TERM I

CLASS X
PROJECT ON CONSUMER AWARENESS

Aim: To study the different ways in which consumers are cheated,

need for consumer organizations and the awareness among
consumers about their rights and responsibilities.

Introduction:
 How are consumers cheated in the market place?
o Selling more than the MRP (picture)
o Weighing less
o Selling defective products
o Selling adulterated products
o Hoarding
o Black Marketing
o Curbing Competition

Consumer Awareness
 Who is a consumer? (picture)
 Need for consumer protection
 Evolution of consumer movement (Timeline)
 Enactment of COPRA
 Rights of Consumers (Explain each of the right with pictures and
examples)
o Right to safety (picture)
o Right to Choose (picture)
o Right to information (picture)
o Right to be heard (picture)
o Right to redressal (picture)
o Right to consumer education (picture)
 Importance of standardization marks – ISI, AGMARK,
HALLMARK, FPO etc.
 Redressal mechanism – how the 3 tier quasi judicial machinery
works.
 Problems in the redressal process
 Newspaper reports – compensation awarded by courts to
consumers ( 2 examples)
 Consumer international
 Consumer Awareness – Survey
 Findings – Pie chart

Conclusion - Responsibilities of a consumer

 Find out the address of the nearest consumer for your area
 Find out the address of the nearest consumer forum for your
area.
 Poster on consumer awareness.

Reference: Class X – Lesson Consumer Rights, Economics Text

Book
Wikipedia

Instructions:
Project should be hand written. Use one side of A4 sheet.
Presentation should be neat.
Include pictures, maps, tables, graphs, classification charts,
cartoons and newspaper reports wherever necessary
Refer to the Class X – Economics Text Book, Lesson Consumer
Rights
Project work should be 25 – 30 pages. Project should be presented
in a stick file.