Handling a complex creditor.

Ele and paps limited: Good evening Adrine, I am Ronnie the manager of Ele and paps limited

Creditor: good evening to you Mr Ronnie, how may I help you?

Ele and paps limited: I have called to inquire about the unpaid invoice

Creditor: I can't make payments now because I am not in the office right now

Ele and paps limited: okay please, I understand you might be busy but we can use mobile money to
make things easier

Creditor: No, sorry, I am driving so, I will pay tomorrow since I will be in town

Ele and paps limited: Thank you, we really appreciate. I will make a note in our system to expect
payments tomorrow. Thanks for your time.