VIKRAM HEGDE

Phone: +91-9844096136
E-Mail: vikram12041990@gmail.com

An enthusiastic and dedicated Quality Assurance Testing professional, targeting challenging assignments in Software Testing /
Quality Analysis with an organization of repute

Location Preference: Bengaluru

PROFILE SUMMARY

 B.E. (Computer Science Engineering) professional, offering nearly 7+ years of experience in Manual & Automation
Testing; exposure of working in Functional, Automation, API and Mobile App., User Acceptance Testing (UAT),
Functional, Regression, Smoke and Sanity Testing in Insurance & Legal domains
 Strong knowledge in Agile, Waterfall and Scrum methodologies by analysing requirement and developing test
objective, procedures and test matrices
 Knowledgeable in various testing stages/ levels/ phases, testing types, testing techniques and quality work products;
exposure of executing SQL queries to validate database
 Hands-on experience of partnering with Developers, Analysts and Support Engineers throughout the automation life-
cycle for producing the high-quality, user-friendly, scalable and bug-free automations and also managing end-to-end
communication and interactions with customers and the key stakeholders
 Rich exposure in web services testing like SOAP/XML, WSDL based Web Services and REST Web Services, JSON using
SoapUI tool; hands-on knowledge of SoapUI and Postman tool
 Gained expertise and hands-on knowledge in:
o Keyword driven and data driven frameworks
o RPA using UI Path
o Test-NG annotations, grouping and parallel execution
o Execution of Automated Test Scripts on IE, Firefox and Google Chrome
o Defect management tool Azure DevOps
 Experienced in Automation tool Selenium WebDriver (Java)
 Resourceful in GUI automation using Selenium WebDriver and Continuous Integration of projects using Jenkins
 Focused & goal driven with strong work ethics and commitment to offer quality work; strong analytical, problem-solving
& organizational capabilities

CORE COMPETENCIES

Software Development Life Cycle (SDLC) Standard Test Processes

Software Test Life Cycle (STLC) Manual & Automation Testing
Defect Management Software Quality Assurance
Software Engineering Process Group (SEPG) Test Data Preparation

IT SKILLS

 Quality Assurance: Requirement Analysis, Test Data, Test Cases Creation, Test Plan, Test Execution and Reporting, Bug
Analysis and Defect Reporting
 Testing Tools: Bug Tracker, Apache, JMeter, BugZilla, SoapUI (Postman), TFS, Jenkins, Azure DevOps, Eclipse, Postman
 Automated Tools: Selenium WebDriver, RPA UI Path
 Languages: SQL, Core Java
 Testing Methodologies: Black Box Testing – Functional, & Regression, API and Web UI Testing
 Test Automation: Basic Scripting in Java and Automating Web Application using Hybrid Framework
 SDLC Methodologies: Agile and Waterfall Methodologies
 Scripting Language: Python
 Domains: Legal, Insurance
 Database: SQL
 ORGANISATIONAL EXPERIENCE

Since July 2022 associated with Epsilon, Bengaluru as Senior Quality Assurance Analyst.

PREVIOUS EXPERIENCE

Aug’17 to Feb 22 with Thomson Reuters, Bengaluru as Senior Quality Analyst

Key Result Areas:

 Preparing and executing test cases and test data; performing Functional, & Regression, API and Web UI Testing and also
reporting the results of execution on the new software
 Establishing and enforcing Standard Test Processes and Deliverables (including defect management and quality metric
reporting) within the gated process to streamline testing and support automation & manual testing efforts
 Reviewing project test and implementing test schedules
 Monitoring, documenting, and reporting the current status of defects for each testing cycle
 Inspecting the defects, logging defects using Azure & DevOps tools and reporting the same to the developer and also to
the Project Management Team
 Supervising all test results, leaked defects, conducting root cause analysis based on the severity, identifying areas of
improvement and implementing the steps required to improve the processes
 Attending daily standup meetings, providing daily status on manual and automation test results
 Applying development and technical skills in all aspects of Quality Assurance (QA), including setting up complex
production simulation environments; analysing functional requirements and translating the same to test cases
 Analysing business requirements, identifying the requirement gaps and communicating the same to the team

PREVIOUS EXPERIENCE

Mar'15 to Aug’17 with Inube Software Solutions Pvt. Ltd., Bengaluru as Software Test Engineer

INTERNSHIP

Apr’12 to Sep’12 with Tecnotree Convergence Pvt. Ltd., Bengaluru as Intern Project Trainee Software Engineer

Responsibilities:
 Understood the requirements and functional specifications of the project and various test scenarios
 Learned and contributed in designing the test cases
 Developed and executed the test cases as per the requirements

ACADEMIC DETAILS

 2011: B.E. (Computer Science Engineering) from S.J.M. Institute of Technology (V.T.U.), Chitradurga with 76.30%
 2007: 12th from Sri Sai Sanjeeva P.U. College (State Board), Chitradurga with 78%
 2005: 10th from Rotary Vidyalaya (State Board), Chitradurga with 88.64%

CERTIFICATIONS/ COURSES

 Manual Testing Course from TestBuds.in, Bengaluru in 2014

 Java Course from NIIT, Bengaluru in 2012

PERSONAL DETAILS

Date of Birth: 12th April 1990

Languages Known: English, Hindi and Kannada

IT PROJECTS
Project Name: West Law Next
Period: Aug’17 till date
Role: Team Member-Quality Analyst
Domain: Legal
Description: West Law Next is an online legal research system mainly used by law practitioners. Legal research systems
with West Law Next provide authoritative content, attorney-editor expertise, and industry defining technology.
Responsibilities:
 Developing an extensive test suite using Selenium, Java
 Preparing use cases for the application and finding error detection
 Writing test cases for the application and executing the test cases; reporting the issues observed
 Testing the functionality across browsers- Chrome, Chrome Canary, Firefox Aurora, Firefox Beta , IE 9, IE 10, IE 11, Safari
 Regularly running the test suite remotely in different environments for increased efficiency and productivity with
comprehensive regression
 Validating the properties of UI controls
 Customizing the existing test scripts
 Formulating and enhancing numerous test scripts to manage changes in the objects, in the tested application’s GUI and
in the testing environment using Selenium WebDriver

Project Name: Partner Portal

Period: 03/15 to 07/2017
Role: Software Testing Engineer
Client: LVGI Mumbai
Team Size: 5
Description: AVO GI is a web portal designed by iNube Software Solutions to enable general insurance intermediaries to
issue E-Cover notes, policies and certificates for authorized products themselves. AVO GI is integrated with other enterprise
applications to ensure seamless and smooth business process flow.
Responsibilities:
 Prepared and executed test scripts for smoke/ sanity testing of the application
 Identified test scenarios for user acceptance testing (UAT), functional testing and regression testing of the application
 Reported the defects in case of deviation between actual and expected results as mentioned in the test scripts and
retested the issues once these were fixed
 Generated release document and bug summary report during releases
 Processed and managed the timely delivery of defects and CRs of various severity and priority levels according to the
requirement of the customer with minimum percentage of reopens

Project Name: Evidens

Period: 03/15 to 07/15
Role: Software Testing Engineer
Client: Own Product
Team Size: 5
Description: Evidens is a platform to dynamically configure and deploy enterprise mobile applications to enable field force
to effectively perform the on-field activities. It has the feature to support configuration of visualized on-field activity with the
same precision and deploy the applications on the mobile devices, which helps the organizations to capture all the relevant
information from the field.
Responsibilities:
 Prepared and executed test scripts for smoke/ sanity testing of the application
 Identified test scenarios, prepared and executed test scripts for user acceptance testing (UAT), functional testing and
regression testing of the application
 Raised the defects in case of any deviation between actual and expected results as mentioned in the test scripts and
retested the issues once these were fixed