You are on page 1of 1

Interview process

一、Basic English
Interview questions:1-5(personnel information--Education background)

二、position experience and position knowledge


Position experience--working experience/position application/
Position knowledge-waiter/housekeeper/utility...........
(Duty/service procedure/specific knowledge about position/work hours/shift............)

三、special questions/difficult questions


Grade1:salary expectation/salary earned before
Grade2:reason for leaving/working on board/working for xx company
Grade3:advantage/ability or confidence to take this job/personnel evaluation

Interview questions(6-8)
Grade4:guest complaints handling/pressure/Homesickness/difficulties/conflicts
/Customer service experience/plan
Grade5:top 75 interview question

四、Expanded interview question


EX:Name/list 5 important points in Housekeeping process
EX:How do you think of this position
EX:what kind of people do you thing you would be after 5 years
........

五、Ending
Do you have any questions
do you have anythings want to know
do you want to know more about us

六、Farewell
Have a nice day/good day
Thanks for you time.........................................

You might also like