मथुरा ररफाइनरी

MATHURA REFINERY

EMBRACE
Welcome Handbook

Clean Refinery Mathura Refinery Green Refinery

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 New MRians’ Handbook

Table of Contents
Page
Sl. No. Topics
No.

1 Preface 4

2 Brief about Mathura Refinery 5-7

3 Awards & Recognitions 8-9

4 How to Reach Mathura Refinery? 10

5 Facilities In & Around Mathura Refinery 11

6 Mathura Refinery Nagar:

 About Mathura Refinery Nagar 12
 Facilities in Mathura Refinery Nagar 13
 Vibrant Mathura Refinery & Mathura Refinery Nagar 14

7 Important Contact Details 15-16

8 First Day In Office:

 A Word About Safety 17
 General Information for the New MRians 17
 First Posting In Mathura 18
 Officers Joining MR from Other Locations 19

9 Online Services Provided at Mathura Refinery 20-21

10 Leave Rules 22

11 Useful Contacts in Township for Personal Needs 23

12 About Mathura City 24

13 Mathura - Nearby Tourist Attractions 25-28

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 PREFACE

Commissioned in 1982, Mathura Refinery is the sixth Refinery set up by Indian Oil, and
has been nurturing CARE, INNOVATION, PASSION & TRUST - the core values of
IndianOil over four decades of its existence.

We, at Mathura Refinery, understand that transitioning to a new place could be a

cumbersome process for a new employee as well as an employee on transfer from
other unit to MR.

As a gesture of CARE and making this journey easier and smoother, we introduce to
you: “EMBRACE” - A Welcome Handbook.

This handbook is aimed at facilitating smooth on-boarding and induction at MR. It

facilitates new employees to reach Mathura Refinery & Mathura Refinery Nagar; and
takes them through the activities to be performed by them on joining MR.

This handbook will assist new MRians in finding their way through the Refinery and
the township by providing a window to IOCL Mathura Refinery, and the who’s who in
the administrative building, thus, helping them to put their best foot forward, and
making the transition easier.

We realize that each employee is important to us, and we appreciate your anticipated
contribution to the unit.

With this handbook, we welcome you at MR, and hope that your experience here is
fulfilling and satisfying.

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 Brief about Mathura Refinery

Mathura Refinery, the sixth

refinery of Indian Oil was
commissioned in 1982 with a
capacity of 6.0 MMTPA to meet
the demand of petroleum
products in northwestern region
of the country, including
National Capital Region.
Refinery is located along the
Delhi-Agra National Highway
about 154 KM away from Delhi.
The major secondary processing
units provided were Fluidised
Catalytic Cracking Unit (FCCU),
Vis-breaker Unit (VBU) and
Bitumen Blowing Unit (BBU). The original technology for these units was sourced from
erstwhile USSR, UOP etc. Soaker drum technology of EIL was implemented in VBU in the year
1993. For production of unleaded Gasoline, Continuous Catalytic Reforming Unit (CCRU) was
commissioned in 1998 with technology from Axens, France. A Diesel Hydro Desulphurisation
Unit (DHDS) licensed from Axens; France was commissioned in 1999 for production of HSD
with low Sulphur content of 0.25%wt (max). With the commissioning of Once Through
Hydrocracker Unit (licensed from Chevron, USA) in July 2000 and capacity of Mathura
Refinery was increased to 8.0 MMTPA.

Diesel Hydro-treating unit (DHDT) & MS Quality Up-gradation Unit (MSQU) was installed with
world class technology from Axens and UOP respectively in 2005 for production of Euro-III
grade HSD & MS w.e.f. 1st April 2005 as per Auto Fuel Policy of Govt. of India. Project for FCC
Gasoline Desulphurization (FCCGDS) and Selective Hydrogenation Unit (SHU), the Prime-G
technology of Axens, France was commissioned in February 2010 and supply of Euro-IV
grade MS and HSD started on continuous basis from February 2010.

Mathura Refinery is having its own captive power plant, which was augmented with the
commissioning of three Gas Turbines (GT) and Heat Recovery Steam Generator (HRSG) in
phases from 1997 to 2005 using Natural Gas (NG) as fuel to take care of environment.

For upgrading environmental standards, old Sulphur Recovery Units (SRU) were replaced
with new Sulphur Recovery Units with 99.9 % recovery in the year 1999. Additional Sulphur
Recovery Unit is under implementation as a hot standby. Mathura Refinery had also set up
four nos. of continuous Ambient Air Monitoring Stations far beyond the working area before
commissioning of the Refinery in 1982 as a mark of its concern towards the environment and
archaeological sites.

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Mathura Refinery, being located in the sensitive
Taj Trapezium Zone, has the added responsibility
of environment management. Since, inception,
Mathura Refinery has adopted stringent steps
towards environment conservation, and we have
planted nearly three lakh trees in Agra and
Mathura to create a green belt in the region. Our
initiatives have been acknowledged by the postal department also and a Corporate My
stamp was unveiled with the punch line- Taj ki Sanraksha me sadaiv samarpit- Mathura
Refinery.

The Ecological Park, located

inside the battery limit, is
spread across 4.45 acres, and
is a thriving green oasis in the
heart of Refinery. Our Eco
Park is the testimony to our
eco- friendly business
operations as we witness
incoming and nesting of
thousands of birds including
migratory birds every winter.

At Mathura Refinery, technology & ecology go hand in hand with continuous endeavour for
Product Quality up-gradation, Energy Conservation and Environment Protection. Mathura
Refinery is the first in Asia and third in the world to receive the coveted ISO-14001
certification for Environment Management System in 1996. It is also the first in the World to
get OHSMS certification for Safety Management in 1998 and 50001 certifications for
Environment Management System in 2018. Mathura Refinery is a TPM compliant Refinery
and has bagged Award for TPM excellence in the year 2018 and Award of Excellence in
Consistent TPM Commitment in the year 2019. Both the award has been bestowed upon MR
by Japan Institute of Plant Maintenance (JIPM).

With the incoming of modern technologies, Mathura Refinery witnessed progression in its
production capacity and keeping pace with the new Government policies of clean fuels, it
became the pioneer in production and supply of Bharat Standard VI MS and HSD to Delhi/
NCR. Although, the refinery had produced BS VI fuel in 2016 and given some barrels to
Honda and Mahindra- the auto giants for their engine testing purposes, the full-fledged
supply of these clean fuels started from January 2018. Complying to the stricter clean fuels’
norms, Mathura Refinery has upgraded its units Prime G and DHDS in January 2020 and has
become 100% BSVI MS- HSD complaint from February 2020.

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Mathura Refinery has followed the
vision of Prime Minister Narendra Modi
towards "Make in India" and has
commissioned a new Unit OCTAMAX,
the breakthrough technology developed
by IOC's R&D Centre that converts C-4
streams from Catalytic Cracker unit to
high-octane gasoline (petrol) blending
stream, thereby enabling compliance
with stringent fuel quality norms.

In recent years, Mathura Refinery has developed various innovative products which include
Winter Grade HSD VI, High Flash HSD VI (flash point 66 °C min.), Low Sulphur SKO for Army
requirements, Low Sulphur ATF, Clarified Oil (CLO), Euro VI Ethanol Blended Motor Spirit and
country’s first ever high-octane gasoline XP100.

Other future endeavours that underline the Refinery's commitment towards the
environment include conservation of Yamuna River ecology. As part of this, Mathura Refinery
entered into an agreement with the National Mission for Clean Ganga and UP Jal Nigam for
using treated effluent (20 MLD) from Sewage Treatment Plant in Mathura - Vrindavan area,
instead of fresh river water, for refinery operations. Mathura Refinery will stop drawing fresh
water for industrial use from raw water sources and will instead use treated sewage water.

A long struggle was over for Mathura Refinery, and we have received the much-awaited
Environment Clearance for our M11 expansion plan including clearance for Residue
Upgradation Project and Distillate yield improvement project. This environment clearance
from the Ministry of Environment, Forests and Climate Change speaks volumes of our
initiatives towards safeguarding the environment in which we operate, and our conscious
efforts are not affecting the World’s Wonder Taj Mahal.

Apart from these operational achievements, Mathura Refinery is actively involved in

Corporate Social Responsibility initiatives for bringing smiles on the faces of all stakeholders
of nearby villages.
The year 2023 ids declared as the year for -Strengthening our green resolve, and aiming for
NET ZERO by 2046. Indian Oil is continuously taking steps towards green energy and the
project of Green Hydrogen envisaged at Mathura will also be a leap frogging initiative in the
area of green energy.

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 Awards and Accolades

 Mathura Refinery was recommended for continuation of ISO-9001:2015, ISO-14001:2015 &

re-certification of ISO- 45001:2018 for following the latest standards of Quality
Management, Environment Management and Occupational Health & Safety Management
System (OHSMS).

• Adding another feather to its cap, Mathura

Refinery bagged prestigious “Energy Efficient
Unit Award" during the 23rd National Award for
Excellence in Energy Management 2022, in
General Sector, organised by the Confederation
of Indian Industries (CII).
• Mathura Refinery, with its rigorous efforts
towards energy conservation has made a
distinctive mark in the industrial sector. Adding
another feather to its cap, the Refinery bagged
Uttar Pradesh State Energy Conservation Award
2022.

• Mathura Refinery has been bestowed upon the runners up trophy under the category Best
Locations for Security Performance during 2021-22.
• It was our honour that National Accreditation Board for Testing & Calibration Laboratories
(NABL) has renewed accreditation to Mathura Refinery Quality Control Laboratory till 16th
March 2024 and we also received NABL accreditation for Bitumen for the first time.

 Mathura Refinery received National Safety Award for performance year 2018. We received
the award as Runner-up in Scheme-I under ‘Schedule 4’ (Manufacture of Coke & Refined
Petroleum Products) for achieving accident-free Lowest Average Frequency Rate over a
period of three preceding years, ending with the performance year 2018.

 MR has been awarded with Refinery of the year for FY 2020-21 Award under <9MMTPA
category by Federation of Indian Petroleum Industries.

 We bagged Golden Peacock Award for Environment Management for year 2021 in the Oil
Refining category under the aegis of the Institute of Directors.

 We bagged the Prestigious “Director’s Trophy” for excellence in Operation and Maintenance
(2020-21). The award was bestowed upon us on the occasion of IndianOil Day.

 MR bagged prestigious awards during Annual MoU Awards 2020-21 Ceremony as:
 Best Performing Refinery as per MOU parameters - Category I
 Refinery with the least interruptions - Category I

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  MR has been awarded the prestigious “Excellent Energy Efficiency Unit-2021” by
Confederation of Indian Industries on 27-Aug-21 in recognition of MR’s exemplary
performance and innovation in the field of Energy Management. This award has been
conferred to MR for second time in a row.

 National Accreditation Board for Testing & Calibration Laboratories (NABL) has renewed
accreditation to Matura Refinery Quality Control Laboratory till 16th March 2024.

 We have received Green House Gases verification statement as per ISO 14064-1:2018

 Mathura Refinery bagged the prestigious “Award for Excellence

in Consistent TPM Compliance” from Japan Institute of Plant
Maintenance, JIPM, Kyoto, Japan.

 We have bagged the prestigious "Refinery of the Year- 2019"

Award by Federation of Petroleum Industry for our overall
performance for this year.

 It is a matter of immense pride for all MRians that Mathura

Refinery has bagged the prestigious CII EXIM BANK – BUSINESS
EXCELLENCE AWARD in the Gold plus category as recognition of
business excellence. Mathura Refinery became first refinery of IndianOil to receive such
coveted award. This recognition has been accomplished only due to great team work and
participation from entire Mathura Refinery.

 Mathura Refinery has received the prestigious AV Ogale Award in Gold Category for the year
2018-19 by our Chairman Sh Sanjiv Singh.

 It was an honour for Mathura Refinery to receive prestigious Director (Refineries)'s Trophy
for the year 2018-19 that too for the second consecutive year.

 Our team has won two CII awards in the

categories Community Project and
Digitalization. Our efforts on Laxmi Nagar STP
and Corrosion Assessment and Monitoring
System, first ever in-house developed
Industrial Internet of Things (IIoT) application
have received a huge appreciation.

 Mathura Refinery won the Occupational Health and Wellness Index Award 2019

 Mathura Refinery bagged 1st Prize in the category of “Refinery Performance Improvement
Award 2017-18“constituted by Centre of High Technology, MoP & NG, received during the
Refinery and Petrochemical Technology Meet on 12th January 2019.

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 HOW TO REACH MATHURA REFINERY?

By Rail:
The nearest railway station to the IndianOil Mathura Refinery Nagar is the Mathura Junction Railway
station. Most of the trains running between Delhi and Agra and south and west bound trains also
halt at Mathura Junction. Moreover, Mathura Junction is also a leading stopover on the Mumbai –
Delhi and Chennai – Delhi rail route.
Auto Rickshaws for Mathura Refinery Nagar are easily available from the station at a normal charge
of Rs. 120/- to Rs. 150/- for individual fare till MR Nagar. You can also take a shared Auto from Dhauli
Piau to Bypass (Rs. 10/-), then Bypass to Mathura Refinery Nagar (Rs. 15/-). Buses going towards
Agra also ply and normally charge Rs. 15/-.
The Mathura junction railway station is only 13 Km (approx) from the Refinery, and 8 Km (approx)
from the Mathura Refinery Township.

By Road:
Mathura, parked along the Delhi Agra National Highway No 2 is very well connected with rest of the
state and country via a well-established road network of National and State highways and
expressways.
The Yamuna Expressway is connected to Mathura via State Highway which also joins Mathura with
Delhi. One can also reach Mathura from Delhi, by the Sohna-Palwal Road. Many Interstate buses (UP,
Haryana, and Rajasthan) are available from outside the township, which usually terminate at Sarai
Kale Khan Bus Terminal.

Towards Delhi NH-2 Towards Agra

Distance - approx. 5 kms Mathura

MR Nagar
Gate Refinery Gate
No.1

# Distances are not mapped to scale

Travel Agencies (Cab bookings) to reach Mathura Refinery Nagar:

(a) M/s. Manish Contractor & Transporter - 9837590121 / 9410071849

(b) Bachu Singh - 9759577389

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 FACILITIES IN & AROUND MATHURA REFINERY
 We at Mathura Refinery, understand the needs of its employees, and have made sure that
the employees do not face any kind of impediments and hence are able to give undivided
attention to their work. With this view there are certain facilities provided within and near
the Refinery premises.

 The Refinery has two canteens for its employees:

o 2 Meal Canteens (One inside battery area and another behind Administration
Building).
 In addition to meals, MR has a cafeteria near First Aid Centre that serves bakery products and
beverages.
 There is an SBI ATM, just outside the Gate No.2 of the Refinery.

 The Refinery also has a First Aid Centre inside the Battery Area, for any kind of emergency.

 There is an SBI Branch (SBI IFSC Code: SBIN0003540), a Post Office (Pincode: 281005), and a
BSNL Extension counter; outside of the Refinery by the Gate No.1.

FACILITIES OUTSIDE REFINERY

 There is a McDonald’s outlet and Brijwasi sweet shop opposite to the Refinery, alongside the
BPCL petrol pump.
 There is a mall - “Pacific Mall” opposite to the Refinery, which has SMART BAZAR.
 All kinds of household utility items are available in SMART BAZAR.

Pacific Mall - SMART BPCL Petrol Pump /

Bazar McDonalds, Brijwasi Sweets

Towards Delhi NH-2 Towards Agra

Mathura Refinery Nagar Distance - approx. 5 kms Mathura Refinery Gate No.1
Gate

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 MATHURA REFINERY NAGAR

Welcome to MR Nagar

Welcome Fountains Nagar Chaupal

Mathura Refinery Township is situated on NH-2, approximately at a distance of 8.8 KM from Mathura
Railway Station. The distance between Refinery Township Gate and Refinery Site is around 5 KM.
Spread over 90 acres of land, the lush green township of Mathura Refinery is a home to thousands of
families.

We abide by each word of the values of IOCL, and care being one of them. We make sure that all the
needs of the employees and their families are taken care of, and have provided all the facilities
within the township.

The township has a shopping centre, post office, branch of SBI with ATM(IFSC Code: SBIN0006228),
Sahshastrabadhi stadium which hosts cricket, football and many other sports and cultural events on
occasions like Republic Day, Independence Day etc. The Employees Club, Aquatic Club and Oil Club
(Officers Club) are recreational centres. The gym, library with latest books, community hall for official
and personal gatherings, temple for spiritual relief, guest house is some of the features of Mathura
Refinery Nagar. Apart from these, two schools- Kendriya Vidyalaya and Delhi Public School provide
quality education to the children. Hospital in the township premises provides top class medical help
with expert doctors and quality equipment.

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 FACILITIES IN MATHURA REFINERY NAGAR

Mathura Refinery Nagar is home to hundreds of MRians families. And, in order to facilitate its
residents, Mathura Refinery Nagar has following provisions:
 Shopping complex- In addition to General Stores, Store, Bakery Shops, Vegetable and Fruit
vendors, other facilities like Dry Cleaning, Tailor and Meat Shop, pre- paid mobile connections
and data connections are provided.
 Officers club (Oil Club)- gym, library, badminton court, Swimming Pool
 Employees Club
 SBI Branch, SBI ATM (IFSC Code: SBIN0006228)
 Post Office (Pincode: 281006)
 Kendriya Vidyalaya
 Delhi Public School
 Officer’s Mess
 Employee Club Canteen
 Sahshastrabadhi Stadium
 Nagar Choupal
 There are a number of bus services provided between the city, township and Refinery.
 Temple
 Mathura Refinery Hospital- We have many specialist Doctors visiting the MR hospital
 Community Hall for organizing employee’s family functions at a nominal cost.

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 VIBRANT MATHURA REFINERY AND MR NAGAR

Mathura Refinery and MR Nagar remain abuzz and vibrant with activities and events organized on
regular basis throughout the year.

Just to name a few of the year round events organized regularly at MR - IndianOil Day, Refinery Day,
Oil & Gas Conservation Fortnight, National Safety day, Productivity week, Republic Day,
Independence Day celebrations.

To name a few of the events held every year at MR Nagar - Srijan, Flower Show, and Celebration of
different festivals.

Athletics / Sports meet are organized every year in MR Nagar to unleash team spirit, trust and
togetherness. A glimpse of the same is reproduced below. More photographs are available in MR
Intranet- view more images at Kaleidoscope

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 IMPORTANT CONTACT DETAILS
***While dialling from a landline or mobile phone kindly prefix 0565-241 before the Intercom number

Intercom***/Mobile
S.No Area Contact Person
Number/Email ID
Accommodation 7171/ 8192934487
1 Mr. Ashwani J Lall, AM(EMS)
(Quarter, Guest House, Hostel) lallashwani@indianoil.in
Single Window Services - Regular 7164/ 9997627666
2 Mr. Girish Kumar Singh, AM(ER)
Employees (Joining formalities) singhgk2@indianoil.in
7140/ 9437087458
3 Time Office Mr. Bimal Kumar, AM(ER)
kumarb1@indianoil.in
7137/9996606902
4 EPMS Ms. Manjusha Kashyap, SERM
manjusha@indianoil.in
7232/ 9811869299
5 Finance(Payroll) Mr. Ram Kumar Sharma, FM
ramksharma@indianoil.in
Stationary, Joining Kit, Office 7141/ 85888857675
6 Mr. S L Suman, AM(EMS)
Furniture, Telephone bill sumansl@indianoil.in
Dr. Neeraj Kumar Jaiswal, 7163/8756001100
8 P&A Card for Uniform, Safety Shoes
AM(EMS) jaiswaln2@indianoil.in
Dr. Neeraj Kumar Jaiswal, 7163/ 8756001100
9 Transportation
AM(EMS) jaiswaln2@indianoil.in
7836/ 9416957549
10 Intercom installation Mr. Sukanta Maiti, AM(EL)
maitisukanta@indianoil.in
7189/ 9899020025
11 Learning & Development Mr. Ram Raj, SM (MS, L&D)
ramraj@indianoil.in
Activation of ID for ESS / Employee Mr. Ashutosh Kumar Yadav, 7385/ 8808706729
12
Portal and official email. M(IS) yadavak3@indianoil.in
7391/ 9800422469
13 Requisition for PC, Printer & Scanner Mr. Anil Kumar, M(IS)
kumaranil3@indianoil.in
7234 / 9412277016
14 TA/DA, Transfer Benefits Claim Mr. Manish Prasad, AM(F)
manishprasad@indianoil.in
7223/ 9813790966
15 Medical reimbursement Mr. Joginder Singh, SAO
singhjoginder@indianoil.in
Mr. Sunil Madan Morey 6042/ 9958390689
17 Civil Maintenance, Estate Office
SMNM(CL) moreysm@indianoil.in
Electrical Maintenance, Estate 6047/ 9412280491
18 Mr. Raj Mohan, MNM(EL)
Office mohanr@indianoil.in
6241/ 9996618787
19 Hospital Management System Mr. Joginder Singh, SM(EMS)
jsingh2@indianoil.in
7132/ 9996002956
20 HR Facilitator Mr. Nitesh Sharma, SERM
sharmanitesh@indianoil.in
7153/ 9412726132
21 Vehicle Gate Pass Mr. Ashok Kumar, AM (Security)
ashokkumar5@indianoil.in
7144 / 9412777449
22 School Mr. Ujjwal Kumar Sinha, M (EMS)
sinhauk@indianoil.in

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Important Note:

 Kindly communicate all your requests through e-mail to the officers concerned.

 Officers coming on transfer from other units :

Before Arrival:
o Kindly email Dr. Neeraj Kumar Jaiswal at jaiswaln2@indianoil.in for vehicle
o Mr. Ashwani J. Lall at lallashwani@indianoil.in for accommodation
o Mr. Girish Kumar Singh at singhgk2@indianoil.in for intimation of joining.
o On arrival at MR, please contact Mr. Girish Kumar Singh (Intercom No - 7164).
o Kindly do not bring your own vehicle on the first day of joining.

 For any other queries regarding reporting & joining contact Mr. Girish Kumar Singh
(Intercom - 7164; email id - singhgk2@indianoil.in)

***While dialling from a landline or mobile phone kindly prefix 0565-241 before the Intercom
Number

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 FIRST DAY IN OFFICE

A WORD ABOUT SAFETY AT WORK

We, here at Mathura Refinery, give the health and safety of the employee’s utmost importance. As
an essential step to safeguard the employees and the plant, the employees are mandatorily given a
“Fire and Safety training”. It is important that the employees attend the training. All employees are
mandatorily required to work as per safety policy. Further all employees working in plant are
mandatorily required to wear protective clothing like the safety helmet and safety shoes, at all times
when in the plant. We expect that the employees follow all the procedures with extreme precaution
to proactively avoid any kind of harm or accident in the plant.

GENERAL INFORMATION FOR THE NEW MRIANS

The new MRians, on reaching Mathura Refinery are required to contact the HR Department for the
Joining Formalities.

Timings
Morning shift 6:00 A.M. to 2:00 P.M.
Evening Shift 2:00 P.M. to 10:00 P.M.

Night Shift 10:00 P.M. to 6:00 A.M.

48 Hours General 8:00 A.M. to 5:00 P.M.

36.25 Hours 9:45 A.M. to 5:30 P.M.

Discipline and Punctuality: All employees to strictly adhere to timings of Refinery and ensure
complete discipline (Please check your timings on the first day of arrival at MR to know the one
applicable to you)

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 NEW JOINING & FIRST POSTING IN MATHURA
THE OFFICERS joining after CCIM/ MR DIRECTLY are required to report to the HR Single
Window (Located inside Battery Area, Near Gate No. 02) for the joining formalities.

** New officers joining Mathura Refinery directly should visit the DGM (Medical), Mathura Refinery
Hospital, to get a medical fitness certificate. The certificate is to be submitted to HR along with
request for joining.

During the joining formalities, the employee would be required to complete the online / offline
nomination forms as given below:
1) PF
2) Gratuity
3) EPS
4) MREBF
5) SABF
6) IOEWCS
7) Other than PF & Gratuity

After the joining formalities are done, the officers are directed to the Learning & Development section,
where the employees are informed about their training for the subsequent weeks.

For local payment, the employees are provided with a bank mandate form which needs to be
submitted with self- attested copies of PAN card and their cancelled bank account cheque or Xerox
copy of the first page of the pass book.

Hospital Management System (HMS)

Whereas self-details would be auto updated in HMS, however, for family members updation,
employee is required to submit dependent declaration through ESS.

Creation of Time Card

After completion of the joining formalities, employee are required to submit 1 copy of their passport
size photograph in time Office to activate their ACS time card.

Additional Information
 At the time of arrival, the new MRians have to contact the Employee Services section to make
arrangements for their temporary accommodation.

 Employee Services section may be contacted for provision of office furniture’s is their cubicle.
 New IOCians are also required to claim cafeteria allowance through ESS.

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 OFFICERS JOINING MR FROM OTHER LOCATIONS

The officers joining MR after promotion/transfer are required to report to HR Single window Services
for completion of the joining formalities. They need to bring the following documents for the joining
formality:
 Release order from previous location
 Office Order of Transfer

Hospital Management System (HMS):

Whereas self-details would be auto updated in HMS, however, for family members updation in HMS,
employee is required to submit dependent declaration through ESS.

Issuance of Employee Identity Card:

After completion of joining formalities, employee is required to submit 1 copy of their passport size
photograph in time Office for issuance of Employee Identity Card.

Additional Information:
 Before arrival, employee should email concerned dealing officer in the Employee Services
section to make arrangements for temporary accommodation.
 Employee Services section may be contacted for provision of table, chairs in cubicle.

PC / Printer for Official Use:

To get a PC for official use, employee needs to submit an application through concerned HOD to IS
Department.

Use of shared / network printer is encouraged in MR. Individual stand alone printer is issued
normally to Officers in Grade F or above. To connect one’s PC to a nearby printer (local / network),
please contact IS Department.
For individual printer, an application stating the reason of such requirement duly endorsed by
concerned HOD needs to be submitted. Allotment of printer in such cases will depend upon
availability of printers.

Official e-Mail Account:

Official e-Mail gets activated within 2-3 days post joining.

Account for Employee Self Service (ESS) Portal:

The employee’s ESS user name gets activated after 1-2 days of joining. Username for ESS portal is
one’s employee number proceeded with zeroes in such a manner that the total digits are 8. E.g. if
the employee number is “77557” then user id is “00077557”. Similarly, if the employee number is
502225 then user id is “00502225”. Password for logging in to ESS portal is same as the password
which is used to login to the PC .i.e. Active Directory Password.

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 ONLINE SERVICES PROVIDED AT MATHURA REFINERY
MATHURA REFINERY ONLINE INTRANET PORTAL

All official information related to Mathura Refinery may be accessed on the official website/intranet
of Mathura Refinery. The intranet also provides links to the intranet maintained by all other Refinery
Units, Headquarters and Corporate Office. An employee can access all the online services through
the links provided on Portal. All the information regarding these links are shared in the following
pages.
An employee can get detailed information on different benefits payable by accessing the Personnel
and Administration manual. These can be accessed through MR intranet (http://10.34.132.170)–
Departments-Human Resources -Dept. Link- Personnel / Administration.

ATTENDANCE PORTAL

Attendance portal contains your time and attendance data. Following facilities are available in this
portal:
 View your Time Card and lost hour certification.
 Overtime Allowance entry and approval.
 Attendance Certification for tour / training

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Note: Extended Hours claim and Shift change service has been migrated to ESS
EMPLOYEE SELF SERVICE (ESS)

One important link on INTRANET PORTAL for all the employees is the ESS Portal or Employee Self
Service Portal. Employee Self Service Portal is an employee’s one stop solution for their issues
related to:
 Pay slip & Off-cycle payments

 Leave balance & leave statement

 Application & Approval of leaves

.

 Leave Encashment
.

 Medical Reimbursement.

 Transfer Benefits Claims

 Furniture & Mobile Claims

.

 LFA / LTC Claim

.

 Children Education Allowance & Hostel Subsidy

.

 Conveyance Expenses Declaration (Forms 1A & 1B)

.

 Loan card
.
.

 Onetime Conveyance Approval & Conveyance Maintenance Claim

The employee can claim one time Approval for conveyance maintenance on joining at
Mathura Refinery, irrespective of the conveyance maintenance facilities availed at previous
location. Only Transport Assistance will be paid till the time of claiming one time approval.
On obtaining one time conveyance approval, the transport assistance will be stopped.
.

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 LEAVE RULES
A. JOINING TIME (FOR ELIGIBLE TRANSFER IN EMPLOYEES ONLY):

i. The joining time shall be regulated based on the distance and mode of travel (including
Journey Time):
 For journey by Air - 7 days
 For journey by Rail/ Road - 8 days
 For journey partly by - Rail/ Road/ Air - 8 days

ii. TA on transfer is admissible as per entitlement under TA Rules.

iii. The first spell of joining time would be considered as exhausted if the absence falling
between the date of release from earlier place of posting and joining the new place of
posting is on account of joining time/festival holiday/restricted holiday/Saturday.

iv. The intervening festival holidays shall be included in the joining time but Sundays shall
be excluded. Sundays are, however, included for purposes of calculating the maximum
period of 30 days.

v. If an employee takes leave while in transit from one post to another, the leave shall be
deemed to commence from the date of handing over charge. On the expiry of such
leave, the employee may be allowed normal joining time.

vi. The facility of availing joining time in two spells is admissible to an employee within a
period of 6 months

vii. The joining time period that remains un-availed at the time of completion of 6 months
period (from the date an employee gets relieved from the previous place of posting)
shall be credited to the Earned Leave account of the concerned individual subject to
maximum of 7 days within the overall ceiling of 300 days of EL

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 USEFUL CONTACTS IN TOWNSHIP FOR PERSONAL NEEDS

 Food: There are two Messes available in MR Nagar near hostel block. In addition, facilities in
evening are available at OIL club & Employees Club. You can call Intercom no. 6163/6150 or
9837647598/987721233 and get your dinner or snacks delivered at your doorsteps from this
facility available in OIL Club & Employees Club respectively. Also Pizza/ Pasta/other bakery
products are readily available in Shopping Centre.

Moreover, Officer’s Mess for officers residing in Hostel has also been operational since 2022.
You can contact Officer’s Mess at Intercom No. 6190.

 Water: You can call Water Supplier on 9412826536 or 9997281115 for installation/ refilling
of water dispenser to your home. Additionally, packaged drinking water is also available at
Bakery Shop in the Shopping Centre.

 Ladies can contact the beautician: 07895549878

 Washing and ironing facilities @ charges of around Rs 5/- per shirt/trouser :- 8394807684 /
9634124757

 Mobile: Reimbursement of telephone expenses is permissible for officers only on post-paid

connections in their names. Post / Pre-paid connections for private companies like
Vodafone/ Idea/ Airtel etc are available in Shopping Centre. For a post- paid BSNL
connection, the employee can visit the BSNL main office, in Mathura City. You can select a
contact number of your choice online on the BSNL website. For details visit their website at
http://www.upw.bsnl.co.in/.

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 MISCELLANEOUS
MATHURA – THE CITY WITH RICH CULTURAL HERITAGE

Rangji Ka Mandir, Vridavan

Birla Mandir, Mathura

The city of Mathura, in Uttar Pradesh, the nucleus of Brajbhoomi, is located at a distance of 145
km south-east of Delhi and 58 km north-west of Agra. Covering an area of about 3,800 sq. km.,
today, Brajbhoomi can be divided into two distinct units - the eastern part in the trans-Yamuna
tract with places like Gokul, Raman Reti, Mahavan, Baldeo and Bajna and the western side of the
Yamuna covering the Mathura region that encompasses Vrindavan, Govardhan, Kusum Sarovar,
Barsana and Nandgaon.

The land of Braj starts from Kotban near Hodel about 95 km from Delhi and ends at Runakuta
which is known specially for its association with the poet Surdas, an ardent Krishna devotee.

A long line of picturesque ghats - with their steps leading to the water's edge, arched gateways and
temple spires extending along the right bank of the River Yamuna, emphasise the sacred character
of the town of Mathura. The birth place of Lord Krishna, "the best known, best loved and most
complex of Lord Vishnu's manifestations" - Mathura is today an important place of pilgrimage.

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 MATHURA - NEARBY TOURIST ATTRACTIONS
Vrindavan
Just 15 km from Mathura, Vrindavan is
another major place of pilgrimage. It is noted
for its numerous temples - both old and
modern. The name Vrindavan evokes the
playfulness and lovable characteristics of Shri
Krishna. Vrindavan today is noted for its
numerous temples, like, Madan Mohan
Temple, the oldest existing temple in
Vrindavan today, the Banke-Bihari Temple
built in 1864, the Jaipur Temple which was
built by Sawai Madhav Singh, the Maharaja of
Jaipur in 1917.

The Shri Krishna-Balram Temple built by

the International Society for Shri Krishna
Consciousness (ISKCON), is one of the most
beautiful temples in Vrindavan today.

Other places of interest include the Sriji

Temple, Jugal Kishore Temple, Kesi Ghat, Raj
Ghat, Meera-Bai Temple, Imli Tal, Raman
ISKCON Temple Reti, Varaha Ghat and Chira Ghat.

The Seva Kunj is where Lord Krishna once performed the Raaslila with Radha-Rani and the gopis
and Nidhi Van where the divine couple rested. The samadhi of Swami Haridas is situated here.
.

Govardhana Parikrama: There are several important places in the vicinity of Govardhana
Parbat, which are not visited on the normal parikrama. Many of these places are close to
Govardhana Parbat (within 5 km) and can be visited by taxi. One can visit many more places
during the 24 mile parikrama compared to the normal Govardhana Parikrama.

Govardhana Parbat: Govardhana

Parbat was about 16 miles (29 km) high
5,000 years ago. Govardhana is formed in
the shape of a peacock. Radha Kunda and
Syama Kunda are the eyes. Dan Ghati is its
long neck. Mukharavinda is the mouth and
Punchari is its back and tail feathers. A
peacock often curves its neck and puts his
head under its stomach. Govardhana Parbat
is shaped in this pose of a peacock.

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 OTHER PLACES OF INTEREST
Brij Parikrama
The rainy month of Bhadon - the month when the Lord Krishna was born, is a time of colourful
celebrations. The famous Braj Parikrima- a pilgrimage of all the places in Braj that are associated
with Shri Krishna, is undertaken. Traditionally, the Chaurasi kos (84 kos) pilgrimage of Braj
Mandal, with its 12 vanas (forests), 24 upvanas (groves), sacred hill Govardhan, divine River
Yamuna and numerous holy spots along its banks, is undertaken annually by lakhs of devotees
from all over the country. Colourful melas and performances of the Raaslila (a depiction of the
exploits of Shri Krishna) are special to this festive period. .

Gokul
The most celebrated of Shri Krishna's abodes, Gokul lies to the west of Sadabad, 1.6 km from
Mahavan and 15 km south-east of Mathura, on the Mathura - Etah metalled road. It was here that
Lord Krishna was brought up in secrecy by Yeshoda, in the pastoral beauty of this village on the
banks of the Yamuna. The three oldest temples in the place are those dedicated to Gokulnath,
Madan Mohan and Vithalnath, said to have been built around 1511. The other temples include
those of Dwarika Nath and Balkrishna and the shrines which were built in the honour of Lord
Mahadeo in 1602 by Raja Vijai Singh of Jodhpur. The celebration of Janmashtami in August is
unparalleled for its gaiety and melas are a constant attraction here. Important sites worth visiting
in Gokul include the Gokulnath Temple, Raja Thakur Temple, Gopal Lalji Temple and the
Morwala Temple.

Mahavan
Around 18 km from Mathura, lying on the left
bank of the River Yamuna, is the large shrine
of Mathuranath. A brick and plaster edifice
built in the Buddhist style, it is famed for its
Chaurasi Khambha (eighty four pillars). The
palace of Rohini, the mother of Baldeo is now
the Chathi - Palana Temple. Other important
shrines include, the Shyamlalji Temple, the
Yogmaya Temple, Tranairatri Temple and the
Mahamall Raiji's palace.

Baldeo
Baldeo is 20 km south-east of Mathura and
8.5 km south-east of Mahavan on the road to
Sadabad. It derives its name from the famous
temple dedicated to Balram, the elder brother
of Lord Krishna. It was built by Shyam Das
of Delhi 200 years ago. The main image in
the sanctum is that of Baldeo or Balram with
his spouse Revati.

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Barsana Barsana, 50 km NW of Mathura and 19 km
NW of Govardhan, is situated at the foot of
a hill named after Brahma. Barsana was
once the home of Radha-Rani, Krishna's
beloved and consort. Temples dedicated to
the divine couple ornament the four
elevations of the hill. The chief among them
is the Radha-Rani Temple, more fondly
referred to as the Ladliji Temple. The most
beautiful temple at Barsana, it was built by
Raja Bir Singh Ju Deo of Orchha in
1675.The other three shrines are the Man
Mandir, Drgah and Mor-Kutir temples.

Barsana is also famous for its unique

celebration of Holi- `Lathmar' Holi.

EXCURSIONS
Agra
Once the capital of the Mughals and the city of
the Taj Mahal, Agra is just 50 km from Mathura.
The Taj Mahal, a symphony in white marble, a
tribute to eternal love, was built by the Emperor
Shah Jahan in memory of his wife Mumtaz
Mahal. Other splendid examples of Mughal
architecture in Agra include the Agra Fort with
its exquisite Pearl Mosque, palaces and darbar
halls; the mausoleum of Emperor Akbar at
Sikandra, built in an amalgam of Hindu and
Muslim architectural styles and Itmad-ud-
Daula's tomb, embellished with coloured stone
inlay and filigree marble screens.

Fatehpur Sikri (60 km from Mathura)

The wonderful city of Fatehpur Sikri was built

by the Emperor Akbar. The marvellously
preserved fort, palaces and the tomb of Salim
Chishti with its delicate marble screens.

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Deeg, Rajasthan
An eighteenth century stronghold of the Jat
rajas with its picturesquely contrived garden-
cum-water palaces, Deeg is a popular tourist
rendezvous today. Located at a distance of 153
km from Delhi and 11 km from Mathura, Deeg
is easily approachable by road via Kosi,
Govardhan, Mathura and Agra.

The fairy-tale palaces of Deeg are set at the edge

of reservoirs of water. A central ornamental
garden with water bodies, canals, fountains,
ordered lawns, beautiful trees and pavilions is a
charmingly green retreat. The principal palaces
include the Keshav Bhavan, the Gopal Bhavan,
the Sawan and Bhadon pavilions with their
attractive curving roofs.
Bharatpur, Rajasthan
Located between Agra and Jaipur, the Keoladeo
Ghana National Park in Bharatpur is Asia's most
spectacular bird sanctuary. Its 29 square
kilometres of lakes and marshes, woodland and
scrub provide a home, permanent or seasonal, for
well over 300 species of birds. Some storks,
cranes and smaller birds are winter migrants
from Siberia, Central Asia or Europe; others are
permanent residents or local migrants from
among the 1,200 species identified in the Indian
sub-continent. They use some 44,000 trees for
nesting purposes every year during the monsoon
and winter. Bharatpur thus provides a singular
opportunity to observe a variety of birdlife.

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 मथुरा ररफाइनरी

Reviewed by: Compiled by:

Nitesh Sharma, SERM Girish Kumar Singh

For Feedback & Suggestions please email: sharmanitesh@indianoil.in, singhgk2@indianoil.in

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