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Definition of 

Business Letters
A business letter is a type of letter that serves as a written medium to convey various
business and work life goals. Purpose also varies from statements, contracts, invitations,
information and many more. Typically, these business letters are created by one
company and another company sends them to customers and stakeholders.

Apart from that, official letters can also be used by individuals for correspondence and to
show professionalism in the world of work and business according to their individual
needs.

One of the advantages of a business letter is its ability to strengthen relationships with
other businesses or even with stakeholders such as companies or customers. In fact,
with the help of business letters, you can also cultivate good relations with clients.

While business letters can be sent via e-mail, it's not uncommon for companies to write
them down on very important paper. This includes endorsements, references, letters of
recommendation and more.

Business letters are also often used when someone asks relevant people for references
and applies for a job.

Types of Business Letters


1. Formal letters

This type of letter is usually for formal purposes or correspondence. For example, if you
want to enter into a contract with another client or company, you need a business letter
as an official statement. In addition, Business Letters are also commonly used to solve
various problems and request sales reports. A formal business letter is required in this
regard, starting from the use of letterhead etc.

2. Unofficial letter

Unlike a formal letter, an informal letter is a type of business letter that is relaxed and not
too stiff. Usually this type of informal letter is used to ask for references, thank you,
evaluate employees and others. Even so, you still need to pay attention to the writing
style and the parts of the letter. In fact, informal letters can usually also be sent via email.

 
Steps to Write a Business Letter
Business letters are letters sent from one company to another, or letters between offices
and customers, clients or other parties or groups outside the office. This letter itself was
issued in accordance with the relationship between the two parties.

In addition, the contents of this letter are very diverse, it can be a request for
information or a response from a party, a request for delivery of goods, communication
of cooperation, an apology from the customer for interruptions or errors, etc. The use of
letters is important to ensure writing in order to preserve evidence.

The recipient also takes this form of written communication more seriously than other
forms of communication. Follow these tips for writing a good business letter:

 Use good, professional letterhead. By using letterhead, we no longer have to


include the company name in a letter format.
 Use standard letter formats and templates. This format is more commonly used
according to business letter templates in general.
 Show a professional impression, this impression can be realized by using formal
Indonesian, spelling accuracy and punctuation, not using abbreviations, and so
on.
 Use good grammar with effective sentences (short, concise, and clear).
 Provide color to emphasize words, don't forget to take advantage of the
highlight feature in writing applications.
 Try to be persuasive. Make sure the contents of the letter contain a convincing
invitation.
 Re-read the letter before sending it, don't be negligent by sending a business
letter without writing errors, either from spelling or punctuation, as well as
choosing inappropriate words. Because this will show how professional the
sender is.

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