Professional Documents
Culture Documents
Empathy and Editing
Empathy and Editing
May 2018
42 Plain Language
“D
esign begins with empathy.” conversation seemed to help them think of information. They’ve got inside intel—
I recently wrote that on the more critically and concretely about what about chambers, about past decisions, about
board during a class for stu- that important question really means. As the judge’s pet peeves and predilections.
dents in the Child Welfare Ap- did asking them to imagine what a full day It’s tough to imagine a more helpful fo-
pellate Clinic at the University of Michigan might look like in the life of the Court of cus group.2
Law School. Appeals judges to whom they’d soon be But even if you can’t track down a for-
I thought it might help them write bet- submitting their briefs. mer clerk, it seems useful to take a moment
ter briefs. Too often we skip over these types of and think about, in detail, the felt experi-
I got the idea from Ilse Crawford, whose considerations. We rush to cram as much ence of the judge or judges who will be
work as an interior designer can be seen all information as possible into our arguments deciding your case. What are their morn-
over the world—from airport lounges in and explanations, forgetting that an over- ings like? What are their afternoons like?
Hong Kong, to fancy restaurants in London, stuffed brief is not a user-friendly brief. How many other briefs do you think are
to pear-shaped stools at IKEA. In Crawford’s Judges already have many other overstuffed competing for their attention?
view, “empathy is a cornerstone of design.”1 things in their lives: dockets, calendars, As lawyers, we are trained to empathize
She thinks it is important to understand the email inboxes. Why tax their brains (and with our clients and to try to get judges to
spaces and products she creates from the their time) even more? Why not instead be- do the same. But extending that empathetic
perspective of the people who will use them. gin by thinking about what kind of brief function to the judges themselves could be
How easily can a busy waiter pick up a chair you would like to read if you were in their beneficial as well. We might write shorter
and move it to the other side of the table? position? Why not start with empathy? briefs. We might write more vivid briefs. We
How quickly can a jet-lagged traveler settle might get to our point more quickly and
into a daybed and start to relax? What exactly Strategic empathy inspect our sentences more scrupulously,
do people use a ceramic pitcher to pour? realizing that a busy judge has little time
The students in the class had, of course, You might even think of this use of em- (and even less patience) for irrelevant argu-
been told over and over again that “Who is pathy in strategic terms. It’s goal-oriented ments and unprofessional punctuation.
the audience?” is the first question to ask compassion. The more accurately you imag- We might also approach revisions a bit
when approaching any piece of writing— ine what it’s like to be the judge you are like the fiction writer George Saunders does.
be it a brief, an email, or even a postcard. trying to persuade, the more likely you’ll When he edits his stories, he tries to have
But introducing the term empathy into the be to craft a brief addressing that judge’s empathy not just for his characters but also
particular concerns and preferences. for his readers. In his view, revision is ulti-
That’s one of the reasons why a judge’s mately about imagining your readers to be
former law clerks are such coveted sources “as humane, bright, witty, experienced, and
“Plain Language,” edited by Joseph Kimble,
has been a regular feature of the Michigan
Bar Journal for 34 years. To contribute an
article, contact Prof. Kimble at WMU–Cooley Why not...begin by thinking about what kind
Law School, 300 S. Capitol Ave., Lansing, MI
48933, or at kimblej@cooley.edu. For an in- of brief you would like to read if you were in
[the judge’s] position? Why not start with empathy?
dex of past columns, Google “Plain Language
column index.”
May 2018 Michigan Bar Journal
Plain Language 43