Professional Documents
Culture Documents
ABSTRACT
LIST OF TABLES
LIST OF CHARTS
INTRODUCTION
5.1 FINDINGS
V
5.2 SUGGESTIONS
5.3 CONCLUSION
BIBLIOGRAPHY
ANNEXURE
LIST OF TABLES
TABLE NO. TABLE NAME PAGE NO.
LIST OF CHARTS
CHART NO. CHART NAME PAGE NO.
4.1 GENDER OF THE RESPONDENTS
ABSTRACT
Recruitment and selection is the process of identifying the need for a job, defining the
requirements of the position and the job holder, advertising the position and choosing the
most appropriate person for the job. The main objective is to identify general practices that
organizations use to recruit and select employees and, to determine how the recruitment and
selection practices affect organizational outcomes at Lakshmi Machine Works Ltd,
Coimbatore. The research methodology applied is the exploratory. The data was collected
through well structured questionnaires. The source of data was both primary and secondary.
Sample size was 120. Data analysis has been done with the help of SPSS software. The
company considered portals as the most important medium of hiring employees. The
employees working in the company consider the employee references are one of the most
reliable source of hiring the new employees. The main thing that I want to conclude firstly is
that with the help of analysis, feedback generated through questionnaire I found that the
company is following an effective Recruitment and Selection process to maximum extent.
Company should focus on long term consistent performance rather than short term. The
emphasis towards training and enhancing skills of recruiters needs to be more and also
consistent. Even though an HR manager has many challenges to face in order to ensure that
the human resource department contributes to the bottom-line and emerges as a strategic
partner in the business, it is “Talent acquisition”, that is the key determining factor in how
well and Human resource department contributes towards the achievement of the overall
objective of the organization and therefore is a daunting task for any HR manager.
CHAPTER I
INTRODUCTION
Recruitment and selection is the process of identifying the need for a job, defining the
requirements of the position and the job holder, advertising the position and choosing the
most appropriate person for the job.
Undertaking this process is one of the main objectives of management. Indeed, the
success of any business depends to a large extent on the quality of its staff. Recruiting
employees with the correct skills can add value to a business and recruiting workers at a wage
or salary that the business can afford, will reduce costs. Employees should therefore be
carefully selected, managed and retained, just like any other resource.
Recruitment means to find out prospective candidates and attracting them to apply for
jobs in the organization. It ascertains the manpower required for an organization and after
ascertaining the next step is to find out places where the required human resources are
available and also attracting the to apply for jobs in the organization.
Meaning of Recruitment
Definition
Kempner writes, “Recruitment forms the first stage in the process which continues
with selection and ceases with the placement of the candidates.”
1
Thus Recruitment is a pipeline or intermediate activity. Its primary function is to
serve as a link between human resources and selection of candidates. The main objective of
recruitment is to provide sufficient large group of qualified candidates for selection.
There are several factors which affect Recruitment process in the organization. They
are divided into:
Internal factors
External factors
The internal factors refer to those ones that are inside the organization and can be
controlled and the external factors are those that are outside the organization and cannot be
controlled by the organization.
Selection
The selection process can be defined as the process of selection and shortlisting of the right
candidates with the necessary qualifications and skill set to fill the vacancies in an organisation. The
selection process varies from industry to industry, company to company and even amongst
departments of the same company.
1. Proper selection and placement of employees lead to growth and development of the
company. The company can similarly, only be as good as the capabilities of its
employees.
2. The hiring of talented and skilled employees results in the swift achievement of
company goals.
3. Industrial accidents will drastically reduce in numbers when the right technical staff is
employed for the right jobs.
4. When people get jobs they are good at, it creates a sense of satisfaction with them and
thus their work efficiency and quality improves.
2
5. People who are satisfied with their jobs often tend to have high morale and motivation
to perform better.
The scope of Recruitment and Selection is very wide and it consists of a variety of
operations. Resources are considered as most important asset to any organization. Hence,
hiring right resources is the most important aspect of Recruitment. Every company has its
own pattern of recruitment as per their recruitment policies and procedures.
Choosing the best suitable process of recruitment for effective hiring of resources
STEPS IN RECRUITMENT
Recruitment process is a process of identifying the jobs vacancy, analyzing the job
requirements, reviewing applications, screening, shortlisting and selecting the right
candidate. To increase the efficiency of hiring, it is recommended that the HR team of an
organization follows the five best practices (as shown in the following image). These five
practices ensure successful recruitment without any interruptions. In addition, these practices
also ensure consistency and compliance in the recruitment process. Recruitment process is
the first step in creating a powerful resource base. The process undergoes a systematic
procedure starting from sourcing the resources to arranging and conducting interviews and
finally selecting the right candidates.
3
Recruitment Planning
Identifying Vacancy
Number of positions
Job Analysis
Job analysis helps in understanding what tasks are important and how to perform
them. Its purpose is to establish and document the job relatedness of employment procedures
such as selection, training, compensation, and performance appraisal. Job analysis is a
process of identifying, analyzing, and determining the duties, responsibilities, skills,
abilities, and work environment of a specific job. These factors help in identifying what a
job demands and what an employee must possess in performing a job productively.
4
Recording and collecting job information
Determining the skills, knowledge and skills, which are required for the job
Job Description
Job description provides information about the scope of job roles, responsibilities and
the positioning of the job in the organization. And this data gives the employer and the
organization a clear idea of what an employee must do to meet the requirement of his job
responsibilities. Job description is an important document, which is descriptive in nature and
contains the final statement of the job analysis. This description is very important for a
successful recruitment process. Job description is generated for fulfilling the following
processes −
Job Location
Summary of Job
Job Duties
Process of Supervision
Working Conditions
Health Hazards
5
Describing the career path
Job Specification
Job specification focuses on the specifications of the candidate, whom the HR team is
going to hire. The first step in job specification is preparing the list of all jobs in the
organization and its locations. The second step is to generate the information of each job.
Physical specifications
Mental specifications
Physical features
Emotional specifications
Behavioral specifications
Qualification
Experiences
Skills requirements
Work responsibilities
Emotional characteristics
Planning of career
6
Job Evaluation
The main objective of job evaluation is to analyze and determine which job
commands how much pay. There are several methods such as job grading, job
classifications, job ranking, etc., which are involved in job evaluation. Job evaluation forms
the basis for salary and wage negotiations. Job evaluation is a comparative process of
analyzing, assessing, and determining the relative value/worth of a job in relation to the
other jobs in an organization.
The number of persons to be recruited will depend upon the size of an enterprise. A
big enterprise requires more persons at regular intervals while a small undertaking employs
only a few employees. A big business house will always be in touch with sources of supply
and shall try to attract more and more persons for making a proper selection. It can afford to
spend more amounts in locating prospective candidates. So the size of an enterprise will
affect the process of recruitment.
2. Employment Conditions:
7
concerns, the enterprise will not face any difficulty in making recruitments. An organisation
offering low wages can face the problem of labour turnover.
4. Rate of Growth:
Brief details of the various steps in selection procedure are given as follows:
1. Inviting applications:
The prospective candidates from within the organization or outside the organization
are called for applying for the post. Detailed job description and job specification are
provided in the advertisement for the job. It attracts a large number of candidates from vari-
ous areas.
8
2. Receiving applications:
Detailed applications are collected from the candidates which provide the necessary
information about personal and professional details of a person. These applications facilitate
analysis and comparison of the candidates.
3. Scrutiny of applications:
As the limit of the period within which the company is supposed to receive
applications ends, the applications are sorted out. Incomplete applications get rejected;
applicants with un-matching job specifications are also rejected.
4. Written tests:
As the final list of candidates becomes ready after the scrutiny of applications, the
written test is conducted. This test is conducted for understanding the technical knowledge,
attitude and interest of the candidates. This process is useful when the number of applicants is
large. Many times, a second chance is given to candidates to prove themselves by conducting
another written test.
5. Psychological tests:
These tests are conducted individually and they help for finding out the individual
quality and skill of a person. The types of psychological tests are aptitude test, intelligence
test, synthetic test and personality test
6. Personal interview:
9
7. Reference check:
Generally, at least two references are asked for by the company from the candidate.
Reference check is a type of crosscheck for the information provided by the candidate
through their application form and during the interviews.
8. Medical examination:
Physical strength and fitness of a candidate is must before they takes up the job. In-
spite of good performance in tests and interviews, candidates can be rejected on the basis of
their ill health.
9. Final selection:
At this step, the candidate is given the appointment letter to join the organization on a
particular date. The appointment letter specifies the post, title, salary and terms of
employment. Generally, initial appointment is on probation and after specific time period it
becomes permanent.
10. Placement:
This is a final step. A suitable job is allocated to the appointed candidate so that they
can get the whole idea about the nature of the job. They can get adjusted to the job and
perform well in future with all capacities and strengths.
10
1.2 STATEMENT OF THE PROBLEM
11
1.3 OBJECTIVES OF THE STUDY
Primary Objective
Secondary Objectives
12
1.4 SCOPE OF THE STUDY
Recruitment & Selection is not only an important business process for organizations;
it also has significant consequences for individuals to fulfill the personal goals. The overall
attempt of achieving a “match” between an organization’s job vacancies with an individual
seeking a suitable job is influenced by the recruitment process, and because work is such a
significant part of many people’s lives, jobs choices can subsequently impact on an
individual’s wellbeing
The study was focused on the investigation of recruitment and selection practices in
Lakshmi Machine Works Limited, Coimbatore. This study covers some areas of the
organization’s strategy for recruitment and selection practices. These areas include the
recruitment process and the selection methods. There are specific steps used to implement the
organization’s recruitment process and selection method in these areas Procedures will be
assessed and several issues are found such as instruments of job analysis, recruitment
process, internal vs. external recruitment and selection methods. These steps will be further
discuss and analyze in this study.
13
1.5 LIMITATIONS OF THE STUDY
Due to the time constraints, only specific sample size from the entire segment has been
considered for the study.
Some of the employees may feel afraid to reveal the true facts.
Whatever the data had been gathered is based on suggestive study but not exhaustive
study.
14
1.6 RESEARCH METHODOLOGY
RESEARCH
The project was carried out in Lakshmi Machine Works Limited, Coimbatore.
Research Design
SAMPLING DESIGN
A sample is a subset of the population. It comprise of some members selected from it.
Sampling is the process of selecting representative subset of the total population for obtaining
data for the study of the whole population. A sample design is a definite plan for obtaining a
15
sample from a give population. It refers to the technique or the procedure the researcher
would adopt in selecting items for a sample.
Stratified Random Sampling method was used in the selection of worker in the mill.
For his purpose a list of details regarding all the workers from various departments in the mill
was administered. Then the employees were divided into different stratum based on their
departments. Then the workers in each department were serially numbered and there were
written on chits which were shuffled and samples of 100 employees were chosen from all
stratum.
For the employees of the company, appointments were made and interviews were
conducted. Structured interview was carried out whereby the set of questions similar to the
one conducted in the questionnaire for the worker was used for the permanent employees.
The interviewer asked the questions and the interviewee answered and the responses were
recorded in questionnaire. Hence a total of 120 employees in Lakshmi Machine Works
Limited , Coimbatore
There are two main broad categories for collecting data source:
Primary source
Secondary source
For the study both primary and secondary sources were used.
Primary source
This is data collected a fresh for the study purpose. Primary data was collected
through
1. Questionnaire
2. Personal interviews
Questionnaires
16
A list of questions was set typed and printed and then administered to the respondents
to give responses for the purpose of the study. The questionnaire prepared by the Researcher
was structured non-disguised questionnaire. The questionnaire contained both Open-ended
and Closed-ended Questions.
Open-ended questions.
It refers to the questions which the respondent has an unlimited number of responses
to give. There are questions which mainly need the respondent to offer suggestions to the
researcher.
Closed-ended questions
It refers to the questions in which the responses are given a limited number of
alternatives responses which there should select for the answer. They help the researcher to
make quick decisions and also enable him to code information easily for analysis.
Direct personal interviews are asking the respondents questions face to face. The
interviewer will ask the interviewee questions that he or she will be required to answer.
For the employees of the company, appointments were made and interviews were
conducted. Structured interview was carried out whereby the set of questions similar to the
one conducted in the questionnaire for the worker was used for the permanent employees.
The interviewer asked the questions and the interviewee answered and the responses were
recorded in questionnaire.
Secondary sources
This is data that has already being collected previously, analyzed and presented for a
different study. For the study purpose previous records were collected on how the company
used to recruit and select employees and workers inside the organization.
Population:
Population is any finite or infinite collection of individuals. It has displaced the term
universe. It is practically synonymous with aggregate and does not necessarily refer to a
17
collection of living organism. Here the population is employees of Lakshmi Machine Works
Limited, Coimbatore.
Sampling Size:
PERIOD OF STUDY:
The statistical tools for Data Analysis and interpretation used for the study were:
Percentage Analysis
Chi-square Test
Correlation Analysis
PERCENTAGE ANALYSIS
Percentage method is used whereby the total number of respondents is divided by the
total population size and then multiplied by 100.
The Chi – square test amongst the several tests of significance developed by
statisticians. A very powerful testing the significance of the discrepancy between theory and
experiment is given by Prof. Karl Pearson in the year 1990 and is known as “Chi-square test
of goodness of fit. It enables us to find it the deviation of the experiment from theory is just
by chance (or) is it really due to inadequacy of the theory to fit the observed data. If Oi (I =
1,2,3…n) is a set of observed [experimental / frequencies] and E (I = 1,2,3…) is the
corresponding set of expected [theoretical or hypothetical] frequencies then Karl Pearson’s
Chi – square given by
18
n
Oi−Ei
X 2=∑ [¿ ]¿
i =0 Ei
The Chi – square is applicable in large number of problems. The test is in fact a
technique through the use of researchers to test the goodness of fit, test the significance of
association between two attributes and test the homogeneity or the significance of popular
variance.
CORRELATION ANALYSIS
Correlation analysis deals with the association between two or more variables. It does
not tell anything about cause and effect relationship. Correlation is described or classified in
several different ways. Karl Pearson’s method is popularly known as Pearson’s coefficient of
correlation. It is denoted by the symbol ‘r’.
∑xy
Formula for Karl Pearson’s coefficient r = ______________
√∑x2 * ∑y2
The value of the coefficient of correlation as obtained by the above formula shall
always lie between +1 and -1. When r = 1, it means there is perfect positive correlation
between variables. When r = -1, it means there is perfect negative correlation between
variables. When r = 0, it means no relationship between variables.
19
CHAPTER II
PROFILE
Automotive industry
The Automotive industry is the key driver of any growing economy. A sound
transportation system plays a pivotal role in a country’s rapid economic and industrial
development. The well-developed Indian automotive industry ably fulfils this catalytic role
by producing a wide variety of vehicles. The automobile industry comprises automobile and
auto component sectors. It includes passenger cars; light, medium and heavy commercial
vehicles; multi-utility vehicles such as jeeps, scooters, motorcycles, three-wheelers and
tractors; and auto components like engine parts, drive and transmission parts, suspension and
braking parts, and electrical, body and chassis parts.
India’s automotive industry is now worth $34 billion and expected to grow
$145billion in another ten years. The Indian automotive industry is growing at a very high
rate with sales of more than one companion passenger vehicles per annum. The overall
growth rate is 10-15 per cent annually. India is the world’s second largest manufacturer of
two-wheelers, fifth largest manufacturers of commercial vehicles as well as largest
manufacturer of tractors. It is the fourth largest passenger car market in Asia and home to the
largest motorcycle manufacturer.
Major players in this sector include Tata, Mahindra, Daewoo Motor India, Hyundai
Motors India and General Motors India, Maruti, Ashok Leyland, Bajaj, Hero Honda, Ford,
Fiat and few other players. The Indian auto components industry is worth $10 billion.
Indigenous firms like Bharat Forge, Sundaram Fasteners, Minda Industries and Gabrial India
Ltd. are in the limelight. There is a boom in the auto components segment because of strong
demand and robust economy. Indian companies are very optimistic. The Auto Components
Manufacturers Association (ACMA) along with McKinsey has pegged domestic demand for
components at $20-25 billion in 2020 from $1.4 billion in 2015-16. This would take the
overall industry size to $40-45 billion by 2015 in India. The Indian automotive industry has
made rapid strides since delicensing witnessing the entry of several new manufacturers with
state-of-the-art technology.
20
Automobile Parts Manufacturing Industry Profile
Competitive landscape
Demand for auto parts is driven by new bike sales, which are strongly affected by
interest rates, and by the replacement market. Company profitability depends partly on the
difficulty of manufacturing products and partly on demand volume, since many costs are
fixed. Small companies can compete successfully by focusing on a small number of products
or some highly technical ones.
Fuel economy and demand for greater fuel efficiency is a major factor that affects
consumer purchase decision that will bring leading companies across two-wheeler and
four-wheeler segment to focus on delivering performance-oriented products.
Increased affordability, heightened demand in the small bike segment and the surging
income of the Indian population
Industry is perusing to elevate sales by knocking on doors of women, youth, rural and
luxury segments
21
Employment Opportunities
There are a wide range of jobs available in the automobile industry in 2020. With the
number of vehicles available on the road today, the need and requirement for people who can
fix these machines is fast increasing. Careers like automobile technician, bike or bike
mechanics are a great option. Becoming a diesel mechanic is also a significant alternative.
Diesel mechanics are responsible for repairing and servicing diesel engines. As they are also
required to repair engines of trucks and buses, other than bikes, they are provided with hefty
wages.
If communication with people instead of repairing bikes is what interests you, then
you have the opportunity of becoming a salesperson or sales manager in an automobile
company. Career opportunities in automobile design, paint specialists, job on the assembly
line and insurance of vehicles is also available.
More than half the bikes on the streets are going to be powered by diesel by 2021
The Indian automobile industry has a prominent future in India. Apart from meeting
the advancing domestic demands, it is penetrating the international market too. Favored with
various benefits such as globally competitive auto-ancillary industry; production of steel at
lowest cost; inexpensive and high skill manpower; entrenched testing and R & D centers etc.,
the industry provide immense investment and employment opportunities.
22
2.2 COMPANY PROFILE
LMW diversified into CNC Machine Tools and is a brand leader in manufacturing
customised products. LMW Foundry makes Precision Castings for industries world over.
LMW has added the Advanced Technology Centre to manufacture components for the
Aerospace Industry.
Vision
“To enhance customer satisfaction and our image globally and achieve exponential
growth to leadership through world class products and service.”
Mission
Values
Excellence
Integrity
Learning and sharing
Contribution to industry and society
Milestones
23
1972- First comber manufactured (Comber LE7/4)
1977- LMW commences overseas despatches and first card manufactured ( Card C1/2)
2011-Acquisition of RLM
2015- LMW becomes second largest supplier of ring spinning machine in china
Products
Components
1. Spindles
2. Rings
3. Top rollers
4. Flyers
5. Cots & aprons
6. Gears
24
Customer Support
Project Consultancy
LMW with its experience in the industry for over four decades extends a helping hand
to the investor with comprehensive information on various aspects:
Profitability at different levels of operation.
Spin plan for Optimum Production and Quality Levels achievable.
Project cost for different capacity operations with a break up on Land, Building,
Machinery, Accessories cost, Working capital requirement and Production cost.
Production cost for different raw materials and different counts.
Ideal layout of machines and material flow.
Facilities required such as Filter room, Humidification, Compressor and Power.
Accessories required such as Cans, Bobbins, Ring tubes and Lap spools
Location and Characteristics of the yarn markets.
Global demand and domestic demand for yarn.
Projected growth of global and domestic yarn, fabric and garments.
Components Business
With a huge installed base of over 45 million spindles in the global market, LMW
continues to provide solutions to customers as and when required in order to upkeep the
health of machines.
As the needs of the Customers have become more explicit on the Performance,
Quality and Productivity; to meet these needs, the Parts & Components are so designed,
which surpasses the end user expectations. The growing market needs reflect the challenges
encountered on the availability of Power, Raw material and Manpower.
LMW’s Components & Parts are manufactured at separate business units with state-
of-art technology. The over five decades of tradition of trust and faith, driven by a spirit of
design Value Engineering ensure consistent performance with high quality.
25
Today LMW has an excellent network of Global presence with excellent Service
Support and offers widest range of Products that offer End to End solutions.
Simply log on to www.lmw.co.in and access instant information about its spares.
Customers can get quotes and also place an order. For further information it will also link
the customers to its customer relation executives. That’s just another CRM initiative from
LMW to give value to its customers.
Click away
Instant booking
Shorter processing time
Round-the-clock ordering
Spares
Its objective of Spare Parts supply is to ensure that the machines run continuously
with optimum performance throughout their life. The life of a machine solely depends on the
quality and condition of critical components and moving parts. It supplies the best quality
components at a reasonable price to suit the needs of our valued customers.
It has an exclusive infrastructure and set of people who deliver spare parts promptly
to ensure the continuous running of the machines. At each regional location throughout the
country we have extensive manpower who identify the needs of the customers and machines
and meet them.
Conversion Kits
To meet the changing Customer needs it has come out with various models from time
to time. These include change in technology and change in features. It wants these benefits to
be made available to the existing customers for upgrading their machines, cost effectively, in
line with the change in technology.
It has conversion kits for every major change in Technology and Additional features.
These Conversion Kits are a group of components required for upgrading the machines with
new technology and new features cost-effectively.
26
Emergency requirements
At its Counter Service it serves spares across the counter for any breakdown
maintenance. For any emergency requirement its team takes the responsibility to offer the
spares at the bare minimum time.
An expert team of Engineers, well versed in the technology extend complete support
to the customers in:
Service stations
Mechanical service station
Electronic service station.
27
CHAPTER III
REVIEW OF LITERATURE
A Study by Barnes and Kennard (2014) in Australia suggest that factors other than
increased skill have mainly contributed to Australia’s recent productivity surge. They also
comment that there does not appear to be a strong correlation across countries between labour
productivity growth and movements in skill composition towards skilled workers. Some
countries with large contributions of skill change, such as France and the UK, do not have
very high labour productivity growth. Having said this, they believe that education and skills
remain important for long-run growth.
Giannationio and Hurley (2015) have presented a study on “Executives insights into
training practices”. Over 1100 human resource training executives responded to a survey
concerning their perceptions of the training issues their companies are facing the role of
training in their organization the skills training employees should possess, and the substantive
training knowledge that graduates of training programmes should be able to demonstrate
results suggest the most important issues facing training executives today is managing the
change Executives felt that it has been extremely important for the professionals to be able to
create a recruitment program in today’s labour market. The result of this research provides
several implications for the design and the delivery of training educational programme.
Endres and Kleiner (2015) in their article stated that the huge expenditure on training
and development in corporate demands the need for evaluation of such training programmes.
The methods and opinions regarding evaluation are varied;but there is a need for a general
structure of evaluation.
28
The need for training need assessment has been highlighted. The Kirkpatrick (2015)
Model of evaluation–reaction, learning, behavior change, and resultwas the most acceptable
one. It has been found that the emotional reaction, and knowledge gained were key
components in evaluating training efficacy. But the limitation found in the model was that
there was no required balance in the four levels itself. Hence the authors concluded that a
single generic formula for measurement would not work effectively. The importance of need
analysis, developing appropriate design , introducing creative technique and the role of
organization, environment , manager as well as trainer were should be taken into
consideration.
29
and behavior as perceived by participants, their immediate supervisors, and departmental
heads. The sample consisted of sixty departmental heads, fourteen hundred participants and
thirteen hundred immediate supervisors from various departments. The data were collected
through structured interview schedule. It was found that the satisfaction levels of participants,
their superiors, and divisional heads were above average for all types of programmes.
Short (2017) explained in his study the concept of evaluation vacuum- a conceptual
gap between the actual learning event and a realization of the resultant benefits. Through a
study of three case studies nine factors have been found to influence the evaluation vacuum.
Those factors were time for training, levels and types of learning, number of projects,
qualitative vs quantitative issues involved, number of people involved,goal definition,
indirect variable, content and volume of learning demand, inability to separate learning from
tacit knowledge or broader experience. The main reasons for which training evaluation was
being overlooked were pressure of work, lack of time or poor knowledge about how to
evaluate the training. It has been suggested that the evaluation vacuum should be minimized.
The participants were benefited from the programmes, but transfer of learning was not
as expected form their supervisors. There 40 were changes in the post training performance
ranging from 10 to 37 per cent. The training programmes could meet the objectives only to a
limited extent.
30
development programme of Guinness Nigeria PLC, Benin City with a view to ascertaining its
relevance, adequacy, and effectiveness. A convenience sampling design was adopted,
whereby the researcher used all the 50 management staff in the company’s Benin Brewery as
subjects for the study. Data was collected by administering a questionnaire titled
‘Management Training and Development Questionnaire’ (MTDQ) that was developed by the
researcher. Hypotheses testing in the study revealed that facilities for staff training were
adequate for effective training of management staff, training programmes for management
staff were relevant to the jobs they performed, and the training programmes undergone by the
staff did indeed improve their performance and effectiveness at works.
Steensma and Groeneveld (2017) in their paper highlight the evaluation of a training
programme using Kirkpatrick’s model. The purpose of the study was to illustrate the value of
experimental design in evaluation studies. Both experimental and control group was used to
assess the effectiveness on the trainees performance. The model was found to yield positive
results.
Massey (2018)in her article presented two cases of both firm and government
agencies in New Zealand regarding their decision of investment in training. The results
indicated that though government and firm invest in training there was an absence of
evidence that the programs aimed to enhance the performance of the individual and hence
contributing to the growth of the organization as well as the economy. This was due to the
reason that both firms and government agencies consider investment in training as an
enterprise development strategy.
Holdnak, Clemons and Bushardt (2018) in their article highlight the evaluation of
field study of a self-esteem training programmeby applying Solomon four group
31
experimental design. The limitation of the all-encompassingKirkpatrick model of training
evaluation is examined in this article.The authors maintain that the model doesn’t suffice the
need when it is used as the only model for measuring effectiveness and little focus given on
the objective of the training. Solomon’s four group experimental design rises above such
lacunas as discovered in the Kirkpatrick model. But this design has the limitation of being
impractical and not cost effective,with difficulty in assigning participants randomly in four
groups.
Costello (2018) recruitment is described as the set of activities and processes used to
legally obtain a sufficient number of qualified people at the right place and time so that the
people and the organization can select each other in their own best short and long term
interests.
Previous studies analyzed the recruitment techniques and selection process of the
concern. Few studies only analyses the employees perception and satisfaction level about the
companies recruitment and selection procedures. The main purpose of this study is to
provide a new, macro-level model of strategic staffing to bridge the gap in the knowledge
regarding how practices within recruitment and selection systems can work to provide a
competitive advantage among various sectors. This study identifies the various methods of
32
recruitment and selection process through a systematic review of literature, which would be
the right fit for attracting and selecting employees in an organization.
CHAPTER IV
INFERENCE
From the above table show that 83.3% of the respondents are female and 16.7% of the
respondents are male.
Thus the majority of the respondents are male.
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CHART NO: 4.1
34
TABLE NO: 4.2
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table shows that 29.2% of respondents are in the age group of 18-
25, 33.3% of the respondents are in the age group of 26-36 yrs, 19.2% of the
respondents are in the age group of 37-46yrs and 18.3% of the respondents are in the
age group of above 46years.
Thus the majority of the respondents are in the age group of 26-36 years.
35
CHART NO: 4.2
36
TABLE NO: 4.3
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table shows that 74.2% of respondents are married and 25.8% of
the respondents are unmarried.
Thus the majority of the respondents are married.
37
CHART NO: 4.3
38
TABLE NO: 4.4
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table shows that 17.5% of respondents have completed diploma, 38.3% of
the respondents have completed graduates, 16.7% of the respondents have completed PG
degree,15%of the respondents have completed professional and 12.5% of the respondents
have completed others educational qualification.
Thus the majority of the respondents have completed graduates.
39
CHART NO: 4.4
40
TABLE NO: 4.5
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table shows that 9.2% of respondents have below 1 year, 47.5% of the
respondents have 1-3 years, 24.2% of the respondents have 3-5 years and 19.2% of the
respondents have above 5 years experience.
Thus the majority of the respondents have 1-3 years experience.
41
CHART NO: 4.5
42
TABLE NO: 4.6
Valid Cumulative
Frequency Percent Percent Percent
Employee of Lakshmi
36 30.0 30.0 50.0
Machine Works Ltd
INFERENCE:
The above table shows that 20% of respondents said that campus interview, 30% of
the respondents said that employee of Lakshmi Machine Works Ltd, 20.8% of the
respondents said that advertisement, 17.5% of the respondents said that posters and 11.7% of
the respondents said that private consultancy from which they have awareness of vacancy.
Thus the majority of the respondents said that employee of Lakshmi Machine Works
Ltd from which they have awareness of vacancy.
43
CHART NO: 4.6
44
TABLE NO: 4.7
Valid Cumulative
Frequency Percent Percent Percent
INFERENCE
The above table shows that 20% of the respondents said that name of the company ,35
% of the respondents said that job security, 30% of the respondents said that salary and 15%
of the respondents said that promotion towards company aspect in relation to attributes that
lead to applying of job post in Lakshmi Machine Works Ltd.
Thus the majority of the respondents job security towards the company aspect in
relation to attributes that lead to applying of job post in Lakshmi Machine Works Ltd.
45
CHART NO: 4.7
46
TABLE NO: 4.8
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table show that 10.8% of the respondents said that less than week, 45.8%
of the respondents said that two weeks, 21.7% of the respondents said that one month and
21.7% of the respondents said that above a month towards the period of recruitment and
selection procedure.
Thus the majority of the respondents said that two weeks towards period of
recruitment and selection procedure.
47
CHART NO: 4.8
48
TABLE NO: 4.9
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table shows that 63.3% of the respondents said that organization clearly
define the no. of vacancies and expected skills for the company and 36.7% of the respondents
said that not organization clearly define the no. of vacancies and expected skills for the
company,
Thus the majority of the respondents are said that organization clearly defines the no.
of vacancies and expected skills for the company.
49
CHART NO: 4.9
50
TABLE NO: 4.10
Cumulative
Frequency Percent Valid Percent Percent
Valid Excellent
20 16.7 16.7 16.7
INFERENCE:
The above table shows that 16.7% of respondents said that excellent, 30% of the
respondents said that good, 21.7% of the respondents said that moderate , 13.3% of the
respondents said that poor and 18.3% of the respondents said that very poor towards the feel
about selection process.
Thus the majority of the respondents said that good towards the feel about selection
process .
51
CHART NO: 4.10
52
TABLE NO: 4.11
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table shows that 19.2% of respondents said that highly standard, 25.8% of
the respondents said that standard, 32.5% of the respondents said that neutral and 8.3% of the
respondents said that flexible 14.2% of the respondents said that poor towards the personal
interview during the selection process.
Thus the majority of the respondents said that neutral towards the personal interview
during the selection process.
53
CHART NO: 4.11
54
TABLE NO: 4.12
LENGTH OF PROBATION
Valid Cumulative
Frequency Percent Percent Percent
INFERENCE:
The above table shows that 20.8% of respondents said that 1 month, 29.2% of
respondents said that 3 months, 31.7% of respondents said that 6 months and 18.3% of
respondents said that 1 year as their length of probation.
Thus the majority of the respondents are six months towards the length of probation.
55
CHART NO: 4.12
56
TABLE NO: 4.13
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table of shows that 11.7% of the respondents said that 1, 25.8% of the
respondents said that 2, 33.3% of the respondents said that 3 and 29.2% of the respondents
said that above 3 as they have conducted no. of interview rounds.
Thus the majority of the respondents are 3 as they have conducted no. of interview
rounds.
57
CHART NO: 4.13
58
TABLE NO: 4.14
Cumulative
Frequency Percent Valid Percent Percent
Valid Excellent
20 16.7 16.7 16.7
INFERENCE:
The above table shows that 16.7% of respondents said that excellent, 36.7% of the
respondents said that good, 14.2% of the respondents said that moderate, 23.3% of the
respondents said that poor and 9.2% of the respondents said that very poor towards the
quality of induction process.
Thus the majority of the respondents said that good towards the quality of induction
process.
59
CHART NO: 4.14
60
TABLE NO: 4.15
Valid Cumulative
Frequency Percent Percent Percent
Highly
19 15.8 15.8 100.0
dissatisfied
INFERENCE:
The above table shows that 22.5% of respondents are highly satisfied, 30.8% of the
respondents are satisfied, 20% of the respondents are neutral, 10.8% of the respondents are
dissatisfied, and 15.8% of the respondents are highly dissatisfied towards the recruitment and
selection policy of the organisation.
Thus the majority of the respondents are highly satisfied towards recruitment and
selection policy of the organisation.
61
CHART NO: 4.15
62
TABLE NO: 4.16
Cumulative
Frequency Percent Valid Percent Percent
INFERENCE:
The above table shows that 65% of respondents said that HR team acts as a consultant
and 35% of respondents said that HR team does not acts as a consultant to enhance the
quality of the applicant pre-screening process.
Thus the majority of the respondents said that HR team acts as a consultant to enhance the
quality of the applicant pre-screening process.
63
CHART NO: 4.16
64
TABLE NO: 4.17
Valid Cumulative
Frequency Percent Percent Percent
Strongly
24 20.0 20.0 100.0
disagree
INFERENCE:
The above table shows that 36.7% of respondents are strongly agree, 22.5% of the
respondents are agree, 12.5% of the respondents are neutral, 8.3% of the respondents are
disagree and 20% of the respondents are strongly disagree towards the feel that they prefer
recommended candidates.
Thus the majority of the respondents are strongly agree towards the feel that they
prefer recommended candidates.
65
CHART NO: 4.17
66
TABLE NO: 4.18
Valid Cumulative
Frequency Percent Percent Percent
Strongly
8 6.7 6.7 100.0
disagree
INFERENCE:
The above table shows that 20.8% of respondents are strongly agree, 24.2% of the
respondents are agree, 35% of the respondents are neutral, 13.3% of the respondents are
disagree and 6.7% of the respondents are strongly disagree towards the question asked during
the interview is related to the job.
Thus the majority of the respondents are neutral towards the question asked during the
interview is related to the job.
67
CHART NO: 4.18
68
TABLE NO: 4.19
Valid Cumulative
Frequency Percent Percent Percent
Highly
13 10.8 10.8 100.0
dissatisfied
INFERENCE:
The above table shows that 20.8% of respondents are highly satisfied, 22.5% of the
respondents are satisfied, 28.3% of the respondents are neutral, 17.5% of the respondents are
dissatisfied, and 10.8% of the respondents are highly dissatisfied towards present method
being followed by the company for recruitment and selection.
Thus the majority of the respondents are neutral towards the present method being
followed by the company for recruitment and selection.
69
CHART NO: 4.19
70
TABLE NO: 4.20
Valid Cumulative
Frequency Percent Percent Percent
Telephonic
35 29.2 29.2 79.2
interview
Video
25 20.8 20.8 100.0
conferencing
INFERENCE:
The above table shows that 50% of respondents said that Personal interview, 29.2% of
the respondents said that Telephonic interview and 20.8% of the respondents said that video
conferencing towards the preferring form of interview at the current period.
Thus the majority of the respondents said that personal interview towards the
preferring form of interview at the current period.
71
CHART NO: 4.20
72
TABLE NO: 4.21
Valid Cumulative
Frequency Percent Percent Percent
Highly
16 13.3 13.3 100.0
dissatisfied
INFERENCE:
The above table shows that 38.3% of respondents are highly satisfied, 15.8% of the
respondents are satisfied, 15% of the respondents are neutral, 17.5% of the respondents are
dissatisfied, and 13.3% of the respondents are highly dissatisfied towards the salary structure
of the concern.
Thus the majority of the respondents are highly satisfied towards the salary structure
of the concern.
73
CHART NO: 4.21
74
TABLE NO: 4.22
Valid Cumulative
Frequency Percent Percent Percent
Highly
18 15.0 15.0 100.0
dissatisfied
INFERENCE:
The above table shows that 40.8% of respondents are highly satisfied, 15.8% of the
respondents are satisfied, 14.2% of the respondents are neutral, 14.2% of the respondents are
dissatisfied, and 15% of the respondents are highly dissatisfied towards the working
condition in the concern.
Thus the majority of the respondents are highly satisfied towards the working
condition in the concern.
75
CHART NO: 4.22
76
TABLE NO: 4.23
Valid Cumulative
Frequency Percent Percent Percent
Highly
17 14.2 14.2 100.0
dissatisfied
INFERENCE:
The above table shows that 22.5% of respondents are highly satisfied, 31.7% of the
respondents are satisfied, 9.2% of the respondents are neither satisfied nor dissatisfied,
22.5% of the respondents are dissatisfied, and 14.2% of the respondents are highly
dissatisfied towards the communication interview with hrs.
Thus the majority of the respondents are satisfied towards the communication
interview with hrs.
77
CHART NO: 4.23
78
TABLE NO: 4.24
Valid Cumulative
Frequency Percent Percent Percent
Highly
14 11.7 11.7 100.0
dissatisfied
INFERENCE:
The above table shows that 38.3% of respondents are highly satisfied, 11.7% of the
respondents are satisfied, 16.7% of the respondents are neither satisfied nor dissatisfied,
21.7% of the respondents are dissatisfied, and 11.7% of the respondents are highly
dissatisfied towards the convey the interview result.
Thus the majority of the respondents are highly satisfied towards the convey the
interview result.
79
CHART NO: 4.24
80
CHI-SQUARE ANALYSIS
Step1:
Step 2:
Level of significance at 5%
81
Step 3:
EDUCATIONAL QUALIFICATION OF THE RESPONDENTS * COMPANY
ASPECT IN RELATION TO ATTRIBUTES THAT LEAD TO APPLYING OF JOB
POST IN LAKSHMI MACHINE WORKS LTD
Cross tabulation
Post
1 8 4 7 20
Graduates
Professional 1 7 8 2 18
Others 4 6 4 1 15
Total 24 42 36 18 120
Step 4:
Chi-Square Tests
Asymp. Sig. (2-
Value df sided)
Pearson Chi-Square 23.159a 12 .026
Likelihood Ratio 24.325 12 .018
Linear-by-Linear Association .347 1 .556
N of Valid Cases 120
a. 9 cells (45.0%) have expected count less than 5. The minimum expected count is
2.25.
RESULT:
The Pearson Chi-square value is 23.159. The minimum expected count is 2.25.Hence
we accept the null hypothesis are 5% level of significance and conclude that, there is no
significance relationship between educational qualification of the respondents and company
82
aspect in relation to attributes that lead to applying of job post in Lakshmi Machine Works
Ltd.
CORRELATION ANALYSIS
Correlations
SATISFACTION
LEVEL IN
RECRUITMENT
AND
SELECTION
WORKING POLICY OF
EXPERIENCE THE
OF THE QRGANISATIO
RESPONDENTS N
WORKING EXPERIENCE Pearson
1 .132
OF THE RESPONDENTS Correlation
Sig. (2-tailed) .152
N 120 120
SATISFACTION LEVEL IN Pearson
.132 1
RECRUITMENT AND Correlation
SELECTION POLICY OF Sig. (2-tailed) .152
THE QRGANISATION
N 120 120
** Correlation is significant at the 0.01 level (2-tailed).
INFERENCE:
The above table depicts the relationship between working experience of the
respondents satisfaction level in recruitment and selection policy of the organisation. these
two variables have some degree of correlation i.e. .132. So there is a positive relationship
between these two variables.
83
CHAPTER V
5.1 FINDINGS
30% of the respondents said that poor towards the awareness of vacancy at Lakshmi
Machine Works Ltd.
35% of the respondents job security towards the are company aspect in relation to
attributes that lead to applying of job post in Lakshmi Machine Works Ltd.
45.8% of the respondents are two weeks said that towards period of recruitment and
selection procedure.
63.3% of the respondents are said that organization clearly defines the no. of vacancies
and expected skills for the company.
30% of the respondents said that good towards the feel about selection process.
32.5% of the respondents said that neutral towards the personal interview during the
selection process.
31.7% of the respondents are six month towards the length of probation.
33.3% of the respondents are 3 towards the conducted no. of interview rounds.
36.7% of the respondents said that good towards the quality of induction process.
30.8% of the respondents are highly satisfied towards the satisfaction level in
recruitment and selection policy of the organisation.
84
65% of the respondents are feel that there was a bias procedure in selecting certain
people for particular posts.
36.7% of the respondents are strongly agree towards the feel that they prefer
recommended candidates.
35% of the respondents are neutral towards the agree that the question asked during the
interview is related to the job.
28.3% of the respondents are neutral towards the satisfaction on present method being
followed by the company for recruitment and selection.
50% of the respondents said that personal interview towards the preferring form of
interview at the current period.
38.3% of the respondents are highly satisfied towards the level of satisfaction in salary
structure of the concern.
40.8% of the respondents are highly satisfied towards the level of satisfaction in
working condition in the concern.
38.3% of the respondents are highly satisfied towards the level of satisfaction in convey
the interview result.
85
5.2 SUGGESTIONS
The Company should also go to different colleges and Educational institutions to recruits
outgoing students since they are young people who have a growth potential in the
Company and will be able to apply their knowledge into skills and also give fresh new
ideas that can help to improve the Company efficiency.
The Company should also increase the salary level of the employees so as to attract other
outside people who are qualified and willing to join the organization.
The Company should also try and reduce the probation period of one year to atleast six
months since this keeps the selected employees in anxiety since he or she is not
permanently employed.
The Company should also recruit and select people who have atleast some previous job
experience since it enables the Company to reduce on Training cost of the employees.
Selection process is good but it should also be modified according to the requirements
and should job profile so that main objective of selecting the candidate could be achieved.
Further from this survey I hope the organization will be benefited and with the help of the
suggestions given the organization can improve its functioning and the overall
Recruitment and Selection Process in the organization and its performance will increase.
86
5.3 CONCLUSION
A company’s recruitment and selection process is the best way to achieve success in
the business world. Implementing more effective processes to recruit candidates and select
the best and the brightest; will improve one’s ability to meet one’s organization’s human
resource needs. After analysis of the company selection procedure I found out the company is
using quite effective method of doing selection of candidates and they always take in
consideration the cost-benefit ratio which is quite important from the long perspective of
hiring employees. The main thing that I want to conclude firstly is that with the help of
analysis, feedback generated through questionnaire I found that the company is following an
effective Recruitment and Selection process to maximum extent. Company should focus on
long term consistent performance rather than short term. The emphasis towards training and
enhancing skills of recruiters needs to be more and also consistent. Even though an HR
manager has many challenges to face in order to ensure that the human resource department
contributes to the bottom-line and emerges as a strategic partner in the business, it is “Talent
acquisition”, that is the key determining factor in how well and Human resource department
contributes towards the achievement of the overall objective of the organization and therefore
is a daunting task for any HR manager.
87
BIBLIOGRAPHY
REFERENCE BOOKS
1. Bhatacharya D.K. (2009), “ Human Resource Development”, First Edition 2009,
Published by Himalaya Publishing House.
2. R.S. Dwivedi (2009), “Human Resource Management”, Second edition 2009, Published
by Vikas Publishing House.
3. Shashik K. Gupta, Rosy Joshi( 2008), “Human Resource Management” , Fourth Edition
2008, published by Kalyani Publisher
4. P. Subba Rao (2000), “ Personnel and Human Resource Management”, sixth edition 2006,
published by Himalaya Publishing House.
5. Biswajeet Pattanayak (1997), “ Human Resource Training - Study on Training need
assessment of Indian Industries”, First Edition 1998, Published by S.Chand & Company
Ltd, pp 51-62.
REFERENCE JOURNALS
1. Absar, M. M. (2018). Recruitment & Selection Practices in Manufacturing Firms in
Bangladesh. The Indian Journal of Industrial Relations , 47 (3), 436-448.
2. Amanda J. Daly, M. C. (2018). preferences in recruitment and selection in a sample of
australian organisations. International Journal of Organisational Behaviour, , 9 (1), 581-593.
3. ANYIM, F. C. (2019). the role of human resource planning in recruitment and selection
process. British Journal of Humanities and Social Sciences , 6 (2),45-58
4. Armstrong, C. P. (2019). Current Recruitment and Selection Practices: A National Survey
of Fortune 1000 Firms. north american journal of psychology , 8 (3), 489-496.
5. Avinash S. Kapse, V. S. (2020). E- Recruitment. International Journal of Engineering and
Advanced Technology , 1 (4), 234-248
REFERENCE WEBSITES
1. www.answers.com
2. www.lakshmimachines.com
3. www.industrytrends.com
4. www.wekipedia.com
5. www.shodhganga.com
ANNEXURE
QUESTIONNAIRE
1. Name :
2. Gender : a) Male b) Female
3. Age
5. Educational qualification
7. How did you come to know that there was a vacancy at Lakshmi Machine Works Ltd ?
8. What attribute attracted you to apply for a post in Lakshmi Machine Works Limited?
9. How long have they taken for recruitment and selection procedure?
10. Does the organization clearly define the no. of vacancies and expected skills for the
company?
a) Yes b) No
11. How did you feel about the selection process you went through?
a) 1 b) 2 c) 3 d) Above 3
15. How did you feel about the induction process at Lakshmi Machine Works Limited?
16. What is your level of satisfaction in recruitment and selection policy of the organization?
17.Does the HR team acts as a consultant to enhance the quality of the applicant pre-
screening process?
a) Yes b) No
19. How do you agree that the question asked during the interview is related to the job?
20. What is your level of satisfaction on present method being followed by the company for
recruitment and selection?
24. What is your level of satisfaction in communication when interview with HRs?
26.Suggestions----------------------------------------------------------------------------------------------
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