DOC. NO.

: MKT-F-03-00
CUSTOMER SATISFACTION SURVEY FORM ORIGIN DATE : 01.10.2022
REV. DATE :
SAROOP INDUSTRIES COMPETITOR A COMPETITOR B
S.NO. SURVEY POINTS REMARKS
1 2 3 4 1 2 3 4 1 2 3 4

Consistency in quality
1
of Components

Handling of Finished
2
components

Comunication with
3
Customer

Handling & resolution of

4
complaints

Development of new
5
products.

OVERALL RATING

SUGGESTIONS ( IF ANY)

RATING

1 --> Needs Improvement

2 --> Satisfactory

3 --> Good

4 --> Excellent

Thank you very much for your help.

DATE:

NAME:

DESIGNATION:
COMPANY:

PREPARED BY : APPROVED BY :