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Title: Method and System for Improving Hawker-Customer Interaction and Reducing Wastage

of Time, Energy, and Money. A location-based platform for connecting customers with hawkers
and facilitating hawker verification and entry into gated communities

Background: The present invention relates to a method and system for improving the
interaction between hawkers and customers and reducing wastage of time, energy, and money.
It aims to provide a platform that connects customers with hawkers and facilitates easy
communication between them. It also aims to enable hawkers to purchase goods at wholesale
prices and deliver them to customers at their doorstep.Hawkers are an important part of the
informal economy in many countries, providing essential services and goods to customers who
may not have access to traditional retail channels. However, hawkers often face challenges
such as difficulty in finding suitable customers, uncertainty in pricing, and lack of access to
wholesale pricing on goods. Customers, on the other hand, may have difficulty in locating the
specific products or services they need, and may have limited bargaining power in traditional
retail channels. Hawkers, who are street vendors selling a variety of goods and services, face
many challenges such as finding suitable customers, competition from other hawkers, and
uncertainty in pricing. E-commerce companies may not be able to provide the same level of
service as hawkers, such as repairing items on the spot or providing delivery services without
extra charges. Furthermore, hawkers may face restrictions on entering gated communities due
to security concerns. The problem of hawkers not being able to reach their suitable customers
and customers not being able to find the suitable hawkers at the right time and place has been a
long-standing issue. Additionally, customers may not be able to compare prices and negotiate
with e-commerce companies and may be charged additional fees for purchasing items below a
certain price. Our solution aims to solve these problems by providing a location-based hawker
management and sales platform.
Description: Our solution is a mobile application that allows customers to search for hawkers in
their vicinity based on the type of products or services they offer. The application provides
real-time updates on the location of the hawkers, allowing customers to locate and
communicate with them easily. Customers can also view product images and descriptions, and
interact with hawkers through video calls.

For hawkers, our application offers a platform to showcase their products or services and reach
a wider audience. They can update their location and product inventory in real-time, and receive
notifications when customers are searching for their products. We also offer a service where we
deliver the same items at the same or lower prices as wholesalers or distributors, reducing the
time and effort hawkers spend in procuring their products.

For hawkers who want to sell their products within residential societies, we offer a special
certificate in the form of a QR code, after getting police verification done for the hawkers. The
certificate will allow hawkers to enter the society and sell their products, while providing
assurance to the society members that the hawkers have been verified and are trustworthy.

In summary, our solution offers a comprehensive platform for managing and selling hawker
products or services. It provides real-time updates on hawker locations and inventory, offers
secure communication between hawkers and customers, and provides a service to deliver
products at the same or lower prices than wholesalers or distributors. The certificate for selling
products within residential societies provides additional security to society members, while also
providing a new avenue for hawkers to sell their products.

Detailed Description: The system and method for facilitating transactions between hawkers
and customers comprises a mobile application that is installed on the smartphones of both
hawkers and customers. The application enables customers to search for hawkers who sell
specific items or provide certain services. The customers can enter their location, and the
application will show them the nearby hawkers who sell the products or services they need. The
application also enables customers to negotiate with the hawker and to talk to them through
video calls.

The system also enables hawkers to efficiently sell their products or services. The hawker can
create a profile on the application, and can list the products or services they sell. The hawker
can also enter their location, and the application will show them the nearby customers who are
looking for the products or services they sell. The hawker can also negotiate with the customer
and can talk to them through video calls.

In addition, the system provides hawkers with access to wholesale pricing on items. When a
hawker wants to purchase an item, they can indicate this on the application. The system will
then notify all hawkers in the area who are interested in purchasing the same item. The hawkers
can then pool their orders and purchase the item from a wholesaler or distributor at a lower
price. The system will then deliver the item to the hawkers at their location.

The system also enables customers to buy goods from hawkers at market prices, without having
to worry about uncertainty in pricing. The system provides hawkers with access to a database of
market prices for various goods, so that hawkers can set their prices accordingly. This ensures
that customers are able to buy goods at fair prices, and that hawkers are able to make a fair
profit.
Advantages: The present invention provides several advantages over existing systems. The
platform allows customers to find hawkers selling specific items or services in their vicinity and
provides direct communication between customers and hawkers through video calls without the
need to share contact information. The platform also enables hawkers to purchase goods at
wholesale prices and offers home delivery of the purchased goods. Additionally, the platform
provides a system for hawker verification and certification, allowing hawkers to enter gated
communities and sell their goods within the community. The certification is in the form of a QR
code, which can be scanned by security personnel to verify the hawker's credentials.

The platform is also designed to be user-friendly, with a simple interface that is easy to use for
both customers and hawkers. The platform is also scalable, allowing it to be expanded to
different cities and regions as needed.
Summary: The present invention provides a method and system for improving
hawker-customer interaction and reducing wastage of time, energy, and money. The system
comprises a mobile application that connects customers with hawkers based on their location
and preferences. The system allows customers to indicate the type of item or service they
require, and the system then shows the location of the relevant hawker to the customer. The
system also enables customers and hawkers to communicate with each other via video calls.

In addition, the system enables hawkers to purchase goods at wholesale prices and deliver
them to customers at their doorstep. The system sends notifications to all hawkers in the area
whenever a customer requires a particular item or service, and hawkers can purchase the
required items from wholesalers or distributors at the same price or less. This helps hawkers
save time and money by eliminating the need to travel to purchase goods.

The system also enables customers to compare prices and products offered by different
hawkers, thereby increasing competition and reducing uncertainty in pricing. Unlike e-commerce
companies, the system allows customers to negotiate prices with hawkers, who can repair items
at the cost of their remuneration, and do not charge extra for delivery.
The present invention solves the above-mentioned problems by providing a system and method
for facilitating transactions between hawkers and customers. The system comprises a mobile
application that enables customers to locate hawkers who sell specific items or provide certain
services. The application also enables hawkers to efficiently sell their products or services
without wasting time, energy, and money. The system allows for negotiation and video calls
between the hawker and customer, and provides the hawker with access to wholesale pricing
on items.
Summary of Invention: The present invention provides a location-based platform for
connecting customers with hawkers and facilitating hawker verification and entry into gated
communities. The platform allows customers to search for hawkers selling specific items or
services in their vicinity and provides the location of the hawker to the customer. The platform
also enables direct communication between customers and hawkers through video calls without
the need to share contact information.

In addition, the platform allows hawkers to purchase goods at wholesale prices and offers home
delivery of the purchased goods. The platform also provides a system for hawker verification
and certification, allowing hawkers to enter gated communities and sell their goods within the
community. The certification is in the form of a QR code, which can be scanned by security
personnel to verify the hawker's credentials.

The platform also sends notifications to all users when a hawker enters a particular street or
area, allowing customers to know when a hawker is available nearby. This helps hawkers find
suitable customers and reduces the time, energy, and money spent by hawkers in searching for
customers.

The platform is designed to be user-friendly, with a simple interface that is easy to use for both
customers and hawkers. The platform is also scalable, allowing it to be expanded to different
cities and regions as needed.
Conclusion: The present invention provides a system and method for facilitating transactions
between hawkers and customers, thereby enabling hawkers to efficiently sell their products or
services and customers to locate the specific products or services they need. The system also
provides hawkers with access to wholesale pricing on items, and enables customers to buy
goods at market prices without worrying about uncertainty in pricing. This system has the
potential to revolutionize the way in which hawkers and customers interact in the informal
economy.

The present invention is directed to a system and method for facilitating the sale of goods and
services by hawkers in a more efficient and effective manner. The problem of hawkers is
well-known, and it is often difficult for them to find suitable customers or to sell their goods in a
timely and profitable manner. This can result in wasted time, energy, and money for the
hawkers, as well as frustration for potential customers who are unable to find the products or
services they need.

To solve this problem, the present invention provides a mobile application that enables
customers to find hawkers who sell the products or services they need. The application allows
customers to search for hawkers based on their location, the type of product or service they
offer, and other relevant criteria. The application also provides a platform for communication
between hawkers and customers, allowing them to connect directly and negotiate prices and
other terms of sale.

One of the key features of the present invention is the use of geolocation technology to connect
hawkers with potential customers in their area. When a customer searches for a particular
product or service, the application will show them the nearest hawkers who offer that item. The
customer can then contact the hawker directly through the application, without sharing their
contact information.

In addition to facilitating direct communication between hawkers and customers, the present
invention also provides a platform for hawkers to purchase goods and services at wholesale
prices. The application allows hawkers to connect with wholesalers or distributors who offer the
products they need at a lower cost. This can help hawkers save money on their purchases and
increase their profitability.

To ensure the safety and security of customers and hawkers, the present invention also
provides a system for verifying the identity of hawkers and allowing them to enter gated
communities or other restricted areas. Hawkres can apply for a special certificate in the form of
a QR code that verifies their identity and allows them to enter restricted areas. The certificate
can be scanned by security guards or other personnel to ensure that the hawker is authorized to
enter the area.

Overall, the present invention provides a comprehensive solution to the problem of hawkers,
enabling them to connect with customers more easily and efficiently, purchase goods at
wholesale prices, and enter restricted areas safely and securely. The use of geolocation
technology, direct communication between hawkers and customers, and the ability to purchase
goods at wholesale prices all help to streamline the hawker industry and increase profitability for
both hawkers and customers
Abstract: The present invention relates to a system and method for facilitating transactions
between hawkers and customers. More specifically, the system and method enable customers
to locate hawkers who sell specific items or provide certain services, and enable hawkers to
efficiently sell their products or services without wasting time, energy, and money. The system
also allows for negotiation and video calls between the hawker and customer, and provides the
hawker with access to wholesale pricing on items.
The present invention relates to a location-based platform for connecting customers with
hawkers and facilitating hawker verification and entry into gated communities. The platform
allows customers to find hawkers selling specific items or services in their vicinity and facilitates
direct communication between customers and hawkers through video calls without the need to
share contact information. The platform also enables hawkers to purchase goods at wholesale
prices and offers home delivery of the purchased goods. Additionally, the platform provides a
system for hawker verification and certification, allowing hawkers to enter gated communities
and sell their goods within the community.
The present invention is directed towards a system and method for facilitating transactions
between customers and hawkers. Specifically, the system enables customers to search for
hawkers selling specific items or providing certain services in their vicinity, without the need for
sharing contact details. The system provides a platform for hawkers to showcase their products
and services to potential customers through video calls.

In addition, the system includes a feature for notifying hawkers about the availability of goods at
wholesale or distributor prices, enabling them to purchase goods without incurring additional
time, money, and energy expenses. Furthermore, the system addresses the security concerns
of residential societies by providing a police-verified certificate in the form of a QR code,
enabling hawkers to enter the society and sell their goods.

The system provides an efficient and cost-effective solution to address the challenges faced by
hawkers and customers in traditional transactions. The unique features of the system, such as
the ability to search for hawkers without sharing contact details, video calls for showcasing
products, and notification of wholesale prices, are novel and non-obvious. The system's security
feature of police-verified certificates for hawkers is also a novel and non-obvious solution to the
security concerns of residential societies.
Claim
Overall, the present invention provides a novel, non-obvious, and useful solution to the problem
of facilitating transactions between customers and hawkers, which is not currently available in
the market. Therefore, the invention is patentable under the provisions of the patent laws.
A method for improving hawker-customer interaction and reducing wastage of time, energy, and
money, comprising:
a. Providing a mobile application that connects customers with hawkers based on their location
and preferences;
b. Allowing customers to indicate the type of item or service they require;
c. Showing the location of the relevant hawker to the customer;
d. Enabling customers and hawkers to communicate with each other via video calls;
e. Sending notifications to all hawkers in the area whenever a customer requires a particular
item or service;
f. Enabling hawkers to purchase goods at wholesale prices and deliver them to customers at
their doorstep;
g. Allowing customers to compare prices and products offered by different hawkers; and
h. Enabling customers to negotiate prices with hawkers.

The method of claim 1, wherein the mobile application sends notifications to all users in the area
whenever a hawker purchases goods at wholesale prices.

The method of claim 1, wherein the mobile application enables customers and hawkers to rate
each other based on their interactions.

The method of claim 1, wherein the mobile application allows hawkers to create a profile that
includes their product offerings and pricing information.

A system for improving hawker-customer interaction and reducing wastage of time, energy, and
money, comprising:
a. A mobile application that connects customers with hawkers based on their location and
preferences;
b. A database that stores information about hawkers, including their location and product
offerings;
c. A notification system that sends notifications to all hawkers in the area whenever a customer
requires a particular item or service;
d. A video calling feature that enables customers and hawkers to communicate with each other;
e. A payment system that enables customers to pay hawkers for their products and services;
and
f. A rating system that enables customers and hawkers to rate each other based on their
interactions.

The system of claim 5, wherein the mobile application enables customers to compare prices
and products offered by different hawkers.

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