Quick Reference

Service Guide
HD6/HD7/EnVisor/HD11/HD15
Ultrasound Systems

Training Documentation
CSIP Level 2 Notice:
This document and the information contained in it is restricted proprietary and confidential
information that CANNOT BE DISTRIBUTED OR LICENSED AND IS ONLY FOR THE
USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE
DISTRIBUTED, SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO
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© 2013.04 Koninklijke Philips Electronics N.V. All Rights Reserved.

Table of Contents
Table of Contents ............................................................................ 2
Service Shortcuts ............................................................................ 3
Board Names and Abbreviations .................................................... 4
Errorlog Download procces ............................................................ 5
ISP interface Logs Export. ...................................................... 5
Manual Export of error logs:................................................... 7
Basic Block Diagram Envisor/HD6/HD7/HD11/HD11XE/HD15 . 9
Board Location - EnVisor/HD6/HD7/HD7XE E-Box ................. 10
E-Box Block Diagram – EnVisor/HD6/HD7/HD7XE ................. 10
Power on Sequence – EnVisor/HD6/HD7/HD7XE ...................... 11
Diagnostic LEDs Envisor/HD6/HD7/HD7XE ............................. 12
LEDs on APIO ...................................................................... 12
LEDs on BPAP ..................................................................... 12
LEDs on BPAP continued .................................................... 13
LEDs on DEMOD................................................................. 13
Board Location - HD11/HD11/XE E-Box .................................... 14
E-Box Block Diagram - HD11/HD11 XE ................................... 14
Power on Sequence - HD11/HD11XE .......................................... 15
Diagnostic LEDs HD11/HD11XE ................................................ 16
LEDs on PC interface ........................................................... 16
LEDs on Motor Controller .................................................... 16
Board Location - HD15 E-Box ..................................................... 17
E-Box Block Diagram - HD15 ..................................................... 17
Power on Sequence - HD15 .......................................................... 18
Diagnostic LEDs HD15 ................................................................ 19
LEDs on PCIO ...................................................................... 19
LEDs on ACB ....................................................................... 19
LEDs on ACB continued ...................................................... 20
LEDs on Motor Controller .................................................... 20
This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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Service Shortcuts

 Resident Self Test (RST Mode)

Ctrl + Alt + R
If not using the FSE SmartCard, a Resident Test Option might be
required. Call Tech support or use the Key Generator to obtain the
option key.

 Simulation Mode (while the system is booting up) *

Ctrl + Alt + S
The system will boot to this screen

*Some systems will show a U

U symbol at
the bottom of the screen when the system
is ready to receive the keystroke
combination.

 Service Mode
(for access to MS Windows® – FSE SmartCard required):
Setup  select the Service tab then click on Service

 View system Options, S/N, and current SW level:

Setup  select the Options tab
• Options and S/N: click on Options

 Network configuration:
Setup  select the System tab then click on DICOM

 Network Job Queue:

Ctrl + J

 Install/Reload Software Drivers:

Setup  select the Peripherals tab
then click on Install Software Drivers

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
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Board Names and Abbreviations

Abbreviation Board/Assembly Name System Type

ACB Acquisition Control Board HD15

AIM Analog Interface Module HD15

APIO Acoustic Processor I/O board EnVisor/HD6/HD7/HD7XE

Beam Processor/
BPAP EnVisor/HD6/HD7/HD7XE
Acoustic Processor board
CONN (#) Connector Board (Number) All

CP Control Panel All

Demod Demodulator board EnVisor/HD6/HD7/HD7XE

DP Display Processor (≈PC) All
E-Box Electronics Box All

E-Box Interf E-Box interface board HD11/HD11 XE

FE (#) Front End board (Number) HD15

iPass iPass Cable HD15

MC Motor Controller board HD11/HD11 XE

PC Personal Computer All

PCIO PC I/O board HD15

Physio ECG Physio Module All

PS Power Supply All

SP Signal Processor board HD11/HD11 XE

Transmit and Receive board EnVisor/HD6/HD7/HD7XE
T/R (#)
(Number) HD11/HD11 XE
EnVisor/HD6/HD7/HD7XE
TKR Token Ring Cable
HD11/HD11 XE

All = EnVisor/HD6/HD7/HD7XE/HD11/HD11XE/HD15

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LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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Errorlog Download procces
ISP interface Logs Export.
Showed is an example of an HD11XE; some screens may differ on other
systems
1. Press Setup
2. Press the Service Tab

3. Press Login Tab

Note: Use your IST Dongle or the Key generator and generate a code
for Service using the system’s serial number

4. Press Utilities Tab

5. Press View Logs

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 6. In the View Logs Dialogue Box select the logs you want to
download. Application, System, and Dr. Watson are
typically what the NSS/ISS requests.
7. Press Export

8. In the Export Log Dialogue Box: Uncheck all except for

Diagnostic (Make sure you uncheck “Include Memory
Dump Files” unless specified by NSS/ISS)
9. Press either Remote to send to the server or Export to
choose to export to CD/DVD or USB.

Note: After you Press Remote the Export Log Dialogue box will
disappear.

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LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
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 10. Pressing Export will bring up another Export Log Dialogue
box.

Manual Export of error logs:

1. Press FSE Tools

2. Press Event Viewer

3. The Event Viewer Dialogue Box Will Open:

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LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
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 4. Right click on the log that you would like to export.
5. Select and Press Save Log File As..

6. The Save “Application” As Dialogue box will Open

7. You need to save the files as “.evt”

Hint: When Saving the log files, make sure you clarify the following in
the name of the file for later reference:
 Type of log file (application or system)
 System type
 System S/N
Example:
· Appl_HD11XE_US60873811.evt
8. In the Save “Application” As Dialogue Box make sure you
point it to the path you want to save the file to.
Example:
 In the Save in: Dropdown box choose your thumb drive.
 Enter the File name: (follow the steps highlighted in red
above for naming convention)
9. Click Save

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Basic Block Diagram
Envisor/HD6/HD7/HD11/HD11XE/HD15

Transducer

Peripherals
(Printers/VCR) Rear I/O Panel
Other I/Os

Control
Panel
Communication
PC Link E-Box
DVD/CD
USB

PHYSIO

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LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
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Board Location - EnVisor/HD6/HD7/HD7XE E-Box
E-Box (rear view) BPAP (side view)

*Short this
pin to
PWR
ground to
DOWN force the
pin*
power
Backend
supply to
Motherboard turn on.

BPAP Demod T/R0 T/R1

E-Box Block Diagram – EnVisor/HD6/HD7/HD7XE

Transducer

Connector Connector Connector Connector

Module Module Module Module
CONN 3 CONN 2 CONN 1 CONN 0

Distribution Board
- Passes transducer signal inputs to the imaging system
- Power supply provides high voltage directly to the distribution board to fire the transducers
- Transducer identification signals from the SP board
- Transmit and receive signals from the T/R boards to the active transducer

Backplane Board
- E-box backplane connects all data paths between the T/R boards, MC and SPB
- Distribution point for DC power and ground to all boards
- Filtered high voltage to the T/R boards
- Physical and signal interface

Demodulator Board
- Digital filters and mixers for
demodulating 2D, color flow and
PW RF data
- Independent transducer CW
Doppler electronics and steerable
CW detector
- 120 Mhz system clock
- Circuitry that generates TGC
signals
DATA
T/R Boards
- 32 receive channels each board (64 total)
-Transmit pulse generation
-TGC amplification
-A/D conversion -TGC amplified
SUMMED -Summation of echo (receive) data PC
CHANNELS -Transmit and receive beam forming
-Received signal is preamplified, - low-pass
filtered and digitized except for CW
TR 0
TR 1

BPAP Board
- Acoustic Processing
- Controls beam forming and demodulation
- Scan Conversion
- Color Doppler processing
- Image Processing
- Provides the interface between the PC and the T/R boards
Token Ring
- Houses the transesophageal echochardiology control and temperature monitoring Cable
- Houses the transducer ID circuitry
- Detects the presence of standalone transducers
- Houses the electronic switching that allows selection of a single active transducer
- Controls High voltage output from the system power supply

E-box Control

Power Supply

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LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
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 Power on Sequence – EnVisor/HD6/HD7/HD7XE
Token
E-Box Ring cable 5
PC
ATX
Power Supply 3

7
Motherboard
BPAP APIO
4

6
AUX
PWR
9 2

To Rear I/O
and/or 9

Control Monitor &

Panel Peripherals
AC OK LED
AC IN (on front) 9
1
Power Supply

The diagram is a REFERENCE to show the sequence,

do not use it as a cabling diagram

1. The System is connected to the AC source voltage.

2. The Power Supply provides AC voltage to PC.
3. The ATX power supply on the PC provides standby
voltage.
4. The On/Off button is pressed.
5. The ATX power supply provides all other voltages to the
motherboard and PC components.
6. The APIO board is energized.
7. The APIO board provides the “AWAKE_N” signal to the
E-box.
8. BPAP passes the AWAKE_N signal to the Power Supply
through the ribbon cable.
9. Once the Power Supply receives the AWAKE_N signal, it
turns on all the voltages to the monitor, peripherals, E-Box,
and AUX Power.

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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Diagnostic LEDs Envisor/HD6/HD7/HD7XE
LEDs on APIO

LEDs on BPAP

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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LEDs on BPAP continued

LEDs on DEMOD

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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Board Location - HD11/HD11/XE E-Box
E-Box (rear view) SP (side view)

NPON
pin*

*Short this
pin to
ground to
force the
power
Backend
Motherboard
supply to
turn on.

SP MC T/R0 T/R1 T/R2 T/R3

E-Box Block Diagram - HD11/HD11 XE

Transducer

HD11/HD11XE E-box
Connector Connector Connector Connector Connector
Module Module Module Module Module
CONN 4 CONN 3 CONN 2 CONN 1 CONN 0

Distribution Board

Backplane
Board

HD11/
Transmit
Signal
Motor and HD11XE
Controller Receive
Processor
Board Board #0 PC
SP MC
Control TR0 TR1 TR2 TR3

SUMMED CHANNELS

- Token R
ing -

Power Supply

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
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Power on Sequence - HD11/HD11XE
For
AUX Rear I/O
PWR and CP
Token
E-Box Ring cable
ATX
5
Power Supply
3
7

SP E-Box Interface
4

Monitor &
Peripherals
Motherboard
AC IN AC OK LED 9
1
Power Supply PC

The diagram is a REFERENCE to show the sequence,

do not use it as a cabling diagram

1. The System is connected to the AC source voltage.

2. The Power Supply provides AC voltage to PC.
3. The ATX power supply on the PC provides standby
voltage.
4. The On/Off button is pressed.
5. The ATX power supply provides all other voltages to the
motherboard, PC components, and AUX PWR.
6. The E-Box Interface board is energized.
7. The E-Box Interface board provides the “N_POWER_ON”
signal to the E-box.
8. SP passes the “N_POWER_ON” signal to the Power
Supply through the ribbon cable.
9. Once the Power Supply receives the “N_POWER_ON”
signal, it turns on all the voltages to the monitor,
peripherals and E-Box.

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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Diagnostic LEDs HD11/HD11XE
Unfortunately there is no information about the LEDs on the
Signal Processor Board
LEDs on PC interface

LEDs on Motor Controller

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
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 Board Location - HD15 E-Box
E-Box (rear view) ACB (side view)

NPOWER
ON
pin*

*Short
this pin to
ground to
force the
power
supply to
Backend turn on.
Motherboard

ACB MC AIM FE0 FE1

E-Box Block Diagram - HD15

Transducer

HD15 E-box
Connector Connector Connector Connector
Module Module Module Module Physio USB
CONN 3 CONN 2 CONN 1 CONN 0 Module

Distribution Board

Backplane Board

Acquisition Motor Analog Front End Front End

Control Controller Interface Board #0 Board #1
Board Board Module
Board

ACB MC AIM FE 0 FE 1
Control

SUMMED CHANNELS

HD15
- iPass - PC
Power Supply

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
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Power on Sequence - HD15
For
AUX Rear I/O
PWR and CP
iPass
E-Box cable
ATX
5
Power Supply
3
7

ACB PCIO
4

Monitor &
Peripherals
Motherboard
AC IN AC OK LED 9
1
Power Supply PC

The diagram is a REFERENCE to show the sequence,

do not use it as a cabling diagram

1. The System is connected to the AC source voltage.

2. The Power Supply provides AC voltage to PC.
3. The ATX power supply on the PC provides standby
voltage.
4. The On/Off button is pressed.
5. The ATX power supply provides all other voltages to the
motherboard, PC components, and AUX PWR.
6. The PCIO board is energized.
7. The PCIO board provides the “N_POWER_ON” signal to
the E-box.
8. The ACB passes the “N_POWER_ON” signal to the Power
Supply through the ribbon cable.
9. Once the Power Supply receives the “N_POWER_ON”
signal, it turns on all the voltages to the monitor,
peripherals, and E-Box.

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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Diagnostic LEDs HD15
LEDs on PCIO

LEDs on ACB

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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LEDs on ACB continued

LEDs on Motor Controller

This document and the information contained in it is restricted proprietary and confidential information that CANNOT BE DISTRIBUTED OR
LICENSED AND IS ONLY FOR THE USE OF PHILIPS PERSONNEL AND LICENSED REPRESENTATIVES. IT IS NOT TO BE DISTRIBUTED,
SHARED, COPIED, TRANSFERRED OR OTHERWISE PROVIDED TO ANYONE ELSE ELECTRONICALLY OR OTHERWISE
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