The Mediating Role of Organizational

Learning in the Relationship of

Organizational Intelligence and
Organizational Agility

Article Review| Group Reflection

May 15th, 2023

 Brief on the article | The Mediating Role of Organizational Learning in
the Relationship of Organizational Intelligence and Organizational Agility

q Author| Mohammad Amin Bahrami, Mohammad Mehdi Kiani, Raziye

Montazeralfaraj, Hossein Fallah Zadeh, Morteza Mohammad Zadeh, 2016

q Key topic of article | The relationship between organizational intelligence,

organizational learning, and organizational agility in the healthcare sector, and
examining the mediating role of organizational learning in enhancing
organizational agility

• A cross-sectional study in 2015, collecting data from 370 administrative and

medical staff across four teaching hospitals in Yazd, Iran
 Definition of key terms

q Organizational intelligence is the mental capacity and ability to perform a task or

important activities

q Organizational agility is the ability to respond to changes in their environment

quickly and successfully

q Organizational learning is defined as creating, absorbing, retaining, transferring,

and application of knowledge within an organization
 Key Results

q The following are the key findings stated by the authors:

 Organizational learning mediates the relationship between organizational intelligence

and organizational agility (path coefficient=0.943)

 Organizational learning has a statistical relationship with organizational agility (path

coefficient=0.382)

 The improvement of organizational learning abilities is crucial for an organization's

survival and can affect its agility
Research conceptual models and standardized indexes.
 Recommendation

 Hospitals should create an environment that promotes intelligence and learning by

creating access to appropriate technology, providing staff training, establishing
communication, and providing necessary information on time.

 Hospitals, being service organizations, need to be agile to achieve their aims and
objectives and, more importantly, because human lives are concerned.
 Similar Study| Modeling organizational intelligence,
learning, forgetting and agility
q Google

The technology giant, provides a compelling example of how the interplay between organizational intelligence,
organizational learning, and organizational agility can drive success.

§ Through its search engine, Google captures and interprets user behavior, search patterns, and preferences.
This valuable information helps Google understand user needs and market trends, enabling it to make data-
driven decisions and stay ahead of the competition.

§ Google places significant importance on organizational learning. One of its notable practices is the "20%
time" policy, which allows employees to spend 20% of their work time on innovative projects outside their
immediate responsibilities.

§ The company's ability to swiftly adapt and respond to changing market conditions is evident in its
introduction of new products and services. Google has expanded its portfolio beyond search to include
products like Gmail, Google Maps, Google Drive, and Google Cloud, among others, in response to evolving
user needs and technological advancements.
 Similar Study| Modeling organizational intelligence,
learning, forgetting and agility
q Ethio telecom

Ethio telecom has witnessed a significant transformation driven by advancement in technology, reliable and accessible
communication service. With the purpose of broadening, its scope, ethio telecom has managed to tap in a big
opportunity of digtal finace sector with a brand name telebirr.

§ One of the key factors behind Telebirr's remarkable growth is its commitment to expanding and upgrading
its network infrastructure. Recognizing the importance of a robust and extensive network, Telebirr has
invested significantly in the development of its infrastructure, ensuring seamless connectivity and improved
service quality for its customers.

§ Researches have proven that ethio telecome invests in employee learning and development yet needs some
improvement.

§ Telebirr understands the ever-evolving needs of its customers and strives to offer innovative products and
services that cater to their diverse requirements. With ethio telecom, it is possible to buy and pay for
Ethiopian Airlines ticket, airtime & data packages, Ethiopian Electric Utility payment, Water & Sewerage
Services payment, Fuel payment.
Thank you