QUESTIONAIRE

PERSONAL INFORMATION:
NAME:

GENDER: Male Female

Unit No. St. No. Street Town/City/Suburb State Zip Code Country

ADDRESS:

INSTRUCTIONS:
below is a list of requirement, rate their importance from 1 (not importan) to 5 (very
important)
QUESTIONS: RATING SCALE:
1 2 3 4 5

better user experience

two factor authentication to improve the

security

improve processes (reduce manual data entry

and improve efficiency for access control and
library processes)

RANK QUESTION
Rank the following according to their importance

Borrowing Management
Return management
Library management
Member management.
Book information management
Query function
 OPEN QUESTIONS

write down any improvements you want in your system

what other stakeholders will be impacted by this

system?
 INTERVIEW QUESTIONS
name:
company:
job title:
industry:

1- who are the users of the system?

2- what are the main functionalities of the system?

3- what are the problems that you are facing?
4- how would you like your system to function?

5- what are your expectations for performanc?

6- how secure you want your system to be?

7- what about maintenance and services access?

8- when do you want your system ready?

9- are the user and customer needs are different?

10- how many languages you want your system to have?

11- are there any legal, regulator, or environmental requirements or

other standards that must be supported?

12- how much is your budget?

13- is there anything you want to add?