NUMBER: 02-003-03 ES seRvICE rou eevee Ean DATE: Aug. 29, 2003 “Ti a sada cna atin oly anda nt nro pat Nop a pubes aye aed aranaeal om, Pa a a rete ae saad sc oon wat parson Bart pea Capon SUBJECT: Front End Shimmy After Striking A Bump Or Pothole OVERVIEW: This bulletin involves the replacement of all four front suspension control arms and the two axle suspension bushings. MODELS: 1999 - 2001 (J) Cherokee (Domestic & International Markets SYMPTOM/CONDITION: ‘The customer may experience a self-sustaining front end shimmy or vibration after the vehicle front suspension has struck a bump or pothole. The occurrence of this condition may be intermitient as it may be dependent upon the size bump or pothole that is struck. DIAGNOSIS: Test drive the vehicle over a road surface that duplicates the customer complaint. if a self-sustaining shimmy is felt and the customer has described the condition perform the Repair Procedure. PARTS REQUIRED: [au [Part Wo —[besenpion Sd [2 ostaeas6na [Lower Conrotam [2 Jostaseeona | Upper Contot rm Sd [ze [osteseeaan | upper CanworArm Busing =Ade | SPECIAL TOOLS/EQUIPMENT REQUIRED: rei | cree [resi ee cr eM Wee [reac | en c= O8142602-003-03 ae REPAIR PROCEDURE: Replace the upper and lower front suspension control arms (four in total). Replace each respective axle suspension bushing as each upper control arm is replaced. Refer to the appropriate Cherokee Service Manual for detailed removal and installation instructions. POLICY: Reimbursable within the provisions of the warranty. TIME ALLOWANCE: Labor Operation Description No: 02-10-76-91 ‘Arm, Suspension - Replace All With Bushings FAILURE CODE: [ese os esa a fea a ea TTT)