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FPQM Zara
FPQM Zara
50% of the products Zara sells are manufactured in Spain, 26% in the
rest of Europe, and 24% in Asian and African countries and the rest of
the world.
ZARA's QUALITY ASSURANCE
1. Extensive market research provides a constant stream of inputs into the product development
process.
2. Locating various business functions in close proximity to the headquarters, and tight control,
allows the various functions to coordinate and make joint decisions very quickly.
3. Communication and Information Technology are absolutely vital to managing the constant
interface of various functions and management of the huge variety of product information.
ZARA's DESIGN PROCESS & MARKET CYCLE
VALUE CHAIN OF ZARA
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