quality Department The

NIA Supplier Requirements .......................................................................................................................... 3

Completing the NIQP –Flavors/Flavor Emulsions .............................................................................. 13

NIA Global/Regional Document Requirements List ......................................................................... 14

IQD Sample Submission Guidelines

Submission Guidelines – Lab Portal ........................................................................................................ 19

Non-Production Sample Submission Guidelines............................................................................... 27

1st Production for EU/Africa supply sites ............................................................................................. 31

Supplier Ingredient Reactivation Protocol ........................................................................................... 32

Supplier PIN Code Changes/Additions .................................................................................................. 35

IQD Manual Submission Guidelines

Submission Guidelines – MANUAL SUBMISSIONS ........................................................................... 36

Sample Information Sheet (SIS Manual form for IQD-Atlanta).................................................... 41

Sample Information Sheet for New Ingredients (SISNI Manual form)...................................... 42

Sample Information Sheet IQD-Florida ................................................................................................. 43

Contact Information ................................................................................................................................... 44

Lab Portal User Guide for Suppliers........................................................................................................ 46

The requirements apply to all new ingredients.

1. Document Requirements – NIA documents should be sent to the product

IQD issued 2014: NM Page 1

Required NIA Documents

Consists of 4 pages organized on corresponding tabs in an editable

Template will be provided. Must be completed accordingly to

IQD issued 2014: NM Page 2

This ingredient is considered NOT genetically modified or

IQD issued 2014: NM Page 3

• Once R&D requests a NIA sample to be submitted to IQD the supplier

• All suppliers that submit production samples to IQD are required to

• Suppliers are responsible for analyzing all samples submitted for

IQD issued 2014: NM Page 4

IQD issued 2014: NM Page 5

NOTE: ** Individual component testing is no longer required as of October

The following table is a summary of the juice-containing submission requirements.

Juice Level IQD-Fla Receives NI IQD-Atl Receives NI Batch Released by/Criteria

>30% Blended flavor only No IQD-Fla

IQD issued 2014: NM Page 6

Analysis Criteria Procedure

 Taste test is conducted using an acidified sugar

IQD issued 2014: NM Page 7

Non-Compliance submissions – Appearance Rejections

IQD issued 2014: NM Page 8

IQD issued 2014: NM Page 9

IQD issued 2014: NM Page 10

IX. Certificate of Legality Requirements

Save the file as a PDF and return to developer

Documents and Forms

Effective April 2013

Material is shipped to The Coca-Cola Company (TCCC) manufacturing facility

Effective April 2013

Non-Production Raw Material

Effective April 2013

A submission that does not match any of the other designatedcategories.

A submission from an approved supplier of the existing ingredient, but from a

Effective April 2013

Effective April 2013

The information on the following must match exactly:

Must include the PIN #; sample description, DOM, and Lot #

Effective April 2013

 SIS printed from LP

Effective April 2013

Samples and Sample Labels