DOCUMENTATION

AND CRITERIA
USED FOR
BUSINESS
ANALYSIS

THE BUSINESS ANALYSIS CERTIFICATION PROGRAM

 BUSINESS CASES
DOCUMENTATION
AND CRITERIA
USED FOR
-recognise steps in the business case
creation process BUSINESS
ANALYSIS
 BUSINESS CASES
DOCUMENTATION
-purpose of a business case is to justify
AND CRITERIA
an action and capture benefits versus
costs USED FOR
-Are we investing time, resources and
money on the right initiative? BUSINESS
-provide just enough information for the
business to make a decision
-can be formal through documentation
ANALYSIS
and presentations or informal
 BUSINESS CASES
DOCUMENTATION
AND CRITERIA
-business case will include business
goals and objectives
-provides information about preferred
USED FOR
outcomes
-will include the scope of the initiative and BUSINESS
information about feasibility
-include information about the ANALYSIS
assumptions, risks, and constraints
 BUSINESS CASES
DOCUMENTATION
AND CRITERIA

-Using Business Cases.

USED FOR
-Business cases are used to justify an
action and to capture benefits versus BUSINESS
costs.
ANALYSIS
 BUSINESS CASES
DOCUMENTATION
-Define Needs.
AND CRITERIA
USED FOR
-The elements involved in a business
case are to define needs, determine
preferred outcomes, generate alternative
solutions, and recommend a solution. BUSINESS
-Define needs is the business case driver,
it is a business goal or objective, and this
stage identifies a problem or an
ANALYSIS
opportunity.
 BUSINESS CASES
DOCUMENTATION
AND CRITERIA
-Determine Preferred Outcomes.
-The same elements of business cases USED FOR
are presented.
-Determine preferred outcomes includes BUSINESS
defining the scope; feasibility;
assumptions, risks, and constraints; and
financial analysis and value assessment.
ANALYSIS
 BUSINESS CASES
DOCUMENTATION
AND CRITERIA
-provide information on financial analysis
and the value assessment of the change
-will also include information on the
USED FOR
business case drivers
-business goal or objective that a solution BUSINESS
might meet and
-how it solves the problem or takes ANALYSIS
advantage of an opportunity
 BUSINESS CASES
DOCUMENTATION
-include at least three alternative solutions AND CRITERIA
-what would happen if no changes were
made? USED FOR
-case will also include a solution
recommendation BUSINESS
-what does the business need in order to
solve the problem?
-identify measurable benefits and the
ANALYSIS
objective is to assist decision makers
 BUSINESS CASES
DOCUMENTATION
AND CRITERIA
-Generate Alternative Solutions. USED FOR
-Alternative solutions to be generate
include business case drivers, business BUSINESS
goals or objectives, and identifying
problem or opportunity.
ANALYSIS
 BUSINESS CASES
DOCUMENTATION
AND CRITERIA

-Solution Recommendation.
USED FOR
-Solution recommendations provides
solution detail, identify measurable BUSINESS
benefits, and assists decision makers.
ANALYSIS
 BUSINESS CASES
DOCUMENTATION
-things to think about AND CRITERIA
-business cases are used to make
decisions, they are ubiquitous USED FOR
-will provide the financial analysis
needed BUSINESS
-business cases can be subject to bias
by the department submitting it
-often they are not maintained
ANALYSIS
-may contain invalid assumptions
 BUSINESS CASES
DOCUMENTATION
AND CRITERIA
-Considerations for Business Cases.
-Strengths include that it guides decision
USED FOR
making and provides financial analysis.
-Limitations include that it is subject to
BUSINESS
bias, it's often not maintained, and it may
contain invalid assumptions. ANALYSIS
DOCUMENTATION
AND CRITERIA
USED FOR
BUSINESS
ANALYSIS

THE BUSINESS ANALYSIS CERTIFICATION PROGRAM