Ingles

3 Por cada párrafo del texto leido, escriba una oración que resuma la idea
principal.

-How to Find the Main Idea

it can be found in the paragraph sometimes it is in the last paragraph as you read the main thing
can be in an explicit way that is to say that it is included in a sentence if it is specified

-Writing a Topic and Main Idea

Keeping consumers happy is the key to ensuring their loyalty and the success of your
business. It is for them that it is necessary to carry out strategies to improve customer
satisfaction.

When customers are satisfied with your brand, they are loyal, strong advocates, frequent
purchasers of your products and services, and genuinely want you to be successful in the
marketplace.

Without satisfied customers, you will not have loyal customers. Without customer loyalty,
you won't have long-term customers. They will go with the competition when they get the
chance, and it is more expensive to acquire new customers than to retain current ones.

Paragraph 1: for the most part, knowing your expectative clients is a good start, it should be a starting point
to satisfy their needs, therefore, we must take into account giving them confidence

Paragraph 2: Understand customer expectations If you fail, there is a disconnect between customer
expectations and your product or service

Paragraph 3: Customer satisfaction generates more income. It is important because many times you see
very good results. It is often overlooked, but it is necessary to interact with your sales team regularly and
depending on the needs.

Paragraph 4: a good deal is a gesture for the client as well as the merchant to treat them with respect, with
the greatest attention and commitment, this will be reflected in your process of your business

4.Escriba y clasifique los verbos en regulares e irregulares contenidos en el

texto:
Regular iregular
should Become
needed realize
win attend
help satisfy
close paid
5.Conjugue los verbos en pasado y presente simple:

Presente simple pasado:

Should

I--- YO I should was should debia

YOU----TU You should were should debias
HE----EL He should was should debia
SHE----ELLA she should was should debia
IT--- ESO It should was should debia
WE----NOSOTROS We should were should
debiamos
YOU----USTEDES You should were should debian
THEY-----ELLOS They should were should debian

Presente simple pasado

Needed

I----YO I Needed was needed - nesecite

YOU--- TU you Needed were needed -
nesecitastes
HE---EL he needed was needed - nesecito
SHE---ELLA she Needed was needed -nesecito
IT----ESO it needed was needed
WE---NOSOTROS we needed were needed -
nesecitabamos
YOU---USTEDES you needed were needed -
nesecitaban
THEY----ELLOS they needed were needed –
nesecitaban

Presente simple
Win

I---- YO
YOU—TU
HE--- EL
SHE--- ELLA
IT--- ESO
WE--- NOSOTROS
YOU---- USTEDES
THEY---- ELLOS