Eunice Choi

eunice.js.choi@gmail.com www.e u n i c e c h o i . i n f o github.com/eunicechoi98 6 4 7 -5 8 1 -0 0 1 1

Experience
Product Manager – Clearco - Core Experience & Web Platforms – Remote Jan 2021- Jan 2023
• Created a new stream of revenue by analyzing customer feedback, data using SQL, Amplitude, Fullstory and worked with design,
legal, marketing, sales, support and launched an MVP that increased revenue by 15%.
• Increased activation by 30%, revenue by 33% by analyzing drop-off data and conducting user interviews to define problems,
create requirements, ideate a new customer experience in collaboration with engineering, design, marketing, sales, and cs.
• Led user research, created a roadmap to improve operational efficiency by reducing friction in user experience, which led to
reducing 30% of manual support.
• Owned product data collection and instrumentation practices, which reduced product data clutter by 24% by conducting a data
audit and educated product managers to enable them to make the best data-driven decisions.
• Led a team of 8 engineers, and ran agile rituals to manage initiatives across three teams; marketing, core experience, platforms.

Product Management Intern – Microsoft - Virtual Rounding Experience – Remote Summer 2020
• Conducted user interviews, product research, and analyzed competitors and market trends to maximize the unique value
proposition for MS Lists and connected user learnings from research to introduce feature hypothesis which 86% of users
indicated was valuable.
• Led sprint rituals, stand-up, grooming, prioritization, retrospective, and planning with a team of 3 engineers and a designer.
• Introduced a new onboarding experience and redesigned the main page of PowerToys by conducting user research which was
released in March 2021.

Co-Founder & Product Lead – StyleLab – Remote Sept 2019 – Apr 2020
• Created an ML algorithm to improve the online shopping experience that outputs a list of products tailored to each customer’s
style and taste in apparel based on purchase history, in partnership with Joe Fresh eCommerce at Loblaw Digital.
• Negotiated the IP agreement with stakeholders and legal department to own the rights to the foreground intellectual property
of the ML algorithm.

Business Intelligence Engineering Intern – Bank of Montreal - Capital Markets Summer 2019
• Created and managed a database in SQL Server for a web app to recalculate the capital gain for each portfolio, increasing
efficiency in data retrieval.

Full Stack Developer & UX Designer – Kingston General Hospital - CPR Training Sodware May 2018 – Apr 2020
• Built an end-to-end user experience for healthcare professionals to test their CPR skills and train their performance up to
standards on their own using Java and Figma.
• Developed high level architecture and the implementation plan by collaborating with engineering, then created the technical
roadmap to ensure that the prototype and production dates are met while ensuring the quality of the product for users.

Leadership
Advisor & Board Member– I n Q U b a t e Jan 2023 - Present
• Advising an ed-tech start-up and restructuring of the early stage start-up incubator.

Managing Director – Q u e e n ’s A I / M L H u b - qmind.ca Mar 2020 – April 2021

• Led a 225 people organization - created a growth strategy and drove 23 new initiatives to bring AI education accessible to
undergraduate students which helped raise over $100K in sponsorship from top companies worldwide.

Skills & Interests

• Proficient in Python, Java, HTML , CSS, SQL , Amplitude, Figma, Adobe Xd, Agile Project Management, Scrum.
• Interested in Health-tech, AI & ML, UX Design, Entrepreneurship, Energy, Mining, Behavioral Psychology, Leadership.

Education
Bachelor of Computer Science, Specialization in Statistics & Analytics – Queen’ s University, Cana da Dec 2021
• Python, Java, Algorithms, Data Structures, Time Series, Design Thinking, Software Architecture, Software Specification, Statistics I & II.
• Queen’s Excellence Scholarship upon entrance for achieving 94.6% average.