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OPERATING PROCEDURES
Revision 3
1. Normal procedures
1.4 Communication
1.6 Lights
2. Amplified procedures
3.2 Evacuation
Normal procedures are done from memory by scan flows on each flight. Their main goal is to:
After the procedure is done it is checked with the checklist. Each pilot is obliged to verify that the
system is responding correctly. Should that not be the case:
- Consult MEL
- Decide if maintenance is needed
Normal Checklists are organised according to phase of flight. They are done AFTER doing all the
needed items, as a safety check. Checklists are read in challenge and response manner, to simplify
PM reads the CL, PF responds. Both pilots are expected to visually confirm that the state of a system
corresponds with the desired state.
Non-normal checklist are another type of the checklist. Normally the importance of checklist goes as
follows: NNC=>NC – what means that Non-normal Checklist are to be done before Normal Checklist.
The only exception is After Take-Off checklist which is done after “Engine Fire” or “Engine Failure”
checklist and before “One Engine Inoperative Landing Checklist”. Non-normal checklist are done as
“read and do” checklist and only at safe altitude and with airplane under control. Some of them have
so called “memory items”, which are expected to be done from memory. Those are done at earliest
possible (normally above 400ft AGL and after proper recognition of a failure).
1.2 Flight crew duties
The flight crew duties are divided on Captain and First Officer before engine start and Pilot Flying (PF)
and Pilot Monitoring (PM) after engine start (when the flight is considered to have commenced).
The captain may direct an action which is outside of other’s crew member responsibility.
The checklists should be read at low workload times. PF needs to anticipate incoming workload peaks
and manage cockpit tasks accordingly. After completion of each checklist pilot reading the checklist
calls “____ CHECKLIST COMPLETE”.
PF general duties:
- Taxiing
- Flight path and airspeed control
- Navigation
- Airplane configuration
PM general duties:
- Checklists reading
- Communication
- Executing tasks ordered by PF
- Monitoring taxiing, flight path and airspeed, navigation and airplane configuration
PF and PM may change during flight. Normally PF is responsible for duties management however the
Captain is the final authority.
- Airplane course
- Vertical path
- Speed
After selection of a new mode on MCP its selection and engagement must be checked on FMA. All
automatic mode engagements are called by the PM and verified by PF.
Mode Control Panel is PF responsibility. When flying manually he/she will direct the PM to make
appropriate changes., then confirm the changes done:
Manual flight
PF PM
“SET HEADING SELECT”
Pushes the HDG button. Observes the “HDG
SEL” caption on FMA
“HEADING SELECT SET”
Observes the “HDG SEL” appears on FMA
“CHECKED”
Automatic flight
PF PM
Pushes HDG SEL button on MCP
“HEADING SELECT SET”
Checks activation of proper mode on MCP
“CHECKED”
PF will keep his/her hands and legs on steering below FL100 both in manual and automatic flight.
This allows the pilot to keep proper feel of an airplane and reduce response time in case of an
emergency.
No OFP entries will be done below FL100. Above FL100 OFP entries may be done by PM with
autopilot on, low workload and in a manner not interfering with duties of PF.
Conditions PF PM
Altitude Sets FL/Altitude. Verifies the setting.
“FLIGHT LEVEL…/… FEET SET” “CHECKED”
Heading Sets heading. Verifies the setting.
“HEADING … SET” “CHECKED”
Speed Sets speed. Verifies the setting.
“SPEED … SET” “CHECKED”
MCP modes Sets LNAV. Verifies the setting and
“LNAV SET” engagement.
“CHECKED”
Automatic mode engagement. Verifies engagement on FMA. Verifies engagement. Calls:
“ALTITUDE HOLD”.
Before disengagement of an AP the PF should call “AP DISENGAGE” not to startle the other crew
member.
1.4 Communication
In the cockpit
Minimum communication required by CRM rules is established in this SOP by means of call outs. It is
worth to note however, that the goal the crew wants to achieve is flawless communication. That
being said, call outs from SOP is an absolute minimum which must be met, nothing however
precludes one crew member to help the other crew member in any means possible if needed. That is
best pictured in case of non-standard or in other way tougher than normal approaches and
departures. The sort and amount of information must be suited for the receiving capability of other
person. Non-standard call-outs must be briefed beforehand.
Communication with ATC is usually PM’s responsibility. It must be brief and concise, with the use of
standard phraseology. It must be absolutely sure who is responsible for what at any moment during
the flight. The responsibility for communication with ATC may be conveyed to or taken by another
crew member, especially during non-normal situation, before the briefing or so:
PF PM
“MY CONTROL, MY RADIO. ENGINE FIRE OR
ENGINE SEVERE DAMAGE OR SEPARATION
NON-NORMAL CHECKLIST”
PM is relieved from responsibility for ATC
communication and is now responsible for
reading the checklist.
The communication with the Cabin Crew is normally done by the Captain and only when situation
allows. CC is however vital part of the crew and must be informed and briefed about any non-normal
situation during the flight. The usual ladder of communication is:
Worth noting is the fact that in case of an emergency the Purser has to learn the time available –
cabin preparations depends on this piece of information. The means to convey all the necessary
knowledge to the Purser is the NITS briefing, performed by the Captain:
I – Intentions – What is the decision of the flight crew regarding subsequent course of flight: ditch,
divert, fly back to origin airport etc.
T – Time – Time available: usually the time of 10 minutes is of special interest to the Purser: more
than 10 minutes gives enough time for full cabin preparation, less than 10 minutes forces shortened
cabin preparation.
S – Specials – Special requests or signals: anything other than usual, or special request from the
Captain.
The passengers should be briefed about any non-normal situation in gentle manner, with simple
words and not undermine or exaggerate the situation at hand.
The concept of sterile cockpit assumes that the crew will not talk about non-task related matters
below FL100. This applies also to passengers announcements, arrangements with CC or with
handling. In case of an abnormal situation all of the above may be conducted, whoever impact on the
safety should be evaluated.
1.6 Lights
Navigation lights – mean that the airplane is manned. Should be on whenever somebody is on board.
Beacon lights – mean that the engines are running or are about to run. Should be on before engine
start, are switched off with the stop of rotation of a propeller.
Taxi lights – mean that the airplane is on the move. Should be on whenever the airplane is moving,
off when not – even when the stop is brief, like waiting for another traffic to cross during taxi, or
holding before the runway.
Recognition lights – are on from FL100 to After Landing flow. It’s a general rule in Commercial
Aviation, that aircraft would display additional lightning when below FL100 to allow for better
recognition.
Landing lights – are displayed from the clearance for take-off to a After Take-Off flow and from
landing clearance to After Landing flow. Illuminated mean that you are cleared for take-off or
landing.
Before taxi both the Captain and FO may do the FMS entries, however usually filling out the FMS is
FO’s responsibility. Regardless of who filled out the FMS, the other crew member is required to check
for errors with the OFP. During taxi FMS entries are done by PM (FO) and confirmed by PF (CPT).
Ideally it should be done with airplane stopped, especially when changes are significant like another
SID etc. Do not hesitate to ask ATC for a brief stop during taxi to make proper changes and then
crosscheck.
In flight the PM makes the changes on command from PF. After the change is done it is confirmed by
PF before execution. Above FL100 with AP on and properly low workload PF may also make simple
inputs, like direct to a point.
During high workload times it may be better to reduce the need for complex FMS inputs and use
lower automation level, like HDG SEL, VOR/LOC etc. It is of utmost importance that one pilot always
flies the airplane, it is unacceptable to have both crew members working on an FMS at the same
time.
Example:
PF PM
“SET DIRECT TO WPT”
Sets direct to WPT.
“DIRECT WPT SET”
Verifies the input. Executes the change.
“CHECKED”
1.8 Closed loop
All callouts are based on a concept of closed loop. According to that concept both pilots are
physically and mentally involved in a process of changing any AP setting or aircraft configuration by
means of a cross-check.
Rysunek 1. Closed loop. [T.Wasiak, "Jet Familirization - materiały szkoleniowe, OKL, 2016]
PF PM
Calls “FLAPS APPROACH”
Checks airspeed. Calls “SPEED CHECK”
Select APPROACH position with flaps lever.
“APPROACH FLAPS SELECTED”
Monitor flaps deployment. When flaps are at
APPROACH position call:
“APPROACH FLAPS SET”
Check correct flaps position.
Call: “CHECKED”
2. Amplified Procedures
Amplified procedures set who does what and when. In the meantime CPT coordinates and manages
passenger boarding. Boarding may be started after the Purser states that the cabin sweep is done
and the CC is ready and the fuelling is done. Normal procedures are done by flows. Those flows are
presented on the photos below.
Preflight flow:
CPT:
FO:
Responsibility areas:
CPT as PF or taxiing
FO as PF or taxiing
CPT’s items are marked in red, FO’s in blue, yellow are items of joint responsibility.
2.1 Preliminary Preflight Procedure
FIRST OFFICER:
Battery – ON
Gear – DOWN
CB – Checked
CPT:
Crossfeed – Normal
MIC – Normal
Avionics Master – ON
Inverter – ON
AUTOFEATHER – OFF
Lights – NAV ON
Fuel Vent – ON
Pitot Heat – ON
FIRST OFFICER:
Oxygen Supply – ON
MIC – Normal
Gear – DOWN
FLAP LEVER – UP
Elev Trim – ON
YD – ON
Thereafter CPT prepares VS +2500fm in VS window (without call). FO sets xpdr code:
CPT states the V1,VR,V2 from the booklet. FO writes it down of TOLD chart.
Thereafter pilot who will be PF modifies the setting in FMS and prepares navsetting.
Once the navsetting is done PF conducts the TO briefing. With the briefing done:
Startup clearance……………………………………………………………………………………………………………………….Obtain
CPT:
Beacon light – ON
FO:
Accomplish engine start. Do not move condition lever to idle early or hot start may occur. Do not
move condition lever to idle unless N1 reaches at least 15% or hung start may occur.
Timing – start, FO
At 40-45% move condition lever to high idle and switch starter off………………………………………………CPT
If any engine parameter exceeds maximum value, do the ABORTED ENGINE START NNC.
CPT:
Generators – both ON
Pitot heat – ON
FO:
Taxiing is high workload phase of flight and should be briefed beforehand like any other high
workload phase of flight. Both crewmembers must have taxi charts prepared. The taxi routing given
by ATC must be written down by the FO. Before commencement of the taxi, CPT shall briefly review
the taxi routing, and shall confirm with FO any intention to turn, hold short or line up. ANYTIME THE
CREW IS NOT CERTAIN OF AIRCRAFT POSITION, THEY SHOULD STOP AND CALL ATC.
CPT FO
“Call for taxi clearance” Calls for taxi clearance
With taxi clearance received and briefed
“Left clear” “Right clear”
Switches TAXI light ON.
2.7 BEFORE TAKE OFF PROCEDURE
CPT FO
“CABIN READY FOR DEPARTURE” – received from PURSER
“CABIN CREW BE READY FOR DEPARTURE” – said on PA
“BEFORE TAKE OFF PROCEDURE”
Set STROBE lights ON SET XPDR TO ALT REPORTING ON
“BEFORE TAKE OFF CHECKLIST” Read BEFORE TAKE OFF CHECKLIST
When cleared for take off:
Set landing and recognition lights ON
Condition PF PM
- “CHECKED”
- Check gear is up
At least 1000ft below cleared altitude climb should be performed with max rate of 1000 fpm.
A – Aerodromes (Nearest)
PM records all commands from ATC, and records every 30 minutes fuel usage.
Condition PF PM
*Approach speed should be Vref plus half of steady headwind up to 15 kts, minimum of 5 kts.
2.11 APPROACH PROCEDURE
Condition PF PM
Every approach shall be conducted as a stabilized approach. If an approach becomes unstable below
1000 ft AGL in IMC and 500ft in VMC immediate go-around shall be performed.
STABILIZATION CRITERIA:
Additionally if navaid or instrument failure affects significantly the ability to safely fly the approach,
the missed approach procedure must be initiated.
If flight parameters start to deviate from correct values, it must be clearly stated by PM according to
the table below:
Flight parameters deviation calls
Conditions PF PM
Conditions PF PM
Approaching Rest the same as in ILS approach – approaching minimums, minimums, landing
minimums, or go around.
minimums and
landing/GA
2.14 GO AROUND PROCEDURE
Condition PF PM
Condition PF PM
Touchdown Set power levers to idle. Select reverser. - “REVERSERS” with reverser
indication on annunciator panel
- “CHECKED” - “100 KNOTS”
- “CHECKED” - “80 KNOTS”
Landing roll
- “CHECKED” - “60 KNOTS”
At 60 kts deselect reverse thrust.
2.16 AFTER LANDING PROCEDURE
CPT:
FO:
Flaps – UP
CPT:
Generators – OFF
FO:
FSB – OFF
XPDR – OFF
CPT:
Inverter – OFF
Avionics – OFF
1. Non-normal recognition
Pilot who recognizes the failure states it clearly and precisely. Call (PM) : “MASTER CAUTION.
___”
It’s mandatory for PF to keep the control over the airplane and manage flying and navigation
while the PM does the NNC. Maximum use of AP is recommended. Call: (PF) “I HAVE CONTROL
AND RADIO”
NNC should be accomplished only after all annunciator panels and engine parameters have been
reviewed and failure precisely recognized. Call: (PF) “STATE MALFUNCTION”
Proper action should be taken, however PF should take care not to overload PM with tasks and
commands. Use common sense to manage the cockpit workload. After the NNC has been done
all warning lights should be reviewed and the need to do another NNC evaluated.
If the checklist or judgement of the aircrew directs to land at the nearest suitable airport it
should be noted, that “nearest” is meant in terms of time.
After the NNC is done and the airplane is above MSA or in holding, special procedure to analyse the
situation should be taken in form of TDODAR:
T – Time - fuel on board or any other thing which restricts the time available
D – Decide – the decision. Last word belongs to CPT, however consensus is desired
First 3 steps should be taken by FO to avoid authority bias. After the decision is made it should be
announced to Purser by means of NITS briefing and to passengers by PA.
3.2 Evacuation
The captain has the sole responsibility for the decision to reject the take off. The RTO maneuver must
be started before V1 – first input must be made before that speed. Prior to 80 kts RTO should be
started for any Master Caution, failure or non-normal situation. After 80 kts RTO should be initiated
only for:
CPT FO
After airplane comes to complete stop: After airplane comes to complete stop:
- Apply parking brake - Inform ATC
- PA: “REMAIN SEATED” - Deploy full flaps
General guidance:
Conditions PF PM
- “FLAPS UP SET”
- Engage AP
- Read the checklist.
- “I HAVE RADIO. NNC ENGINE
FIRE/FAILURE etc”